Dirty business practice. When paying with a credit card, I selected "Other" for the tip amount. It didn't prompt me to enter a tip amount, instead it asked me to sign. I thought I would enter the amount on the receipt. Turns out they added 20% tip amount to the total. My order was $50+ so they added $10+ for tips!! When I asked about it, the worker just said I don't know. This is the second time this has happened here so it is not an error. I will not be going back here. They oughta be ashamed of themselves! read more

This place is a hit or miss. . I got the Amber Pearl Latte, their #1 bestseller. The drink allows for NO ADJUSTMENTS. I was able to switch the milk to soy milk. The soymilk is sweet too. I wish it was unsweeten. The drink is good. Its kinda like the black sugar milk tea drink, but there were issues with this drink. The boba is not evenly done. The majority of my boba were still hard, and the ice level was too much. The drink is already $5.00. I don't want to pay for ice. Last time I got the snow globe which includes both the pearl and agar boba. I asked if they can put less creamer and sugar and they agreed. The drink was delicious. This place is good, but the quality is inconsistent hence the 3 star review. read more

T4 - Amber Pearl Latte( Small)- too much ice - Tea Rooms Near Me - San Ramon, California

I've been to many food/boba places before, but this was the most disgusting place i've ever been to. I would rate this 0 stars if i could. First, if you glance behind the counter, there's mold EVERYWHERE. Second, the boss seems completely clueless about the items on the menu, let alone any simple question given to him. The food is pretty mediocre and the drinks are eh and definitely not worth the expensive price. I had asked one of the workers if there was any non caffeinated drinks. The worker went to ask the manager (i'm assuming) and the manager said something like," this was a boba store so everything has caffeine" in a very rude manner. I then asked if there was caffeine in the smoothies, and they said no. ????????? I don't understand why they acted this way toward me and were still wrong in the first place. I really hope this place gets shut down soon because it does not deserve to be open anymore. I regret ever going here. Worst place i've ever been to. read more

Honestly......I'm not even sure how this place is even still in business. The kids they have working there have no service skill , no drive just very blah about working there. If I was the owner and these were my employees. I would just let them go. read more

This T4 is not professional, not enough workers at all during rush hours, only one person in the front and they are always freaking out with the 40 orders on the counter. Not to mention they are not professional at all, I mean the workers here before were nice and knew what they were doing, the ones here now look like they don't want to be there and panic. The food is ok because it's simple to make. But it does not look clean enough, the boss is definitely doing something wrong. Hire more people I don't want to wait more than 20 minutes for a drink. read more

It's your standard bubble tea shop, conveniently located in East Bay suburbia. There's been an outbreak of PMT places in the San Ramon area recently, and luckily T4 is on the better end of this spectrum. How authentic is it? Just take a look around at the cheesy advertisements on the wall and their slogan - "Fashion, Favor, Flavor". Mhmm. And the fact that all items are listed in Chinese as well. Prices are pretty standard and there's a large selection of drinks, teas, slushes, and toppings to satisfy a variety of palates. Be sure to save your rewards card for a free drink! I only wish they would note which drinks can't have their sugar-level adjusted, since it's not clear from the menu. My go-tos are probably the Roasted Oolong and Taro Milk Tea, my brother's an Okinawa devotee. Drink quality tends to vary based on the maker, but it's much better than Quickly. The Rose Milk Tea was way too pungent for us. They also offer essential Taiwanese/Hong Kong snack items like popcorn chicken, fried tofu, fried squid, and French fries (the most ethnic, of course) to balance out those sweet drinks. They have pretty comfy chairs and booths and you wouldn't be the first to bring your laptop or books here to hang out for a bit. Just be warned that things could get rough if their single bathroom goes out of service like it did our last visit. read more

Love the food here. The basil chicken is a requested item in our house. We also love the egg pancake. It does take a bit of time as all orders are made to order but worth the wait always. Nice friendly people. People tend to be in here at all times but not swamped. read more

