We had a small leak in our LG washing machine. Paul from Expert Help Appliance Repair came over the…read morenext day and quickly determined what the problem was and fixed it expertly. He was 100% transparent about what needed to be done and the cost. We are very satisfied, and we will call on him again the next time we have a similar kind of problem.

I needed my dryer fixed after an ill-fated attempt to dry my shoes. I spoke with Paul on Friday--he…read moregave me a clear quote and scheduled the service for Monday. Roy, the technician, arrived right on time and got straight to work. His positive attitude and attention to detail really stood out, and he even went the extra mile to make sure everything was done perfectly. Plus, he was great to chat with. The final charge matched the quote exactly, and the whole experience was smooth and professional. Highly recommend!

So fast and I have to say, reasonable rates. Two visits is all it took to diagnose and then repair…read moremy oven issues within 28 hours from filling out the request online to having a fully functioning oven. Incredible. Clean, competent and knowledgeable. That's all I need. George was great!

Fast service. Effective. Gave me maintenance tips that would prevent the need for future repairsread more

I was offered a couple of dates and times to choose from for an appointment. I received a call…read morelater to ask if I could change the time, which was no problem; then another call to see if I was available for an even earlier time, which was great. Tony arrived promptly at the time he gave me. He quoted me a price for the labor and frankly, it was less than I expected. He worked quickly and advised me of a problem I hadn't mentioned as it was separate issue from the repair, and I appreciated that. I will adjust my use accordingly. He was very pleasant to interact with, and I'm very, very pleased with the results. Great experience! Highly recommend!

Wonderful company and communication! The service reps are very efficient and take the time to…read moreexplain what's being done and what needs to be done and then the follow up is great.

Excellent! I would give them more than 5 stars if I could!…read more Great communication, responsive, prompt, knowledgeable, professional, persistent. An overall great experience - we highly recommend L&A for any appliance repair needs! Go with them!

First time using Yelp projects. L&A came through. Felt like they called before I even hit submit,…read moreand I submitted the request fairly early. I explained the situation and they said they would have someone out in under an hour and a half. Cornelius called when en route to provide his eta. That is service! He came, I explained the situation, about 30 minutes he came back and told me the issue and already have a solution and provided me with the amount. He was able to fix my washer in under two hours, where had I gone through the warranty company, they would not have even been able to come out until a week out. For under $500, I think it was well worth it, and he also provided me with insight on how to prevent future issues from arising. Hands done the best appliance company you could ask for.

Called once. Got scheduled for an hour out today. Called back, was told i wasn't scheduled. Got…read morehung up on. Called back again. Got hung up on again.

The gentleman that was here, I do not think that he was knowledgeable nor knew what to look for…read more When trying to explain he over talked. He kept searching on his phone. I asked if he did a diagnosis test, he started spinning the knows, i was trying to show him how I did the diagnosis that showed me an error code, he then looked back into his phone to want to charge me for coming out. I do not think he knew what he was doing. Bc he started talking in a different language on his phone, that led me to believe that he wasn't sure n was looking for anything to tell me, quoted me almost 500 to repair something he couldn't fully explain to me. I need to speak with the owner so I can dispute this charge. Then he goes outside for about 10 to 15 minutes with an outrageous quote

The gentleman who came to do the work was very professional and explained what was needed. He…read morepointed out to me the damaged parts, what it would take to get them and quoted a fair price. He was very knowledgeable about his work and clean. Which truly appreciate this company and will use them again.

1 star, and only because zero is not an option…read more Ruzik came out to look at my stove and actually broke something while he was here. He assured me he would return to fix it. That was the last time I heard from him, at least when he knew it was me calling. I called multiple times and sent text messages. No response. When I called from a different number, he picked up immediately. When I confronted him about it, his excuse was that it was his birthday week. I pointed out that his birthday did not stop him from returning a call he did not recognize. It only stopped him from returning mine. He promised to send an invoice and follow up. He did neither. More calls, more texts, all ignored. He came to my property, caused damage, dodged my calls, screened me by number, and then went completely silent. This is not a contractor who stands behind his work. Avoid.

Outstanding, friendly reasonable and honest!…read more Knows his stuff! My ONLY appliance guy!!

