Noble Appliance Repair was the first to respond to my Yelp quote request--and they stood out by…read moreasking detailed questions like the fridge model upfront. They were flexible with scheduling and right on time. Alex, the tech, was great--he diagnosed a faulty control panel. He defrosted the system, cleared out a clogged drain, explained everything clearly, and returned the next business day with the right part. Pricing was transparent, and our fridge is now running perfectly. Super professional and efficient--highly recommend!

We had a dishwasher that was leaking all over the floor. The technician came out when scheduled. He…read morewas very courteous and professional. It was an easy fix and it didn't take him long to get everything together. I would definitely use them again. BTW I found then on Yelp.

This place has a really cool layout. You can pretty much…read moretell where everything is in the store with their huge signs hanging throughout the store. The selection was pretty big from what we saw. With a nice range of variety. There were staff members about the store who asked if we needed any assistance. The prices seemed reasonable. I would definitely come here to check out the selection if I needed something for the house.

I've worked with trevor for years now…read more He's helped me countless times to meet my appliance needs

We had an issue with our washing machine not knowing when to stop filling. Thankfully Paul came to…read morethe rescue! Paul was able to come out the day after I contacted him and was able to determine the problem. He charged a fair price. He needed to order another part for us, so we had set an appointment for him to come back the following week (when we could be available), kept his appointment and was able to fix the problem quickly and efficiently. We will call him again should we have another issue with any of our appliances.

I needed my dryer fixed after an ill-fated attempt to dry my shoes. I spoke with Paul on Friday--he…read moregave me a clear quote and scheduled the service for Monday. Roy, the technician, arrived right on time and got straight to work. His positive attitude and attention to detail really stood out, and he even went the extra mile to make sure everything was done perfectly. Plus, he was great to chat with. The final charge matched the quote exactly, and the whole experience was smooth and professional. Highly recommend!

Our Kitchen Aid fridge quit cooling Saturday. Had a tech from Castleberry's come by today…read more Checked unit and reset the computer and unit is now cooling. He told me to let it cool for 24 hours before using and keep an eye on it for a week or so. These new units are apparently very sensitive to changes in electrical current, such as caused by lightning. Also they don't last like the ones we bought in the 70s or 80s! I've always had great service from Castleberry's and would hope anyone who hasn't would give them the opportunity to make it right.

We have used Castleberry's over the years, and it pains me to have to write this horrid, but true,…read morereview. I have overlooked their high prices in the past, telling myself 'but I'm supporting small business'. Not this small business. Not any longer. Today was the last straw. Our dishwasher had stopped washing dishes; it ran, but things were not coming out clean. The 'technician' who arrived was not courteous, polite or kind. I won't give his full name but it begins with an E. Still, I figured people have bad days, things happen in their life, OK. He wasn't Sonny Sunshine today, so what? After some time he said it was the motor that wasn't functioning well, so the water wasn't getting full force. "A new motor assembly is $170". As I tried to run through the numbers of whether it made sense to fix this one or buy new, he says "Oh NO, it's $350 FIXED, $170 is just for the part!". His tone was very rude, and I almost declined to have it fixed, but knew I'd pay a scathing service charge. So I decided to fix the dishwasher. He left. I should have heeded my gut warning to never have him or Castleberry's back in my home again. Ah, hindsight is 20/20... In fairness, I will say that the part did arrive quickly, and he returned in 2 days to install it. Which is where things went downhill... As he's getting things set up, he says he needs to turn off the breaker to the dishwasher to fix it. I inform him that the electrician who installed our new breaker panel hadn't labeled it yet. He *lost* it. "Are you kidding me?? Of course they didn't....now I have to go through them all and it will take longer.." He then LITERALLY fell back and laid down on the floor on his back with his arms at his side, complaining all the while. He then hauls himself up angrily and at this point I take a step back as I am physically afraid. My son stood nearby, watching, scared. I screamed at the kids to get out of the room - I almost sent them outside as I did become physically afraid for us. He was acting like a large, violent child. I offered to have him return another day after I could get the panel labeled. He did not hear, or understand, as he just yelled "If I pull this thing out and it's connected to power, I will get electrocuted, the power needs to be shut off!!" No sh#@, Sherlock, I am aware of that. And you clearly did not listen to me. Afraid though I was, he was escalating and I did not feel like being treated like this anymore. As he continued ranting, I informed him (in a loud voice) that I was sorry this situation was so upsetting to him, but it is not my problem, nor should he be yelling at me. I may have screamed back at him, as if he WAS a child, to do his job. (A wave of confidence and bravery had overtaken me and I was going with it). Something got through to him, because he got it together and calmed down after that. He was not nice, or courteous - he never was - but he was no longer yelling at me. The job was finished rather quickly, and we can only hope it works. And if it doesn't, honestly I wouldn't call these people back anyway. I want to call them or go into the store to report this travesty, but with the holiday weeks coming up that may prove difficult. If I get anymore response, I will update.