T4 - Tea Rooms Near Me - San Ramon, California

I love milk tea. Just a regular earl grey milk tea. I vary from hot to iced but that's it. And I appreciate that I can adjust the sweetness of my drink. My husband got a grapefruit tea with boba and said it was good. I always have good service here so not sure why people have commented otherwise. I got my order within a few minutes and it was pretty busy right now. And the guy that took my order was friendly and nice. My only "complaint" is that the floor always looks dirty. Like always. Maybe it needs replacing. Otherwise it's a good location. read more

Update: The prices are now ~$3.50 for most milk teas with boba during Happy Hour, so it's about the same as everywhere else. It would be nice if they offered bags or something if you have multiple drinks, because the cups burst instantly when they hit the ground. They don't offer courtesy drinks if you drop one. read more

The wife and I had never heard of T4 before relocating to the East Bay from Los Angeles. However, craving some late night Asian food to compliment our bourbon while staying at a nearby hotel in San Ramon while our home was undergoing renovations, we decided to give T4 a chance because it is a fast-food tea and snack shop from Taiwan. And as only people that have been to San Ramon know, the closest thing to Asian food you can get is Asian Zing sauce from Buffalo Wild Wings or that nasty fast-food Chinese food at Orient Express where the bitchy Asian lady yells at you. Seriously, why is that woman so fucking angry? So, for all the TL;DR millennials out there, just think of T4 as a "blue-colored" version of two other similar chains, Lollicup and Quickly, but with fewer food options. Now, for the NPR crowd, back to my regular review: At first I thought T4 was some sort of Terminator-themed café... But it turns out the "T" stands for "tea" and the "4" stands for their "four" managerial strategies: Fresh, Fashion, Favor, Flavor... Seriously, that bullshit was taken verbatim from their website. After all, we all know how much fashion should go into a cup of tea... a cup, a cup, a cup, a cup, a cup and a little bit of "ooh-la-la"! And as if the lost-in-translation nonsense could not get any worse, I saw their "Grand Opening" flyer with two "fashionable" models that looked like flight attendants with the following motto above their heads in the most glorious EngRish ever: "Tea For U. Taiwan For U." Wow... just wow... Are they using Google Translate? Anyways... the wife and I try not to drink sugary drinks that will give you diabetes after just a few slurps and we are definitely not a fan of those empty calorie tapioca balls (boba) because the only empty calories we swallow are shots of alcohol. And since the bourbon was waiting for us back at the hotel, our trip to T4 was strictly a food run. We ended up ordering the basil popcorn chicken ($4.25) and deep-fried squid ($4.50), which for San Ramon, are priced very reasonably. The food was typical deep-fried Asian food and it was fried very well and was tasty, tasty, tasty, tasty (T4, get it?). The only issue though was the ordering process. They really need to hire people that can speak English since the dorky Asian guy (DAG) taking our order was really frustrating. --------------------------------------------------------------------------- Conversation Transcript: DAG: What would you like to order? Me: I would like the basil popcorn chicken. DAG: Spicy? Me: Sure, spicy. DAG: Spicy or SSSPICY? Me: I want it hot, so... okay SSSPICY [sarcastic tone]! DAG: So spicy spicy spicy? Me: ... [thought to myself] "DGAFWTFOMFGGTFOSRLSYFUFU!" DAG: That's it? Me: Oh, I also want the deep fried squid. DAG: Spicy? Me: Well, I think I want this to be medium spicy in case it is too hot. DAG: So no spicy? Me: NO! Spicy spicy. --------------------------------------------------------------------------- At the end of all this, we found out later that there were levels to the spiciness. It turned out that DAG inputted Level 3 Spicy for our basil popcorn chicken and Level 2 Spicy for our deep-fried chicken. So... Level 3 was indeed spicy but it was not next-day-sorry-butthole-spicy. And, Level 2 was definitely medium spicy. Now back to T4 where the 4 means Fresh Fashion Favor Flavor: So, was the food fresh? Yes, the chicken and squid tasted fresh. Was the food fashionable? I guess the food looked a little sexy. Was the food favorable? Yes, it was the perfect snack to accompany a good alcoholic drink (which T4 does not offer). Was the food flavorful? Yes, it was indeed tasty. Despite all the ordering frustrations, the food was good and I am a fan... or maybe that was the bourbon talking... read more

