Helpful service to make sure we got the best deal for what we need. Knowledgable and made sure we…read morewere all set.

Great price, good service, good delivery, many of selections! Look for Kyle and Fabio, they will…read moretake care of you!

Excellent service ! Recommend highly for fast efficient experience. Great to find a local place…read moreof such efficiency.

They were great. Gave quick feedback and didn't try to service dead equipment. Easy to find and…read moreconvenient.

WOULDA, SHOULDA, COULDA, SO WHAT?…read more You know what's annoying about people when they get angry with a particular service? Their tendency to start bragging about how much they would have or could have spent if only the company had better service. That is tacky and irrelevant, stop it and move on! Yes, they're pricey, they are in Alpharetta! Sometimes, it is just about location and some stores have a different pricing structure based on the surrounding area or address. If customer service is that important to you, make an appointment because they don't have sales staff on the floor, their staff is actually busy completing designs and processing orders. If you want a sales person on the floor, head to Lowe's. Yes, these stores tend to be very pricey because they are in business to make as much of a profit as possible and if they can get you to pay $7000 for that tub, they are winning! There are other options for purchasing kitchen and bath appliances, fixtures and accessories. However, if you don't want to spend the time really searching the various options and you don't mind plunking down the cash, this store just might be your ticket. I like this store over their competitor because they had a greater variety and it didn't read "pretentious". You might look up and see "Game of Thrones" and Cinderella sharing the same space, (lighting). When it comes to my kitchen and bath decor, it needs to be simple and clean in design. These are highly functional areas that must be calm, relaxing and free of visual clutter or bling. Showrooms are obviously designed to get your attention and they do because they have beautiful inventory. No doubt. I didn't see anything that caused me to get super excited so my search continues. ***When I entered the store, I was warmly greeted by the receptionist and signed in. I was told that there were no sales people on the floor but if I needed more information regarding an item, I could just let her know. I was then free to browse unbothered. ***Remember, if you know going in that you will require assistance, make an appointment. ***Don't feel obligated to purchase here, comparison shop like you do for everything else.

Terrible experience. Hard to imagine that high end luxury buyers would endure the experience(s) we…read moredid. We were in a pinch- had family coming and needed a new vanity & setup for a guest bathroom. We went here as we wanted a high end unit. We Waited the customary 1 hour to see a sales person(great stuff) . She was helpful and we picked out a "set" of stuff" Vanity/Counter sink/Mirror/Lighting. What really sold us was the ETA. When we had checked other places, the ETA was 2-3 weeks vs 8-10 days. Only -it wasn't there in a week-10 days it was three weeks. Ok, shi# happens. But, when we could get our contractor back to the house to finally do the work & he opened the items up & the sink was the wrong size. We then had to take time off (my wife works weekends), go back to Ferguson, wait an hour to see a sales rep (again, I know) . Then after 30 minutes she concluded that it was not the correct sink. They/she would have to order a replacement on Monday as the supplier wasn't open on the weekend. We left, annoyed. On Tuesday We saw a shipping alert from FedEx, but then someone must have canceled the shipment. We called the sales rep to see what was up & she said it was still coming. Two more weeks went by, when we started getting grumbly, it turned out the sink had never been ordered. I left a pretty angry message for the rep to call my wife- as I was heading to Europe on a biz trip. A supervisor left ME the message back that they couldn't find the order, could we help them find it? I didn't pick this up until I was back from Europe. Great. We had paid our contractor as they wanted to move on to another job (of course) weeks ago. This past Saturday, the sink finally arrived. Elapsed time- about 10 weeks now. The contractor is working in another part of the state now & we are hoping to get them back before Thanksgiving( more family coming). If we can get the contractor back before the holidays, it will have been almost 4 months. We will also have to pay them more as we have inconvenienced them a few times now. My vengeance against Ferguson will be to tell everyone I know (we live in an affluent community) NEVER to do biz with these people. Nice showroom, completely incompetent company. I have actually thought of charging everything back and telling them to come get it. I WILL tell everyone I know at EVERY party or event, EVERY TIME a hear someone wants to purchase a high end appliance, or kitchen cabinets NEVER to go here. I don't/won't forget, I am also vindictive , so I will carry this on for years. At your own peril people. They stink. Also, I checked prices on many of their high end appliances and you would be very wise to price shop, it's not like you will receive good local service.

This place is absolutely amazing…read more When I walked in the first thing that struck me was the selection. My wife and I are currently working on a bathroom remodel and the store had everything we needed. We were immediately approached by the store manger, Topher, and he walked my wife and I around, gave us great ideas on what we could do and we purchased right then. The prices he was quoting were UNBELIEVABLE! I would highly recommend this store if you're in the market for a bathroom. It appeared they had doors, windows, flooring, tile and a few other items. They'll definitely be on our list for anything we do to our home.

Buyers beware!! Poor quality door finish & AWFUL customer service!…read more I've purchased a ~$3000 front entry door from the Roswell location. the weather stripping on it was cut too short by the factory and had to be replaced. when I tried to contact their "customer service", the person I spoke with (Ishio) blamed me for "not checking the door before installing it" and was unable to offer a proper solution or send someone to fix/replace it. Returning the door at this point is not an option and they know it. Their "warranty" won't cover labor required to replace it (~$160) I was told that I should get a call from the general manager Tim, needless to say no one called.

