I stopped by this Zumiez store while my wife was shopping inside Macy. The first thing that stood…read moreout to me was the skateboard so I looked at some boards. They also have clothing here and shoes as well. The store is a medium size and the employees are nice. They asked if I needed any help but I just told them I was browsing. I think the skateboard prices are reasonable here and I saw a nice skull bag but I didn't purchase it.

Came in to return items wasn't to sure if it was eligible for return or exchange due to the time…read moreframe but keke was great help was welcomely greeted soon as i entered and helped within secs definitely would come again, as a retail associate myself the help I had was nice to see from her not all associates are helpful like her definitely happy with my new items !!

I went to hot topic today for the exclusive drop and even though I didn't get a Zoro, the girl…read morework works there whose name is PEACH she was very organized and fair. She was also very nice to the customers both who were able to get a Zoro and those of us who didn't. I was still able to buy exclusive One piece cards and so I was happy with that! Love the vibes and ambience of this store!

I will always be cool enough for this store…read more You wouldn't know it though because I don't wear black. I consume a lot of pop culture media. I make good choices. I have a giant collection. Prices may go up But so does value. What is your value? People that work here are always helpful. I'm glad there isn't a bathroom because it's always do awkward to have eye contact with a fresh bathroom buddy... especially when I'm shopping for my radical friends. Thank you

I wanted to recognize Crissy at the Glendale Galleria for consistently providing exceptional…read morecustomer service. Back in January, I had an issue with items that were delayed for a month due to shipping and weren't delivered on time for my birthday trip--something that was completely outside the store's control. Even so, Crissy took ownership of helping me track everything down and worked to find a solution instead of simply saying there was nothing she could do. That level of care made a stressful situation much easier. I recently returned to the store, and once again Crissy went above and beyond while assisting with my transaction. What impressed me most was that she remembered both my name and my wife's name from months ago without my wife ever being physically present just from conversation. That kind of genuine personal connection is rare and speaks volumes about the care she puts into every customer interaction. Before meeting Crissy, I wasn't much of an Adidas shopper. Her hospitality, professionalism, and commitment to delivering an outstanding customer experience have completely changed that. She has genuinely influenced me to become a more frequent customer. Having worked in retail for 17 years myself, I know firsthand how difficult it is to consistently deliver service at this level. I would love to have many "Crissys" on my own team. She is an incredible asset to Adidas, and employees like her are exactly what build customer loyalty and keep people coming back. Thank you, Crissy, for setting such a high standard.

I placed an order for pickup said it would be ready same day. Was not ready no big deal i bought…read morethe product somewhere else instead. I tried to cancel the order it won't let me I call and chat with the AI chat bot. It says I have to wait for the order to arrive and not pick it up. They don't know when the order will arrive. How can a business just hold your money indefinitely before they can cancel and refund your order ? The order was placed with this store but the main issue is with the online customer service. It's made me never want to buy anything from here again.

First time at the Highland Park WSS. Small but clean location. I honestly expected it to be more of…read morea mess so I was pleasantly surprised. We went in to look for new shoes for my son. Found a couple that he was interested in. Inquired with an employees about a different size. He checked the back and then checked his handheld device for inventory. My son's size was not in stock but we were satisfied with the employee's willingness to help. After a little back and forth he decided on all white hightop Nike's. Fairly priced. The store seemed to get a little busy while we were browsing but we got lucky when it was checkout time. No line. No line. Fast in and out. Overall it was a good experience and I would come back to this location in the future. Bonus: they offer military discount

Steve is my go-to guy; dependable, honest, quality gear and service for a fair price. This is what…read moreI expect from my local bike shop. Thank you, Steve.

First of all, the prices here are NOT it. I found the same crocs cheaper on the crocs website and…read morethey refused to price match. The selection also is dismal, and they don't even have colored shoe laces. Worst of all, I dealt with a really rude employee. I asked for a UK 7 in a pair of docs and he laughed at me and patronized me suggesting I was wrong and weird for going by UK sizes. I'm sorry but it's written on ALL doc marten boxes. I said UK 7 because I thought it was easier than saying women's 9 because sometimes I'll be handed a men's 9 instead. That's how I ask for shoes AT the doc marten store downstairs at the mall. It's normal, he didn't have to laugh in my face and treat me like I'm dumb. It felt sexist to be honest. Then he tried to sell me a leather care kit for the doc martens I was wearing. He was pushy after I said no and high key insulted the state of shoes. For background I know a LOT about leather care and religiously take care of my doc martens, so this felt really really rude. They were 5+ year old shoes that I wear when making art, they were not even mean to look perfect but I already use a leather balsam on it, i take such good care of my multiple pairs of docs and have a routine. He also definitely didn't know what he was talking about with the leather care kit--he just made me feel so insecure about how my shoes looked and made me feel like I was stupid the entire conversation when he clearly didn't know about anything he was talking about. Once again, as a woman, it was so so sexist how he was speaking to me. Terrible man, terrible experience, expensive store, sexist vibes. That's all I'm saying. 1/5 for real.

Today September 11,2025 I had the best service at Journeys by a young woman working there. I didn't…read moreget her name but she was very nice and attentive even though she had many customers.

William and April (I hope I'm remembering their names correctly!) helped us purchase and get fitted…read morefor a tux and shoes and it was 5-star service! Very knowledgable, patient, attentive people. Their positive attitudes truly made our day. I would 100% recommend visiting this store if they are working! Thank you both (and also the tailor, I'm sorry I did not get his name but he was excellent as well!).

I literally just walked outside. All I needed to do was try out some pants so I can order some…read morejeans online. They went above and beyond helping me recommending sizes. I found out I'm a 3430 in slim, fit and regular! I walked in two different times today and they help me with a smile on their face. The whole staff help and was just good energy!

I love this store. If I win the lotto, half will go to this store…read more Their stuff isn't cheap but also not too crazy. Their loungefly backpacks are so cute and sell out. When in doubt, just buy it. Trust. I saw some cute stuff I didn't buy at the store and had to get them online when they locked us down again.

I stopped by this BoxLunch store inside Glendale Galleria Mall to look at their Dragonball figures…read more There was already a line here in the morning before the store open but I don't know what they were waiting for. When I walked inside the store once they open, an employee told me about the specials they were having. They have some nice backpacks, snacks, shirts, figures and etc here. I only saw 1 Dragonball figures so I think they sold out of it.

Best store on Melrose. With great selection of kicks and streetwear necessities. The guys that work…read morehere like Christian and Franz are the nicest dude you will meet in the industry. If you're looking for Adidas, Nikes, toys, they will have it. Also make sure to check them out every special release because they always carry all limited releases. Next time you swing by tell them Louie sent you!

Internet says it closes at 7, everywhere says 7... showed up Thursday night at 6:30 and it was…read moreclosed. Worst part is it's the only store that carry's bearbricks, which my son loves and we went to universal studios for his bday and promised to take him to get bearbricks. We live 2 hours south of here. So my son was very bummed that we couldn't end the day with what I promised.