Lowe's delivery and appliance services. just pitiful. no communication, wrong day delivery, wrong things delivered, hostile customer service personnel, will never buy from them again. read more

So I hate leaving a negative review, but I am very disappointed with the service or lack there of from this company. First, I was very clear that I had an older oven and knew parts could be hard to find based on my experience with another vendor . Accordingly, I gave A Plus Appliance detailed info about the problem with parts but they assured me they had access to the parts needed before I paid them $189 to come diagnose the oven. Long story short, they said they had the parts and quoted me $1200. I called them several times to confirm they had the parts and breakdown the parts Vs labor. After a few calls, they told me they didn't have the parts after all. I complained and they said the owner would call, the manager did. After trying to say I must have called the wrong company and that's why I didn't get a call back (whatever that's not the point anyway), the manager now said they did have the parts but couldn't warrant them and didn't recommend doing the repair. What a waste of my time and $189! read more

Remove existing range & hood and install replacements. Vendor failed to reply so I would rate them as Not Responsive. read more

This place is a COMPLETE scam. I purchased a refrigerator (early April) from Antone Booker and it has not worked since installation at my home. They promote their products having a warranty, but after several attempts of reaching out to Antone, I'm still without solution. Beware using this company for any products and/or services. read more

They were professional, helpful, and affordable. 10/10. Highly recommend. The technicians are the best and I've used them for years.

Great customer service with Angela and great communication and service from Tony the tech. I've used them twice now.

Great service! My washer broke, I reached out via their online form- someone reached back out to me the next morning. I rescheduled 3 times (work was crazy) and they accommodated me each time. Antoine was my repairman- he called and gave me an accurate estimate of when he'd come out. He repaired my machine, showed me what was wrong, and answered all my questions. Totally professional and friendly. Cost of repair ended up being $229 including parts and labor. The diagnostic fee was rolled into that price. Antonine was very knowledgable about that aspect as well and answered even more of my questions patiently. Would recommend to anyone. Very satisfied! read more

Our 18 year old GE refrigerator was not working properly. A new fridge would cost $1500. A+ Appliance Solutions came out twice - once to diagnose the problem and a 2nd time to install the new thermostat. Total cost = $268 and it's as good as new. Both repairmen were very respectful and knowledgeable. We highly recommend. read more

A Plus Appliance Solutions - Thank you, A Plus Appliance Solutions. - Appliances & Repair Near Me - Atlanta, Georgia

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We are exceedingly happy with the service provided by Antwon to fix our old Whirlpool refrigerator that had been leaking inside. We thought warm air was getting inside, creating condensation, but were we wrong! We called Saturday afternoon, and they fit us in on Monday. That day, Antwon called 15 minutes out, and he arrived with mask and gloves (COVID-19). He had a pretty good hunch of the problem when he saw the signs, and sure enough, the water drain from the freezer was clogged. Antwon did his magic flushing out the drain and got us working in no time, about one hour total. The total price for the repair was around $120, which included the $89.99 diagnostic fee. We are very happy and will not hesitate to call on A Plus and Antwon again! A Plus fixes lots of home appliances, but no microwaves. read more

My life drastically changed when my washer flooded my place about a month ago and my dryer was making noise. I had no idea what to do. I didn't know if I should buy a new set or get it repaired. I did some research and found A Plus Appliance Solutions on Yelp! They had rave reviews- so I took a chance. I set up an initial appointment to get a diagnostic! Tony and Antwon looked at the washer and my dryer letting me know that the concern would be a simple part replacement. I was thoroughly impressed with the level of service I received as well as the rate when all repairs were complete. My quality of life has been restored and I can do laundry without any hassles. Tony and Antwan were very professional and efficient about their work. I could tell that they work very well together. It meant a lot that they were gentlemen and respectful of my home. I felt very comfortable with them. Many blessings to this company and staff! read more

Dryer wasn't producing heat. Technician came out and was able to quickly diagnose and had the part on his truck needed to fix the issue. Dryer now runs smoothly and heats as it should. They came out same day, we're professional, and wore masks! Highly recommended. Thank you!! read more

This is the second time I called on a plus appliance solutions. First time was for my washer. Really pleased with how knowledgeable and helpful the technician was. And super relieved at how cost-efficient it was. Second time was for my refrigerator and my technician kept troubleshooting until he was able to fix the problem. Again I was very happy with the price and the service. read more

Great service! Angela was quick to get a technician over, and Antwon was super knowledgeable and friendly. Communication is outstanding. Very up front that my dryer was old and not worth fixing (we are getting a remodel done soon so it made sense to bite the bullet and repair it anyway). They got the part shipped faster than expected and sent Antwon right back over. They definitely have my business going forward. read more

