Great salesmanship and the guy who helped my dad was very honest and great with attention to detail. This is where you get a quality hat.

Store selection is massive and varied for all tastes. We were most impressed with Claudi A Tuesday. Her knowledge and care for listening to my request and making sure that I found the perfect hat. Also, her honesty in sharing what would look the best on me, helped convince me to buy two hats. She is the best part of this great hat store Ron S read more

Claudia the saleswoman must have spent well over an hour helping me try on different hats, different styles, and is a pure joy to work with if you're in the market for a hat! I'm quite hat-ignorant but she took me through the different styles, colors, shapes, etc. and went so far to inquire what occasion I will be wearing the hat and about my wardrobe all designed to match me with the best possible hat, which she did - a grey felt bolero by Fernandez Roche of Spain and I love it! Claudia is extremely knowledgeable, fun, and very creative when it comes to assisting her customers and she's REALLY into her job! It was a great experience and I'd definitely go back... read more

Hollywood Hatters - Hats Near Me - Los Angeles, California

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Honestly, 2.5 stars but I have to round down for the bad service. Actually, let me start here. Sal's a good guy. He knows his product and he's surprisingly patient when trying customers come in . . . More patient than I am with them when they interrupt my shopping. His prices and selection are good too. HOWEVER He's not always there and he continues to employ the most incredibly rude girl. Since I'm west side, I always call in to see if they have what I'm looking for before I order from JJ's and she ALWAYS says something rude to me. For example, "hey, what do you have in the way of packable panamas? Borsalino, preferably, but I'm flexible" "I have an idea, why don't you just put it on your head". She's JJ's best salesman, I swear. Anyway, if I'm in the area and I see Sal in, I'll pop in otherwise I tend to skip it. But you do you. read more

Disappointing. I visited looking for lightweight hats. 90% of stock was very fall and heavy. It was April. When I did find some suitable for my cruise I spent over $300. Claudia, the salesperson, charged me $10 more for one hat than it was marked. When I came back to show her this error she refused to make an adjustment. Needless to say, I will not be returning. read more

Went back again to get a different type of hat and a woman was tending the shop that day. She was thorough and made sure the hat fit properly as well as gave me hat care instructions. I already got that information on my previous visit, but it didn't hurt to hear it again. Still a great experience going here. read more

Amazing hat store! I am enchanted by the beauty and variety of styles. Claudia, a wonderful person who helped me choose a replacement for my beloved lost hat, is amazing--sweet, very, very helpful, and a true gem all around. If you're wondering how to pick the perfect hat, she's the one to guide you! I got the Ferrari of all hats--a great value and investment that will keep me company for years to come while boosting my confidence. If you're hat-curious, give it a try, and you too will become enchanted! read more

Hollywood Hatters - Amazing hat store! The the Ferrari of all hats--my Stefeno ! - Hats Near Me - Los Angeles, California

This place might seem a little overwhelming at first because they have so many hats to choose from. But don't be intimidated. Just say hello to the gentleman behind the counter and he will make you feel completely comfortable and find the exact right hat that you're looking for. I love this place. read more

We had an incredible experience at Hollywood Hatters, thanks to Claudia! She is such a joy--warm, patient, and truly passionate about what she does. She took her time to help us find the perfect hat, explaining different styles and fits with so much care. Her customer service is exceptional, and she made the whole experience wonderful from start to finish. If you're looking for a quality hat and a fantastic shopping experience, ask for Claudia--she's the best! read more

I came here with my Bros one Saturday in search of a hat... a top hat, a very friendly lovely young lady greeted us and assisted me particularly in finding the right top hat for my event. She gave some suggestions and options which I very much appreciate ( while my two comrades browsed and tried on all sorts of hats to their enjoyment ) after trying on 3 kinds of top hats, I decided on one of moderate height and fits my head right. The price is moderate so it won't break the bank, for the quality and service I got, I thought it's well worth the price besides it's a novelty hat so being above the amount of a regular baseball cap is already a given. Overall, I am very happy with my purchase and I highly recommend them for all your specialty hat needs. Thanks Hollywood Hatters! read more

Hollywood Hatters - Great place to shop for novelty hats - Hats Near Me - Los Angeles, California

Great visit to Hollywood Hatters - a relaxed, no-pressure place to select attractive hats for your needs! We (not very hat-savvy) dropped by this place after reviewing various hat shops around the area - some were hard to get to, some felt unapproachable and overwhelming, and finally we found Hollywood Hatters, which had good reviews online. Metered street parking is available. Upon entry we were greeted by a gentleman and a lady, who were friendly and arranging the stacks on stacks of hats! The place is smallish, but feels cozy and the hat selection looks so inviting. We were there to find a replacement cap for my husband, and as our stay grew longer, the lady helped us cheerily, showing us the selection of colors and styles (newsboy, vs driving cap, vs something with a more military style), and the arrangement of caps by size, showing us to a mirror. "And a hat for you, the lady?" she asks - even though we weren't there for me, it was nice to be acknowledged there too! The man let us know that if we were in between hat sizes, they would be happy to stretch out the smaller size for us for a better fit. The lady showed us the stretching machine in the corner for good measure! "Visit us again!" We walked away with two elegant caps for my partner and we felt great about the purchase and service, did not feel pressured and had a good experience being allowed to browse at our own pace with a stylish selection of hats, but also with a helpful person available to answer any questions we had. Wonderful experience! read more