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I am so excited for the expansion of milk tea shops into Dublin, Pleasanton, and even San Ramon; the Asian in me does a little shimmy each time I see a new store pop up on Yelp. Ironically, I haven't had the chance to go to very many in the area because I've been spending more time in the South Bay. Alas. T4 was one of my first frequented milk tea shops, back when Sharetea and iTea hadn't entered the scene. I still really enjoy T4's osmanthus oolong, red date hot tea, and fried lobster balls, just to name a few. This location, however, was disappointing in comparison to all the other locations I've been to. The store itself was decently kept, with the signature T4 white tables and faux leather chairs. Located in a large plaza with Walmart across the way, there's plenty of parking. I appreciated that there were little stickers with the wifi code at each table, but the wifi itself was glitchy and didn't really work. No biggie; it's a tea shop and not a tech one, after all. I ordered an osmanthus royal tea, zero sugar and zero ice. I couldn't count how many times I'd gotten this drink, with variations of tea to be oolong, but the concept is the same. I've had it at the Fremont location, the San Leandro location, the Castro Valley location, the other Fremont location next to Ohlone.. and this was by far the worst. The osmanthus syrup was so strong it tasted like soap, and even with zero sugar the drink was deathly sweet. There was no tea taste at all, and I managed a couple sips before tossing the entire drink. Glitches happen, but I think the management of this store could also use some quality control. The cashier was friendly enough, but the two male employees making the drinks were inconsistent and seemed to just operate based on their whims. Multiple times drinks were ready and no numbers were called, so the drinks were just sitting on the counter while the customer waited around not knowing that it was his order. A few times the drinks were made incorrectly and had to be adjusted. And once, a customer ordered something which turned out to be unavailable after he had already paid for it, and then the customer himself had to ask for a price adjustment instead of being taken care of by the employees. I'm not sure how long this location has been open, but compared to the other established locations I mentioned above, it feels rather inexperienced and still working out its kinks. I also found it slightly amusing that this is the only T4 location which actually plays English songs, although at such a volume I could barely hear myself think. I probably won't be back in a hurry. read more

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I really love T4! My kids and I go to T4 often and order a combination of different drinks (winter melon with boba and angel boba, amber pearl latte with boba, Thai tea with boba, taro milk with boba, apple smoothie with aloe, and caramel milk tea with boba) and we absolutely love them all! They are freshly made, delicious, and have the right portion of milk/tea/smoothies and toppings. They also offer stamp cards, happy hour starting at 7 pm (discount on drinks), and if you buy 5 drinks, you get one free! Highly recommended! read more

T4 - Amber Pearl Latte - Tea Rooms Near Me - San Ramon, California

Until Sharetea opens up in San Ramon Diablo Plaza, the T4 on Alcosta is probably the closest real boba tea place to us. Its located on the same shopping plaza as Walmart, so plenty of parking. We came here two days in a roll, since boba tea is perfect for neutralizing a savory lunch (pho, ramen, dim sum, etc.). We ordered different items each time and so far all of it was decent. Candy Pear Black Tea (30 ice/30 sweet) - Refreshing - a bit tangy from the pears so nice balance. Milk Tea Grass Jelly (30 ice/80 sweet) - Probably the wife's favorite. Grass Jelly gives a sweet, cooling sensation for calming internal heat and is great on a warm day. Milk Tea Coconut Jelly (30 ice/30 sweet) - My favorite drink so far - you can put coconut jelly in virtually anything and I'd like it! House Grass Jelly (30 ice/50 sweet) -My wife liked the version with milk tea better, but this drink is not too bad - a bit more concentrated with the grass jelly. Popcorn Chicken (regular spicy) - Very good! Soft tender meat, piping hot, and crispy light breading. It was indeed spicy and salty - in fact its designed to make you buy more boba teas. It would be good to see how the new Sharetea stacks up. For now, I'm giving 4 stars to T4 in Alcosta. read more