Based on my experience, I wanted to make you all aware of…read moredetails of this entire disastrous project so that if I saved even one person from using this company, I did something good. But honestly, after the project was completed, I didn't even have the energy to detail it all. Please look elsewhere as once you sign on the dotted line they don't care about you or your wishes. All they care about is the payments.....and to top it all- their customer support is a absolute nightmare Avoid " Dove studio kitchen " at all costs.

Love Dove Studio. Fantastic and friendly showroom. Many…read morecabinet options. Dove has appliances and plumbing as well. Designers on staff for design ideas, plans to installation. Many options from traditional to modern. There open Monday through Friday till 5.

I love this place!! I bought almost everything I needed for my investment property (vanity,…read morefaucets, lights, bathroom hardware, tile, etc.) and spent a fraction of what it would have cost from Home Depot or Lowe's! Izzy is very knowledgeable and was a big help in selecting the right items for my property. I highly recommend this place for anyone looking for quality goods at a discounted price! I am definitely a returning customer.

Excellent customer service and a beautiful selection of vanities. We are very pleased with our…read morepurchase.

Great location close to home…read more Everything we need and more. I mean it's a Home Depot... if they don't have it most likely doesn't exist. Came and got what we needed and then checked out quick... in and out in a flash. Easy peasy lemon squeezie!

If you are considering purchasing an appliance then see Carmen as she is the best. Very…read moreknowledgeable and patient. Give her a raise.

After posting initial review, I learned that the technician had a family emergency. Atlanta City…read moreAppliance Repair assigned a new technician and provided extra services, to make up for the "inconvenience". During the repair, they identified the root cause of my recurring issue. They are now my go-to for plumbing issues and appliance repairs.

They were quick to reach out to me when I requested help and had someone at my house to fix my…read moredryer within 2 hours. David the technician did a great job - he was very efficient and friendly. I think they were a little expensive but I didn't mind paying a little more for high-quality, fast work.

Radi arrived on time and diagnosed the issue (burnt out circulation pump) with our almost 3 year…read moreold Thermador dishwasher. He returned with the part that would fix our dishwasher one week later and installed it. While he was here I asked him to also fix our jiggly handle on the dishwasher. After putting the dishwasher back together the power was not extending to the dishwasher panel, but the power was coming into the dishwasher. He blamed the units control panel being possibly defective and advised us to buy a new dishwasher! He uninstalled the new circulation pump and did not charge us for his time. I noticed that he had thrown some pieces into our kitchen garbage that I retrieved (I wasn't sure if they were important) as I was planning on having a certified Thermador technician out as I did not want to have to purchase a new dishwasher. I had read defective control panels were covered under warranty even though Radi said they were not. A week later the certified Thermador technician came out and I showed him the unit, told him the story and had the pieces out that Radi had thrown away. The Thermador technician said "he cut the wire", I was surprised as Radi never mentioned him cutting a wire. One of the pieces I had retrieved from the garbage was the wire that Radi had cut. I had thought it wasn't working because of a faulty control panel as that is what Radi said. I text Radi asking if he cut the wires and he admitted he did CUT two wires when trying to fix our dishwashers jiggly handle. He did spend sometime trying to remediate it and was unable to...again news to me. The Thermador technician said to REWIRE the whole unit and install a new circulation pump we might as well purchase a new unit. We all make mistakes, what upsets me the most is that he LIED about it and intentionally tried to cover up his mistakes. If he would have told me the truth I wouldn't have had to spend $$ to have the Thermador technician come out and wait another week without a dishwasher. This is why I would NOT recommend ERI Appliance Repair & Service.

Had a flooding issue recently from the water line to my fridge. Plumber said it was an applicance…read moreissue. Called ERI and had someone come out the same day to replace the water line for the fridge. He was professional and knowledgeable. The costs was higher than anticipated but what's new these days. Had to write a check to avoid service fees on debit card. Called back today to say that the repaired water line is leaking, less than 24 hours. He accused me of turning the water back on or plugging the fridge back up. I told him that neither of those things were true. He said it was a plumbing issue. No further assistance offered. Plumber is on his way now. Spent a lot of $$ for zero customer service.

This is the second time I've used them (or their sister company FD Remodeling)... they did such a…read moregreat job with two of our bathrooms that I got them to redo my kitchen. It's now more modern and has some more practical touches. We're really happy with the process and the result! Very friendly and are fantastic to work with. A+ from us!

I used Zeus for a laundry room / Kitchen overhaul and was very pleased with the result. I was…read moreextremely impressed by how attentive to detail the crew was and how quickly the jobs were done. I was particularly impressed by the tile work and paint job in the laundry room. I am very critical of paint jobs, and I was pleased that I didn't have to redo anything due to sloppiness. The kitchen cabinets were stock cabinets and were pretty much installed in a few days. Zeus was also accommodating to some last minute additions. All in all, I am very pleased and if we have anything else to do in the house, I'm calling them. I wish I had pictures, but we need to do some tidying up still before that happens.