Hollywood Hatters - Hats Near Me - Los Angeles, California

For the opening of my show, I bought three hats from the store and I can't say enough good things about Claudia and her sense of style and ability to find me a hat that looked good. I ended up buying three Borselino's. A bit more than I intended to spend, but it was fun and I look sharp in my new hats. Thank you, Claudia! read more

Love love love this hat store. Every imaginable hat at super prices. You might even run into a famous celebrity. I've seen a few in there.

Claudia helped so much getting a cowboy hat ! Second time coming back. Will come back again because of her ! read more

Hollywood Hatters - Hats Near Me - Los Angeles, California

Huge selection of hats. I wanted a planters style hat for an upcoming cruise and so I searched around and made our way up to Hollywood Hatters. I use a power wheelchair and found the store a bit of a tight squeeze to get into and to move around. This is due to the huge inventory of hats. But Claudia the salesperson was super helpful and moved boxes etc for me. Claudia did a great job helping me find the right hat and she provided excellent customer service and explained the history and background on Panama hats. Other than the small size of the aisles, this is a great shop with above average friendly service. read more

Hollywood Hatters - Scala Hand Woven Ecuadorian Panama Hat. - Hats Near Me - Los Angeles, California

My wife and I went shopping for ladies' hats. Claudia helped us, and she was absolutely outstanding! Not only did she provide a wide selection of hats, all of which we purchased, but she educated us in their care, what makes a great hat, how to hold and store the hat, etc. She was also thoroughly charming, and we will most definitely be back. By the way, I consider our purchases a wonderful value for what we paid. read more

My parents went to this store and Claudia is such a sweetheart very understanding the prices is amazing and high quality hats my parents would definitely would come back after the amazing experience read more

Went to a holiday party & saw a guest wearing this really nice hat. I liked it a lot, and asked him where he bought it. He referred me here to Hollywood Hatters. I went the next day and was pleasantly met by Sal. They have a wide variety and tons of hats. Sal asked me what I was looking for, and I explained it to Sal as best as I could as I am not as familiar w/ different names and brands. Sal was very patient and listened to what I was looking for. He was able to know exactly what I was talking about & found the type of hat that I was looking for. I was very happy Sal found what I was looking for. I am definitely buying more hats from here. Customer service was fantastic! On my 1st day wearing my new hat, I received so many compliments. This is a great find! read more

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Claudia is absolutely amazing. She found us our perfect Kentucky Derby hats and she's a complete doll. read more

Hollywood Hatters - Claudia is amazing!! She helped us out and found us our perfect Kentucky Derby hats!! She is a doll!! - Hats Near Me - Los Angeles, California

They have a big selection, the shop keeper ( perhaps owner) was helpful and answered our questions, The problem I have is the filth! As soon as I walked in I started sneezing from the thick dusty shelves that the hats are stacked on, I've had allergies since I left there 3 hours ago ! Ruined my day , clean your store! read more

Excellent service- fabulous selection of hats - many different colors/styles & price points

Claudia was so helpful with helping me pick out the right hat for a wedding. I'll wear it and report back after the event.

I stopped by here last month because I was looking for a specific type of hat to wear on vacation. Specifically, I needed a straw hat that fit snug and perfect because I was going on a ship and wanted to wear a hat that wouldn't fly off my head and also didn't have one of those lifeguard type draw strings attached. The lady at the front desk found me a very stylish hat and then used the hat stretching device to give me a perfect fit. I wore the hat every day on the ship and the wind never stood a chance. They have a great selection from straw hats to felt and hats for both adventure and style. If you want to physically try hats on, look in the mirror, and shop for fit, this is a great shop. read more

I'd heard about this place for years as one of the best hat shops in the US. After visiting, I have to say I was underwhelmed. I do understand there's some supply chain issues that are beyond their control, but the shop itself was not well organized, hats or all sizes and styles in one heap. The employee was barely helpful. She didn't seem to understand hat sizing very well and was clearly not going to put a lot of time into helping us find anything. read more

