Pathetic!!!! 20 mins for 1 drink and I was the only customer there!!!! When I finally got my drink it was the wrong one!!! One simple drink!!! Slow and incompetent service. The owner/manager was there and did nothing! Great leadership and way to run a business. So many better choices than here for sure. read more

Good quick Boba visit late at night! Nothing is really open around this area at 9pm at night and it's a great stop to get some night snacks and boba. I got their winter melon milk tea with pudding - not too sweet. I also got their fried tofu, it was a little salty but still good. They don't have their chairs and tables inside open yet, but there's a couple outside. If you come here on the weekends it's full of students and kids. Would recommend coming on weekdays. read more

Love the taro milk tea from here. Can't really compare with other East Bay boba places since frankly no one can compare with T4. Generally lines are long and if you order food, be prepared to wait a while. They do have a huge menu (literally too) and a buy 10 get one free card that you can get punched. Pretty awesome place honestly but I get it to-go always. Service could be better I assume but I get my drink at a decent pace. read more

T4 - Bubble Tea Near Me - San Ramon, California

The Drinks are great but the customer service is just horrible and they have an attitude for their mistakes. No apology just making faces... incompetent workers. I ordered a milk tea and Ballet chocolate came with boba but the milk tea did not come with any boba again literally plain plus the girl with the short boy hair cut and one long earring on one side was really rude and had an attitude for her mistake and she was looking at me like I made a mistake instead of her. read more

I stopped by on a Friday night craving boba and wanted something without caffeine so it wouldn't keep me up. The employee recommended the amber latte which is essentially a brown sugar boba fresh milk. Prices are reasonable and it didn't take long for my drink to be ready. Boba was soft and I enjoyed my drink. Definitely want to come back to try something else. read more

If I could give no stars, I would. Today's experience was by far THE WORST EVER at this establishment. HORRID customer service. No smiles. No hello. Just staring blankly at the patrons as they walk up with smiles about to order. No thank yous. Messed up on the order. I asked isn't this supposed to be a large (because I ordered a large). I asked for 50% sweetnes and it was overly sweet. The employee snipply said "um no". I replied, "i ordered a large", and the other employee said "well, you can get one for 50 cents more". Note to store owner. Hire employees with customer service skills. read more

Yummy ! Great selection of flavors and perfect taste to cool off in summers. Our entire family and kids enjoy it ! Fav are caramel milk tea and Thai milk teas. read more

T4 - Bubble Tea Near Me - San Ramon, California

I love T4, the Strawberry milkshake and the apple smoothie with aloe are the best. They also have great food such as the popcorn chicken and the curly fries, which are shown. Their takoyaki, potstickers and more are delicious. This T4 is always busy especially with teenagers and the workers have to deal with teenagers all the time so I support them and I hope they are not overwhelmed. read more

T4 - Basil Popcorn Chicken - Bubble Tea Near Me - San Ramon, California

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Refreshing drinks during hot days!! Quick in and out process for being a small shop!

Best Thai iced tea I've had in a long time. The popping honey melon boba was a nice treat

This place quit selling Popcorn chicken or any hot food. The drinks are good but pricey! read more

This used to be a very nice Quickly, before the owner abruptly decided to sell it. Fortunately.., another boba tea place bought this place, remodeled it, and opened it within a few weeks. Therefore, we have another T4 in the San Ramon area! I'm shocked at how quickly T4 opened this store after purchasing this location. Their interior looks very similar to other T4 locations, whereas the interior is more cozy & comfy with their tables & seats than Quickly's. They just opened on Easter Sunday March 27th, 2016; whereas they had all regular sized drinks for $2.50. Since they are very new, their workers are still getting accustomed to their positions, so they may be a little on the slow side. Otherwise, their drinks taste similar to their other T4 locations. Their hours of operations are from 11am-10pm Sunday-Thursday, and 11am-11pm on Friday & Saturday. I can see myself coming to location very frequently! read more

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Ordered remotely through DoorDash and grub hub. DoorDash didn't have any problems with my order. Grub hub I ordered the same drinks but instead of strawberry lemonade smoothie/icee I got a strawberry smoothie. My order was right in the app but the label only said strawberry smoothie on the drink. read more

The service here sucks! Everytime I come here they either mess up My order or the staff takes 20 minutes to make 1 drink. The most recent time I went to this location I called ahead almost 20 minutes. When I got to the store the cashier began looking confused and said "oh that person got your order" after handing it to them right in front of me. She just stared back at me.... read more

