I was dreading the process of picking out appliances for my remodel, but it couldn't have been…read moreeasier than my experience with KT Appliance. Thank you!!!

dont bother with these people. they are terrible. cant even answer the phone professionally or…read morenice. so rude and nasty. appalling behavior for a company. who is going to buy from people like this when they act like this in the beginning. im sure the appliance purchase will be even worse. no customer service. the nerve to yell at a customer. disgusting people. not recommending.

We asked George for a 2nd opinion because a prior technician told us my Mother-in-law's 2 year old…read morewasher needed the transmission replaced. Not only was he prompt, on-time, and completely professional l, he saved my mother-in-law $$$ by doing a simple fix to get the washer working! He could have made a lot more money by replacing the transmission, but his experience and honesty saved my mother a lot of mone

Mr. V's is who we call when we need a repair. We use them to help fix all out appliances. They are…read moreknowledgeable and do a good job!

I just had my G4 Kirby tuned-up by the owner, Jacques, at Virtuous Wares. Not only was he…read moreprofessional, but was also very pleasant to work with. He mentioned that he had been working with Kirby for 35+ years, so he is very knowledgeable about all Kirby products. He spent time taking my Kirby apart while I was there to show me what needed replacing and what didn't. I truly felt that he had my best interest in mind and wasn't trying to sell me something I didn't need. He turned around the job quickly and had it ready by the next day. I am very happy with the service I received and highly recommend using Virtuous Wares for you Kirby needs.

Good part was, Jacques was pretty nice and seemed positive on what he does and how he gives his…read moreservice, Bad news is, my tire that he gave to my scooter unfortunately blew out on the 2nd day from my current visit.

This place has a really cool layout. You can pretty much…read moretell where everything is in the store with their huge signs hanging throughout the store. The selection was pretty big from what we saw. With a nice range of variety. There were staff members about the store who asked if we needed any assistance. The prices seemed reasonable. I would definitely come here to check out the selection if I needed something for the house.

I want to take a moment to recognize two extraordinary individuals at BrandsMart, Rosie and…read moreValencia, who turned what I would describe as one of the most frustrating and detrimental shopping experiences of my life into something truly remarkable. I purchased furniture from BrandsMart on September 5th, and after weeks of delays and not receiving my furniture, my frustration had reached its breaking point. I walked into the store extremely upset, disappointed, and honestly ready to give up on the entire situation. That's when I met Rosie. Rosie took the time to listen to my concerns, understand my frustration, and reassure me that I shouldn't give up. She didn't just tell me what I wanted to hear. She genuinely went above and beyond, doing everything within her power to help me find a solution. Then came Valencia, who stepped in and took on the challenge alongside Rosie. What I witnessed between these two ladies was nothing short of phenomenal. Their teamwork, patience, professionalism, and determination were absolutely exceptional. Together, they were able to help me get my sofa, cancel the other furniture order as I had requested, and navigate what seemed like an impossible situation. They understood the cancellation and repurchasing process and found a way to turn what could have been a completely lost sale into a successful purchase and, more importantly, restore my confidence as a customer. What impressed me the most wasn't just that they resolved my problem. It was how they treated me while doing it. Even when I was visibly upset and frustrated, neither of them became defensive or dismissive. Instead, they remained calm, respectful, compassionate, and focused on finding a solution. That, to me, is customer service at its absolute highest level! To the management team, corporate leadership, and whoever is responsible for recognizing outstanding employees at BrandsMart: PLEASE RECOGNIZE THESE TWO LADIES! Rosie and Valencia demonstrated exactly what makes a business successful. It's not just about selling products or making money. It's about the people who represent your company, the relationships they build, and their willingness to go the extra mile when customers need them the most. Teamwork makes a tremendous difference, and these two ladies proved it! Rosie and Valencia, thank you both from the bottom of my heart. You took a situation that had caused me tremendous stress and turned it into a positive experience. You reminded me that there are still people who genuinely care about their customers and take pride in what they do. I sincerely hope that one day, BrandsMart recognizes and rewards both of you for the outstanding work you do. Employees like you are not just valuable to a company; you are the reason customers choose to return. Five stars for Rosie and Valencia! You both deserve recognition, appreciation, and so much more. Thank you for making a difference! -- Andre Pitter

