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    Sweetwater Home Services

    3.6 (94 reviews)
    Closed 9:00 am - 1:00 pm
    Updated 1 month ago

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    Services - Sweetwater Home Services

    Water heater installation

    Water heater repair

    Water purification system cleaning and maintenance

    3 More Services

    Water purification system installation

    Water purification system repair

    Salt delivery

    Sweetwater Home Services Photos

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    Recommended Reviews - Sweetwater Home Services

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    Hi Richard, I hope you're doing well. I have a slight situation with the Sweetwater Home Services located at 1724 Cheddar Loop Road Austin, Texas 78728. I brought the water softener from that location about two years ago. According to the agreement, I am supposed to get 10 years of soap package, which translates to two sets of soap packages. Justin delivered one set for me and another for my neighbor as a referral bonus in lieu of the $100 Home Depot gift card. Justin also said that once I run out of soap, I can call up Sweetwater and they will deliver the second set to me. It seemed like a great bonus to the product and we signed the contract. However, I was denied when I went to the location to pick up the second set. I have listed the list of events: On Nov 3, 2021, at 8.09 pm - I emailed the Sweetwater Home Services salesperson, Justin, that from the two sets of soap boxes he had dropped off, one set was from me and the other was for my neighbor as a referral bonus. On Nov 3, 2021, at 8:12 pm - The Sweetwater Home Services salesperson, Justin, agreed that one set was for me and the other was for the referral. Furthermore, Justin stated that I could call them and they would deliver another set to me at any time. On Sept 30, 2023 - I went to the Sweetwater Home Services office to request for the soap set. The manager did not even come out to the customer area to discuss the situation and flatly denied my request. To add insult to injury, when I emailed Justin, he also stated that I was not eligible for the second set and refused to send me the second set. I would greatly appreciate it if you would please look into the matter at your convenience. Thank you,

    Christine M.

    We just bought a new house, which means that everybody and their uncle is sliding into our mailbox to either scam us or sell us something. Along comes Sweetwater Home Services with this gem of a postcard containing multiple hallmarks of a scam: * No business name mentioned * Ripoff of a well-known company's styling (Home Depot's colors and font) * Sense of urgency ("call within 72 hours") * Sense of exclusivity ("opportunity to receive...") Luckily we have Google these days and I was able to quickly ascertain that the phone number belonged to Sweetwater and that the promised gift card is for agreeing to a "complimentary water analysis" (and presumably a lengthy high-pressure sales pitch). 1 star for the spam and deceptive marketing practices. It's gross and if their company's service and products were up to snuff, they wouldn't have to resort to this.

    RainSoft Water Softener
    Kai Siong K.

    Love the Sweetwater Home Service team including installation and customer service whom follow the pandemic safety rules by wearing mask and practice distancing. Highly recommend water specialist Jeff Bononchini who is very professional in his field of work and prompt follow up. His patience in explaining how soft water work and follow up with every single questions/doubts never stops impress me.

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    Great service, pleasant and efficient staff. Very pleased with their service. Completed work in timely manner, highly recommended.

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    They asked for a phone number and said I'd prefer email. Never heard from them again.

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    Page 1 of 3

    Ask the Community - Sweetwater Home Services

    How to check if my water softener is working to the optimum conditions. What is the best way to check if the water hardness is at right level?

    Hi Sunil, the best way to check would be to get a soft water test kit. Please call our office and we can send you out a test kit free of charge. Thank you.

    Don’t See Your Question? Ask Away!

    Review Highlights - Sweetwater Home Services

    But after Phil came in and showed me all that I am consuming or the damage that it causes, is mind blowing.

    Mentioned in 7 reviews

    Read more highlights

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    People searched for Water Purification Services 544 times last month within 25 miles of this business.

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    Teamwork Home Designs

    Teamwork Home Designs

    (26 reviews)

    We are having to delay our remodeling project till next year, so I will update this review with…read moremore info when we move forward, but Teamwork Home Designs already deserves a resounding 5 Stars, and is absolutely who we would want to move forward with. Avi was an absolutely delight. Fast, clear communication before the initial meeting. Very thoughtful approach in our initial meeting. So many images from their highly impressive portfolio to help us think through options. Excellent examples of communication and workflow from previous projects. Instantly ready to share previous customers we could reach out to for references. A really good balance between sharing his ideas for our project, but also really listening to our feedback on what we wanted/invisoned. All the right insights for how to keep us in budget, and very generous with (we can add this/that for little/no extra costs since we're already doing XYZ). We mainly requested a bid on two projects (Kitchen and Primary Bathroom) and help deciding the scope for the remainder of our projects (Flooring, Guest Bath, Office, Patio, Etc.). We were very impressed with how realistic, but also open-minded he was with what portion of our "bonus" projects we could fit in. The formal quote came in fast after our initial meeting, was easy to follow, and fairly priced. Found the proposed timeline to be very well balanced for efficiency vs realism. Appreciated the suggestions provided for if we should/could "live-in" during the remodel vs. a timeline that would allow the bulk of the work to overlap with a time that we were going to be out of town already. Also insights on what it would be worth "buying in advance" to take advantage of sales, even if the actual work was delayed. We got a few quotes and would have felt confident moving forward with any of them when the time came, but the quality of their portfolio and Avi's attentive listening definitely put Teamwork Home Designs at the top of the list. Can't wait to work with them in the future.

