Must be read, it is very important. What happened is unacceptable, and it is very rude. Story is long, but I'll keep it short. One of the most polite kids I know, his name is Nick. My friend Nick went to surf's Up, and they treated him terrible! I know Nick very well, he never does wrong. Surf shop manager was the one that took next order, and thought Nick called hi, a bad name. I know Nick would never do such a thing, it is sometimes hard to hear what he saying especially with a mask on. The manager told Nick to wait outside, and the manager said to nicks friend if I see that kid again I'm going to slap him, which is a very illegal thing to do. He was serious about this, and he looked at Nick outside and called him a bad word multiple times. Nick said the next day he went back with his father to see if he could get an apology, but both the owner and manager are filled with hate and cannot apologize to a teenage boy. Rather than apologizing, The manager and owner said Nick called the manager a bad word, which is very untrue. First of all they blamed Nick for trash in the upstairs of the restaurant, even though Nick was not there at the time when this happened. Leave problems at the front door, that is working thing that I have learned, but the owner and manager, who both have big issues outside of work have brought them in to work. Nick needs justice, but he was wronged. He is not allowed back for the dumbest reason ever, were his reward for taking the blame is not coming back, when he should be able to get free pizza for life. I am not sure if the owner and manager or married or dating anyone, but the person they should be seeing is a therapist, to work out their inner problems, especially the manager. I'm all I have ever heard this Manager is not a good person, year after year of coming to Bethany, this manager has somehow woken up on the wrong side of the bed every single morning. , My experience here has been terrible,, if not put in jail. It's very illegal to threaten to hit a teenage boy, especially when he's paying for your food. This say sticks and stones may break your bones, but the main thing in this situation is the words or what hurt him. He was called a very bad name by the manager, and told he was a liar I'm not a manager and owner. If the manager and owner see this and would like to reach out to me, I can help them look for a therapist, to help them resolve their life problems, which has definitely built up greatly over the years. Both do not seem happy with their job, and it might be hard to get a new one with an attitude like theirs, but if anyone can please offer them a job that does not have to do with people, because that is what they need read more