Great experience over here at BrandsMart USA. We were initially just browsing with no intention of…read morebuying that day. Jeff helped us out today finding a washing machine set. He was very courteous, knowledgeable and patient. He listened to our needs and concerns while finding us the perfect washer and dryer set for our family. Also the installation and deliveries have all gone smoothly. By far the best service we have ever had anywhere. They have great offers especially around Presidents day. The store is maintained very clean and neat. Plenty of free parking in and around the store. Overall, BrandsMart USa is a reliable place for quality appliances and good value. We will definitely be back again soon. BrandsMart USA is a retailer with an extensive selection of home appliances, electronics, including TVs and computers. Located at 5000 Motors Industrial Way, Atlanta, GA 30360, BrandsMart USA North Atlanta is a beacon of unbeatable deals and top-quality merchandise. Whether upgrading your home theater, revamping your kitchen, or exploring the latest gadgets, BrandsMart USA North Atlanta is your go-to store. Expert Guidance Awaits: Our team of experienced, and professinally trained merchandise specialists are here to assist you. Have questions about appliances or other merchandise? Come on in! We are thrilled to help you find what you need. Lowest Prices, Highest Confidence: Choose with peace of mind: You are getting your favorite brands at the lowest prices. That's the BrandsMart USA Way- quality, affordability and smiles.

We had a great experience at BrandsMart USA, thanks to Tashrifa! She was incredibly helpful…read morethroughout our mattress shopping process and took the time to really understand what we were looking for. Her suggestions were thoughtful, knowledgeable, and not pushy at all, which made the decision easy and stress-free. We were initially just browsing with no intention of buying that day. Because of her guidance, we ended up purchasing a mattress we feel confident and excited about. Highly recommend asking for Tashrifa if you're shopping here, she made the experience excellent!

Tool rental was very kind and, informative with their tools and, policies. Unlike U-Haul yall kept…read moreour reservation and, we're kind with our Situation. Will be shopping with yall more often!!

Just came to this Home Depot to get the last of the supplies that I needed Ms Kate at the pro desk…read morehelp me she was very nice.

BestBuy delivery, installation, and customer service are awful. The saga continues!…read more I first purchased kitchen appliances (refrigerator, stove, microwave, and dishwasher) in January 2023 for delivery and installation in February. The delivery guys showed up with all items on a Friday but complained about not having enough help to deliver and install the items in my kitchen. They left all items in my garage and said they will be back that Sunday to do the installation. They were a no-show. The items never got installed and I asked BestBuy to remove the appliances from my garage. I re-purchased these items from the store Memorial Day weekend (May 2023). BestBuy and I worked out the earliest delivery and installation date of all appliances. That date was July 13, 2023. I had a time window of 7 am to 12 pm. I called the delivery/installation service around 10 am after not hearing from them that day. I was told that there will be only partial delivery and installation will be done on another day. I refused the delivery as this was not what we agreed on. I went back to the store where I purchased the items and rescheduled delivery and installation for July 20, 2023, of all items as the 800-customer service representative was not helpful. On Tuesday, July 18th I got a call from customer service that only the refrigerator will be delivered on July 20th, and they need to reschedule the other items (stove, microwave, and dishwasher) as these items are unavailable. John, the supervisor reassured me that he took care of rescheduling these items and they will be delivered on 7/27. Today is 7/20, and BestBuy has not delivered the refrigerator as promised. I have never ever experienced such incompetency before and hopefully never will. I am frustrated with all this back and forth with BestBuy. Their services are horrible! And for the life of me, I don't understand why they cannot get this right. They lack professionalism. They deserve a ZERO star but that was not an option. A concerned customer

I think Best Buy is fine to get something related to electronics quick. Sometimes, I'm too…read moreimpatient for Amazon to ship something to me, so I just walk in myself and grab it. They have a decent selection of everything. Also, when you need to play with certain electronics before you buy at Amazon, you can play around with them here too. They might not have certain items to play with. But like I said, they have a decent selection of everything. Their salespeople are quite salesman-y and play to people's ignorance. I remember buying a printer here. So I got the salesman to do his job and asked him to point out some printers for me. When I decided on a printer, he tried to upsell me on some gold-plated printer cables or something instead of the normal ones. He said they were faster and worked better. I'm like whatever and took the cheap cables. Well, I guess that's their job. So I can't fault them for that. At least he gave up and didn't try to be more pushy.

I purchased a dishwasher a couple of months ago. It's the BEST dishwasher I've ever had. John Payne…read moreshowed me the dishwashers available and explained the pros and cons of each. I had decided to go with a nice dishwasher after having so many issues with the last two I bought. John said he has the Bosch. I decided to go that route too. I have no complaints. That dishwasher cleaned a pit that had been used to cook oatmeal and sat for four days. Amazing. The service technician from Howard Payne who did the installation was very knowledgeable and has been with the company a long time. Great company!

Butch has been very helpful so far and the initial installation of the first appliance went very…read moresmoothly. Highly recommend!

