Gregory was very knowledgeable and polite. He reinstalled windows to erase my virus. Reasonably…read morepriced.

I am glad I went here. Gregory was fantastic and unbelievably timely. I had an issue with my…read moredesktop computer not booting. Ultimately, my CPU was fried. He had it fixed within a week. The pricing was also very cheap given the circumstances. Would give more stars if I could...

When you really think about it, you'd be surprised how much we really need/use batteries and bulbs…read morein our everyday lives. Sure we can run to the big box stores for basic light bulbs, but thus place carries those and more. We need bulbs for everything that produces light, not just our favorite lamp at home. And what if you want to get fancy with a colored bulb? Get it here! And when I think of batteries, I typically think basic batteries that goes in the TV remote or the smoke detector. But who thought they really go far beyond that? Cell phones, calculators, cameras, cars, watches... do people still wear watches since we always have the time on our phones? I didn't go in for any of that. I went to replace the battery in my car key! I was surprised when my car dashboard flashed low key battery. I didn't even realize my car keys had a battery. LOL This store is low-key essential. One visit and you'll see why. It's support for all the little conveniences in life! We're trained to automatically go to big box stores but this place is better. It's specialized, less crowded,and the prices are comparable, if not less expensive. It's a great store for all you Battery and Bulb needs!!! btw, did you know DURACELL makes Car Batteries? Me neither until I came here. Who knew they made more than AA and AAA batteries. I was wondering how they stayed in business after all these years LOl

I had to replace a battery in my granddaughter's battery-operated scooter. The battery was unique…read morewith a plastic cover on top and two terminal wires coming out. I could not find a replacement online, or from the toy manufacturer. I stopped into Batteries Plus, and the employee told me he had the battery, but not one with a unique plastic top with the terminal wires. He then said he could make one up for me. Since the top was super glued on. He broke off the side pieces on this cover and re-glued the top to the new battery. The employee was knowledgeable, skilled, and experienced in doing this. He also went above and beyond in giving me great customer service.

Repaired my cracked screen on iPad- they new exactly What…read moreto do - had it ready same day as promised- at quoted price .... what more can you ask The lady next door at UPS said they knew their stuff - she was spot on - their times vary - best to call ahead Thanks for nice job - Paul Ruggeri

They replaced the battery in my ipod classic, did an awesome job, was recomended to me by the guys…read moreat Batteries plus bulbs.

Ever since being told to go to this place by GeekSquad, I was not as satisfied from the experience…read morethen I was expecting. The person at the front desk was always so anxious and nervous and it just gave me such an unsettling feeling but they were at least friendly. But on the other hand, Omar saved a little bit of this review by being very friendly and reasonable with everything. They did fix the keyboard but unfortunately they couldn't resolve a lot of the other issues I had, but for its cheap price instead of going to Best Buy and making GeekSquad send your pc/laptop to its company its best to go here cause I really do recommend them, they will be fast and efficient if you give them all the information they need. AJ-

THANK YOU PCW. Quickly I want to note the folks at PCW now are definitely not the folks of the…read morepast. Omar and his team are kind, welcoming professional, AND invested in solving your tech problems. I knew the old PCW staff. It's a new era at PCW, and I am very grateful for their assistance and guidance.

Great service and tech capable. I was impressed with how they worked to find me the best deal…read moresaving money on my monthly bill and getting a new iPhone 17

went to a verizon store to return equipment. Told that this is a franchise and we cannot accept…read moreequipment. Told that they cannot help me make an appointment at a corporate store but that I must go to a corporate store. Went to a corporate store. Told they cannot accept equipment because I was returning it for my girl friend. Each time I had an appointment. Each time I was forced to wait over 15 minutes. This firm is just no no no no. There is no winning with this firm. NEVER do business with verizon!! They overcharge and will not let you out of their phone plans. Went to tracfone and changed over, no problem. Purchased the byop card and 30 day plan for walmart (cost $20 for both). Got the phone switched over the same day. Good riddence to the $175/mo plan What a rip off!!

The guys are very knowledgeable and helpful. I would definitely recommend them to anyoneread more

Went in to get our daughter's phone fixed. Quick and efficient service. Highly recommend them.read more

Excellent prices and great customer service was provided to my husband and me…read more I would highly recommend their services.

Fast fix.. Great service.. Thanks...! The price good…read more. The guys so nice.. I'm gonna came back for sure.

Bad product quality. I went to replace by broken iPhone 6+ plus screen a month ago and it was…read morereplaced with new one. the screen worked for one week and it started giving problems and not responding. I went to ITB Phone fix and they replaced my screen and that worked for 2 days. again, it started giving problem and it stopped working, not even responding to the touch. I went there again (struggling to get the route, coz phone is not responding to touch and i don't have gps) and the screen was replaced 3rd time. It stopped working immediately after reaching the parking lot. I've shown them the problem and they replace it again, which stopped working after 10 mins. Finally, I've asked them again to replace the old broken screen, coz I can't believe in the new screen and every time I've to travel 45 mins to reach them, which is wasting my time. Finally, I've the broken screen for my phone now and i'm asking for the refund, which they don't want to give me. Instead, they always say - when u've problem, come to us, we will replace screen. I asked them, what if the screen doesn't work for 5th time also, they simple saying - come again. I regret going to this shop for fixing my phone and I've travel 45 mins every time to get it fixed. I went to apple store on last Saturday in SFO and they said that the screen has to replaced and no problem with the phone (sill in warranty) . I really want to replace my screen at apple store, but ITB folks are not ready to refund my money for non-working screens. Bottom line - If the product purchased here is not working, Ur not going to get the refund and you keep going to them to get it fixed.

If you want to keep your operable do not go to this place. I went in there for a Crack screen paid…read more$300. My battery stopped charging after leaving this store, mind nothing was wrong with my battery before going there to get my device repaired. I came back the next day to have them repaired my battery. I paid them $75 more. Now on day 3 and my phone cannot charge. This place scammed me out almost $400. I had to order a replacement phone costing me over $1500

I had an issue with my migtating my files from an old Mac onto a new one due to the fact the old…read moreMac would not power on. Apple was unable to figure it out, but CDC was thanks to Chris!!!!

I would not recommend this company. Had a terrible experience with Sara and Ron and was taken…read moreadvantage of regarding a quote for a repair.