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I'm mixed about this location. It's hit or miss. I've had times where the drinks are perfect and other times where the tea was sour and had moldy chunks in it. What's most disappointing is the fried squid, the taste is good but the portion size is a rip off. I ordered three fried squids (about $7 each) and each order came with only 5-6 pieces. read more

T4 - Only a few pieces in one order. Not worth the price. - Tea Rooms Near Me - San Ramon, California

Easy online ordering! Food and drinks are ready on time which makes it easier for a mom who is always on the go. Love their matcha milk tea and their strawberry lemon. I usually order their Hokkaido milk tea with pudding but decided to switch things up to a strawberry lemon slush. I can't deny it; it was perfect for the hot weather and my daughter even loved it. Plenty of parking in this location no matter what time of day it is. read more

Why would you guys put hot egg puffs in between 2 cold drinks? Makes no sense. I'm paying for hot food, not cold. read more

One of my favorite places to get milk tea. Always fast service and very clean. Potted milk tea is highly rated on the menu and is absolutely delicious. Milk tea with Oreo crumble - make sure to shake it to mix it up read more

T4 - Potted Milk Tea - Tea Rooms Near Me - San Ramon, California

I was just here purchased a drink. I asked for 50% sweetness and it turns out the sweetness level was off the roof. I've been to other locations and asked for the same sweetness level on the same drink and never get something that sweet. It feels like if it's on their 100% sweetness I'd get diabetes right away. Staff in this location has a very sweet tooth, that doesn't know how much sugar they can add. Been there only few times but they never disappoint me on listening to the order. Good job. read more

T4 - Tea Rooms Near Me - San Ramon, California

I almost never post about bad experiences on Yelp, and just chalk it up to "one of those things". Unfortunately, I can't do that regarding my visit today to the T4U Alcosta Blvd. location. Here is what happened: I placed an online order and about 20 minutes later arrived at the location. I spot a bagged purchase sitting on the counter and suspected it might be my order but waited until the clerk finished taking the order of the customer actively making her purchase. When the clerk was done, I pointed to the bag and asked if that was my order (I gave my order and the name under which it was placed.) She looked at the computer screen at T4U and said no. 20 minutes later, I notice customers who have come in after me placing an in-person order are receiving their item(s) before me. I wait until the clerk is done waiting on her customers and again, point to the bag sitting on the counter and again relayed my name and order. Again, the clerk says no, that is not my order. It's now 30 minutes I have been waiting. I think the clerk realizes that in-person folks have received their order before me, so on her own, she goes to the bag - ***which I pointed out to her multiple times*** - and checks what's inside. She looks at me and asks what's my order. Once again, I tell her. You know what happens next, right? She tells me that is my order. So, the bag I specifically pointed to sitting on the counter and asked multiple times if it was my order DID turn out to be mine! I wasted half an hour for no reason. I would have let this slide, except I was proactive multiple times in trying to retrieve my order but the clerk WAS IN ERROR MULTIPLE TIMES, thus resulting in my food getting cold and drinks going warm. Moral of the story: if you have bagged items waiting on the counter, DO NOT BELIEVE anyone working there who flat out tells you to your face it's not yours. MAKE THEM OPEN the bag and check to confirm. Don't have T4U waste your time, as they did to me. read more

Great little boba place that is super crowded on a Saturday. Got my usual taro tea and a strawberry smoothie. A bit runnier than I like but it was decent. Very noisy place and apparently is a smaller sister place from Dublin. Seems like it's slower and overstaffed but I don't know the business. Just that it had a pretty good wait. Other than that? Very close vicinity and good place. Definitely looking to try some of their other menu items. read more

