I am glad I went here. Gregory was fantastic and unbelievably timely. I had an issue with my…read moredesktop computer not booting. Ultimately, my CPU was fried. He had it fixed within a week. The pricing was also very cheap given the circumstances. Would give more stars if I could...

Gregory was very knowledgeable and polite. He reinstalled windows to erase my virus. Reasonably…read morepriced.

I had to replace a battery in my granddaughter's battery-operated scooter. The battery was unique…read morewith a plastic cover on top and two terminal wires coming out. I could not find a replacement online, or from the toy manufacturer. I stopped into Batteries Plus, and the employee told me he had the battery, but not one with a unique plastic top with the terminal wires. He then said he could make one up for me. Since the top was super glued on. He broke off the side pieces on this cover and re-glued the top to the new battery. The employee was knowledgeable, skilled, and experienced in doing this. He also went above and beyond in giving me great customer service.

Friendly, reasonably priced and very efficient. I was able to walk in have three devices with new…read morebatteries and walk out within 15 minutes. I understand when they're busier I would've had to wait but I would've waited because I really like them here.

Repaired my cracked screen on iPad- they new exactly What…read moreto do - had it ready same day as promised- at quoted price .... what more can you ask The lady next door at UPS said they knew their stuff - she was spot on - their times vary - best to call ahead Thanks for nice job - Paul Ruggeri

i had brought in a mac book of mine that had stoped working in the summer of 2022. i had brought it…read morein in November 2022 and had payed at least $400 for them to look at it and see what happened happened and to fix it. i called every week and no response. on January 2023 i called back around the 5th and said that we're gonna call me back and never did. i called back today just to find out it was unfixable because it had water damage. it had took them 2 months just to wait and find out it was unfixable. terrible service.

Here's an update on this business, I recently dropped off my laptop last Friday, not yesterday. And…read moreI come to find out I called them on Thursday just to understand why there is no transparency at all or communication coming from them. They answered and the person who picked up the phone let me know that the technician is still working on it and I asked for an update and they said they will give you a call back. A few hours pass and they finally call me and a person named Omar is on the phone now which is probably the technician working on my laptop. He was trying to get a hold of me Tuesday because I apparently gave them the wrong password for the laptop and he ended up dialing the wrong number because he said he called me and I didn't see any recent calls. So going forward, I asked him if he wanted to meet tomorrow at 3pm and thats what we did. I got there a little earlier just to make sure I was there before the technician and met him at the door. The person that works there alone is a pretty anxious and quiet person so bare with them, they are a real good help and very understanding too. When Omar arrived he went to go get my laptop and tell me what's wrong with it, he let me know about all the issues going on and the repair will be around 300-400 dollars, which isn't too bad because I feel like if I went anywhere else they would've costed me an arm and a leg. Overall the rating went up and a truly recommend these guys because I told Omar I need my laptop by the 24th and he said he will try his best to prioritize my laptop more which I really appreciate. I will update another post after I received my invoice of my repair and have my laptop back. -AJ

THANK YOU PCW. Quickly I want to note the folks at PCW now are definitely not the folks of the…read morepast. Omar and his team are kind, welcoming professional, AND invested in solving your tech problems. I knew the old PCW staff. It's a new era at PCW, and I am very grateful for their assistance and guidance.

Went there because my internet suddenly became severly slow. Tech decided to check for updates…read morebefore final verdict. He quickly went thru numerous diagnostic steps including checking for and installing any updates needing downloading. There were several as none had been installed since I purchased the phone 4 years ago. This took about 30 minutes. Was told they coulndn't fix the problem as my sim card was at fault and I should call my carrier. I called my carrier and it turns out I was simply out of data minutes for the month. Bought more minutes, problem solved. I can't believe they couldn't tell me something so simple but since I wasn't charged a diagnostic fee I not going to complain. The tech was professional throughout, the store was bright and clean and shelves neatly organized with many options to accessorize your devices. All in all the experience was worth 3 stars.

Great service and tech capable. I was impressed with how they worked to find me the best deal…read moresaving money on my monthly bill and getting a new iPhone 17

went to a verizon store to return equipment. Told that this is a franchise and we cannot accept…read moreequipment. Told that they cannot help me make an appointment at a corporate store but that I must go to a corporate store. Went to a corporate store. Told they cannot accept equipment because I was returning it for my girl friend. Each time I had an appointment. Each time I was forced to wait over 15 minutes. This firm is just no no no no. There is no winning with this firm. NEVER do business with verizon!! They overcharge and will not let you out of their phone plans. Went to tracfone and changed over, no problem. Purchased the byop card and 30 day plan for walmart (cost $20 for both). Got the phone switched over the same day. Good riddence to the $175/mo plan What a rip off!!

The guys are very knowledgeable and helpful. I would definitely recommend them to anyoneread more

Went in to get our daughter's phone fixed. Quick and efficient service. Highly recommend them.read more

If you want to keep your operable do not go to this place. I went in there for a Crack screen paid…read more$300. My battery stopped charging after leaving this store, mind nothing was wrong with my battery before going there to get my device repaired. I came back the next day to have them repaired my battery. I paid them $75 more. Now on day 3 and my phone cannot charge. This place scammed me out almost $400. I had to order a replacement phone costing me over $1500

please go elsewhere they have no idea about what they are doing they admitted that they didn't know…read morewhat was wrong and tried things to destroy my expensive phone and they don't take responsibility on it. The guy who fixed my phone to destroy it only told me you don't know how to fix it and what is wrong with it but you expect me to know it and I told him I am not the phone repair person I am not supposed to know, you do. Insane. Do yourself a favor and stay away from this place. Very disrespectful And unprofessional. When I said I can't afford a phone like this again what am I supposed to do he tried to sell me second hand phones. I think that is why they kill your phone to sell you another.

Worse customer service in my situation, I fixed the screen of my phone after one week, and the…read morephone turned off. When I returned to them and explained the situation they told me they could not do anything because I passed Over one week. I felt mad because I did not go the Apple and fix it over there even though it is expensive it still has a warranty if something happens to your phone.

I went in with a issue on my mom's phone and they were AMAZING! Diagnosed the problem and fixed it…read morequickly and reasonably! Highly recommend!!!!!!