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Legacy Countertops

4.6 (46 reviews)
Closed 9:00 am - 12:00 pm

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Response time

1 day

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100%

Services - Legacy Countertops

Countertop installation

Countertop removal

Legacy Countertops Photos

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Recommended Reviews - Legacy Countertops

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I highly recommend Legacy Countertops! Our sales rep, Vanessa, was so easy to work with, responded quickly, and gave us great options to choose from based on our criteria. They were able to get the counters installed within a week and the install team was very professional and fast. I am so happy with the results!!

Island marble top installed. Looks pretty!
Ishara F.

I liked working with Legacy because they were very flexible with my project. I had the worst luck with contractors doing work on my house and Legacy was the only place that did not give me too much to worry about at the time. The main cause for the three star rating was when it actually came time to getting my countertops installed. After the guys came and installed, they had smashed the edge of my island in the truck and had done an extremely poor job with the edges of the marble near my sink. The lady I was working with did email and tell me that they could not do the edge I wanted, but they had a year to tell me that while I was waiting to get the kitchen situation figured out. Now finally after a year when we are ready to start the work they say they cannot cut the edge? She eventually said that they could do it but there will be "microchipping". I said that after wanting that particular cut for a year I am OKAY with microchipping. But this was NOT microchipping. These were big dents in the marble and the weird thing was that every edge on the other sides of the kitchen were perfectly smooth except for the edge near the sink which just makes it look like they were cutting it carelessly. Not only did the edge have dents, my island edge was smashed.... But there is a seam in the middle of my sink, and on each side there were two deep cracks on both slabs... When I called the owner she said that marble is supposed to be a soft material, but honestly I have had marble before. I understand that marble is softer than other materials but if I cook in my kitchen and crack the marble that is on me. A company should not be installing brand new countertops that cracked, smashed, and dented was the point that I was trying to make. Glass is also a soft material but no one would install a cracked window right??? They did come and fix the issues right away. They filled in the smashed edge of the island and did a good job with it but a few weeks after the epoxy melted off and they had to come back a second time to re-epoxy the island edge. Because of the two cracks on each side of the seam they had to redo that section and reinstalled a smoothly finished edge that had no dents this time. I guess they were more careful with it this time around. They also made me purchase 4 slabs but only used 3, because they messed up the sink section they eventually had to use the 4th slab. I do wonder what was going to happen with the 4th slab that I paid for otherwise. They only used 3 so it is not like they cut and used a portion of the 4th so it is basically one untouched full slab that I paid for because they over estimated, but eventually had to use because they messed up. Overall the customer service was good, but the work was poorly executed. They did come and fix all of the mistakes but those mistakes should not have happened to begin with. They also scratched my brand new gold sink so I had to order another one but they reimbursed me for that. Legacy had to come back a third time as the epoxy for the smashed edge melted off again and the third time they did a horrible job fixing it. The owner said "The reason you can still see the repair is because the epoxy(glue) that we use for the repair doesn't have the same shine as the stone. It can never match 100% The repair the installers did looks pretty good and in the realistic expectations , considering the type of stone. As I can see on the pictures it kinds of blends with the stone. Even though travertine is a gorgeous material it will aways require you to take extra careful of it." I do not care about the shine, I am telling him that there is no shape to the fix this time and it looks like a blunt edge. I understand that them having to come back to my house is a hassle but if they fixed it right the first time none of this would have happened. Ultimately the blame goes to the customer for having "high expectations".

Kamilla and her entire team were nothing short of incredible! Kamilla was patient and attentive when helping us select the best quartz for our project. The templating was on time and quick. The installation was efficient and the team was extremely clean. I will absolutely be returning to Legacy when our next project comes around.

quartzite slab tagged for me
Queenie M.

