I was dreading the process of picking out appliances for my remodel, but it couldn't have been…read moreeasier than my experience with KT Appliance. Thank you!!!

Employees do not speak English here. You will not be able to communicate an issue with them.read more

I'm not sure whats happened to this company. Either they have Tripled their prices or theyre…read morediscriminating against me. We bought from them a few years ago and for the Price it was good buy. Now we cant get a good answer on what their prices are! The sign says starting at $99 but I was told the lowest was $200 plus, and these were not great looking machines, And there were no price tags on anything which is not good towards transparency.

So fast and I have to say, reasonable rates. Two visits is all it took to diagnose and then repair…read moremy oven issues within 28 hours from filling out the request online to having a fully functioning oven. Incredible. Clean, competent and knowledgeable. That's all I need. George was great!

Prompt service and good communication. The refrigerator was running - so he cleaned the drain,…read moreremoved ice and unclogged the coils. Which took about 1 hour to complete. This was a tenant occupied home- he wanted to charge me $588!! I told him no. We renegotiated to $355 which I felt was to much. I would say the job was done but I would price shop this.

We love the prices here. Good selection of tile, flooring, vanities and so much more. Staff is…read more very helpful.

Great place to get deal on Flooring. This is our second purchase from them and had great service…read moreboth times.

SR sold us a column freezer and refrigerator pair in 2021. We had to wait over four months for…read moredelivery, which was typical during the pandemic, and the refrigerator that we received had recently been manufactured and has functioned well. But we later learned that the "new" freezer we received had been manufactured three years earlier, and has been faulty since it was installed. The manufacturer has provided service under its warranty, so we are hoping that the current repair service will resolve the problems. In addition to selling us an old model freezer as new, SR ordered the wrong components to complete the installation of our units and delivered a broken component, all of which added months to the completion of our purchase experience. During that time, the company was unresponsive to our calls for help. SR has earned its poor reputation with customers, the Better Business Bureau, and even area appliance technicians. Today's technician guessed that SR was our supplier based on my brief description of our purchase experience. Avoid SR, and avoid unnecessary headaches.

I went into SR Appliance and admired all of the beautiful appliances displayed in their showroom…read morebefore I asked for help in locating some kind of conveyance to move my own refrigerator out from the wall. The two men who helped me couldn't have been more sincere in helping with my request, or more generous with their time in searching for a solution. Not only did they steer me in the right direction, they did so with great humor. I walked out of there with a good recommendation for where to find what I was looking for, and feeling lighter from the laughter of my encounter. I can only imagine how enjoyable purchasing an appliance from them would be. Maybe one day I'll find out!

The item that I purchased didn't meet my standard. However, when I returned it...It took a very…read morelong time. Kimberly got on it and handled the situation very well. I really appreciate her. Two other people asked if I was okay and was willing to assist. Value is good.

This place has a really cool layout. You can pretty much…read moretell where everything is in the store with their huge signs hanging throughout the store. The selection was pretty big from what we saw. With a nice range of variety. There were staff members about the store who asked if we needed any assistance. The prices seemed reasonable. I would definitely come here to check out the selection if I needed something for the house.