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Didn't realize this place was close to work. Ended up coming here with my co-workers since we got out of work early for memorial weekend. This place didn't seem so busy when we arrived. It took us a few min to decided what we wanted to order so we let a family of four go a head of us to order. When it was our turn, I ended up ordering the elegant rose royal tea. Both of my co-workers order the milk tea. I think it was the Thai Milk Tea. We also got the egg puff, basil popcorn chicken and fried tofu. Elegant Rose Royal Tea- I decided to get it 80% ice and 30% sweetness. For some reason, I still thought my drink had way to much sweetness in it. I tried this drink in a different location and didn't seem so sweet. Egg Puff- It was nice and hot when we got it. It was really good. It had the right amount of sweetness . Fried Tofu- I tried this with their dipping sauce. It seems ok to me. Basil Popcorn Chicken- meat was soft and tender with crispy breading. We decided to get it non spicy. I did realize that the place was starting to get packed around 3 - 3:30pm since the location is close to the school. Overall, service was good and staff was friendly. We will come back again. read more

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This is the first time since beginning of COVID-19 visiting this location. They appeared more interested taking in the orders than making the food. The cooked food was made after ALL the orders were received. Meanwhile, one employee was making the drinks REALLY slow and out of order...friends first! I received my food 10-15 minutes later...total wait time 30 minutes. At least the food was hot and the drinks were fairly good. read more

In response to tapioca texture from this place: Keep in mind folks, real tapioca is suppose to be squishy and seem overlooked in American standards. The generic artificial tapioca texture is more gummy candy like and chewy. I find their tapioca to be okay. read more

T4 - Milk Tea Tapioca tastes good and not generic. It's nice you can control the sugar quantity. Strawberry Smoothie was decent. - Tea Rooms Near Me - San Ramon, California

T4 always has the best tasting milk tea! I feel like it's always great quality and they get my drinks right every time. My go to is oolong milk tea with lychee jelly! Location is great and parking was easy. I've had their lobster ball one time and it away delicious! I love coming here and recommend it to everyone! read more

T4 - Menu - Tea Rooms Near Me - San Ramon, California

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I love T4 but I don't usually order from San Ramon. This was my first probably my last. Ordered 2 boba and fried squid. I hade exactly 6 pieces of squid! That was over a dollar each. I was shocked opening this. Not even worth it. read more

T4 - This is my first time ordering from T4 San Ramon today and this will be my last. I have exactly 6 pieces! - Tea Rooms Near Me - San Ramon, California

I normally come here for the popcorn chicken and boba. I know Fridays are busy, so I call ahead for my order. Well, today I called and was placed on hold and then they forgot about me. So I was on the phone for 10 minutes listening to them take orders for 4-5 customers. Suggestion: if you are busy and answer the phone, just take my order. Don't even pick up the phone if you aren't ready to take my order. Otherwise, you will forget that I'm waiting for you to take my order. It would take just 2 minutes to take my order!!!!! read more

I use to like this place, we visited the place on Tuesday evening and I was very disappointed with the service, first I don't know how they passed the health department inspection, first when I pay she took my credit card and she swiped my card which was ok until I notice she did not wash her hands and she started to prep our drinks with out washing her hands, neither using gloves , other thing I observe was that there was another employee , he was using gloves witch I also noticed he never change , I waited outside and in all the time I was waiting she never washed her hands and she continues to take payment for another 2 costumer with the same dirty hands . I hope someone from T4 that care S , read this an take actions especially now with the COVID . I believe the hand wash need to be done every time they make a drink or get a payment. And gloves need to be replaced often. This was a very disgusting experience, I hope we don't get sick. read more

