I visited the store because I had a question about my phone. The girl who's name was allegedly…read moreNandi was beyond rude to me and told me"They sell service not phones" which made absolutely no sense. She also stated that if it was so easy to figure out that I should know how to resolve the issue myself and I told her I don't work for AT&T.But basically if you're not making a purchase in which they can receive commission off they are not interested in even attempting to help you. She then began to get very combative and argue with me. All the while the store manager was there and did nothing but smirk. Horrible customer service all around.

Our salesperson, Mike, was outstanding. He was patient and kind explaining options to our family…read moremember wh

I was lied to and taken advantage of. When I got home the 1st phone they sold me did not work. I…read morewas told the next day that I needed a 5G phone. They sold me a Samsung A05 and told me it was 5G and it was a top of the line phone. The phone is only 4G and a piece of crap. The following day a credit card that I have never used and is under lock and key was hacked. The info for this card was on my sim card that I never got back. DO NOT TRUST THESE PEOPLE! I have written to the BBB, CTC, and my local Atty. General.

I like their service and sales they are using quality products of screens and they are well trained…read more.

I phoned Verizon phone because I just bundled them with my Frontier wifi and I wanted to make sure…read moreI was receiving all the related savings. The customer service representative was knowledgeable, patient and friendly. I switched many of my streaming services and saved money. I was pleasantly surprised. When I receive service that is above snd beyond the usual and customary I feel it necessary to point it out.

Employee that helped me was super nice & friendly! I came to pick up my new iPhone I purchased. As…read moresoon as I came in I was greeted by an employee. He told me someone would be w/ me shortly. It wasn't even 5 minutes I waited before the employee who helped me came out. He was nothing but smiles. I told him I was picking up my online order. He got my info & came out right away w/ my purchase. This location is fairly new. It was clean & inviting.

They charged me more than once for the same service in the same month…read more.. Then, when I call, they don't have operators in the office by 6:00am (when the recording says they are open). I am now considering the change to another provider.

customer service is not reliable... no one answers the phone, even tried 4 different numbers,…read morepeople on chat window are worse than level one (know nothing). phone service is OK, value against competitors is good.

My husband and I went there today to get 2 new phones. Kevin…read morewas AMAZING in helping us to choose the right phones for our needs. He made what could be a nerve wracking visit to a FANTASTIC experience. He is super knowledgeable and friendly. Giovanni was also GREAT in providing information on new streaming advice etc. Also a Super friendly guy who knew his business. We will return for all our AT&T needs and hopefully Kevin and Giovanni are still there. Wonderful Service!!!!!

This was one of the most frustrating customer service experiences I've had in years…read more On 12/23, I upgraded my phone at this AT&T location and was told, very clearly, that I qualified for a 1-for-1 trade-in: my iPhone 14 Pro for a $1,099 credit toward an iPhone 17 Pro. The rep inspected my phone, confirmed eligibility, and checked with his manager. Both said I would receive the full credit. My receipt reflects this. When the new phone arrived, I went to an AT&T store in NYC to complete the trade-in and was told the credit would only be $830. Completely different from what I was told and what my receipt states. I called the Milford store to resolve it and spoke with Jim, who was dismissive, cut me off repeatedly, refused to escalate to a manager, wouldn't give his last name, and eventually hung up on me. We've been AT&T customers for over 20 years, and the combination of being misled and then treated so poorly when trying to fix it is unacceptable. This situation should never have happened, and AT&T should honor the trade-in credit that was promised and documented.

Great service and tech capable. I was impressed with how they worked to find me the best deal…read moresaving money on my monthly bill and getting a new iPhone 17

went to a verizon store to return equipment. Told that this is a franchise and we cannot accept…read moreequipment. Told that they cannot help me make an appointment at a corporate store but that I must go to a corporate store. Went to a corporate store. Told they cannot accept equipment because I was returning it for my girl friend. Each time I had an appointment. Each time I was forced to wait over 15 minutes. This firm is just no no no no. There is no winning with this firm. NEVER do business with verizon!! They overcharge and will not let you out of their phone plans. Went to tracfone and changed over, no problem. Purchased the byop card and 30 day plan for walmart (cost $20 for both). Got the phone switched over the same day. Good riddence to the $175/mo plan What a rip off!!

My husband, our little one and I stopped into iZeek today after reading all of the fantastic…read morereviews here. We had been traveling for two hours coming back from a mini vacation out of state, so we were thrilled to hear that my husband's cracked iPhone screen could get replaced and repaired in about 15 minutes. It was fixed in 10 minutes, if that. The storefront is clean and well organized. There is also music playing which was a nice touch. I would totally recommend coming here if you need any iPhone repairs. I think they offer additional services as well, (see my pictures). The two people working there (I didn't catch their names) were personable and very friendly. A real pleasure to do service with. Go on their website and enter your email prior to coming, you can get 10% off an iPhone repair with it. If we have any issues with either of our phones in the future, we will totally be back.

Sometimes you have to be careful with the reviews. Not all the reviews are real.They actually rip…read moreyou off. They are really expensive. The repair charge for the product is more than the product actual price. I wouldn't recommend this to anyone. They charge $60 only for checking your product.

Rayes said 100 percent its the battery! However, I got my phone back with same problem! Phone…read morewouldn't charge. Wrong diagnosis. It can happen, but why wouldn't they test it? I guess because he was 100pct certain. Already charged me for labor and battery I didn't need, because it was the port, as i told them it was wonky. Placing it on a wireless charger would have deduced the issue was not the battery. They should know that!! That doesn't demonstrate reliable and skilled, as the website claims. They don't seem to have sound logic nor people skills. Won't stand by their work, said sorry no guarantee. No guarantee I won't get my phone back worse, and I had to pay for it. Wtf? So far $10 was offered for refund. They don't do port replacement, nor have morals. Their website says they do warrantee their work. Liars. My credit card does. lol Consumer affairs, BBB. Go to Fix Wireless on Whalley Ave. Easy peasy. I will spread this whenever I can.

||Update. New battery I didnt need, wont charge past 89 pct. So not only did you replace something…read moreI didn't need, you made perform worse.|| Rayes said 100 percent its the battery! However, I got my phone back with same problem, wouldnt charge. Wrong diagnosis. It can happen, but why wouldn't they test it? I guess because he was 100pct certain. Already charged me for labor and battery I didn't need, because it was the port, as i told them it was wonky. Placing it on a wireless charger would have deduced the issue was not the battery. They should know that!! That doesn't demonstrate reliable and skilled, as the website claims. They don't seem to have sound logic nor people skills. Won't stand by their work, said sorry no guarantee. Wtf? So far $10 was offered for refund. They don't do port replacement, nor have morals. My credit card does. lol Consumer affairs, BBB. Go to Fix Wireless on Whalley Ave. Easy peasy. I will spread this whenever I can.

The guys are very knowledgeable and helpful. I would definitely recommend them to anyoneread more

Went in to get our daughter's phone fixed. Quick and efficient service. Highly recommend them.read more