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    Best Buy - Alpharetta

    2.2 (144 reviews)
    Open 10:00 am - 8:00 pm

    Best Buy - Alpharetta Photos

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    Sam J.

    Have visited this store a handful of times and wasn't really blown away by anything. When you go there unfortunately, it seems like you have to know what you are looking for and knowledge about the product. I wasn't asked if I needed any help, any of the times that I've been there so that was a common theme. Common theme not only at just that location but other locations. I did see people get asked if they needed help. This most recent time I went which was a couple of days before the holiday, it seemed quite chaotic in the store. Masks don't seem to be mandated and the checkout line was all over the place at customer service. There were clearly signs on the floor showing customers where to stand but they stood wherever they wanted to which was blocking the store entrance/exit but that wasn't corrected. I went in particularly looking for a gaming system which don't seem to be on the actual floor locked up or anything, or at least the one I was looking for which was the Nintendo Switch. I had to flag down an associate to ask and was told to go to customer service. So I had to stand in line even though I wasn't buying anything just to ask if they had an item. Not necessarily the most convenient way to do things.

    Entrance looks just like all other Best Buy doors.
    Kevin C.

    I online ordered an electronic adapter, one that I could use to quickly download mp4 files off of the microSD card in my GoPro. Ordering it online was so easy, and an email message told me that it would take an hour for the employees at Best Buy Alpharetta to prep my order so that I could pick it up at the store. About 30 minutes after I placed my order, I got a confirmation that I could pick up the adapter at the Best Buy store! Parking at this location is easy to find. I hadn't been to this location before, so I had to ask the employee stationed at the entrance where I could pick up my online order, and he smiled and directed me to the checkout registers near the exit door. I had to wait in the queue for only 3 minutes before a helpful and friendly cashier was free to help me. I told her that I was there to pick up something that I ordered online and was ready for me. She asked to see my ID, and then asked for my phone number. The employee then went to retrieve it from wherever online orders are placed, and, within a minute, scanned the label, allowing the purchase transaction to go onto my credit card, and then handed my purchase to me. I left, happy that there were helpful and friendly employees, and that it was a very quick transaction!

    Front of store 8/18/22

    At the moment it's only curbside because of MAJOR remodeling. Everyone here is helpful and nice always a friendly experience shopping at this location

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    3 months ago

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    3 years ago

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    10 months ago

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    5 years ago

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    3 years ago

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    5 years ago

    Worse store around. Best Buy has really sunk down over the years in customer service and this store shows that.

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    4 years ago

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    4 years ago

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    9 years ago

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    2 years ago

    Everyone was very friendly and I got the pleasure to meet Logan and he got me an incredible deal with AT&T.

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    7 years ago

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    3 years ago

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    6 years ago

    From the Guy on the Sales Floor that helped me find what I was looking for, to the Lady that checked me out... Customer Service was GREAT!

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    3 years ago

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    4 years ago

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    3 years ago

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    Page 1 of 4

    Ask the Community - Best Buy - Alpharetta

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    Ferguson Home - Ferguson Home Signage

    Ferguson Home

    2.4(34 reviews)
    1.6 mi
    $$$

    Me again! Well, now I have an actual review after having used Ferguson. Again, wonderful front desk…read moreservice. Pleasant as can be. My wife and I are renovating our basement and we came here to shop for bath fixtures and a bath tub. We met with a sales associate who was pleasant and somewhat helpful. But, I don't feel she did much in terms of service besides walking us around to the fixtures, pointing at them and, well, that's about it. We could have done that ourselves. Anyway, we told her all the items we wanted, including a $5000 bath tub. In total, we had about $12,000 in our 'cart'. We went home to confirm we had everything we needed. In the meantime, I decided to price compare before we pulled the trigger. Literally every single item we had in our cart could be found SIGNIFICANTLY cheaper elsewhere. So much so that when I told my wife the prices I was seeing, she couldn't believe it. After finding every item at Home Depot, Amazon, Kohler, etc, the difference was about $3700 in savings. Not only the fact that they are waaaaaaayyyyyyy overpriced, the sales associate was completely unresponsive to any email correspondence I sent her. I asked her questions multiple times through email and she just never responded. Surprising but after the price comparison, I never planned on buying from them anyway. If you're in the area, it's a nice place to go to look around, see things in person, be inspired, but as far as purchasing, you can find better deals anywhere else. I really can't understand how they justify their pricing when we live in a world where looking up competitor prices is literally at our fingertips.

    Limited selection of the same tub - shouldn't you show things you have online? Who's going to spend…read more$3000 on a tub if they can't see it??? Waste of 1hr drive to be disappointed

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    Best Buy - Alpharetta - computers - Updated May 2026

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