T4 - One of the drinks. - Tea Rooms Near Me - San Ramon, California

After giving this place numerous chances I am cutting ties with this T4. My boba straw that broke the camel's back - waiting an hour and a half for my order and the extremely poor customer service. The food and drinks here are good and I like that they have decent egg puffs but it's not worth the headaches and hassle every single time I order here. Here are just a few of my grievances with this T4: 1) The girl at the front is extremely rude. It's been difficult to order with a mask while she is behind a plastic screen so I've try to help by slightly lifting my mask away from my mouth (but still covered) so I could speak better but she rudely stated "you don't have to do that I can hear." Noted but if you can hear me so well then why did you still get my order wrong and why am I always having to repeat and practically yell what I'm saying?! Every single time. 2) Pick up orders claim to be ready in 20 - 30 minutes yet I've waited double that. The latest I waited triple that which is insane! I get they are busy but it doesn't help that they don't follow up or organize their orders well. This last visit was a hot mess with people all waiting and repeatedly following up on their order and the said girl again just brushing people off. 3) I asked politely for the status of my order and am told it's not ready (despite the fact I can see my drink order sitting in front of me). Not wanting to be pushy I waited only to have to follow up again (an hour later) and have her admit I can take my order now. I get that they want to wait and give all items (drink and food) all at once but if it's going to take an hour to make food and you're not going to chill or handover the drinks you end up with melted and luekwarm drinks and soggy food. I kid you not my kids' smoothies were like milk because she insisted my order was "not ready" although visibly it was. 4) They are extremely disorganized and short staffed and management does not seem to care. Waits are expected on busy days but they never seem to appropriately staff for the crowd. No care or concern of people waiting 30 - 45 min even for just one drink! 5) They will not let you use the restroom, even when Covid restrictions have lifted. I practically had to beg because my son had to go (thanks to our hour long wait) but nope, no sympathy from this place. This is only examples from 2 visits but I've had countless more horrible experiences here. Take your money elsewhere because this T4 is just horrible. read more

I'd never ordered something totally undrinkable until this place. I come here for the popcorn chicken, which is fine, but the drinks are straight diabetes. Even though they have a menu saying you can adjust ice and sugar levels, I was informed at the counter that they will no longer adjust sugar. I ordered the Honey Aloe drink, and it came out tasting like it was just honey and water. A LOT of honey. I could hear the screams of a thousand offended bees as I attempted to drink that thing. If you're going to not offer a sugar adjustment option, you cannot just go Super Saiyan mode on the sugar. At least find a happy medium. I couldn't even stomach this beverage after I let the ice melt and dilute it a bit. This also wasn't just my drink's problem. My sister's milk tea was also way too sweet, and I felt the same about the Hokkaido milk tea. It might be time to go somewhere else for my popcorn chicken fix if I can't have a decent beverage to go with it. read more

AVOID AT ALL COSTS. Wow. 45 mins later and about ten other customers that had come through - we still didn't have our order. No updates just "we're working on it." We we're the first ones there and had placed our order online so you'd think that our order would be processed first. But it wasn't. Felt like it was never going to be processed. It sucks cause the food is fine, but the service and management is HORRIBLE. Good thing it's just boba and these places are a dime a dozen. Won't be coming back here ever again. read more

This place serves the best boba in the. But always busy with orders and sometimes they may run put of the boba you wanted.

Sooooo slow. Just ordered 1 drink at 3:42pm and got it at 4:15pm. Plus, they were out of regular boba. Talk about insult to injury....

Well I've been planning a boba run all week and I finally got it today. I've been wanting to try out T4 in Dublin for some time now, but have been leaning on the new T4 in San Ramon and ShareTea for boba as they're much closer. So thoughts? Although the music felt loud probably exacerbated by the large group of teenage girls talking like they're 10 feet away from each other, the quality of tea and boba was comparable to both T4 in SR and ShareTea. I would only come back here if I'm nearby, but highly unlikely as it's located much more inland from the freeway and nothing else is particularly nearby. read more

