I called the office and spoke to Diane from London following a panic message from my tenant in…read moreBridgehampton reporting the tumble dryer not heating. Diane was super helpful and super responsive. She was taking bookings for 5 days forward but promised to explore options for a same-day visit. Sure enough there was a tech in the area. A visit was scheduled and problem diagnosed, an immediate work-around put in place and I was given a clear explanation from the tech of the interim plan and ultimate fix. First class business in a first class way. Best of all it's real people running a generational family business. Exactly how you would want all your tradesman and service providers to be. Nick Morgan - Bridgehampton

Amazing customer service. Outstanding communication and results. Highly recommended. Dishwasher was…read morerepaired very rapidly with next day service.

I definitely would recommend this company. I needed my Kenmore 100 series dryer looked at and Bill…read morecame to the rescue. Luckily he happened to be in the area and he could get here in about 10 minutes. Very professional and definitely knows his job. He's thorough and explained what was wrong without trying to over sell services. He showed me inside the dryer and ended up doing a full cleaning. Reasonably priced too. I would definitely be keeping him in my list of repair people.

I am so grateful for the referral from a neighbor to call Bill Hughes Home Care Appliance Services…read more If something in your home isn't working right or breaks, make this your first call. Bill is highly skilled with decades of experience. He has fixed multiple appliances in our home over the years. Washer, dryer, dishwasher and refrigerator. His pricing is fair and his response time is good. If there's a reason he can't fix it or get to quickly, you get an honest response and direction on what to do. Make this your first call when you need help.

When the freezer in our Subzero went dead we put an emergency call here. The estimate to fix it was…read morealmost $5000 but we were assured the repair was guaranteed. When the repairman left all seemed good but the temp was low--we were assured it would get to zero within a day. Instead the temp never got low and the service light went on. This led to a series of visits over months--each time an adjustment was made, parts replaced, etc., with the same result--an unusable freezer. Finally, after five visits we were told that they discovered some condition that would result in almost $6000 MORE to fix. This after they guaranteed the original fix. After numerous calls and promised that "the boss" would talk to us, they now don't pick up. We are out thousands and will have to buy a new refrigerator.

Called last week needing same day service for my fridge that wasn't cold. Person that answered was…read morevery friendly. Repairman Mike that came to my house was very knowledgable and friendly. I was even able to use a coupon. Would call again for any other appliance repairs.

Absolutely terrible. Repairman came out to fix our dryer and installed an off-brand belt. From that…read morepoint on the dryer did not tumble correctly and failed to dry the laundry completely. Had a different repair service install the correct belt and presto-- the dryer works good as new.

Charlie is a true repairman. Fixed my 2 y/o GE dishwasher after researching the issue. It works…read morelike brand new again! Very reasonable charge too! Thank you Charlie

Came and installed a new part. Dishwasher was still not working and required additional diagnosis…read more He already received payment and tip and then stopped answering and wouldn't answer any of my phone calls. When I had friends call from different phone numbers Keith would answer. A company I will never use again and do not recommend.

As the owner of a property management company it is vital that I use reliable and honest service…read moreproviders. Keith at All Eastern is knowledgeable, reliable and reasonable. He knows his craft and is frankly the best there is. I wouldn't trust anybody else for anything appliance related. I'd give ten stars if I could!

Called Laser Appliance to get an estimate to repair my GE refrigerator. John arrived on time, and…read morequickly diagnosed the problem. He even had the part on his truck. John was very careful when pulling out the fridge as not to scratch the floor. He was very professional. During the repair I mentioned that our Samsung drier was making a funny noise. John took apart the drier and was able to fix that too. It's been about three weeks and both appliances are still working fine. Their price was very fair. Glad I found these guys on Google.

I had a front loader Whirlpool washing machine that would not drain and spin…read more Ron was extremely knowledgeable, he diagnosed and repaired the problem quickly it was a shoulder pad that clogged the drain, he also took a significant amount of time to give instructions to use all the features on the machine. Highly Recommend!!!!!!!

This is the ONLY appliance repair company I will call - they are more than experts and they LOVE…read morewhat they do. They are professional, honest and fair. I appreciate their friendliness - they treat us like we're important to them.

The technician showed up on time. He was very thorough and diagnosed the problem. Gave good advice…read moreabout how to avoid problem in the future. He was also polite and friendly as well as professional.

We had issues with our washer. I went on yelp and looked for someone. Good reviews so decided to…read moretry . Glad we did . The repair was done the next day no issues. A follow up call was made to make sure that we were satisfied. Will definitely use again.