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    Door Hardware USA

    4.2 (11 reviews)
    Closed 8:30 am - 5:00 pm
    Updated 3 weeks ago

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    2 months ago

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    4 years ago

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    13 years ago

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    5 years ago

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    Greg M.

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    8 years ago

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    15 years ago

    This company is difficult to work with their team is there to sell to you but after delivery they refuse to call you back.

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    13 years ago

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    Review Highlights - Door Hardware USA

    After another vendor told me my Ashley Norton pulls were backordered for weeks, I canceled and ordered through Door Hardware USA.

    Mentioned in 2 reviews

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    John's Creek Ace Hardware - Bag of screws to save the day (and the front lip)

    John's Creek Ace Hardware

    (71 reviews)

    $$

    Staff is always super helpful, friendly, and patient. This place is constantly saving my ass…read morewhenever working on cars doesn't go as planned. Please don't ever remove the nuts/bolts section in the back of the store because that thing has been a lifesaver on so many occasions. Appreciate yall!

    I've shopped at this Ace Hardware location for over 10 years. I've never been treated so rudely…read moreand for no reason that I can tell. You go to Ace Hardware for more personal service, service you do not get at the big box stores. I have a plumbing problem and hoped I could resolve it, even if temporarily, before spending a couple hundred bucks on a plumber. Simple and reasonable, at least to me. I went in the store, showed the part to the guy at the counter, I folliwed him to the plumbing aisle, he did not have the replacement part and recommended a plumber. He said the part could not be repaired and did not want to sell me something that I could not use. He walked away to do something else. It took 5, maybe 6 minutes of his time. Ok, fine. I continued to look hoping for a temporary solution. I went to the counter and asked his opinion. 2 minutes of his time. He instantly became exasperated and impatient. He exhaled and grew increasingly irritated because I asked his opinion. He was rude, and clearly my presence in the store was annoying him. He provided a contact number for a plumber - of course I would never call his contact after my experience with him. I am so disappointed.

    Door Hardware USA - hardware - Updated May 2026

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