Amazing service. On time, courteous, great communications. Kyle even worked to negotiate with the manufacturer and have the parts covered under warranty, despite the fact that we couldn't locate the original purchase receipt. Although I hope I never need to (hah!), he would absolutely be the first person I'd call for future appliance repairs. read more

Kyle is very responsive to texts and calls. I had a vent hood issue that I had multiple others look at, and it was very clear they had no clue how to diagnose or deal with a fix. It wasn't a simple fix at all, but Kyle identified the issue, and then able to replace it. We had come again for a simpler freezer issue. Highly recommend this service for excellent work, fast response and fair prices read more

Kyle was great. He was prompt and had the needed parts on hand to repair my refrigerator at the first scheduled appointment and at a reasonable cost. read more

I am very pleased with KG Appliances. He responded to my inquiry promptly. He came same day and earlier than previously stated (called first though), and completed job accurately and in a timely fashion. As well, cost was reasonable. He seems to be a one man show so he's not dragging excessive overhead with him. I was comfortable having him in my home. He's a 10/10 for me. read more

Kyle did a great job repairing my oven and microwave. He is knowledgeable, professional, and his prices are reasonable. Highly recommend.

We had a good experience with KG Appliance repair. We called late in the evening when appliance broke and made plans for next day service. He arrived on time, in and out in about an hour. You really can't ask for better service than that. He was a nice guy who checked the appliance then explained the problem. He was very professional. He took it apart & pointed out what all needed to be fixed & asked me if I wanted to fix it. No surprises, I liked that. When I first called phone number I said dryer heating element seems to be out. He gave me a quote. Price charged matched quote. I liked that too. This is the second time we have used KG Appliance repair and we will use them again next time. read more

A timely response to a clothes dryer breakdown over the weekend. Especially with higher priced new appliances now, I thought to check out KG Appliance repairs first. Kyle called and texted with a prompt opening in his schedule within hours of my request & inquiry. He competently fixed the broken drum belt and charged exactly what was given in his phone estimate. What a smooth experience! I highly recommend Kyle, and definitely will call upon him again when a repair is needed. read more

My 20 yr old oven needed a new igniter. I called and Kyle said he could take care of it in a couple of hours. He arrived on time and went right to work on the problem. He had a replacement on the truck. In short time he had replaced the part and was on his way to the next appointment. His quote was the same as I had to pay. No hidden fees, and was priced fairly. Thank you Kyle for fast efficient service. read more

flawless from start to finish. kyle set up my appointment by text, arrived exactly on time, fully explained everything i needed to know, and left me with a new dishwasher and spotless workspace. read more

I called kg appliance to fix glass on a whirlpool stove. tech quoted a price and a come out fee was to be deducted from the price. tech left trim of the glass during repair and used 2 sided tape to attach trim of oven door. the quoted price didn't reflect the deduction of the fee to come out and the 2 sided tape didn't hold up well to heat. and I'm back needing my door repaired. read more

Kyle came out within 24 hours when I called about my ice maker not working. He warned me that I might have a bad ice maker but he meticulously went through everything that could be wrong. Found that it was just a bad switch. He could easily have told me that the whole thing was toast and I wouldn't have known, but he was honest and replaced the $25 part. His service/repair fee was reasonable as he was here about an hour. Super honest and knowledgeable. I'll definitely call him for any future appliance problems! read more

I'm not prone to give 5 stars but these guys deserve it. After a very, over priced, and prolonged (3-weeks) repair to my dishwasher from another "well-known appliance doctor brand" (hint hint) I found Kyle with KG. He came out in 24 hours to repair my oven. He had the parts on his truck, and the price was very reasonable I thought. Will definitely use again! read more

My dryer quit working over the weekend and found KG on Yelp. Reviews look good so I sent a text Monday morning. Kyle called me back quickly. I explained the problem and he ensured he had the parts on his truck if the over the phone diagnostic was correct. Kyle texted me when he was in his way and arrived exactly when he promised. The dryer had multiple problems that Kyle solved and highly recommended someone to come out and clean the dryer vents. Mine are accessible on the roof, so not something easily done. I did make arrangements for the cleaning the next day. Overall, the price was very fair for 1.5 hours of work. I highly recommend KG Appliances if the need arises. read more