Our Kitchen Aid fridge quit cooling Saturday. Had a tech from Castleberry's come by today…read more Checked unit and reset the computer and unit is now cooling. He told me to let it cool for 24 hours before using and keep an eye on it for a week or so. These new units are apparently very sensitive to changes in electrical current, such as caused by lightning. Also they don't last like the ones we bought in the 70s or 80s! I've always had great service from Castleberry's and would hope anyone who hasn't would give them the opportunity to make it right.

We have used Castleberry's over the years, and it pains me to have to write this horrid, but true,…read morereview. I have overlooked their high prices in the past, telling myself 'but I'm supporting small business'. Not this small business. Not any longer. Today was the last straw. Our dishwasher had stopped washing dishes; it ran, but things were not coming out clean. The 'technician' who arrived was not courteous, polite or kind. I won't give his full name but it begins with an E. Still, I figured people have bad days, things happen in their life, OK. He wasn't Sonny Sunshine today, so what? After some time he said it was the motor that wasn't functioning well, so the water wasn't getting full force. "A new motor assembly is $170". As I tried to run through the numbers of whether it made sense to fix this one or buy new, he says "Oh NO, it's $350 FIXED, $170 is just for the part!". His tone was very rude, and I almost declined to have it fixed, but knew I'd pay a scathing service charge. So I decided to fix the dishwasher. He left. I should have heeded my gut warning to never have him or Castleberry's back in my home again. Ah, hindsight is 20/20... In fairness, I will say that the part did arrive quickly, and he returned in 2 days to install it. Which is where things went downhill... As he's getting things set up, he says he needs to turn off the breaker to the dishwasher to fix it. I inform him that the electrician who installed our new breaker panel hadn't labeled it yet. He *lost* it. "Are you kidding me?? Of course they didn't....now I have to go through them all and it will take longer.." He then LITERALLY fell back and laid down on the floor on his back with his arms at his side, complaining all the while. He then hauls himself up angrily and at this point I take a step back as I am physically afraid. My son stood nearby, watching, scared. I screamed at the kids to get out of the room - I almost sent them outside as I did become physically afraid for us. He was acting like a large, violent child. I offered to have him return another day after I could get the panel labeled. He did not hear, or understand, as he just yelled "If I pull this thing out and it's connected to power, I will get electrocuted, the power needs to be shut off!!" No sh#@, Sherlock, I am aware of that. And you clearly did not listen to me. Afraid though I was, he was escalating and I did not feel like being treated like this anymore. As he continued ranting, I informed him (in a loud voice) that I was sorry this situation was so upsetting to him, but it is not my problem, nor should he be yelling at me. I may have screamed back at him, as if he WAS a child, to do his job. (A wave of confidence and bravery had overtaken me and I was going with it). Something got through to him, because he got it together and calmed down after that. He was not nice, or courteous - he never was - but he was no longer yelling at me. The job was finished rather quickly, and we can only hope it works. And if it doesn't, honestly I wouldn't call these people back anyway. I want to call them or go into the store to report this travesty, but with the holiday weeks coming up that may prove difficult. If I get anymore response, I will update.

We love the prices here. Good selection of tile, flooring, vanities and so much more. Staff is…read more very helpful.

Great place to get deal on Flooring. This is our second purchase from them and had great service…read moreboth times.

I was able to get the side by side refrigerator I wanted though the inventory was small (only 2)…read more The price along with delivery, installation, and haul away was a HUGE savings! I was unable to remove the door ice maker to throw away the first few icecubes so I called the store and the phone was promptly answered, I was given easy instructions that worked! VERY happy with my purchase and will be coming back for more appliances soon!

We had a Mixed Experience: Exceptional Plants and Installation, but Design Disappointment and…read moreDelivery Issues. Look at the design and then look at the end results. Wendy Barnes, the designer, basically just put the plants in a semicircle with no regard to the actual size of the plants. On the positive side, he was impressed with the exceptional condition of the plants purchased, which outshone those from other nurseries in the Atlanta area. These plants were not only healthy and vibrant but also free from any rootbinding issues, even in the fall. The installation process, handled by a third-party vendor, was praiseworthy. The team efficiently completed the job in a single day, however, after looking at the plan they should have contacted either the customer or the designer to say are you sure about this. On the flip side, the disappointment stemmed from the design service provided by Wendy Barnes. The rendering she sent depicted how the plants would look five years down the road, but unfortunately, the actual design fell short of expectations, proving unsatisfactory and unappealing. This has necessitated additional spending to somewhat improve the landscape. I appreciate the owner's efforts to resolve this by offering to sell us more plants and personally delivering them the Friday after Thanksgiving. As we were aiming to get the house on the market by December 1, and though we typically handle this ourselves, time constraints led us to seek assistance from ServeScape. Despite this setback, my partner remains open to using ServeScape and possibly the landscape installer again. However, I strongly urge a more accurate representation of plants in future designs. Another notable concern was the placement of the delivered plants, with over 30+ placed directly on the pathway to the house, causing an obstruction.

I had an awful experience despite making every reasonable effort to resolve the issue. I placed two…read moreseparate plant orders using the same information both times, yet I still received the wrong plants. To make matters worse, the customer service I received while trying to fix the problem was extremely poor.