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I visited this place twice already and their service hasn't changed a it. Every time the person taking the was super rude both the times. They made my order incorrectly and on pointing it out they said, " oh its already made, we cant throw it, u have to pay again for a new order". Are u serious? Why do I have to pay for ur mistake? The asian female taking the order just didnt wanna remake it even it pointing out her mistake. I was holding off the line and didnt wanna create a scene so left with the wrong order. Stay away from this location. Boba bliss - an extremely wonderful boba tea shop is less than a mile away. Go there instead. I also ordered fried tofu, which was served without sauce and seasoning contrary to what I was told earlier at the counter when placing order :( read more

T4 is bringing it's asian drinks/snacks to the mainstream in the 'burbs. latest location is opposite a Walmart neighborhood market, (once an asian market). no decor. just the menu of milk teas, teas, appetitzers. temporary promotion. $2 for drinks, (till the 4th?) snacks after that, 1/2 off of $2, forget which drink: whisky cocoa milk tea (3.75) w/topping, ($2special)no sugar, ice. -.fab taste, not sweet, grass not sugar laced, nice drink -assembly time assembly of drinks. got mine's in about 5 minutes:impressed. drips: -short time ordering. -store sign hard to see. look for crowds in front. -all drinks made in plain site. food made in back. -lots of parking read more

New T4 in west dublin! This location has only been open for several weeks. It's becoming my favorite place to go because its closer than the other t4 and they have such a wide variety of drinks. They are also less crowded than the other location. I came in around 6pm on a sunny day and we ordered a rose milk tea with boba, a yogurt green tea 80% sugar and a spicy popcorn chicken. The yogurt green tea here was super sweet and next time I'll probably order the 50% or maybe even 30%. My friends rmt wasnt that sweet but still had a good rose flavor. The popcorn chicken took about 5 min to come out and was soo hot and tasty. The chicken is really tender and tasty. This boba place is gonna be added into my rotation. read more

Hurts my stomach every time. Flavor is meh, but there are other places you can spend your money on.

About a 3.9. This boba shop is somewhat more inland than Sharetea, so not as convenient to get to. My fiancé and I went this weekend as we were in the area and decided to get a drink as well as an order of popcorn chicken. The first thing that struck us was how ordinary looking this place was on the interior. It's a barebones looking shop with adequate seating but not really an atmosphere to speak of. So we ordered a jasmine milk tea and a roasted oolong tea boba and the basil popcorn chicken. Needless to say we were a bit underwhelmed. I mean it wasn't bad, but it really didn't stand out. Service is chaotic. Lots of people in the back rushing around, clerks yelling out the order, etc. very sweet employees who could benefit from some better training. They were why we bumped it up to almost a 4. Willing to try again but only if we're in the area. read more

T4 - Our drinks. Good but not spectacular - Tea Rooms Near Me - San Ramon, California

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This place gets busy! Maybe because there aren't many other boba spots in the San Ramon Valley area. And before you look like a whacko calling in to ask, no they don't do happy hour here like the San Leandro location! And at the rate they're going, they're not gonna need a happy hour, because the line is always out the door. Drinks are done quick and fast. I was barely done paying at the register when they called my number and said the drink was done already! What? Are you mind readers!? The only thing that raised some red flags were, I asked for 50% sweetness, and felt that the drink was 100% sweetness (like they started making my order before I was even done ordering it, hence how it was done before I finished paying). They do have a wide variety of drinks and it is definitely overwhelming. I stick to what I know best. The lychee black tea with aloe and boba. I think it's a tad on the sweet side so go with a lighter sweetness level for sure. They do have some inconsistencies with the amount of toppings they put in their drinks.. if that could be handled and be consistent, it'd be a 5 star spot for sure! read more

T4 - Tea Rooms Near Me - San Ramon, California

I read other reviews that this place is hit or miss, but for us it was a big miss. If you have enough boba, you learn when the ratio of tea to cream to water is right, and it was not with our 2 drinks. Wayyyyyy too watery--would definitely not try again given that there are at least 2 other boba places nearby that are far superior. read more