Went in to get our daughter's phone fixed. Quick and efficient service. Highly recommend them.read more

Very disappointed with service received. My Xbox Series S would not power on. Took it in for…read morediagnosis. Days later, got a call and was told that power supply was bad. The price, that they quoted me for repair, was more than the cost of a new Xbox Series S! I eventually got the Xbox returned to me. It was obvious that the case had not been opened so I don't know what sort of "diagnosis" was done. I purchased a power supply and replaced it. It still did not power on. For me, that was confirmation that a proper diagnosis was not done.

If you want to keep your operable do not go to this place. I went in there for a Crack screen paid…read more$300. My battery stopped charging after leaving this store, mind nothing was wrong with my battery before going there to get my device repaired. I came back the next day to have them repaired my battery. I paid them $75 more. Now on day 3 and my phone cannot charge. This place scammed me out almost $400. I had to order a replacement phone costing me over $1500

please go elsewhere they have no idea about what they are doing they admitted that they didn't know…read morewhat was wrong and tried things to destroy my expensive phone and they don't take responsibility on it. The guy who fixed my phone to destroy it only told me you don't know how to fix it and what is wrong with it but you expect me to know it and I told him I am not the phone repair person I am not supposed to know, you do. Insane. Do yourself a favor and stay away from this place. Very disrespectful And unprofessional. When I said I can't afford a phone like this again what am I supposed to do he tried to sell me second hand phones. I think that is why they kill your phone to sell you another.

I used to go to this store all the time. The staff was professional and helpful. That is no longer…read morethe case. I had an awful experience there this week. The person who waited on me was rude and arrogant. Worse customer service I've experienced anywhere. I had an issue afterwards that I needed help with and took it to the Orange store where the representative was courteous, polite and efficient. I don't understand why the woman in the Shelton store still has a job.

This is a privately owned store and the manager is a joke. Total ripoff and extremely poor customer…read moreservice. Truly the state should shut this operation down Went to corporate store all issues where solved fast and easy. Corporate store manager says many complaints for that location. These guys are crooks and also will be snotty and rude.

Fairfix has moved to Trumbull Mall. i had previously had good experiences when they were at…read moreFairfield location. DO NOT GO!!! I had a minor problem with my iPhone and it came back ruined. The young guy who worked on it took zero responsibility in spite of it barely working now and I'm headed to Apple's Genius Bar (and a big bill) to get it back to the way it was- hopefully!!! HORRIBLE

My laptop has suffered some sort trauma and now the screen will periodically freeze then gradually…read morebecome completely white. If I play with the screen a bit, flip it back and forth between open and closed a few times, then it will work ok.. for a while. I stopped in here for an estimate. The guy said he had never seen anything like this, that he would have to open it us and take a look. I asked if there was a diagnostic fee, and he replied with "yes... $60"... !! I don't know about you, but I don't feel like subsidizing the education of someone else's technician... that's not what I pay for. I pay for expertise and service. If the expertise is missing, don't expect me to pay for your learning time. That's my .02...

Worse customer service in my situation, I fixed the screen of my phone after one week, and the…read morephone turned off. When I returned to them and explained the situation they told me they could not do anything because I passed Over one week. I felt mad because I did not go the Apple and fix it over there even though it is expensive it still has a warranty if something happens to your phone.

I went in with a issue on my mom's phone and they were AMAZING! Diagnosed the problem and fixed it…read morequickly and reasonably! Highly recommend!!!!!!

Went to get a new battery put in my old phone met Mike who was great we talked for about 10 or 15…read moreminutes and the job is done. The price was just what he said it would be. I'm pretty sure we're gonna do a little more business about something else he couldn't of been more friendly and professional with what I had done I absolutely would recommend him.

Michael was friendly knowledgeable and efficient i would highly recommend paying him a visit if…read moreyou are trying to save some money on your cellphone bill

A laptop I got from a friend was locked. I couldn't open it. I brought it to uBreakiFix. Ray fixed…read moreit the same day and for a very fair price. I was very grateful. It was nice to work with Ray. Richie F

If you need a laptop repaired I would not hesitate giving UBreakIFitit a try. I brought my laptop…read moreto the Port Jefferson location have the fan replaced. I use the laptop for work and could not be without it. They were very helpful and took care of it while I waited (I had bought the new part with me) I want to thank Kevin for his help as he was in the middle of repairing another laptop and stopped what he was doing to fix my laptop so that I would not have to leave it. I also spoke to another customer who needed a laptop screen replaced and she was extremely happy with the repair and the service.

I would rate this one star but the rep Dennis is friendly and efficient. I thought they were down…read morethe block per Waze app, I had to use Maps to find this location. The photos already posted do not reflect the actual appearance, it is way smaller. During my phone purchase, I asked for the mall but apparently you can only ship to freestanding stores. I had to wait an unnecessary long time for the customers to finish before me with their very long transactions, it would have been even longer but Dennis was kind enough to multitask. I thought Verizon's wait time was horrible before, now it's excruciating with only 2 staff members. I was told by the phone rep I could trade in the phone here, that is not true. Tip: ship trade ins to Kings Highway instead if you want a one stop shop.

Top-notch customer service. The manager Dennis spent a lot of time helping me get exactly what I…read moreneeded. Patient, efficient, helpful.

Eric was very helpful and awfully sweet. He helped me to get what I needed and was very quick at it…read moretoo. Deserves a raise! Thank you Eric!

I had the most pleasant and professional experience at this Verizon store today. I have been a…read moreVerizon customer for 15 years and this was the best service I have ever received. TJ was so helpful!

My husband went into get a quote on how much it would take to clean his phone. We had got some…read moreridiculous quotes like over $200 at other places and was advised to get a new phone . He solved the problem so quickly and efficiently. Saved us the hassle of buying a new phone. They are under a new name "cell pro" definitely will be going back in the future.

i have been here few days back for my screen replacement and everything went well but at the…read morepayment the guy name called satiaa demanding me to pay cash instead of card with $10 discount and he didn't even given me the receipt its againt the law when i asked the receipt he mentioned out of paper.Its almost $239 into his pockets, The business lead should take care of this kind of persons its not first time we experienced even at the mall entrance with the small kiosk called i care which is associated with this mobile rescue the same guy done this illegal activity asking my cousin to pay with cash out of the cameras and its almost $320 for samsung screen he paid through the zelle app and he didn't even given the receipt and the display was also not fixed well at the edge Thank you