It was a wonderful experience with elegant results. #kitchenremodel #countertops #remodel #quartzite I began looking for a special counter top for a big project with Legacy Granite because of their reviews on Yelp. The search took about 3-4 months. I started my research on Houzz. I've always been in love with the look of marble, but, I ended with super white quartzite, a material I had never heard of. The salesperson, Louiny, educated me on the merits and deficits of the different marble slabs. I needed a hard material for the top because of the heavy use I intended to put it through. She then introduced me to quartzite. It was more beautiful than the marble and in fact, I thought it was aged marble. I went back to Houzz to gain more knowledge of this material, I found that it is highly desirable and hard to come by. Legacy Granite gave me samples of three different types of marble and one piece of quartzite. The quartzite was harder and more resistant to stains than any of the marble samples I tested. Once I was confident of my selection, I had to place an order for it because there wasn't enough on hand of the same lot. The counter top measurements came out to 90 square feet; approximately 3 slabs were needed. Shortly thereafter, they received a larger shipment, all the same lot, and asked me to come hand pick the ones I wanted. When it was time to cut the counter top pattern, they had me there to participate. They spent hours placing the patterns on the slabs to ensure there were as few seams as possible and that I was happy with the overall layout. I LOVE LOVE LOVE my counter tops. The thing about Legacy that I valued was their advice, opportunity to test materials, and attention to my needs. During and after installation, they kept in close contact to insure I was happy with the job and I am. They were awesome to work with. My sales person, Louiny, and the owner, Pablo, really know their stuff. They were patient, kind, and professional throughout the whole process. It is rare to find a company committed to this level of customer satisfaction. I would do business with them again in a heartbeat.

Krista A.

We found Legacy Granite after going to visit another granite shop in the area that didn't have what we wanted. They were extremely professional, had exactly what we wanted and delivered and installed on budget and on time. Our granite looks great! Glad we stumbled into them.

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6 months ago

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10 days ago

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1 year ago

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2 years ago

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3 years ago

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Andrew L.

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3 years ago

Great selection, fair prices and super service. This is our 2nd time we've used Legacy and there will be a 3rd

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Andrew L.

Thank you for your feedback, Craig. We appreciate it!

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2 years ago

Good service! Very nice people and products! We love our countertops! I would highly recommend them.

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Andrew L.

Thank you for your feedback, Kathy. We appreciate it!

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2 years ago

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Andrew L.

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3 years ago

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Andrew L.

Thank you so much, Wendell. Pleasure serving you!

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3 years ago

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Andrew L.

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4 years ago

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9 years ago

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4 years ago

Excellent work. They communicated well and delivered as promised. Will absolutely use them again.

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4 years ago

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11 years ago

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8 years ago

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9 years ago

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4 years ago

Love the finished product and the customer service. Price is affordable. Definitely will do business them again.

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Andrew L.

We appreciate your review Myra. Thank you!

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9 years ago

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5 years ago

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7 years ago

Had to wait to be seen, very over priced and not great selection. Nice employees however.

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Andrew L.

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7 years ago

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7 years ago

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10 years ago

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10 years ago

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6 years ago

Larissa at Legacy has been great in helping us pick out our granite countertop. Thank you Larissa.

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5 years ago

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7 years ago

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9 years ago

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10 years ago

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5 years ago

loxley Al branch Top notch work,very efficient professional company,reasonable price

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10 years ago

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7 years ago

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12 years ago

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8 years ago

Excellent customer service! Fair pricing! Installers arrived on time and completed work quickly. Counters look fabulous!

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9 years ago

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9 years ago

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Page 1 of 2

Ask the Community - Legacy Countertops

Review Highlights - Legacy Countertops

I just completed a condo remodel and wanted to give my thanks to Alexandra and Vinnie and Lupe for great jobs!

Mentioned in 5 reviews

Read more highlights

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We had Affinity fix a big mistake a contractor made with a master bathroom remodel. They did an…read moreamazing job redoing our vanity top. Would highly recommend them to anyone looking for a company that excels at countertops.

Horrible experience. Owner Bennett seems decent; however, his team does not have good follow…read morethrough. Tiffany on design team never reached out to me as promised. After a week without being contacted by her, I reached out to Bennett AGAIN. He scheduled Scott, who leads the remodel business to come out to give initial consultation of my multi phased full home remodel. Scott was a NO CALL, NO SHOW. He was schedule to arrive at 3pm, at 3:30 I contacted Bennett and he told me Scott had a client emergency to tend to "broken pipe". YEAH RIGHT! Even if this were true, so far, the brief history of NO communication reigns supreme with this company. I understand things happen, but there is no excuse for NO communication. Maybe Affinity Stoneworks is accustomed to customers with unlimited time and money to waste. I am not that customer. I had to take off work to accommodate Scott's schedule just for him not to show up. How am I to trust Affinity Stoneworks will not take thousands of my dollars and disappear, not show up, and string me along. I cannot. I was really looking forward to collaborating with this company, their website photos are beautiful; I was hopping my house would be a gorgeous as the one's in their photo gallery. What a disappointment.