Hollywood Hatters - Hats Near Me - Los Angeles, California

DO NOT BUY A HAT FROM THIS PLACE ON LINE! I purchased two identical hats from this place. One fits and the other is at least a size or two too small. I contacted the shop immediately upon receipt of the hats. When I called the shop to arrange for an exchange, the girl there quickly tells you that she cannot approve exchanges or returns and I have to speak to Sal the owner (who apparently is seldom in the shop). She then gives me the owners email address (but no phone number when I asked), and after four or five emails and four phone calls to the shop, Sal finally responded to an email saying that he will check his inventory and that he's sorry it didn't fit. After following up with several more emails, all communications went dead. I got the feeling that he was trying to wind the clock down until he could tell me it was too late to do a return or exchange. All I wanted as an exchange!!! This place has no regard for Customer Service and is certainly not interested in any repeat business. If you need to buy a hat online, I can highly recommend several other shops that i've purchased from in the past and were an absolute pleasure to deal with. Try Salmagundi in Boston, JJ Hat Center in New York, Holland hats in Connecticut, or the Village Hat shop. If you purchase from Hollywood Hatters online and have any minor issue with your hat, REMEMBER THAT YOU WERE WARNED!!! Follow-up; Amazing that you responded to this review within minutes of the posting (the same as the Google review), but I couldn't get the time of day from you when I needed customer service. You never told me HOW to return or exchange the hat. The hat shop employee specifically told me that all returns and exchanges were handled by you off-site and not at the shop. Now you call me crazy? Folks, this is what you can expect when your spend your money at Hollywood Hatters! read more

Not cheap, but a great selection of hats. I walked in looking for a hat and left with three and several hundred dollars lighter. The sales person (woman) was super nice and accommodating. Would go again. read more

A purveyor of fine, luxury hats, Hollywood Hatters has a unique and vast selection of hats for any and every occasion. Sure to make even a Texan gush. I came in town for a show, and one of my traditions is to get a new hat to commemorate my trip. This time, I went with a 4X Buffalo felt from the American Buffalo Collection line by Stetson; the Austral in Bark. I ordered the hat online and picked up in the store, which is where I had my first encounter with LA's Official Hat Dr. Justyn aka "The Hat Dr." shook my hand and looked me in the eye when he greeted me--and important part of conducting business--then proceeded to show me around the store, unbeknownst to him that I had already made my selection hours before entering. After I was done perusing the wonders that adorned the wall and making mental notes of all the headpieces I coveted, I brought my Stetson up to the counter. The Dr.'s perch was modest, the scalpels, tools and operating table had a vintage flavor to them, indicative of countless operations by a smooth operator. The Hat Dr. went to work with his hands and what came out of the other side was a masterpiece. Thanks, Hat Dr. for my Stetson and the memories. read more

Hollywood Hatters - Hats Near Me - Los Angeles, California

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Nice selection. The woman there was nice but the owner - that's another story. Call it fake nice, transactionally nice. This place is also chaos, worst customer service. He was talking with us then ignored us mid conversation to hit on a woman and follows her around! We were promised he would steam form a hat we selected for our wedding. Come back Friday he says I'll have it done - he hadn't done anything by Friday in fact he forgot. We beg our wedding is in 2 weeks. More promises from his staff. Zero follow through, know one knows what's going on there. You're basically at McDonalds with staff that's confused about basic things we asked for like "can we leave him a message." Call him after that - impossible to reach. We're told to email him, no response. We're told we will call you back. No call back. Then we go back - they have no idea where the hat is. read more

best customer service i've received ever in LA. Claudia was so helpful, kind, and sweet. Really made me want to buy out the whole store

Some of the best customer service I've ever had. Claudia is so nice and patient Definitely recommend coming here for all your hat needs.

First time visiting this store with an awesome result. Found the perfect fedora for an event I will be attending. This is definitely going to be a spot I check when I need that perfect head dressing. read more

my favorite hat place in LA! Claudia is the BEST! i came in for one hat and left with FOUR & this isn't my first time buying here! it's a dream! SUPPORT! read more

I visited Hollywood Hatters for the first time and had a great experience! This is due to the AMAZING customer service provided by Claudia. She was alone in the store with several customers, but acknowledged each one and took time with each of us making sure our questions were answered and we felt attended to. So even though I waited my turn, I never felt slighted. Her spirit was infectious. It takes me awhile to make a decision, and some store personnel can tire of me, but not Claudia. She helped me make the right decision on my hat, so that I left satisfied. I'll definitely be back for all future hat shopping. Great product as well! read more

I've done business with this amazing shop for years and it never fails to impress me with their wide array of hat styles including ones that you can't find anywhere else... but above and beyond that is their superlative customer service...WAYNE L. DAVIS read more

Sal, we wish we had found you earlier! We thought we had to go to NY for my husband's black fedoras and you are right here. Thanks for helping us today to choose the perfect hat, and for putting the pinches in for us. It was a sweltering hot day, and you served us graciously, even though it was very busy in the store. Much appreciated! S. and R. E. H. read more

Best selection! Fedoras galore! Close to La Brea on Melrose. Sales person is very helpful!

Great selection, wonderful guidance from Claudia, and a blast to visit! If you need a fine Hat, you'll find one here.

This is a great spot to find the perfect hat for any occasion. Everyone is so nice and will help you find exactly what you're looking for.

I highly recommend this store to anyone in the market for a hat. Sal spent copious time with us reviewing differing offerings for size and look and the selections were more than adequate. After making a purchase, he cleaned and steamed the hat. Terrific customer service and a reasonable price. read more

This store has every stylish hat you can imagine. Small store fully stocked with everything. The sales person was so extremely knowledgeable and welcoming. I traveled from the Valley and it was well worth it. My new local hat store.. read more