I sent in a request on yelp and they were at my house to fix my washer in less than 2 hours!! It…read morewas a $60 service charge that was applied to the repair. Andrei arrived so quickly and was so nice and friendly! He quickly found the problem, ran out to get the new door latch, and was back within an hour. Altogether I had it fixed in less than 3 hours from the time I called! My washer is running so smooth again, and the technician even taped up the lid on the washer because it was not bolted on appropriately (something I didn't even ask him to do)! They really went above and beyond, and I'm so thankful for speedy service. Highly recommend!

David was fantastic. Amanda was easy to work with for scheduling purposes. Will use again for…read morefuture needs. Thanks again!

I recommend Atlanta City Appliance Repair - a member of their team reached out promptly with…read morefantastic information for my specific appliance issue (Thanks Daniel!). I felt immediate trust in their work, and will definitely use them for future needs!

We have used Castleberry's over the years, and it pains me to have to write this horrid, but true,…read morereview. I have overlooked their high prices in the past, telling myself 'but I'm supporting small business'. Not this small business. Not any longer. Today was the last straw. Our dishwasher had stopped washing dishes; it ran, but things were not coming out clean. The 'technician' who arrived was not courteous, polite or kind. I won't give his full name but it begins with an E. Still, I figured people have bad days, things happen in their life, OK. He wasn't Sonny Sunshine today, so what? After some time he said it was the motor that wasn't functioning well, so the water wasn't getting full force. "A new motor assembly is $170". As I tried to run through the numbers of whether it made sense to fix this one or buy new, he says "Oh NO, it's $350 FIXED, $170 is just for the part!". His tone was very rude, and I almost declined to have it fixed, but knew I'd pay a scathing service charge. So I decided to fix the dishwasher. He left. I should have heeded my gut warning to never have him or Castleberry's back in my home again. Ah, hindsight is 20/20... In fairness, I will say that the part did arrive quickly, and he returned in 2 days to install it. Which is where things went downhill... As he's getting things set up, he says he needs to turn off the breaker to the dishwasher to fix it. I inform him that the electrician who installed our new breaker panel hadn't labeled it yet. He *lost* it. "Are you kidding me?? Of course they didn't....now I have to go through them all and it will take longer.." He then LITERALLY fell back and laid down on the floor on his back with his arms at his side, complaining all the while. He then hauls himself up angrily and at this point I take a step back as I am physically afraid. My son stood nearby, watching, scared. I screamed at the kids to get out of the room - I almost sent them outside as I did become physically afraid for us. He was acting like a large, violent child. I offered to have him return another day after I could get the panel labeled. He did not hear, or understand, as he just yelled "If I pull this thing out and it's connected to power, I will get electrocuted, the power needs to be shut off!!" No sh#@, Sherlock, I am aware of that. And you clearly did not listen to me. Afraid though I was, he was escalating and I did not feel like being treated like this anymore. As he continued ranting, I informed him (in a loud voice) that I was sorry this situation was so upsetting to him, but it is not my problem, nor should he be yelling at me. I may have screamed back at him, as if he WAS a child, to do his job. (A wave of confidence and bravery had overtaken me and I was going with it). Something got through to him, because he got it together and calmed down after that. He was not nice, or courteous - he never was - but he was no longer yelling at me. The job was finished rather quickly, and we can only hope it works. And if it doesn't, honestly I wouldn't call these people back anyway. I want to call them or go into the store to report this travesty, but with the holiday weeks coming up that may prove difficult. If I get anymore response, I will update.

We requested service on our leaky fridge. Unfortunately, the repair guy from Castelberry's was…read moreunwilling to go into our crawl space, so I had to go under our house to try and locate the water shutoff valve for the fridge. It took me awhile to find it, as I am not the expert. Interesting fact #1: I called a repair guy so I would not have to do something like search around in my crawlspace. It took me awhile to find what I was looking for, but after becoming filthy, I finally found it. Interesting fact #2: I was charged for the time it took me to locate the shutoff valve. The guy replaced the part that needed fixing (that part was fine), but he broke the actual button you press to get water. He didn't have the replacement with him, so he had to come back later in the day. Interesting fact #3: I had to leave work two times. I just wasn't very impressed with the customer service (lack thereof). I'd definitely call a different repair guy in the future and would not consider purchasing an appliance here. Just my two thoughts.

Friendly, Knowledgeable, fast and very efficient. No mess,…read moreno fuss, repair was quickly resolved

Great service! Came out within 24 house and had my dryer repaired and roof dryer vent cleaned out.read more