Do not use them for in-store pickup! I placed an order on Saturday for a phone that was in stock to…read morebe picked up on Sunday. Sunday comes and goes and I didn't get a confirmation email--not a problem. Monday mid-day comes and nothing and so I call the store and was told to come in when I came--that the order was ready. I couldn't come on Monday so I planned on stopping by on Tuesday. Tuesday comes---still no confirmation that my order was ready--so I call to make sure and was told to come in and that it wouldn't be a problem. I arrive around 5 pm and told the sales associate that I am here to pickup an order. She tells me no order exists. I offer to show my email with the order number, last name, etc.--she says no order exists. I insist that she reach out to a manager because I just called the store and was told it would be good to go. Manager never assigned the order to the sales team and so they have the start the process which includes waiting for a safe to open after 10 minutes. I agree to wait, not a problem--thank you for checking. The sales associate begins activating and processing the order---she isn't able to finish---the manager never assigned the device--so she can't do this without him. I have never witnessed a more incompetent process for a in store online order pickup. The sales associate was nice but this manager doesn't know what they are doing.

Service was awesome quick and easy got a great deal would go back and recommend to anyone looking…read morefor a great deal.

My husband, our little one and I stopped into iZeek today after reading all of the fantastic…read morereviews here. We had been traveling for two hours coming back from a mini vacation out of state, so we were thrilled to hear that my husband's cracked iPhone screen could get replaced and repaired in about 15 minutes. It was fixed in 10 minutes, if that. The storefront is clean and well organized. There is also music playing which was a nice touch. I would totally recommend coming here if you need any iPhone repairs. I think they offer additional services as well, (see my pictures). The two people working there (I didn't catch their names) were personable and very friendly. A real pleasure to do service with. Go on their website and enter your email prior to coming, you can get 10% off an iPhone repair with it. If we have any issues with either of our phones in the future, we will totally be back.

Sometimes you have to be careful with the reviews. Not all the reviews are real.They actually rip…read moreyou off. They are really expensive. The repair charge for the product is more than the product actual price. I wouldn't recommend this to anyone. They charge $60 only for checking your product.

Fixed my charging port in a jiffy. Gave me a good deal because it was a simple fix for them.read more

Will be a returning customer. I screwed my laptop up by trying to repair the screen myself. They're…read morehonest, very reasonably priced, and open 7 days a week. Since they only had one review, I wanted to add another one.

Repaired my cracked screen on iPad- they new exactly What…read moreto do - had it ready same day as promised- at quoted price .... what more can you ask The lady next door at UPS said they knew their stuff - she was spot on - their times vary - best to call ahead Thanks for nice job - Paul Ruggeri

i had brought in a mac book of mine that had stoped working in the summer of 2022. i had brought it…read morein in November 2022 and had payed at least $400 for them to look at it and see what happened happened and to fix it. i called every week and no response. on January 2023 i called back around the 5th and said that we're gonna call me back and never did. i called back today just to find out it was unfixable because it had water damage. it had took them 2 months just to wait and find out it was unfixable. terrible service.

Was having an issues with my AirPods so I made a Genius Bar appointment for 10:10 on a Saturday…read more Very few other customers were in the store at this point and I was immediately helped when I walked in and when I sat at the Genius Bar. The worker who ended up helping me was fantastic. She listened to the issue, immediately checked out some things and told me her opinion and suggestion moving forward. I was a bit worried about purchasing a new case without confirming my AirPods themselves still worked and she completely understood and ran a few tests. Let me know I had a 90 day warranty if something went wrong (looked like things were working). She also went above and beyond, escalating things to the Apple Safety team to try and get me an extended warranty. This took a bit of time and she was incredibly apologetic because unfortunately Apple said no, but I don't blame her, rather the big business that doesn't care about its customers as much. But regardless, I left the store pleased with my AirPods in working order!

I want a customer comes in with a problem. You actually just want to have a person available…read moreinstead of making them schedule an appointment or deferring them to AppleCare, which doesn't care. So woke it made me wanna puke a little bit I think I gagged in my mouth

Stopped in for assistance. My Mr. and I had each purchased a new iPhone 13 and had been emailed a…read morereturn label to send in our old phones which required a box to snail mail. Asked if their location had return boxes to complete the process. Were told they might have these in their backroom but that we should double check our email again to see if the boxes were being sent to us. ?? We in the Verizon shop at that moment where there were two employees, listlessly leaning on the displays with no other customers about. The emails mentioned nothing about boxes being sent. I get it that the store was to close in about 20 minutes. Maybe make an effort in the meantime and at least check their backroom? Or qualify the truculent attitude by explaining boxes are held specifically for phones purchased at that location if this perhaps is indeed the case? We left and went to another Verizon store where we were provided the requested items readily with a smile. Nice to know that pleasant customer service is available at the Verizon store- just not this one.

Terrible. Go in to upgrade a phone. One person working with another customer. Sat there over 30…read moreminutes. No one acknowledged I was there. Just terrible customer service. Why would a Verizon store not even acknowledge a waiting customer? Furthermore, the sales rep was visually annoyed with the customer she was helping. Her tone was condescending, and her eye rolls were uncalled for. Bottom line: Is it so much to ask for, "Welcome to Verizon. We'll be with you shortly?"

Had a very positive experience with this professional gentleman. He did an awesome job and was fast…read moreand easy to work with. He saved me lots of money. Glad I found him

I've used Gianni for a pretty intricate repairs on some very specialized Aviation calibration…read moreequipment. This gentleman absolutely hit it out of the park. He saved the day and i cannot express how forever grateful i am for his assistance with these projects. Amazingly kind and knowledgeable person who always goes the extra mile. Sincerely, Joshua Redfern

I Sent a request and got a response in 15 minutes. I immediately went to the address they gave and…read morewas dealt with quickly and professionally. Within 90 minutes I had a new phone battery, at a reasonable price. I will use them again for future electronics services.

Device Raptors - West Haven - Great customer service , Reasonable pricing , Speedy turn around ,…read moreand Trustworthy . My granddaughter's Ipad Screen was cracked - Called to see if they can help within 40 minutes - My Granddaughter was all smiles ... Store was about to close and was kind enough to get her Ipad fixed - Also as we left the store they immediately called us back . My granddaughter had forgotten her ipad case and in that case she left some money inside which she didn't even know about . - To our surprise he had given back her money and case . There are very few people that would have not done that ...and for that I would 100 % recommend ! :) Very Happy customer . If I ever need any repairing - I know just where to go. :)