    My experience with this company was disappointing. Before hiring, I recommend asking to speak with…read moreprior clients and reviewing completed projects similar to the scope of work you are considering. The team appeared comfortable working on bathroom renovations; however, the shower diverter was not installed correctly, which caused the handle to be improperly aligned. We later hired a licensed plumber to inspect and correct the issue. Overall, the quality of work did not meet our expectations. Some aspects of the workmanship appeared rushed, and based on our experience, I would recommend exercising caution with detail-oriented tasks such as wood staining, drywall, painting, or door hardware installation. This project did not go as smoothly as anticipated, and I would not choose to work with this company again.

    UB Kitchens - Kitchen

    UB Kitchens

    (58 reviews)

    $$

    We just completed a kitchen and master bath remodel and used UB Kitchens as our cabinet supplier…read more Craig was a pleasure to work with during the design stage and the installers; Nick, Jimmy, and Justin, were absolute craftsmen. There was never a delay where we had to wait on the cabinet supplier and the cabinets are the nicest ones we have purchased in three kitchen remodels. Highly recommended.

    I wanted to hire UB Kitchens as they seemed legit. They met with me about my kitchen gut/remodel…read morejob and gave me a quote of $25k. I really liked their customer service and the high quality of their cabinets. Unfortunately, as my house was getting close to completion, I flew in to meet in person to work on the kitchen project and they quoted me $66k now. I understand prices are increasing during the pandemic but not nearly triple. It looks like on top of the price increases, they may have counted the wrong number of cabinets needed for the project. I tried to work with them cause I wanted it to work out but ultimately, I would have had to make too many sacrifices to fit the budget such as not doing some upper cabinets and doing open shelving instead. In making these edits, they could get it down to $45k, still double the original quote and with too many sacrifices. If I calculate cabinets, counters, GC work, etc, the kitchen would be well over $100k. For that price, you should just go with a fully custom kitchen company. If I wasn't building a new house, building out a big pool and deck and all these other incredibly expensive projects, I would have liked to go with UB, but their pricing was more than I think I'd worth for semi custom

    Austin Kitchen and Bath - Custom cabinets with custom lighting

    Austin Kitchen and Bath

    (34 reviews)

    Rick and his team did a wonderful job of working within our very strict budget to create the…read morekitchen I dreamed of in our new home. Rick wasn't afraid of special requests and worked creatively to accomodate all of my wants, needs, and wishes. Rick helped us to source ideal materials for our kitchen and made suggestions that helped enhance the functionality of the space. Additionally, we have a toddler and his team did an excellent job working to accomodate nap schedules, playgroups, and cleaning up diligently to ensure our little one's safety in our home during construction. Several months after the remodel, when I had one or two minor issues (so small that I can no longer even recall what it was), Rick came out personally to fix them and ensure that everything was still meeting his standard of excellence. One of my dogs recently chewed one of the cabinet facings that housed the built in trash can, and Rick- who paid careful attention to my love for my baking and cookbook collection- also helped me to come up with a cookbook cabinet solution that will be built to put in its place (and will be far less enticing to our hungry pups!). We plan to do a gut remodel of our master bathroom in the near future, and we will use Austin Kitchen and Bath for that as well without hesitation. Their quality control, personal service, and attention to detail are fabulous and I am beyond happy with the care they put into creating a communal space that has become to hub of our home.

    Rick is a professional artist. He fulfilled my vision for my bathroom. All new cabinets to my…read morespecs, design and vision. He's a perfectionist and I appreciated that attention to detail. Beautiful woodworking and quality material to make my custom cabinetry gorgeous furniture to last years to come.

    Luxe Kitchen & Bath - before with old wood range hood and backsplash

    Luxe Kitchen & Bath

    (23 reviews)

    We did a full primary bathroom reno. Everyone went above and beyond for our project! We have never…read moredone a renovation quite like this. I would say ours was an average project in terms of sizing and cost but everyone still traded us like a VIP. Any concerns were handled immediately. Overall, the project was finished fairly quickly with only maybe a 3 month wait to get started - but that's to be expected in this area right now. I would totally use them again for future projects.

    After a really disappointing experience with another contractor, my husband and I were so thankful…read moreto find Luxe Kitchen and Bath. We had already completed all the demolition and design work ourselves, but Don and his team stepped in seamlessly to help fine-tune our ideas and bring our vision to life on budget. They transformed our space into the master bath and kitchen of our dreams! The craftsmanship and attention to detail were outstanding--especially the tile work in our bathroom by Eddie, which is absolutely beautiful. Communication throughout the entire process was consistent and clear. Faith and Kim were wonderful to work with and made sure we didn't miss a single detail. Don and Greg followed up regularly, kept the project on schedule, and ensured everything was completed to perfection. After the experience we had before, working with Luxe Kitchen and Bath was such a relief. We couldn't be happier with the results and highly recommend them to anyone looking for a trustworthy, professional, and talented team.

    Sweetwater Home Services - waterpurification - Updated May 2026

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