I've been here a few times myself and other times my mom and sisters have picked up something up for me. We all agree it really is one of the best boba tea places in the area. The other places I've been to honestly don't stack up. There are a wide variety of options and the tea is made pretty much exactly how I want it every time. It is pretty busy though. A couple of years ago, I used to take classes at a learning center nearby and went with some other kids during break. They took over 30 minutes to finish my order which I feel is obscenely slow. But it's not nearly that bad most of the time. read more

I can't give them 5 stars only because of their teas. Mostly it's because of the tasty, feels like to overpay sugar sometimes. And also they were out of boba when we ordered at 9 pm. However staff wrote a note that they apologize for that, which is very cute. Please make sure you will order earlier, if boba is must have in your drink. Enjoy read more

Ahhhh I LOVE this place!!! This boba is one of the best I have ever had! The staff is so friendly and polite to everyone and so nice I completely recommend t4 for everyone!! read more

T4 - Snow globe Snow Globe and Pearl Milk Tea - Bubble Tea Near Me - San Ramon, California

Staff yelled at me after rushing me to pay. Although the food is good the service does need some work.

Deceptive advertising at its worst!! Ordered a Panda Milk Tea this afternoon after being conned by the large picture on the wall featuring a nice light GREEN drink with similar color pearls and jelly. Instead, I get a cloudy BROWN drink with no green pearls or jelly other than the dark boba. See pictures and judge for yourself. When I inquired about it, the cashier (Libby) tells me that the picture is different. I said I want to know just what's in my drink that it's brown instead of green. She refers me to another cashier who confirms the picture does look different from the served drink, but is unable to articulate why my drink is brown. WTF? Btw, this is my first time at any T4 store where I order an item and get something that looks nothing like what's on the menu. Never ever coming back to this particular location with untrained, unhelpful customer service staff and dishonest and misleading menu. Actual rating = zero stars read more

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Can't even say how many hundredths of times we have been here and never have we experienced such horrible service. We have over 8 order's and everyone needs to order she is "trying" to multi task and getting orders wrong so when we are fixing it she's asking us to stand to the side. Why would we stand to the side when we waited our turn. Maybe you should try to stick to one task so you can handle it. I said we are ordering she goes you have been here for a long time. The other man had to tell her to chill!! Management please calm her down this is a family place and kids come here so if they need to order there drinks separately have patients or this isn't your gig. read more

with situation and condition like right now, it is better that cashier just acts as a cashier. she is wearing gloves, after taking orders, helping to stick the order stickers without changing the gloves. grabbing the spoon and putting the toppings and passing the glasses to drink maker. while the person who makes the drinks wearing no gloves??? read more

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I LOVE T4, but out of countless locations, this one has another take on spice levels. At other places, I take my fried tofu at L5, but at this location, I dial that baby down to L2 - because the last time I got my regular order, I was looking at little chunks covered in black spice. After pushing through the pain of the first couple of bites, the fire seared through my stomach, and I had to toss it all out (deep sadness). Just make sure to have their milk tea on hand if you dip into those higher levels! read more

This is the closest milk tea spot near my house I haven't really had an issue with them until...today. I walked in around 10:30pm with my sister, we had like 5 stamp cards to redeem for free drinks. After the "trainee" said we're not allowed to combine stamp cards, I got the managers attention and she said it was fine. I let it slide because he was a trainee but c'mon. Although okinawa milk tea isn't offered on their menu, I ordered it anyways and they made it. This location is also good for spicy basil chicken. The only downside is the rush around 3:30pm when nearby schools get out. Otherwise, this place is a convenient, fast (even faster if you call in) option for milk tea. read more

