I'm happy they finally have a location here. Customer service from Lupe was fantastic!

Amazing selection of everything from electronics to toys. They even had some furniture. I wish I didn't buy all new appliances from Home Depot last fall. BrandsMart prices seems to be way more affordable. Sales staff was friendly and helpful. Definitely I will go back. Gift card from this store would make a nice gift for someone. Check the address before you go. Now it's on the other side of I75. read more

See all

Kyler gave us a fantastic deal on a washer dryer set, will be back for more appliances!

**update** Removing TWO stars because they neglected to tell me that two different delivery teams handle the products I purchased. Basically, the "stove" guys came today and the "microwave" guys will call me to schedule another delivery within the next 24 hours. Would've been helpful to KNOW THAT IN ADVANCE since I was excited about having a new microwave since I will have a guest at my house this weekend. I even mentioned this to the salespeople and told them I wasn't availability for delivery on Friday and Saturday because I had plans (with aforementioned house guest). So now I'll have to wait until probably the end of next week to have another free 4 hours to sit and wait for the microwave delivery and installation guys to show up. Very inconvenient. I could've made alternative plans with my schedule next week had I known about needing two delivery dates instead of one. SMH. ----------- Great selection. Wonderful prices. Super friendly and knowledgeable staff! Divine Bookman was a pleasure to work with and understood my needs. She provided the exact help and expertise I needed and my shopping experience was wonderful! read more

Donald was such a kind person to be helped by. I forgot my receipt and he ran out to bring it to me. It was great talking to him.

Smallish and unorganized. Didn't really like how it was set up. Not as good as the one in Doraville. If you have patience, you may find a good deal. read more

I would like to thank Gabriel at the BrandsMart in Kennesaw. Prior to my visit to BrandsMart I had purchased a large screen TV at Best Buy with a guaranteed delivery date on the Monday after Christmas. I received a phone call that morning saying the person had called out sick and it would be another week for the delivery. I decided to refund the TV and go to BrandsMart as this was a Christmas gift for my husband. Gabriel took great care of me assured me that I could get the delivery done with the specified date and time. Not only did they deliver the television on the date promised, they also arrived an hour early. This will be our new store for our appliances and electronics going forward. read more

I bought a washer / dryer two weeks ago and expected delivery today. When I bought it, I mentioned to the salesman there was still water in the washer and asked if I needed to drain it. He said not to worry about it, that the delivery team would take care of it. The day before delivery I also asked the scheduler for their delivery service if she thought this would be an issue. She said it was not. Today the delivery driver said they could not take the old washer unless it was empty. He said I could have a few minutes to get the water out. I took a few minutes to empty it out (it took all of 5 minutes) but when I finished they simply drove off and reported to the store that the washer was full of water so they left. They had even said they would install the dryer (which would have given me more than enough time to empty the water from the washer) but did not take the old unit or install the new one. They simply left. So, I called customer service; they transferred me to a salesman in some store somewhere. The salesmen put me on hold for 45 minutes and then hung up. When I called back, the customer service lady I got (no one used names by the way) asked me why I hadn't drained the washer, I explained that two employees told me not to bother. She then said "you could have though, right? A week ago?" I answered that if the store employees had originally answered differently then I would have happily taken care of it, it took all of 5 minutes, but that it wasn't an issue since the delivery team would take care of it. She then put me on hold, came back a few seconds later saying they couldn't deliver today but they could in two days time. (In 3-4 seconds she could have known that?) BrandsMart in Kennesaw has nice salespeople who will apparently tell you anything. Their customer service is unconcerned and their delivery team either overworked or looking for excuses. I have worked customer service, food service, and a host of other thankless jobs, and I really feel for those fielding these complaints. I try to be understanding and keep my cool, however today really pushed me to not recommend BrandsMart. Delivery is Friday - we'll see how they do. Update: Despite the three different time slots given over the course of 12 hours, the Friday delivery was wonderful! The two gentlemen who did the haul / instal were courteous, professional, good-humored and efficient. It was like night and day compared to Wednesday. With that, I'll give 2 stars instead of 1, the extra star because, as it turns out, some people working for/with BrandsMart Kennesaw are actually decent, hard working and ethical! read more

BrandsMart USA - Took five minutes to clean out and drain, if I'd known from the beginning I needed to do so it would have been done. - Mobile Phones Near Me - Kennesaw, Georgia

Joseph and Gabriel were so helpful. I definitely recommend them and Brandsmart in general.

Terrible experience at the front cashier with Shana Darling. She was very rude as soon as I got to the registered. She had a attitude as if she didn't want to be at work read more

Joseph was great and very helpful! Highly recommend this location. They have great deals for their furniture and appliances!

Brandsmart Kennasaw is the worst store I've ever been in. They're rude , unprofessional and ghetto. Especially the manager keisha. I've been dealing with brandsmart for over 20 yrs with no problem. But I usually go to the Stockbridge location. When I say incompetent. But, with interacting with the manager Keisha. I see why everyone is so comfortable in their rudeness. Please do not spend anytime o money at this location. You've been warned read more

Had a great experience at Brandsmart Kennesaw with Joseph! He was knowledgeable, informative, and got me a deal on my new TV!

Joseph was great. I had no clue about sound systems for my TV and he is asked me through the options and pros and cons. Thanks for all the help. read more

Jordan was great! Good attitude and very positive. Store was clean and customer service was great.

On the day of my purchase, their system crashed, and it took me over an hour to complete the purchase. Also, on the day my products were scheduled for delivery, both arrived damaged, and they simply said they would have to reschedule delivery until another identical product was available. I purchased the products and want to receive them on the date I need them, not when they can deliver them to me. read more

Brandsmart personnel in Kennesaw have better customer relations skills than the Best Buy. Their selection was pretty good with comparable prices. However, they don't have the range of knowledge to answer questions but they are nicer. Debit and credit only. read more

Tried to get info re a sale item at Kennesaw GA store on 6/18/25. No phone number on ad circular. Telephone number on web page disconnected. Finally found another number and was put on hold twice but no one ever picked up. I'll take my money elsewhere. read more

I went to buy a new Range. I was very clear I lived in a high-rise. They would need to delivery 830-430. The range I bought they said be two weeks, I said fine. They text me a delivery time 4-8. I did call the number on text 45 mins later with rude people being switch around. They told me I was down between 4-8, if I refused delivery I would've refunded and go elsewhere.Sales person called said they would not delivery till Monday as I did not make the truck. Very unorganized sales people, delivery, I will never go back. If you go best of luck... read more

Bought a brand new Microwave today only to open it and it's missing the mounting hardware. Seems reasonable it is brand new, however I will accept some responsibility here, I trusted BrandsMart USA what a mistake that was. Fools me once shame on you, but NEVER again. read more

Store located in Atlanta, near 285. Employee, Yen Chang We purchased a Samsung refrigerator from Yen. We have been looking around at all of the usual places and, without question, Yen was the most knowledgeable and helpful person that we spoke with. she knows the products and she KNOWS how to help people make the right choice. Not pushy, engaging, funny, just a delight to work with. having spent my 30 year career in sales, I think that I am a good judge of sales talent. You guys are lucky to have Yen on your team Paul Mabel read more

A great place for to buy things and equipment everyone is nice and helpful that's why I give 5 stars