Traditions in Tile and Stone - Alpharetta showroom

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My contact went on a long vacation which I don't have a problem with but her backup would not…read morereturn my call or my contractor's calls. The tile was delivered broken after taking a month to get here so they had to order more. The grout I'm not sure was ever ordered but was not there with the tile and it was ordered at the same time.

***SAVE YOUR MONEY AND GO SOMEWHERE THAT APPRECIATES YOUR BUSINESS***…read more Don't be captivated by the tile selection in this store. Yes, they do have beautiful options, but once they get your money you will be forgotten about and receive ZERO customer service. I was working on a kitchen remodel and the designers helped me to find some accent tile as well as trim pieces to match the statement tile I purchased from Floor & Décor. THAT'S WHEN MY GOOD EXPERIENCE ENDS! My tile did not arrive in the window of time I was given. I wasn't even notified. I called in to check the delivery status and low and behold, my tile had been received, but no one had cared enough to notify me. While picking up my tile I discover the wrong trim pieces were received. (If you're thinking this is no big deal, please read more reviews and you will see that this is a common error TinT has been making for years, yet they have done nothing to prevent it from happening. Also found out the same thing happened to my neighbor.) After days of calling and emailing the Store Manager, I finally received an email back from her stating my tile is estimated to be received in 9 days. You would think that I was in good hands now that I am dealing with the Store Manager, but you would be wrong. 9 days came and went and still no word from TinT. After waiting an additional 5 days I asked for an update and AGAIN my tile was sitting there, but NO ONE cared enough to notify me. I brought my dissatisfaction with their service to my designers attention and her response was "If we had sku numbers and tracking then that would be great, but we don't". Really?!? They caused me to delay my tile installer 3 times due to their continued carelessness and this is their response? To say I am disappointed would be an understatement. This is a high end store where customers are paying premium prices, so to receive this low level of customer service blows my mind. I spent ¼ of the price at Floor & Décor and received 1000% better service. PLEASE take your hard earned money to a store that values their customers!!!

Granite & Marble Solutions

Granite & Marble Solutions

(29 reviews)

We've had quite the renovation experience, but i will save you the details. One of the biggest…read moredecisions we had to make was for countertops. We needed them for the kitchen counter, a huge island, a buffet, a built in dresser, a powder room and the master bathroom. My wife wanted Quartz, so I sold a kidney through uncle Joey to pay for it, and we eventually decided to go with a full height kitchen backsplash as well. I called several places, pricing was similar, but when I spoke to Matt "it was like Sparks, down on E Street!" Matt was so friendly and inviting and wasn't pushy. He just said our remnant yard is open, come by anytime you want and take a look. So we did. I can't remember if I called him, before or after we went by. We went through the show room and looked at several different Quartz samples, prices varied so much. We finally chose a very reasonably priced quartz product that looked very nice for the entire kitchen area, and the buffet in the dining room. For the other pieces, that were going throughout the house, we chose those out of the remnant yard. The remnant yard holds lots of different types of stone, and they are discounted, so you can find some great deals. I also ended up having the entire master bathroom shower bench, niche surrounds and threshold cut out of Quartz. Sorry for all the detail. Matt is a great person. I found him very sincere, helpful and honest. He was with me through the entire process. We had a few issues along the way, and trust me, if you haven't renovated expect issues. They're going to happen, it's how you and the people you deal with take care of them. That's when I met Don, the owner of G&M. What can I say, I wanted to hate the guy, but he was so nice! There was a small accident, which I understand can happen when dealing with these very large and heavy pieces of stone, and Don without hesitation took care of the problem. I have to mention Glauco, the installer. This guy was great, his whole crew was great. Good luck! Once the house is cleaned up, I will try and update with some pictures.

We spent A LOT of money with this company for a lot of countertops on our new build. Lots of…read moreproblems with the install that were originally jointly caused by Granite & Marble Solutions and our builder, and the owner did the right thing at that time. Subsequently with seeing even more install issues that are solely on Granite & Marble Solutions, they are completely unresponsive and keep kicking the can down the road. Very bad customer service. Pretty clear that they just hope I will go away. It's been very disappointing to have spent the money we did and have all the install issues which permanently impact the quality and look of the stone. I've waited a long time to post a review hoping they would come to the table.

Legacy Countertops - kitchenandbath - Updated May 2026

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