Edited (18-Dec-20) upon owner (Matt Abrantes) calling me and fixing the problem at a closer…read morelocation, once my original review was posted online. Just because the employees act foolishly, doesn't call for a business to be called out for poor practices. Matt made well on the deal and I apologize for using such harsh comments. Then again, had I not posted online, the issues would have gone to the wayside. If you have problems with Mobile Rescue (any location) contact them here and get your issues resolved: Customerservice@mobilerescuetechrepair.com It's unfortunate I had to go this route, but when you're out nearly $200 (during the holiday season) and additional money is required to fix the problem, I felt this was the only way of getting the attention needed to come to a resolution. This should be posted for all to know; this team preforms a weekly round-table meetings to discuss issues that arise from one week to the next. And they make good on their discussions, bravo. Being that this is a "veteran owned business", as posted on the front door, it is awesome to know that this American hero, is willing to serve and protect, even now that he's part of civilian life.  A good dude, refunded all of my money & fixed the 2nd issue without hesitation. The staff running the individual store does not always have the last word.

I went in to have a phone repaired. It was too old and would not light up. We tossed it and l…read morebought a used phone for my granddaughter she is very happy with it. I had my battery changed and now l have 2 Apple warnings. They are both for improper parts used. I am going to bring it back in and talk to the person who fixed it. I do not like having red warnings showing on my phone. I ended up buying a new I Phone from Apple. No authorized Apple Dealer would fix the problem. The replacement battery was put in cheaply, and Apple would not touch the phone. The service person will not listen to you. The owner will talk to you and tell you they do authentic Apple batteries, but the foreign kid behind the counter does not comply. Do NOT bring your Apple phone to this place. Bring it to an Apple authorized dealer!

Normally, I don't tend to review apparel stores but my husband and I had such a good experience…read moretoday that I had to deviate from my normal reviews exclusively of restaurants to post this. First, the store is immaculate. Everything is in its own place and easy to navigate ... Even the shoe clearance area is well organized and I never have trouble locating shoes in my size (these areas are disasters at comparable stores). Today specifically though, we had such a great interaction at check-out. The gentleman (Mike, with glasses) was so helpful and made sure we maximized our shopping experience. He was courteous and patient and kind and my husband and I were so pleased with his customer service approach. It is by far the best customer service experience I have had at the Nike store in the many visits I have made. It just took my whole opinion of the store up a notch. My new Air Max sneakers and the little ones for my son also don't hurt the positive take-away either. Thanks Mike!

This Nike outlet store has so much apparel/footwear selections @ a reasonable price. Pricing is…read morelower than most stores that sell Nike. Unfortunately,none of the employees asked me if I needed help or even greeted me this time around.

My initial introduction to John Fulton Jewelers was to have my wife's wedding ring appraised for a…read morenew insurance policy. This was a very positive experience on both a professional and personal level. Based on this initial experience, I later came back to purchase an emerald ring, designed by John, to celebrate our 35th wedding anniversary. My wife loves this one-of-a-kind ring and wears it every day. I drive 18 miles to do business with John. It is always a pleasure. He deserves this 5-star recommendation.

John Fulton Jewelers is great to work with from purchasing new items to repairs. I've had antique…read morejewelry cleaned and repaired with no worries. He created a necklace for a friend that held a cross and a wedding ring that belonged to her deceased husband. It was a beautiful piece. Stop in for great customer service.

Great service and tech capable. I was impressed with how they worked to find me the best deal…read moresaving money on my monthly bill and getting a new iPhone 17

went to a verizon store to return equipment. Told that this is a franchise and we cannot accept…read moreequipment. Told that they cannot help me make an appointment at a corporate store but that I must go to a corporate store. Went to a corporate store. Told they cannot accept equipment because I was returning it for my girl friend. Each time I had an appointment. Each time I was forced to wait over 15 minutes. This firm is just no no no no. There is no winning with this firm. NEVER do business with verizon!! They overcharge and will not let you out of their phone plans. Went to tracfone and changed over, no problem. Purchased the byop card and 30 day plan for walmart (cost $20 for both). Got the phone switched over the same day. Good riddence to the $175/mo plan What a rip off!!