Tl;dr Stuart provided fantastic service and expensed knowledge. No pressure. Gave us time to think…read moreabout it and talk about it. Quick. Just waiting on the cooktop/downdraft to deliver now!! I'll post an update when we get the cooktop/downdraft and once everything is done. So far the initial experience has been v fluid. PS feel free to msg me if you have any qs about the process or appliances recs that I was rec-ed. Anything. Idk what's w some of these other reviews but I've had a great experience. Also no I'm also not related to this company at all. Literally no one I know knows them. E X P E R I E N C E We are in process of replacing the appliances in our 15 year old home. We came to look around for a 36-in cooktop, downdraft, 48-in refrigerator, double stack oven, warming drawer. We did wait a few moments but Stuart came out quickly to meet us. He showed us around the appliances and explained his reasoning for recommending the appliance. After we got an idea of what we were interested in, Stuart immediately drafted a quote then said he would send us an email of the quote so when we decide to order, he'd have it up and ready. He was quick to send us that email. We were hoping the store could give us a deal and we'd change out all the appliances in our home but since it wasnt possible, we decided to just buy the appliances slowly, as they malfunction. Our current viking cooktop is getting real crusty; it's old. 15 yrs old and malfunctioning. So we ended up ordering a *Blue star 5 burner gas cooktop*. I'm sooo looking forward for it to come. beyond stoked. I'm a little too delighted I think. (Ig this is how you know you're adulting lol). Our home is more tuscan, old world style and this cooktop is a little more industrial. I sacrificed a bit on the look and am hoping it will be okay since it's top quality.. like restaurant grade. Im hoping the price will be worth it and that it'll last. Looks were first for me, but ofc it's also balanced w quality and longevity. Omg I'm so excited just thinking/writing about it. It's getting weird. I N T E R I O R Simple layout. V small. Almost like a warehouse style. Seems generally clean. TIP: bc everyone's doing home renos rn, expect to wait anywhere from 6 wks to 6 mos for your appliance to arrive! Be patient! I N F E C T I O N P R E V E N T I O N None of the employees were wearing masks. No hand sanitizer available. There was a box of masks sitting on a side table. Masks do not seem enforced here. So we definitely kept at a distance as best we could. B A T H R O O M It is a small warehouse so I didn't expect bathrooms to be restaurant level, but it was clean and spacious. It was nice of them to let me borrow the bathroom. I was doing the dance. I lit have the bladder of a 2 yr old. S E R V I C E Stuart was fantastic. He was quick. He was v knowledgeable. He asked what specifics we were looking for and basically then kept firing on, like rambling, about what he liked, didn't like and why, about each product. He would compare the products to help us decide which would be the best fit for us. He was very willing and patient to explain when I had any questions, and to clarify when I didn't understand what he meant. It's evident that he cares about what he does. I N S T A L L A T I O N We were quoted over the phone about 500 for the new cooktop, downdraft installation and to remove/ dispose of our current. The order would ship to SR and installer would deliver then install for us. We will pay the installer once completed. $350 downdraft (estimate) $175 cooktop (exact) P R I C E He couldn't do anything about giving a package deal if buying from multiple different brands but he did tell us about offers like if we were to buy a bundle of all appliances from a specific brand (ie if we buy thermador cooktop, dual oven, ?fridge, get downdraft for free). We didnt want to stick to one brand; brand doesn't matter as much.. we want to buy the best cooktop, best oven, etc. We want it to last. You'll use it everyday. It's an investment right? We were required to pay upfront. $2695 bluestar $2099 thermador dd $979 1330 CFM blower $119 extension $99 CVTFRONT8 TIP: the quote you're given does NOT include installation. Installer is a separate cost. Not a turnkey quote! Stuart has a few installers that he works w, that he'll recommend.

SR sold us a column freezer and refrigerator pair in 2021. We had to wait over four months for…read moredelivery, which was typical during the pandemic, and the refrigerator that we received had recently been manufactured and has functioned well. But we later learned that the "new" freezer we received had been manufactured three years earlier, and has been faulty since it was installed. The manufacturer has provided service under its warranty, so we are hoping that the current repair service will resolve the problems. In addition to selling us an old model freezer as new, SR ordered the wrong components to complete the installation of our units and delivered a broken component, all of which added months to the completion of our purchase experience. During that time, the company was unresponsive to our calls for help. SR has earned its poor reputation with customers, the Better Business Bureau, and even area appliance technicians. Today's technician guessed that SR was our supplier based on my brief description of our purchase experience. Avoid SR, and avoid unnecessary headaches.

