Some time ago, I bought one of their tankless water heaters for a house project. Now it was surplus, so I got it at a huge discount. When I finally got to a point of hanging it and plumbing it in, it had developed a leak at one of the fittings. Storage had caused and "O" ring to deteriorate. I had to buy a replacement part, and, that turned into a GREAT experience. The part was reasonably priced, and, the support folks I talked with were very helpful and quickly got the correct part to me.
I finally got the thing fired up, and, after replacing a fuse that had failed because of age and lack of use, it has fired up and worked perfectly. It will put hot water out as long as there is propane available. It is a well designed, and very well made unit, so a big, thumbs up there too
I recommend this company for the quality of their product, and the excellent customer service when there are problems with it. read more