t-mobile are the biggest crooks. i am paying for the products and telling them to kick rocks. get…read morethis, now, if you want to trade your phone in for the newer model. they want you to pay them the rest of the cost on the phone....and get this....they keep the phone !!!!! are they for real!!! this is how they bought out sprint. t-mobile are nothing but thugs. what do i do?! instead of trading them in, i am paying them off, keeping their items and dropping their service. they can stick that where they want! what is worse, their staff smiles while they are telling you all this. hope their little $900 is worth it. because they are losing almost $2000 a year!

I agree with Juan M.'s comments. The staff were unfriendly and unprofessional. The staff used…read morejargon to explain plans. When I asked for them to clarify, they rolled their eyes, yawned and scratched their butts. Seemed like they didn't want to be there and wanted me to go away. They told me to call the main customer service line when I had an issue. It makes me want to switch providers, if this is reflective of this company. Very yawning-centered, not customer centered. Makes me sad that corporate companies like this are just after your money. Go to Verizon. They have better coverage anyways!

CCT is an excellent company to get help with computers. I…read morehad two laptops that needed help. One just needed a new battery, and the other needed a new part to connect the power. Apparently, I overextended the electrical connection, so it wouldn't start at all. Both laptops are working fine now. I will use them again.

I know someone who brought her laptop here to be repaired for water damage. The worker not only…read morecouldn't do the job (which in itself would've been fine), but he went on to claim that "I'm the best at this in New Haven. If I can't fix it, then nobody can." Oh really? Well she brought my laptop to another shop... and they fixed it. So much for that! False advertising. Guess the other review here calling him "Mr. Arrogant" was right. On top of that, he asked her to wait until he can find someone to help fix it. Why the hell would she do that? She can find someone else to do it too! Furthermore, I know I probably shouldn't have escalated it to confront him for his claims. But I just couldn't resist. But this was his response to getting called out. He resorted to borderline racial and political comments. Canada is about to become the 51st state..? Wtf does that even mean? LMAO.

Fixed my charging port in a jiffy. Gave me a good deal because it was a simple fix for them.read more

Will be a returning customer. I screwed my laptop up by trying to repair the screen myself. They're…read morehonest, very reasonably priced, and open 7 days a week. Since they only had one review, I wanted to add another one.

Do not use them for in-store pickup! I placed an order on Saturday for a phone that was in stock to…read morebe picked up on Sunday. Sunday comes and goes and I didn't get a confirmation email--not a problem. Monday mid-day comes and nothing and so I call the store and was told to come in when I came--that the order was ready. I couldn't come on Monday so I planned on stopping by on Tuesday. Tuesday comes---still no confirmation that my order was ready--so I call to make sure and was told to come in and that it wouldn't be a problem. I arrive around 5 pm and told the sales associate that I am here to pickup an order. She tells me no order exists. I offer to show my email with the order number, last name, etc.--she says no order exists. I insist that she reach out to a manager because I just called the store and was told it would be good to go. Manager never assigned the order to the sales team and so they have the start the process which includes waiting for a safe to open after 10 minutes. I agree to wait, not a problem--thank you for checking. The sales associate begins activating and processing the order---she isn't able to finish---the manager never assigned the device--so she can't do this without him. I have never witnessed a more incompetent process for a in store online order pickup. The sales associate was nice but this manager doesn't know what they are doing.

Service was awesome quick and easy got a great deal would go back and recommend to anyone looking…read morefor a great deal.

I went to this store to purchase a disposable e-cig which turned out to be a fake. The e cig itself…read morewas not the flavor listed on the box and when I brought them back to show the clerk and owner they rudely told me that they would not refund or exchange the product. They claimed that since no one else has complained that the product must not be fake or wrong.

From the owner: Cell phone accessories, CBD Product (gummies, vape, flower), Bongs, Bowl, Grinder, Hookahs, Snacks,…read moreBeverages, Grocery, Tobacco, Deli Sandwiches, Indian Buffet(to-go), Coffee, Ice Cream Smoke Shop (wholesale)

Worse customer service in my situation, I fixed the screen of my phone after one week, and the…read morephone turned off. When I returned to them and explained the situation they told me they could not do anything because I passed Over one week. I felt mad because I did not go the Apple and fix it over there even though it is expensive it still has a warranty if something happens to your phone.

I went in with a issue on my mom's phone and they were AMAZING! Diagnosed the problem and fixed it…read morequickly and reasonably! Highly recommend!!!!!!