We had an issue with our washing machine not knowing when to stop filling. Thankfully Paul came to…read morethe rescue! Paul was able to come out the day after I contacted him and was able to determine the problem. He charged a fair price. He needed to order another part for us, so we had set an appointment for him to come back the following week (when we could be available), kept his appointment and was able to fix the problem quickly and efficiently. We will call him again should we have another issue with any of our appliances.

I needed my dryer fixed after an ill-fated attempt to dry my shoes. I spoke with Paul on Friday--he…read moregave me a clear quote and scheduled the service for Monday. Roy, the technician, arrived right on time and got straight to work. His positive attitude and attention to detail really stood out, and he even went the extra mile to make sure everything was done perfectly. Plus, he was great to chat with. The final charge matched the quote exactly, and the whole experience was smooth and professional. Highly recommend!

Justin was amazing. We had issues with our fridge the temperature would not stay cool. He came and…read morediagnosed it and changed the parts so now the fridge works fine. All repairs were done in 1 day. Can't ask for more.

I left a 5 star review for Justin 4 years ago and I'm doing the same today. I had an issue with my…read morerefrigerator's water filter. In two seconds flat he fixed it like the pro he is. Don't hesitate to call Justin if you have a need!!

Wonderful company and communication! The service reps are very efficient and take the time to…read moreexplain what's being done and what needs to be done and then the follow up is great.

I was offered a couple of dates and times to choose from for an appointment. I received a call…read morelater to ask if I could change the time, which was no problem; then another call to see if I was available for an even earlier time, which was great. Tony arrived promptly at the time he gave me. He quoted me a price for the labor and frankly, it was less than I expected. He worked quickly and advised me of a problem I hadn't mentioned as it was separate issue from the repair, and I appreciated that. I will adjust my use accordingly. He was very pleasant to interact with, and I'm very, very pleased with the results. Great experience! Highly recommend!

We bought a washer and dryer with the one year warranty. These are open box appliances with some…read morecosmetic damages. The sales guy assures us that these machines have never been used. That is not the truth! Serviceman told us parts were replaced so it looks like it has been used! Well, the washer started to leak the 2nd week we started using it. The leak was so bad it went down through the ceiling above the garage, causing expensive repairs. I started using only Speed Wash mode and that seemed to do the trick but this mode does not give you clean laundry! The service man came (we had to pay $125 for the assessment and the warranty company has to approve it before the repairs can be done) PLUS, we have to pay $100 for them to open a claim. It turned out the leak is caused by disconnected parts! Apparently, someone tried to repair this machine and didn't connect the parts! He told me this machine was used! We now have to pay: 1. Repairs for the ceiling - pricey 2. $100 to open the claim 3. $125 for the assessment report to submit to warranty company (which is a JOKE) for approval BEFORE my machine gets repaired. As of now, I cannot use my machine while waiting for the insurance company to approve. Do yourself a favor, get a new machine with a real warranty coverage, not the 3rd party trap.

From the owner: Everything is up to 50% off. Scratch and dent appliances, one-year warranty. Delivery and…read moreinstallation are available.

I have done business with Howard Bro. For over 45yrs starting back when it was one tiny store on…read moreBuford highway ( now they're gardening equipment center) and they are still the best. God Bless.

Called Customer Service to inform them about a friend who needed to grab some screws a few minutes…read morebefore closing. The receiver was very rude and harshly snapped "No!" at the request. My Friend still made the drive and was refused service despite having 2 minutes before closing. If you're looking for quality customer service, this isn't the place.