I used to work at the t4 location in Dublin years ago, so I decided to stop by at this location since I wanted affordable boba. Even though it's been years since I got boba at the t4 locations in the SR/Dublin area, i knew that they had to update their menu with something new at some point. Went in today to try their Guava Green Tea. I added boba into mine. Placed my order, and waited. Cashier was pretty much on their phone every other order. I was considering going to up the Chinese restaurant next door to order some take out, but I decided to stand and watch them make my one singular drinks. There were a few orders ahead of me, and their orders came out consistently. A guy who was making drinks was pretty much also on his phone every other drink that goes into the sealing machine. In my mind I'm like, "quit touching your phone, you're getting your phone all sticky and I don't want your phone germs in my drink." I noticed the other girl making drinks was making a new batch of tea. Her hair was longer than shoulder length and NOT TIED BACK. The girl ended up making my drink because she was new and needed to learn how to make the drink. (40 guava? I think it should be 50 in my opinion.) When she was taking her time to make her drink, it was around 5pm, the shift changing time. I noticed a lot of things. The guy who making the drinks was touching his face. The employee coming in for his shift didn't wash his hands. The person cashier guy touched his face before scooping out boba for another order. The girl finished making my drink and it was sealed. I waited to see how long it took for any of the guys to realize that the drink has been sitting there at the sealer. Took the guys 2 minutes to realize since the guy who was making drinks was on his phone (literally right next to the sealer) and the cashier guy looked at his phone after scooping out the boba. The girl was cleaning up the work station so I don't blame her. The person who came in for the 5 pm shift didn't clock in yet. After watching all of this, I came to the conclusion that the usage of personal phones is worse than Dublin (based on reviews after I left 2 years ago.) The employees at Dublin would go on their phone when they finished serving all orders that were placed and cleaned up their workstation before going onto their phones. At least they finished serving the customer, not check their phones after every one drink or an order like here. Drink was alright. I prefer Ding Tea's guava green tea but there isn't one around here. Not a lot of places would have guava but this is okay. I think I'll stick to grocery store guava fruit tea in Pleasanton for now. I would only come back here if i have an affordable boba craving. Tables were pretty clean. Music was at reasonable volume. Overall, I would've given this place a higher rating if they weren't on their phones so much. read more

Best fried squid I've had in a very long time! The texture an taste were amazing. Plus the rose tea was delicious, definitely will be going back. read more

OH MY GOD, literally dont come here. Id rather drive 15 min to the other T4 then come to this location. I went in and ordered a drink and I could tell it was a manager helping me out and she was extremely rude . And she made my drink with the black pearls which i cant drink and i told her my drink is wrong and she said "we are not remaking it for you" and i was shocked that i was spending my money and made it clear what i wanted and she did not care. WILL NEVER COME BACK!!! The manager here is horrible. read more

Great customer service, great boba, perfectly adjusted sugar to what I wanted. The takoyaki, popcorn chicken, and classical rose milk tea is the best. Worker Laura and Hubert was very kind and generous. read more

The restaurant is open again. My daughter loves the egg puffs but I think they taste like waffles. Drinks tend to be very sweet with a lot of ice so make sure you adjust those levels to your liking. It was pretty crowded inside with a group of 5 walking into an already crowded small lobby. The 25% capacity should be enforced better. It is busy at times. I tend to order online so I don't have a long wait. read more

Staff was rushing and really rude to me and my friend. Although the food is good he was very mean to me and my friends

Food is usually good quality, my issue is much more with the staff at the place. They are very rude and basically ignore you at the counter and are annoyed when they have to serve you... not to mention not responding when they're spoken to. The place definitely needs some better, more friendly staff. read more

T4 is all over the bay area, this location is about the same as the others. Play loud music, lots of kids, free wi-fi, and the tables are never cleaned. I came in when they first opened at 11, tables were dirty, which means they did not clean them the day before when they closed. But the drinks are good, consistent. Prices are a bit cheaper than most milk tea places. Most these day average $4.50+ after tax, T4 is in the $3.5 range. I like the setting, it's n a small shopping plaza with palm trees, and has a few outside seats. read more

I got food poisoning from eating the food here, and the drinks are always mediocre I've had better boba.

The worse customer service ever. I would give -1 stars if I could. Sarah was taking my order and she couldn't hear me but with an attitude she said and What? When I was done with my order. I repeated my order to her and she rolls her eyes. Really? Rolled your eyes when you are the one that didn't hear me? And you work there? Taking orders from customers? And when you are asking if there's anything else don't ask " and What?" Ask if there's anything else or is there anything else you would like? Or read back the orders to the customers so they can let you know! On top of that she turns around and speaks in Chinese to her coworkers that I was rude. Don't just think no one understands you. Or the customers you just help doesn't speak Chinese! I spoke up and said I understand you, and she rolls her eyes and shoulders at me like she doesn't give a fuck. I don't really like this place as drinks are inconsistent but it's by my house. However, I do not plan to come here again. Sarah thank you for making my decision to let everyone I know to never come here. I'll make sure to contact your boss! read more

T4 - Sarah with the rude service!!!! - Bubble Tea Near Me - San Ramon, California