Kyle came out on short notice to check on my dryer. He stayed in contact throughout via text and even called after he diagnosed the issue. Prices were fair and he was easy to work with. read more

Kyle was super communicative. He was able to resolve the issue in an efficient timeframe and clearly explained what the issue was. Great and friendly service! read more

Kyle came out today to look at a leaky washing machine and a non-functioning ice maker. I was immediately impressed with Kyle, a down-to-earth, friendly guy who explained every step of each process in detail. Unfortunately for me, and no fault of Kyle's, my washing machine drum had rusted, rendering the machine toast. Ouch. The ice maker had also gasped its final breath - considering the fridge is 20 years old and this is the first repair I've had to make on it, I feel like I've gotten my money's worth. Kyle quickly diagnosed the problem and installed a new ice maker, one he conveniently had on his truck. Great work! And the price was extremely reasonable. I was actually a bit shocked by how little he charged me. How often does that happen? I highly recommend KG for your appliance repairs. He's my go-to guy from now on! read more

Great communication and very easy to work with. They were easy to schedule via yelp and easy to work with. I needed to get the oven fixed in my rental property in Woodstock, GA but I live in Seattle, WA. Even so I had no problem with scheduling, communication, payment, or a receipt for my taxes. read more

Had an LG refrigerator that was not cooling. Kyle came out the same day to diagnose the problem. He identified a compressor failure and informed me that it would be covered 100% parts and labor by the LG warranty of 5yrs on the refrigeration closed system. He also let me know that it would have to be one of their service reps. I was very impressed with Kyle's knowledge and ability to diagnose the issue. His integrity for helping me solve my issue by informing me of the most cost effective solution is refreshing. I will definitely have his number in my favorites for any and all appliance issues as they arise. Thank you Kyle, I appreciate your time and service...all the best. read more

Fast, accurate, affordable. He was able to quickly assess the issue and fix my washer within the hour. Thanks Kyle!

Dishwasher flooding. KG listened, advised and fixed without fuss. My go-to for appliance repair.

Kyle was quick to respond and prompt to come help with my dryer. He was professional and knowledgeable. His service was very reasonable also. Will use again. read more

Wow. I'm always a little skeptical when the reviews seem just a little "too good" but figured I'd give KG Appliance a shot. Kyle was amazing. Super-quick clear communication, was able to come out the next morning to look at my malfunctioning freezer, and even repaired it on the same visit. Oh and for a fair price as well. My profession is managing customer service teams, so I'm pretty sensitive to the customer experience; I have to say Kyle knocked it out of the park. Well done. read more

Awesome service and professional. Will hire again if need be in the future. Quick and easy.

He was absolutely wonderful! I needed a new pump for the water to the freezer in our very old refrigerator. He came quickly and fixed it seamlessly! He was also extremely reasonable pricewise as well as being a delight to chat with. read more

Fast courteous service, diagnosed and repaired our washer in no time. Will use for any future appliance repair needs. read more

My refrigerator was not working properly. So, I contacted KG Appliance and was able to schedule a same day appointment. Kyle arrived at that appointment time and provided a few solutions for the situation. He replaced a couple parts. I think the rate for the repair was reasonable. He also cleaned up afterwards. Kyle was very courteous and professional. read more

I found KG Appliance through Yelp to address an error code I started getting on my Samsung dryer. Kyle was responsive and knowledgeable when we first spoke, offering ideas of what it *could* be. He was flexible in coming to the house, scheduling within a few days. Kyle quickly diagnosed the issue (as he suspected it was) and fixed it on the spot, all at a VERY reasonable price in about 30 minutes total. He even offered pricing/solutions for my oven display. It is obvious Kyle is an expert in his field. Coupled with his honesty, timeliness (he called before he came), and friendly nature, I would HIGHLY recommend him for any job. read more

