I took an Amazon return here on 12/22/25, and the clerk said the bin was full, so they called the…read moremanager to ask how to proceed. They gave me the receipt but kept getting an error trying to scan the item in the bin. The manager told me to leave with my receipt. Even though I have shown the receipt to Amazon twice (on 1/5/25 and 3/15/25), I still have not received the $216 credit from Amazon. No one at Staples or Amazon can help me -- terrible customer service!!!

WALK IN TSA PRE, Definitely make appointment! But got lucky…read moreand got squeezed in nicely

Nikki, Geordyn and Jason have gone above and beyond to help me with my printing and copying needs…read more But then again, I am a firm believer in treating people like you want to be treated. I trust them with jobs and if something doesn't look right, they let me know and work hard to fix it!

I came to Office Depot to print 2 pages for a flyer (on 5-14 around 10:02 am) and I was sent…read moredirectly to the "self service" area by a gentleman working the in the print area. I was clearly having a difficult time and asked for some assistance. The guy at the desk yelled for a "manager" (so she calls herself). She yells back, " wait, I'm talking to someone on the phone. Clearly I can hear the whole conversation. A few mins later, she comes over and reads the notification I get. "Add paper for custom print" I only wanted to look at a different format. I told her I wanted to print a flyer that would fit in a tent and she starts going on saying "she doesn't know what I mean" so I pointed to one on the table next to us showing her exactly what I wanted. She takes me back to the print screen and says thats what I'll get. I'm thinking we're in agreeance with what I need. So I print and the picture only takes half the page. I turned to her and said this is exactly why I waited in line. I need a refund. She goes on about how I can submit a time to come in later to pick up and pay for some service and she can't issue a refund since I printed. That's unacceptable, being I called her over for help and she guided me. She goes on again about this drop off service when it would have taken 2 mins out of her time to take me through the steps and give me what I asked for. When I asked for a manager she claimed to be one. I declined the service and told her I need my refund. I mean there wasn't even a line, I'm the only customer in the print area. She gave me a refund and rips the paper up as I'm standing there. Being nasty for no reason. I am disgusted that Office Depot would put someone like her in position. I run a business and I've been in this location on Roswell rd many times and it's usually a seamless visit. I finally talk to a manager and have the worst visit yet. Who hired her??? I wouldn't!

Suren is always helpful and quite professional. Quick response and turn around of supplies. Simply…read morethe best.

Buyer beware. Don't purchase items online!…read more Found a cabinet that fit our office needs and had a "gut" feeling I needed to see it before I purchased it Online. When I drove 1 hour to see the "in stock" item, mysteriously, it wasn't there And they weren't sure if they actually had it in a warehouse or not. They were quick to encourage me to go look at their "New" furniture line downstairs. They took my phone number and promised to call me once they were able to search their offsite warehouse for the cabinet, No call... but I see they remove about 20 cabinets from their online website In the last two days. They reminded me of a used cars salesman with the old bate and switch To get you into their store and buy something more expensive. Recommend if you find something you really want, go into the store, don't buy on line with this company. They'll be glad to take your money, not sure they can deliver what you ordered.

Great customer service in the printing department. I came in to get some documents laminated & all…read morethree employees were welcoming & helpful. One employee took the orders, another one fulfilled & the third checked customers out. The positive flow of teamwork is evident which makes it easier for us customers. The store is in great shape & not crowded with inventory. There's various sub-departments offering an array of items aside from office supplies. If you utilize OD often, sign up for their rewards program as you get instant deals & such on future projects/purchases.

This is my first yelp. I've left plenty of 5 star google reviews. Never a negative one. This is…read morequite literally the worst customer service experience of all time. Felt like a nuisance for walking in. Not just from one employee BUT ALL THREE I interacted with. Especially the guy at the print shop. I asked to print business cards for a week out and the guy didn't even know how to do that. Twin. That is your job. Lock in. I'm debating on quitting my job and applying for a job at Office Depot corporate just so I could fire these horrible employees

Buyer beware. I tried to return an Amazon purchase back to…read moreKohls to find out it belonged with ups. I'm already out so I stop at this location. This place charged me $3.18 to print one piece of paper. The guy even said I could go to Office Depot for $.25. He then tried to give me some nonsense excuse about how long it takes. Whatever dude you right clicked and hit print. Feels like a total scam and I hope everyone knows what this place is doing to either avoid going there or certainly come prepared! Taking my normal shopping business for me and my small business elsewhere!!!

I experienced excellent customer service here today. Malik was extremely helpful and professional…read more My request consisted of getting three packages returned to Amazon. I needed labels printed to allow the returns. Malik was patient and knowledgeable. His professionalism showed the way he effortlessly took care of other customers while assisting me. Multitasking with his great attitude is a skill many don't possess. Thank you Malik, you're an asset to UPS.

A great IT service and support company. The tech was very well versed in his area and bake to solve…read moreissues that most other companies would not be able to resolve.

They hire young inexperienced people that make numerous costly mistakes. There is never someone…read moreavailable more knowledgeable when something does exceed their pay grade. Excuses like we don't have training on windows 10, months after it came out to me Googleing how to fix something then instructing them on what to do. It's not even my job to deal with IT or the like unless things become escalated and I've contacted them more over a 3 month period than I have over 20 years elsewhere.

Fast, courteous, and competitively priced…read more I was late in arriving at 630pm, and they fixed my shattered iPhone 6 screen in 30 minutes before closing at 7. The manager even helped me pick out a new case to (hopefully) prevent future disasters :)

Can you hear me now? Oh yes!…read more So, the first thing you need to know is that Christine is the manager and she is a WEALTH of information for all things mobile communications! I received a lot more than a price match to fix a cracked screen (IN UNDER AN HOUR!) for an iPhone 6s. Yes, A PRICE MATCH! Sorry for the shouting, a price match, people! So, we came in for a cracked screen for my daughter's phone and while we chatted, Christine cleaned my phone because I dropped it in some cake batter and it wasn't working so well. She didn't charge me for the roto-rooter. She advised us as the best products to clean your phone with and showed me how. (Pressurized air can from Office Depot) Christine also gave some great advice for money-saving options for using our phones on an international trip. The icing on the cake was that some of the accessories were half off and I got an awesome neon car charger.