These guys went above and beyond to fix a stubborn dishwasher problem. The control board was blown, so they replaced that. It turned out that some additional circuitry had also gotten messed up in the process, and they came back three times without additional fee to make sure everything was running smoothly. They were super friendly and kept thanking me for my patience throughout the process. If there were six stars, I'd give them that. read more

Found A Plus through Yelp reviews after a questionable experience with another company. Very glad I did. The evaporator fan on our fridge cut out and frankly dying a slow death. My wife had reached out to another repair company when the fan initially cut out. The Other Company wanted to charge $300 for the part alone, which was suspiciously high. The wife decided to get just the original fan cleaned and reset by this Other Company, which was still an exorbitant price for a mere servicing. Online research found the replacement fan for $40-50. Fast forward a month and the evaporator fan truly died. Decided to see how A Plus would go instead. Servicing and parts estimation came out to be $200 for the fan and the installation. They sent out Tony, frankly a great guy, to do the initially inspection and later install. Tony was on time inside the estimated appointment window (for both days) the dispatcher gave me. Unfortunately he did not have the replacement part on hand the first day, but A Plus was able to fit me in before a Holiday to get the fridge fully repaired the next day. This might have been a repair I could have fumbled about and eventually gotten done myself. However Tony and A Plus gave exactly what you would hope for when calling a company: professional, courteous, and honest work. The internet definitely makes the idea of DIY appealing. Though if a reasonable rate means a professional like Tony is doing it right the first time (and saving a full fridge of food in the process) I'll pay it. Definitely going to relay on A Plus for future appliance needs. read more

Worked with A Plus to stack my washer/dryer. I literally called at least 10 companies and got varied responses from location issues, canceled appointments, no returned phone calls, etc. A Plus was easy to work with. They arrived prepared and did a great job, especially considering the small space in my laundry room. Very professional and pleasant to work with. I'll keep them in mind for future issues! read more

A Plus Appliance Solutions - Stacked washer/dryer - Appliances & Repair Near Me - Atlanta, Georgia

I just had them come out for a dishwasher that was running but not cleaning dishes. It turns out the motor had died. They had someone out right away and who determined the issue. They had to order the pump and texted me the day it came in and were out the next morning to fix it. As the dishwasher was less than 3 years old this was a great deal more efficient than replacing the whole thing. The tech was nice, friendly, and knowledgeable. Even gave me recommendations on what type of dishwasher to get if I decided not to have it fixed (ie he would lose out on the work and still offered his advice). They have saved me so much on repair vs replacement appliances for a place I have only been in for 1.5 years. I would highly recommend. read more

Ran tests on the washer to fix but ended up completely broken. Out of $89 and now need to completely replace. Pretty upset.

I came home today to find my freezer thawing out my ice cream without my permission. Panic set in. This is not the time to be buying appliances as the pandemic has cargo ships sitting in the ocean waiting to be unloaded. If my 14 year old fridge is dead I need a new one today! I called Appliance Care of Atlanta and they had someone here an hour later. Alex managed to fix the problem and my fridge is now working. He easily could have tried to sell me an expensive part but did not. He fixed the problem instead. Thank you Alex and thanks for not ripping me off. read more

Super fast service. Tony was very friendly, explained our situation and provided his honest recommendation for solution.

Always able to get someone out for service quickly. I've used them for a freezer that stopped moving air and a dishwasher that died. Both times they diagnosed and solved the problem fast read more

Great service! I called them for a broken washing machine on Monday at 4PM. They came out the next day at 12PM and quickly found the issue and repaired it on-site in less than an hour. The two repairmen that came out were amazing and incredibly nice. Both wore masks and gloves, which was a big relief. Also, the two times that I called in (once to make the appointment and another time for a random question) the customer service reps were extremely friendly and helpful. I'm so glad that I went with this company and I hope this review encourages you to give them an opportunity as well. I will definitely call them again if I need any appliance service in the future! read more

I am a property manager and call them for any and all of my tenants appliances that have issues. They are almost always available same or next day. Polite, professional, clean and most of the time repairs are complete the same day. The prices are more than fair, and they allow me to pay over the phone which is super convenient for both me and my tenant. Highly recommend. read more

Disappointed. I shelled out over $400 and the problem still wasn't fixed. I called back twice to let them know, but each time John (?) said he would talk to the tech Tony, but it's been over a week and I haven't heard back. I was referred to another company Elliott Service Company by some people and they came out and fixed the problem within an hour. read more

This is the second time I have used A Plus Appliance and they have delivered consistent, professional, and reliable service for my refrigerator and now my washing machine. They are likely not the cheapest fix out there but sometimes peace of mind is more important. read more

I rarely write reviews but I had to make an exception because I was so impressed with the service I received today. My washer is out of warranty & I called multiple venues this morning and no one could schedule an appointment until week's end. Then I found A-Plus...he asked a few questions about the issue and scheduled a *same day* appointment! He apologized for the 11:30-2:30 window. Seriously? I was grateful for any help within a 24-hour window. The technician arrived at noon; diagnosed & fixed the problem in less than 20 minutes. And the price was ridiculously reasonable. Thank you, A-Plus! read more

Fast response, organized business, friendly and knowledgable techs. They get it done, and they take good care of you in the process.

