Stay away complete liars totally deceitful…read more First did did not tell you anything about the set up fee and then the initiation fee so essentially you're paying $70 for them to set up your phone . Then we were told about a $200 rebate taking 24 hours to 48 hours and come back to the store if they did not come through so we could buy accessories , when it did not come through I was told to call customer service. When I called customer service, they said there's no way that they would give you the $200 rebate that quickly. You have to wait 30 days past your trial. It is now 90 days and I still don't have it and they told me I've been disqualified from it and they've charged me for my phone , when my phone was supposed to be free when I turn in my cell phone from another cell phone carrier, which was an iPhone 12 Pro Max. I showed the gentleman my phone bill. It was $190 a month for two phone lines unlimited text talk. now I'm paying $240 a month. Total liar, stay away from them

This Verizon franchisee is terribly incompetent…read more GoWireless tried to port our 4 lines from another carrier to Verizon, deactivating the other carrier first and are now GoWireless is unable to activate our new Verizon lines. Verizon has been trying to reach GoWireless to tell them they botched up the SIM cards, but cannot reach anyone there. GoWireless does not seem to be sorry for what they have done and do not seem to care. We are now left to borrowing others' phones to survive on a planet dependent upon mobile technology. Do not waste your time calling (770) 475-0000 unless you like hold music or the sound of crickets. You, Verizon or anyone else who calls GoWireless will go just into a hold queue for hours on end. I just do not want other people to experience the misery we are experiencing with GoWireless.

All I have to say is that it is 7:40 and I went to the store that closes at 8 and all the doors are…read morelocked and no one is in the store. So I will not sign up for this provider.

I had the good fortune to be assisted by Miguel Tate in the Verizon store at 5001 Peachtree Blvd in…read moreChamblee GA on Wednesday, May 7. I had a serious coverage issue in the home where I am living temporarily. Miguel is the best customer service person I have ever had anywhere in my 73 years. He is knowledgeable and is an excellent communicator and is a superb customer advocate. He spent 3 hours with me as together we contacted Verizon technical support in an attempt to resolve the coverage issue. We were not able to get resolution as Verizon does not have the capability but I am so grateful that I had Miguel by my side throughout this frustrating few hours. He did a terrific job of explaining the situation and was persistent in speaking with any and everyone who could possibly help us. I very much appreciate his can-do attitude and persistence on my behalf. Congratulations of one outstanding employee.

Cracked screen IPad 8th gen…read more Hunter's customer service was great. However i just took the device home and the touch screen is super glitchy and doesn't work. It's really bad! Will update this review if they re-attempt to fix their mistake. Hunter was able to diagnose the problem and fix the IPad. Amazing customer service and highly recommend.

Quality repairs. I am happy with the service received and recommended this business. I would use…read moreCellairis again.

"I am writing to provide a glowing review for your T-Mobile mobile expert, Olivia Depamphilis, who…read morehelped my son and I with my mobile service on 10/01/25. The entire experience was fantastic. She helped with an upgrade for my son and I and also a problem I had with the account. I was having a problem with my account being switched to business when it should have been a personal account, Olivia's expertise and professionalism were immediately apparent. She took the time to explain why that happened, patiently answer my questions, which made me feel confident and at ease. She upgraded us to the newest iphones and the process was very informative. I especially want to commend Olivia's for finding a creative solution for our problem and her positive attitude. She consistently went above and beyond to ensure we were satisfied. It's clear that she is a huge asset to your team. I will definitely be a returning customer because of this exceptional service. I recommend to anyone to go see Olivia Depamphilis at the T-Mobile store in Kennesaw, ga. Sincerely, Way R.

Tony is an amazing asset to this company. My account was with Sprint and had been created in such a…read moreway that representatives had trouble dealing with it everytime I called in. When T-mobile merged with Sprint, I attempted to migrate my account to a T-Mobile personal account at this same location a few months ago and spent 4 hours in the store. After all of that time, The lady ran into an error and could not complete the transaction. I came back to try again and found Tony. He was patient and extremely knowledgeable. After an hour if research (this is how complex my account was) he knew how he would correct it and migrate it over to T-Mobile. He explained the process as he went through it and did what he said he would. Tony even took it a step further and contacted customer service to finish the process weeks later. He has been in constant contact with me updating me on every aspect. I was looking at going to Verizon after dealing with the last representative. I had been with Sprint for 20 years and Tony provided me with the customer service I was used to.

Went here yesterday with a claim from my insurance to fix my shattered screen. Walking in the…read moreenvironment was very comfortable and welcoming. We waiting a short amount of time before a woman (sadly did not get her name) assisted us and she was very nice and straight to the point to get my phone fixed for me! Great place will be going in the future if problems persist.

I went to the Pleasant Hill Rd location In Duluth GA. They were exceptional!!!! My iPad Pro had a…read morebroken screen and the crack was pretty substantial. It also had a bend in the middle of the iPad (from falling onto the floor.) I had taken the iPad to another local store who wouldn't invest the time and energy to fix it. So I tried uBreakiFix. I had seen many of these stores all over the Atlanta area, and was willing to take a chance. The sales associate quoted me $269 (labor included) The other store quoted me $99 for labor alone. But more importantly, they had the screen in stock and they had it fixed in 4 hours. They said they would text me when it was ready, but when they had not texted.by 6:30, , which is close to their 7 pm closing time, I took a chance and drove to the store. I had to wait 10 minutes for them to finish, but those are minor inconveniences in a superb job. I could not recommend this store more highly.

My son dropped his phone and it shattered hard! You know kids his life blew up immediately! I went…read moreto our local youbreakifix immediately but the near us did not have the part. They helped us out called some other and found this location that had it. It was only 15 mins away so we went over Now my son has a Bark phone so there are some nuances to working on these... but they said they could do it but it would take 3-4 hours. Whats a dad to do... gave them the phone and found a mellow mushroom down the road went to eat and wait. Amazingly enough about an hour and a little Kate I got a call saying to was done. The price was in line, the service was excellent and speedy, and my son didn't have to go phone less for days. Nice work!!! You all earned my business!

I would have to say I was skeptical because I never had to take a computer, a Dell to a repair…read moreshop. Tech and staff were super friendly and got it fixed. I am ever grateful they were able to and I would recommend them.

This place is awesome. We had a major software problem - deleted an app and lost a lot of…read moreinformation. Thomas spent two hours working with us and fixed the issue - which was way more complicated than we had anticipated. He was patient, professional, and a wizard when it came to solving our problem. The fee was incredibly reasonable. We are so grateful we found this place and although we hope for no computer issues in the future, if we have any, we will be back in a heartbeat.

Gavin fixed my iPhone charging port while I waited. He removed stuff stuck in the port and did not…read moretake advantage of me. Highly recommend taking your business here.

Jordan was fantastic! Unbelievable customer service! I really thought my key fob was done after I…read moredropped my keys and the fob broke. I couldn't find one of the pieces. But Jordan put it back together and I can open and lock my doors again! Thank you so much Jordan!

Quick knowledgeable service. They are helpful with all things batteries and quite a bit more. There…read morewas an additional charge for installation though. Not a fan of that at all.