I bought a 2ds here a week ago. it was in good quality. it had some photos on the sd card, but I…read morecan easily remove them. I also got $15 off of Mario Kart 7. it came with a 32 gb sd card. it kind of sucks that some of the services are down but it is still fun. I also got Lego Star Wars which is a lot of fun. everything was in good condition, and I had $100 of credit for a $125 ds. so, yeah. I recommend this!

They have a good selection of retro games, with prices on them. They don't try to look up current…read moreprices and charge you that, which some stores do. The store is bright and clean, which got me to stay and shop longer. They were running a buy 3 get 1 free, if it was under $9. I picked a $10 game, and asked if I could just pay the extra dollar, and they said yes. So customer service was great and friendly. I will be visiting again in the future.

Eli went above and beyond in every possible way. In my decades of dealing with cell phone…read moreproviders, I have never encountered an employee as exceptional as Eli. He is incredibly knowledgeable, remarkably patient, and has a wonderful personality that puts customers at ease. What impressed me most was his dedication to helping me resolve a very difficult situation. He worked tirelessly to secure a refund after I was affected by the fraudulent actions of a Verizon employee in Fairfield. Employees like Eli are rare. Verizon is fortunate to have him, and he deserves recognition for his outstanding work. Eli shouldn't just be a manager, he should be running the entire company! Lastly, Spencer was helpful as well so if Eli is not available ask for Spencer.

Eric was very helpful and awfully sweet. He helped me to get what I needed and was very quick at it…read moretoo. Deserves a raise! Thank you Eric!

i had a great experience at your wireless, courtesy of dennis! he was extremely friendly and…read moreknowledgeable and deserves to be acknowledged for his great customer service! your wireless is now my go-to spot for all things phone related - thanks dennis :)

I would rate this one star but the rep Dennis is friendly and efficient. I thought they were down…read morethe block per Waze app, I had to use Maps to find this location. The photos already posted do not reflect the actual appearance, it is way smaller. During my phone purchase, I asked for the mall but apparently you can only ship to freestanding stores. I had to wait an unnecessary long time for the customers to finish before me with their very long transactions, it would have been even longer but Dennis was kind enough to multitask. I thought Verizon's wait time was horrible before, now it's excruciating with only 2 staff members. I was told by the phone rep I could trade in the phone here, that is not true. Tip: ship trade ins to Kings Highway instead if you want a one stop shop.

Gave this as a gift for a baby shower and they loved it. True to size. Service at Carters in…read morenorth haven, Ct. location is fantastic

The absolute worst experience today with Krissette. I went in to pickup an order and make a return…read more Pickup was easy enough. The return was an online order and I had the electronic receipt with the barcode ready to scan. Krissette says, no it doesn't work like that I need your phone number. Not understanding why since I had a receipt, but I gave it to her. Nothing comes up so she asks me for my email address. I again tried to tell her that she can scan the barcode I had instead of all this hassle. She begins arguing with me so I give her my email address. She then tells me I'll get $3 dollars for the item because it's the current selling price. I tell her no and asked to speak to a manager, as I had a receipt that showed I paid $15 and the return was within the 90 days store policy. She tells me she's the manager. After several back and forth she finally agrees to scan the electronic receipt but act as if the scanner couldn't move to scan my phone without me giving it to her. She then asked me if I wanted to come back when the manager was there to complete my transaction! Ma'am you told me you were the manager!! She finally scans the receipt and the purchase of course comes up with the price I paid. She then says, are you happy now? "Now get out the way so I can take care of the other customers waiting." I told her this would have been a 30 second transaction if she would have scanned the barcode on the receipt to begin with. Her attitude, customer service and knowledge was extremely poor and a horrible representation of a children's clothing brand. I'm so glad I did not have my child with me to experience such rudeness, ignorance and unprofessionalism. Carters please do a better job training your employees! Krissette is an extremely poor representation of Carters!