Quick service and fair price! Would recommend for any appliance needs. Called for an emergency dishwasher leak, and ended up fixing my broken dryer too. 10/10! read more

When you see all the 5 star reviews it does make you skeptical, but Kyle is definitely worthy of all the glowing reviews. He is not only honest but will go the extra mile! Will definitely be the first person I call for any future appliance issues. Very affordable as well. read more

I called midmorning and the technician was able to come to my house that afternoon. He diagnosed the problem before even taking the top off the washer, he was correct. He was in and out of the house in less than 30 minutes! I will definitely call again for any Appliance repairs. read more

I contacted Kyle, the owner of KG Appliance Repair Service, after reading several reviews on Yelp. I have been dissatisfied with the last two repair services I tried, and after reading the positive reviews, I call KG. Kyle personally answered the phone, and after I explained that I had three appliances, stove, refrigerator and washer, that needed service, he immediately booked an appointment with me for the next day, Friday, July 1, 2022. Let me begin by saying that I was astonished that a person answered the phone, and that Kyle agreed to come on the day before the holiday weekend. Kyle called on Friday, July 1, and said he was on his way, exactly when he told me he would be here. He is a very personable and polite gentleman, and he immediately started to work on the appliances. As he worked, he informed me of the problems he found, and he showed me the problems as well. He provided me with an estimate for each appliance. When he looked at my washer, he told me what the cost would be to fix it, and since it was substantial, he recommended that I replace the washer instead. He said he could repair it, but given the cost, it was up to me. I chose to purchase a new washing machine, and while Kyle was here working to finish up the other projects, he helped me look online for a new washing machine, and he offered suggestions for cost effective and quality replacements. While he was here, I mentioned that the dryer had not been drying well, and he immediately found that problem and fixed it. Kyle was here for several hours as he meticulously worked through my appliance repairs, and he even went out in the pouring rain to finish cleaning out the dryer vent. His fee was extremely reasonable, and when he left, I knew that I had found the type of service and quality work that I had been looking for. KG will be my appliance repair company for life. I highly recommend Kyle and KG Appliance Repair Service. read more

KG appliance came out in a timely manner and worked with my schedule as I am a busy professional! I would recommend them to anyone who needs an appliance fixed. read more

Very professional, on time and knowledgeable! Fair pricing! Will definitely use them again if needed!

Kyle at KG Appliance is who you need to call when any appliance issues. We had been having nitrile freezer leaking into hard wood floors creating another issue. I called in the morning and he was out to service our freezer by mid afternoon. Frozen drain line was our issue. An hour + of work and good a new! Happy to support small business like KG Appliance. K Marietta read more

This is a small, independently owned appliance repair business. Kyle is responsive, polite and responsive. He knows his stuff and did a great job for us. read more

My Samsung refrigerator was leaking below the crisper and in the freezer. I contacted Kyle through his website and he literally called me back in less than 5 minutes. He explained the issues and what it would take to fix it. He came out two days later (after I defrosted the fridge) and fixed everything in a very professional manner. All good and I highly recommend. read more

Kyle was fantastic. He was able to actually arrive earlier than anticipated, fixed our washer issue in a short period of time, and was even able to add in a few other small requests we had for a couple other appliances. He was patient in answering a couple of additional questions on these appliances as well. I really appreciated his communication and knowledge, and won't hesitate to use Kyle again when our next repair need arises. read more

Our dryer started making a loud squealing sound on a Sunday, so I texted the number on the website and had a morning appointment set up for Tuesday. He was on time, courteous, and fixed the problem with a part from his vehicle in about an hour. The price was extremely reasonable too. We will be using KG Appliance for all of our future appliance needs! read more

Quick response time, good service, very reasonable pricing! I am very pleased with the service, professionalism, additional recommendations, and quality of work that I received to repair my gas-heated dryer. read more

Excellent. He calls before he comes. Arrives when promised. Does the work with focus and dispatch. And now my venerable GE refrigerator works like a champ. I recommend KG without reservation. read more