We asked George for a 2nd opinion because a prior technician told us my Mother-in-law's 2 year old…read morewasher needed the transmission replaced. Not only was he prompt, on-time, and completely professional l, he saved my mother-in-law $$$ by doing a simple fix to get the washer working! He could have made a lot more money by replacing the transmission, but his experience and honesty saved my mother a lot of mone

Mr. V's is who we call when we need a repair. We use them to help fix all out appliances. They are…read moreknowledgeable and do a good job!

The Builders Liquidators prices are good, but it's best to get the 10 year warranty coverage.read more

I bought a new Toro lawnmower from Building Liquidators on eBay; it stopped working properly after…read more4 or 5 uses. They told me to contact a non-existent eBay "comprehensive online portal", then stopped responding to my phone calls and emails. Based on the other Yelp reviews, it appears that this company's business involves selling reduced price bargains that may well have some type of damage. Local customers shopping at this store in person may know about Building Liquidator's "buyer beware" approach to discounted goods, but I bought the mower from them from hundreds of miles away on eBay; it was listed as "new, in the box" and I had no idea that it might have some kind of problem. When the box arrived, it had clearly been opened and resealed. I suspect now that the mower may have been a return from another customer, perhaps because of the same malfunction, and that Building Liquidators then passed it on to me. Their handling of this situation doesn't speak well for their company's customer service. I'm disputing the charges with my credit card company. Customers should be aware that their state's consumer protection laws or credit card company's policies may offer them additional protection, regardless of what any particular company's policies may state.

This is the second Home improvement challenge that I have been disappointed with…read more My local Lowe's cannot seem to get it right. After ordering online and believing everything was accurate, I received a call from the store to confirm my order. After going over the item and specifically telling the associate which item I wanted, the installer showed up with the wrong item. When he called the day of the delivery, I asked if he would insure the correct item was being delivered. When he arrived, it was the wrong item. I tried calling my local store to which I was frustrated with the telephone tree!! When I was finally connected to a human being, explained the error, Lauryn said she would check and get back to me. That did not happen until the following day at which time I had called the corporate office and given up and accepted the wrong delivered item. When Kay returned my call from the local store to follow up we discussed what had happened. She agreed to give me a 10% mark down. This issue is very last time I will use Lowe's for my home improvements. Two debacles with large dollar value projects is two too much!! Also, I will certainly advise family and friends to be very cautious using this Lowe's store.

Tried to buy a piece of lumber but the saw to cut the lumber is inoperative. You would think in a…read morestore full of saws they would be creative enough to grab a table saw from stock to use until there's is fixed rather than lose sales. But no. No one is empowered or cares enough to try to help a customer. So now I have to drive 15 minutes to Home Depot. I should have gone there in the first place. But I thought I would try this place since it was close. Live and learn.

1 star, and only because zero is not an option…read more Ruzik came out to look at my stove and actually broke something while he was here. He assured me he would return to fix it. That was the last time I heard from him, at least when he knew it was me calling. I called multiple times and sent text messages. No response. When I called from a different number, he picked up immediately. When I confronted him about it, his excuse was that it was his birthday week. I pointed out that his birthday did not stop him from returning a call he did not recognize. It only stopped him from returning mine. He promised to send an invoice and follow up. He did neither. More calls, more texts, all ignored. He came to my property, caused damage, dodged my calls, screened me by number, and then went completely silent. This is not a contractor who stands behind his work. Avoid.

I recently had some issues with both my lighting and furnace, and I'm so glad I called this…read morehandyman. He arrived promptly, quickly diagnosed the problems, and got everything fixed with impressive efficiency. It was clear he knew exactly what he was doing. While his prices weren't the absolute cheapest, they were very fair--and the quality of his work made every penny worth it. You can tell he takes pride in what he does, and that level of professionalism really stood out. Whether it's for my rental property or my personal home, he's now my go-to handyman. I highly recommend him to anyone looking for reliable, knowledgeable, and trustworthy service.

Wonderful company and communication! The service reps are very efficient and take the time to…read moreexplain what's being done and what needs to be done and then the follow up is great.

I was offered a couple of dates and times to choose from for an appointment. I received a call…read morelater to ask if I could change the time, which was no problem; then another call to see if I was available for an even earlier time, which was great. Tony arrived promptly at the time he gave me. He quoted me a price for the labor and frankly, it was less than I expected. He worked quickly and advised me of a problem I hadn't mentioned as it was separate issue from the repair, and I appreciated that. I will adjust my use accordingly. He was very pleasant to interact with, and I'm very, very pleased with the results. Great experience! Highly recommend!