After receiving other quotes for flooring & kitchen backsplash, we decided to go with Acworth Floor…read moreCenter and we are so happy with our decision. Marc and his staff are great! We would recommend them to anyone!

I would give this company more than 5 stars if I could. This company really cares about their…read moreclients. The installers (Josh and Kevin) went above and beyond! I would definitely recommend them. The quality of work is amazing! The best customer service experience I have ever had!

After a nasty water damage mishap from a floating sink overflow at my mother-in-law's place, we…read moreneeded new hardwood floors throughout. Etowah Carpet One Floor & Home turned what could have been a nightmare into a smooth, stress-free project--I'm so glad we chose them! Andrew in sales and insurance claims was a total standout. He really listened to what we wanted, walked us through every hardwood option with samples and honest advice, and helped us pick something beautiful that fit the home perfectly without breaking the bank. His patience and expertise made the decision process easy and even enjoyable. John, the project manager, kept things organized and on schedule like a pro. Clear updates, no hidden surprises, and everything coordinated seamlessly from start to finish--his communication was top-tier and gave us total peace of mind. The installation crew, led by Ricardo, delivered incredible workmanship. Precise, clean cuts, flawless installation, beautiful transitions, and they cleaned up meticulously every single day. Ricardo and his team were respectful, efficient, and clearly took pride in doing it right. The new floors look amazing, my mother-in-law loves them, and the whole experience exceeded expectations. If you need flooring work (especially after damage), these folks are the real deal--highly recommend Etowah Carpet One!

Excellent. We had our entire house re-floored - tile - LVP - carpet. Continuous LVP in the…read moredining/kitchen/breakfast areas, beautiful tile in the two bathrooms, and luxurious carpet in the rest. The showroom has an overwhelming array of options, but Mark guided us to exactly what we needed. His advice on his home visit on color was invaluable. Three bedrooms, hall, steps, entire house, done in TWO DAYS. The LVP/carpet and tile crews are amazing. They were very respectful of our furniture and took great care moving it around, and restoring it. They worked with, smooth, harmonious precision. Their attention to detail resulted in a perfect installation. No surprises. These crews have been there a long time and they know what they are doing. This is the right way to run a business. The price was VERY competitive. Committing to a company for this big job was intimidating, but the professionalism from the initial showroom visit carried through the whole process. We highly recommend them for any flooring needs.

We just had John Andrew Flooring complete a carpet conversion to hickory and then refinish our…read moreentire first floor of our house. Their team arrived on schedule every day, worked throughout the day and finished the project as planned. We could not be happier with the finished floors and the new installation in our master bedroom. I would highly recommend John Andrew for your floor refinishing based on our experience.

If you only care how the hardwood you picked out looks and not crackly sounding floors or the…read moredevastation to your walls, trim boards and wall paint then this is the company for you. They have a great selection of products but the snap-crackle-pop sound every time we walk on the hardwood still a year later negates the aesthetics. We spent hours spackling holes in the walls, repainting multiple rooms and replacing or painting trim boards. They did not discount our final payment calling the damage part of the process.

My floor was installed when my house was built 3 years ago, in year three I noticed that the planks…read morestated to separate in three different sections and when I contacted Fleming a service rep came out, at the end of the visit his conclusion was since I had settling cracks on my patio that my foundation was crack all over where it was separating. I found that a little hard to believe since it wasn't consistent, and they would admit that maybe it was installation and wouldn't replace but only offer caulk as a courtesy.

Inconsistent customer service. Picked something that was sitting in the showroom and yet was told…read moreit is custom and cannot be returned. I did not asked for that to made specifically for me. IT WAS SITTING on the floor. This is quite dishonest practice. I may make a BBB complaint. Horrible Horrible. Will not use or recommend ever again.

Went with this company because of their responsiveness and speed. They were done within a week from…read morethe time of initial consult and it looks great! One thing I learned is that this is a sales company for carpet, and they sub it out to Premier installers...not sure if they do the same for hardwood

Emperial Hardwood Floors,Inc. provided a competitive quote…read morein a timely fashion with a thorough explanation of everything necessary to understand the job from beginning to end. Bobby and his team were prompt, professional, and our home was super clean upon returning. We love that we have brand new floors again.

Fischer Homes chose Cartersville Flooring to install all of the flooring in our new-build…read moreneighborhood in Dallas, GA. It was a great choice. Overall they did an expert job on our home, but there were some minor fixes needed. The teams they sent out, Juan & a helper (didn't get his name) for carpet, and Douglas & Milton for the luxury vinyl, were the best. Great work by all, and nice people too. We highly recommend Cartersville Flooring and would hire them for any future flooring needs.

Recommended by a friend so I asked for a quote on 4 bedrooms of carpet where Costco quoted $8,000…read more For the same carpet, they quoted $6,000 including install. They kept me informed and did what they told me they would and installed carpet on the date they committed to. Lori was a pleasure to deal with, carpet looks great and if I need flooring in the future, they will be my first call.

Awesome work. Very responsive. He was very informative about the best options for my floors. Ben…read morewas a pleasure to work with. I highly recommend them! Thanks!

The guys were on time, courteous, absolutely did a fantastic job on my kitchen floor. They're…read morecoming back next week to do my bedroom

Customer service is quick Paid for just enough and as needed…read moreGuy was quick with loading the truck Variety of things to get

First delivery was great that was several years ago when Daniel was the driver, he was very careful…read moreand actually loaded it perfectly on the spot. I asked him to load it. Second order was delivered by another person not Daniel and supposedly only loaded 3 yd.³ rather than 4 yd.³ The mulch with the orange yardstick represents the 3 yd.³ which I felt was smaller than 3 yd.³ judge for yourself