Very disappointed with the poor customer service after business receives payment (battery…read morereplacement iPhone and charging port repair) The owner was quick to schedule my battery replacement (15 min after our call he arrived to my home) and completed the repair. HOWEVER the next day, I noticed major issues with the "supposedly" new and "supposedly" OEM battery as it overheated while charging and then discharged very quickly (90% down to 20% in about 3 hours). A new battery shouldn't discharge that quickly and my phone displays "Unverified" on the battery health & charging indicator under battery settings which is clearly a red flag. Called him to resolve and he said that he gets parts from Mobile Sentrix which I noticed it has reviews stating that this wholesaler distributes defective parts (that explains my battery issues). The business owner tried to reassure me that the battery is not defective and that I can buy another one that he will install free of cost (this should've been stated BEFORE the repair, why should I pay for 2 batteries??) We set up an appointment for next day which he ended up rescheduling 5 minutes before our meeting!! (very unprofessional and inconsiderate) and spoke to me with a hostile attitude because I wanted him to honor our appointment. He gave me an ultimatum of "do you want the appointment tomorrow or not?" No apology or "customer satisfaction is paramount" applied here. Part of the problem with his service is that he prefers you pay him via cash, Zelle, etc and unfortunately in the event of an issue you don't get credit card protection. He charges more for credit card (hindsight should've protected myself). I entrusted this business based on the high rating and unfortunately his level of service drastically changed as soon as he received my Zelle payment. Overall this was a frustrating and costly mistake. The business states repeatedly that "Customer satisfaction is paramount" and my experience was that this principle ONLY applies up to the point of payment. The business needs to put more effort into ensuring the SAME level of service and customer satisfaction before and after payment (including cash payment). We agreed to another battery replacement the following week and he decided to block communication my number and not resolve the issue. The business took my money and refused to ensure customer satisfaction, I'm very disappointed and do not recommend this service whatsoever. Here are 6 of the issues I discussed with the business owner (in person) prior to him deciding to block my number and claim that my behavior is not customer "standard": 1. After the business received my nonrefundable payment, I was trying to schedule a resolution to the potential defective battery problem, however the owner spoke to me in a hostile and aggressive manner which CLEARLY demonstrates that customer satisfaction is not the top priority 2. I requested an apology and he did so (why didn't the owner take the initiative beforehand to apologize?) 3. The owner suggested I drive to him for the battery resolution which was unbelievable considering that the business model and expected level of service is that the tech always drives to the customer 5. Told the owner that excellent customer service would be to ask the customer what can we do to make this better? Explore options instead of your way or the highway. Blocking my number and refusing to resolve my battery issue is very unprofessional and completely contradicts your slogan of "customer service is paramount". 6. Based on the high rating I trusted this business and chose to pay cash which unfortunately doesn't provide any protection options in the event of any issues. I will not repeat that mistake.

Great service at a great price! Fixed a shattered iPad screen AND replaced the battery in 40…read moreminutes! Much less than other quotes from similar tech services. Highly recommended and I will be using them again! Thank you for the great repair service!

Everything! From the moment I walked in- I was treated like…read moreFamily. Conversation was clear, positive, UP-lifting...to sense a fair, reasonable assesment of my phone needs was refreshing- to say the least! God bless you greatly, Cliff!

Great experience! Fast professional service at a reasonable price! I would definitely use this…read moreservice again!

This place is awesome. Owner 'Allen' was so courteous yet professional. I had a problem with the…read morescreen of my teen's iPhone 6s Plus. His diagnosis were so right and the good thing beside outclass service was the pricing, so reasonable. It will not be fair if I don't mention his assistant who was very knowledgeable and handy. Me and my daughter are impressed, happy and will definitely go back for any compu repair also recommending people to go there for Fast and great customer services and their pricing.

