we wanted to remodel from a traditional to a fun master bath. They have excellent design ideas that…read moremade our master bath look spacious and opened up the space. Their design team had excellent eye to details and patiently took our inputs to incorporate. The execution teams were punctual, good quality of work and reached out to us for consultation through the process so that we were on the same page. They also shared good resources to select all the material. We were very happy with the final output.

Excellent custom kitchen remodel. Very patient and thorough gathering our requirements and…read moreproviding line item breakdowns so we can pick and choose components. Work included countertops, sink/faucet, painting, new LED lighting and new flooring. Good price especially during COVID. Excellent results - love our "new" kitchen!

This is the second time I've used them (or their sister company FD Remodeling)... they did such a…read moregreat job with two of our bathrooms that I got them to redo my kitchen. It's now more modern and has some more practical touches. We're really happy with the process and the result! Very friendly and are fantastic to work with. A+ from us!

I used Zeus for a laundry room / Kitchen overhaul and was very pleased with the result. I was…read moreextremely impressed by how attentive to detail the crew was and how quickly the jobs were done. I was particularly impressed by the tile work and paint job in the laundry room. I am very critical of paint jobs, and I was pleased that I didn't have to redo anything due to sloppiness. The kitchen cabinets were stock cabinets and were pretty much installed in a few days. Zeus was also accommodating to some last minute additions. All in all, I am very pleased and if we have anything else to do in the house, I'm calling them. I wish I had pictures, but we need to do some tidying up still before that happens.

Nothing really special. No detail or custom work. 8 weeks out! They are so busy they are turning…read moredown jobs. Our kitchen is half way done. I called to get designer out. They said sorry we are not taking anymore jobs. We are too popular right now. You will have to find another company to finish the job.

If you want a bad experience you have come to the right place…read more.. 1. Poor quality cabinetry that does not hold up well... 2. Bad Engineering Countertop Cracked from lack of support... 3. Bad installation lack of attention to details add up... 4. Awful owner leads to awful customer service.. 5. Poor Aesthetics and design.... 6. High priced with zero value... If this sounds good to you go right ahead and hire them... They could care less about their customers, your home or the product they put out....

We had Affinity fix a big mistake a contractor made with a master bathroom remodel. They did an…read moreamazing job redoing our vanity top. Would highly recommend them to anyone looking for a company that excels at countertops.

Horrible experience. Owner Bennett seems decent; however, his team does not have good follow…read morethrough. Tiffany on design team never reached out to me as promised. After a week without being contacted by her, I reached out to Bennett AGAIN. He scheduled Scott, who leads the remodel business to come out to give initial consultation of my multi phased full home remodel. Scott was a NO CALL, NO SHOW. He was schedule to arrive at 3pm, at 3:30 I contacted Bennett and he told me Scott had a client emergency to tend to "broken pipe". YEAH RIGHT! Even if this were true, so far, the brief history of NO communication reigns supreme with this company. I understand things happen, but there is no excuse for NO communication. Maybe Affinity Stoneworks is accustomed to customers with unlimited time and money to waste. I am not that customer. I had to take off work to accommodate Scott's schedule just for him not to show up. How am I to trust Affinity Stoneworks will not take thousands of my dollars and disappear, not show up, and string me along. I cannot. I was really looking forward to collaborating with this company, their website photos are beautiful; I was hopping my house would be a gorgeous as the one's in their photo gallery. What a disappointment.

My contact went on a long vacation which I don't have a problem with but her backup would not…read morereturn my call or my contractor's calls. The tile was delivered broken after taking a month to get here so they had to order more. The grout I'm not sure was ever ordered but was not there with the tile and it was ordered at the same time.

***SAVE YOUR MONEY AND GO SOMEWHERE THAT APPRECIATES YOUR BUSINESS***…read more Don't be captivated by the tile selection in this store. Yes, they do have beautiful options, but once they get your money you will be forgotten about and receive ZERO customer service. I was working on a kitchen remodel and the designers helped me to find some accent tile as well as trim pieces to match the statement tile I purchased from Floor & Décor. THAT'S WHEN MY GOOD EXPERIENCE ENDS! My tile did not arrive in the window of time I was given. I wasn't even notified. I called in to check the delivery status and low and behold, my tile had been received, but no one had cared enough to notify me. While picking up my tile I discover the wrong trim pieces were received. (If you're thinking this is no big deal, please read more reviews and you will see that this is a common error TinT has been making for years, yet they have done nothing to prevent it from happening. Also found out the same thing happened to my neighbor.) After days of calling and emailing the Store Manager, I finally received an email back from her stating my tile is estimated to be received in 9 days. You would think that I was in good hands now that I am dealing with the Store Manager, but you would be wrong. 9 days came and went and still no word from TinT. After waiting an additional 5 days I asked for an update and AGAIN my tile was sitting there, but NO ONE cared enough to notify me. I brought my dissatisfaction with their service to my designers attention and her response was "If we had sku numbers and tracking then that would be great, but we don't". Really?!? They caused me to delay my tile installer 3 times due to their continued carelessness and this is their response? To say I am disappointed would be an understatement. This is a high end store where customers are paying premium prices, so to receive this low level of customer service blows my mind. I spent ¼ of the price at Floor & Décor and received 1000% better service. PLEASE take your hard earned money to a store that values their customers!!!

We spent A LOT of money with this company for a lot of countertops on our new build. Lots of…read moreproblems with the install that were originally jointly caused by Granite & Marble Solutions and our builder, and the owner did the right thing at that time. Subsequently with seeing even more install issues that are solely on Granite & Marble Solutions, they are completely unresponsive and keep kicking the can down the road. Very bad customer service. Pretty clear that they just hope I will go away. It's been very disappointing to have spent the money we did and have all the install issues which permanently impact the quality and look of the stone. I've waited a long time to post a review hoping they would come to the table.

The installation crew was fantastic. Very respectful of our home. Cheery. Great at communication…read more I would have given them five stars if only the communication with the salesperson was more engaged. I am very happy with my remnant selection for our bathrooms and plan to return to have our kitchen done.