I had a quite expensive washing machine which suddenly stop working. The a plus took my order and sent a technician the very next day. Thomas showed up and fixed the issue in no time. It ended up just a clogged drain and water overflow to the bottom of machine. No fancy parts were required. I saved quit a few of money as my boss were very upset. read more

The Representative went out of his way to ensure my dryer is fixed in a timely manner. I would recommend A Plus Appliance to all my friends. read more

This company has great customer service and they are fair and affordable. I will always call them when I have an appliance issue. Highly recommend! read more

Great service and reasonable price. We called on a Saturday about our clothes dryer which had stopped working. John came that afternoon and said we needed a part. Tony was there on Monday morning to install. Nice guys. Reliable. Reasonable prices. Highly recommend! read more

Poor customer service and a wasted of money. This is a scam, they have you pay to evaluate what needs to be done and then never follow up. Someone came to assess my refrigerator in early June and said I needed a part that had to be ordered. I told them I would be traveling for work and needed to have it fixed in the month of june as ainwohld be gone after that. Never heard back from the company from June to August. I called today to follow up and someone named John actually told me they called to schedule the service. I said when was this and who did you speak to? He couldn't say but claimed they had the part within 4 days but called me 2 weeks later. What kind of sense does that make? Doesn't make sense to wait 2 weeks to call to schedule a service if you had the part within the same week of my initial in home assessment. Then John proceeds to tell me I would have to pay expedited shipping to order the part again to have my refrigerator fixed in a timely fashion. Absolutely ridiculous. I told him no, I would not be moving forward with their company as i cannot trust the work of a company that would lie about something as small as calling to schedule a service. read more

Awesome service all around! Jonas, the phone operator who took my initial call was professional and patient. Scheduling an appointment was a breeze. Tony, who came to repair my dishwasher was prompt and excellent with communication. He explained to me what the problem was and how he was going to fix it. Less than an hour later my dishwasher was functioning as expected. Thanks so much guys! Highly recommended. read more

Five stars for Tony! He came out to fix my washing machine - friendly and professional and answered all my questions. I'd highly recommend A Plus Appliance Solutions to anyone. Very affordable diagnostic fee and they even offered same day service. read more

My washing machine wouldn't run after I replaced a broken door latch, which made me fear it was time to replace it. And that would mean replacing the dryer, as well, since they're stacked appliances. After reading some reviews that cited the very reasonable cost of A Plus service calls, I risked spending a little money in hopes of saving a lot. Tony came to my house the next day, identified the problem (the door latch had been redesigned in the 18 years since I purchased the washer), and said a new door sensor would restore functionality. With my go-ahead, Tony ordered the part and came back a few days later to install it. Viola, I have clean clothes once again! Tony is just a great guy -- someone I'd love to have as a neighbor. He arrived right on time for both appointments and didn't even charge extra when the sensor installation proved a bit more difficult than he anticipated. I couldn't be happier with my decision to engage the services of A Plus and have posted the company's number on my refrigerator (also a fossil by appliance standards) for future reference. I was worried a repair would cost half what a new appliance would, but for less than $200, I'm back in business. A Plus has more than earned my future business. read more

It took two days for a technician to be deployed to fix a refrigerator that was no longer staying cool. Technician did arrive on time, but did not properly diagnose the problem, resulting in weekend text messages to triage the situation with the technician. Three days after the first repair, contacted A Plus Appliance Solutions to send someone back out to assess the situation with the refrigerator and was referred by the company that there was nothing else they could do and that we should purchase a new appliance. We sought a second opinion from a different company while we were waiting for delivery of a new refrigerator. Second company properly diagnosed issue, repaired refrigerator for 1/3 the price of a new refrigerator. Working with A Plus Appliances was a waste of time as well as a waste of money. read more

Jonas and Tony were super professional, knowledgeable, and fast. They are now my go-to appliance crew!

Great! Made appointment, Josh showed up on time the next day and fixed the dryer within an hour. Highly recommend!

The initial service was exceptional,but when it was time to do the repairs, they weren't very reliable!

Greta prompt and professional. Called and repaired same day. Tony was great would definitely use again. !!