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There are very few places in our suburban dreamland that are open late. Thankfully this is one of them. Lots of parking outside but their seating has been closed since COVID. There is barely anywhere outside to sit either. The flavors are solid and there is something for everyone. The wait times can be long but you can order online to make things faster. The employees don't really chat but they are always focused on the work. read more

Given the fact that there is a bubble tea place in Danville/San Ramon, I was happy to get my fix. Even better is that they are open so late. I was there until about 10:30pm and there was STILL a line (there wasn't one when I got there). (Side note: There was a car meetup going on in the parking lot, so that probably brought in a lot of traffic). Got an order of matcha egg puffs. It was good. Not really crispy around the edges that you find at some places (how I like it). Also ordered the panda milk tea: regular tapioca and crystal tapioca. A little strange having both tapioca textures, but it was good. (Another note: they have other food, but stop serving at a certain time. Nine maybe?) Overall, the food and atmosphere was chill. The staff was really busy and not super friendly, but that's how most bubble tea places are. I will agree with other reviews that this place is DIRTY. They really need to do some more cleaning in general, as well as deep cleaning. That could go a long way to keeping it nice. I was honestly torn between a 3 and 4 star review, and figured there's more pro's than con's, so they get a 4. read more

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Good quality drinks every time, food is always good as well. Love that there is such a variety of drinks to order, which most other boba places don't have. Quality of drinks are also pretty consistent every time I go. Only complaint would be wait time, but this location is often busy. Definitely would recommend, good boba with more affordable prices than elsewhere! read more

Good drinks but very long lines and takes forever when the kids get out of school. Also one time we ordered the royal rose drink and it had a piece of wood in the boba and we brought it to their attention and they could careless that's what bothered me the most! read more

T4 - Bubble Tea Near Me - San Ramon, California

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Avocado smoothie is my favorite. They use real avocado not some powder kind in other places. The popcorn chicken is really good snack and it comes with level of spices. read more

Okay, I'm not a fan of the oolong tea I had initially but just based on the ginger tea, I'm a fan. T4 basically came in fast after Quickly shut its doors. I was super bummed as Quickly, although not great, was REALLY cheap. I love cheap boba esp. when I'm craving for something and don't really want to pay the premium of ShareTea. For those that don't know, this T4 is located off of Bollinger Canyon Rd & Dougherty where the Safeway is located. I was surprised it showed up as there's already a T4 off of Alcosta. The first time I came here, I got the roasted oolong milk tea. The boba, if I remember correctly, was ok. The thing that I didn't like was although I got no ice and no sugar, the tea felt watered down even with the fact that it was a milk tea. There was no thickness to it, if you know what I'm saying? And if you don't, well...I don't know how else to describe it. Well I came again recently and got the ginger milk tea though I think the reason why I didn't get it earlier as because it only came in hot. But that's OK cause I transfer my drinks to a larger tub and put ice it in so it wasn't going to be an issue. Well good thing I have a larger tub to transfer because on its own it's VERY sweet. It's toothachingly sweet. So beware because you'll have to slowly sip this and hope you don't get a headache with it. Oh and mind you I didn't add any additional sugar to it (you know me and my sugar...I usually ask for 0%). The only thing they added was the creamer powder which I assume is the "milk." When I transferred the drink to my ice tub, to my surprise, there were slivers of ginger and boy does that make a difference to the ginger milk tea! This is what actually makes the drink much better than ShareTea. The ginger punches you on your tongue to give that spicy kick that I'm wanting in a ginger tea and which ShareTea lacks. I want my tongue and mouth to tingle! The aloe jelly was comparable to ShareTea's ice jelly. I'll have to try out the other drinks for sure and do a side by side with ShareTea, but right now they're both neck and neck though ShareTea does have freebies...they do edge T4 a little. Also ShareTea has the FiveStar program, T4 has just a card...so remember to grab a frequent buyer card! So if I had an ice tub with me and wanted a ginger milk tea, I would totally go here. I don't think I could drink that in its regular format as I'd have a huge headache. read more

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This place used to be Quickly's - they gave it a pretty good face-lift - in my opinion. The set up is still lightweight the same. So you order at the front & they give you a number & you wait for them to call your number. I ordered a Regular Thai Milk Tea with 80% sweetness with tapioca - I tried the 30% before but it was not sweet enough for me. All in all - a regular BBT place that's close to home. read more

T4 - Regular Thai Milk Tea with 30% sugar - Bubble Tea Near Me - San Ramon, California