Great customer service at a very affordable price. I have an iPhone 6S plus that I needed to get…read morethe screen fixed so that I could trade it in for a new phone. I spoke with one of the representatives who was kind enough to make sure that they had the repair kit for my phone available, and told me while she was looking that even if it was not readily available they would go get one to make sure that they were able to perform the job for me. I really appreciate her for that. Thankfully they did have a kit that met the needs of my phone available. I asked her what the price was going to be, thinking that it would be upwards of $100. To my surprise, it was $50! I asked her what the availability to have the screen fixed was and she told me she could do it now because it would take her at most 45 minutes. I was really shocked! I have had my screen fixed before and it took 24 hours! To further my surprise it actually only ended up taking her about 30 minutes. I do not know what she did or how she did it, but the screen fixe has made my calls clearer and seems to have also made the phone function better. She was even able to tell me after she fixed it whether or not there was any water damage. Color me impressed, but you do not get great customer service like this today. Will definitely be back and recommending people to them!

Aric was incredibly accessible and fixed my cracked screen right away. I called him early in the…read moremorning, and just 30 minutes later, my phone was fixed in about 10 minutes! He made the whole process so easy and fast. Aric is not only skilled, but also super nice and trustworthy. I highly recommend him! He'll definitely be my go-to if my phone ever breaks again (hopefully not ). But if it does, he's the person I'll be calling and will be recommending to anyone around me! Thank you, Aric, for saving my phone

I was at an airport hotel in Atlanta, and I was flying out the next day to go an Alaskan cruise. I…read morereally wanted my phone repaired. TechMates came to me at the hotel and fixed my phone in under an hour! The price was reasonable too, and cost me a small fraction of what it would have cost to replace the phone, even though it's several model-numbers old. I cannot believe the level of customer service provided and the quality of goods they're using to repair phones. I feel like I got an incredible value for the price I paid. If you're in the Atlanta metro and you need your phone repair, don't go to a storefront somewhere...let TechMates come to you! You'll be glad you did!

Phenomenal service and went the extra mile. I've come here a few times over the past several years…read moreand always had top notch service. They aren't nosy or judgy, they just fix your laptop and get it back to you. Not too expensive and not usually slow. Recently, I had a motherboard replaced and the microphone didn't work when I got it back. I brought it back to a former employee named Zuhare, who was the only person I had dealt with on this particular laptop. I had to bring it back several times times for multiple issues. The guy had my laptop for 2 full days and never touched it to fix the mic. Seemed annoyed I even asked. Anyway, I had a few choice words for him, then didn't go back for a few months. I finally decided to go back and the new employee and owner fixed it for me for free within a day. No charge. Now that Zuhare is gone, it is a wonderful place again.

I've purchased several computers and various computer parts and accessories from Ginstar over the…read moreyears, and I've always been satisfied. Their products have consistently met or exceded my expectations, and I've never had a negative experience.

Great experience! My kid dropped my iPhone and the screen and the back of the phone cracked. The…read moreteam at Peachtree computers fixed it quickly and gave me recommendations on the back of the phone (as they were ordering the part). I thought they were thorough and extremely helpful and again, quick to repair my phone (done in an hour)! Thank you!

Brought in my computer with a minor issue and after the handiwork of the tech's I have a issues…read morerelated to the work that I was charged an additional fee and tried to charge me for service I had already paid for a month ago ."run from this store like the devil from the Cross"

A plus cheap prices friendly service. My go to for computers and service. Thank you frank and allread more

Super helpful and did everything possible to maximize my computer experience, it's difficult to…read morefind a place like this to trust but they are very kind and trustworthy.

Great variety of items and great pricing! Been dealing with them for 10 years and always got great…read moreservice and deals.. Highly recommended!

I live right down the street from this place and have had several clients and family members rave…read moreabout them over the years. Because of that feedback - I've actually recommended them to my IT clients needing repairs or even purchases (in lieu of pawn shops). What made me remember that I'd never officially Yelped them is the fact that I was recently made aware that, in an effort to help families homeschooling young children, they're doing a laptop giveaway each month. How awesome is that??!! I highly recommend these folks!