I should admit I've been avoiding going to brick-mortar stores for years now and been shopping exclusively online. My recent visits to this location of Sur La Table has to some extent changed my mind. The employees are extremely friendly and knowledgeable and this is the quality that is expected from any store that wants to stay up in competition with Amazon and other online retailers. My first visit was to buy a hand-blender which was available for a cheaper price than amazon. While buying this got a change to try out several knives they had for demo. The lady who helped me suggested I come back during the Labor day weekend, when they would likely have several sale going on. Went again during the Labor Day weekend and was helped by Timothy, who was very knowledgeable and patiently helped me chose the right knife for my needs. Overall a 5-star experience ! read more

So disappointed today in my customer service experience at the Kirkland location. Went to do some shopping and also had some mini tongs to return that broke after using 2x. Due to COVID19, etc. haven't been out shopping as much and so had set them out to bring back, really just wanted to exchange for a new pair. Walk in, greeted warmly, but when I mention the tongs I immediately get a "we'll do u have a receipt?". Ah.. no... it was a couple months ago and they're like $7. And isn't that why they take your name every time you purchase something there?? Anyways.. kept shopping, grabbed a new pair, said we'd deal with at checkout, they could look it up on my account. Bought about $130 worth of stuff... now the tongs. The young man on the register immediately asks if we have a receipt...I politely ask him if he can't just look it up? He finds them in the system from our account (BTW, they say "Sur la Table" on them), and now doesn't know how to do an exchange. Calls the manager over, she says, "Do they have a receipt ?". I had to walk away for a moment and pretend to look at a candle while I really wanted to bang my head on the counter. She then proceeds to tell me, we have a strict 60 day policy on all returns, so I can only give you store credit. YES!! That's what I want! A new pair of tongs, that's aren't t broken. The exact same ones. That's why I have 2 on the counter, 1 broken, 1 unbroken. They finally figure it all out and ask "would u like a receipt?" Ahhhh! Sure, throw it in, but if something breaks In 2 or 3 months, u know I won't still have it. Grrr, I mean isn't that the point of putting u in the system?! So. NOT the Nordstrom way, guess we're all a little too expectant of that here in Seattle. read more

i booked for a birthday and j was able to learn a lot. might go again but price was a little high

My husband and I took the Date Nate Cozy Fall Dinner cooking class. When we arrived we were told the last class was still going and ours was going to be 30 minutes late. Our ended up running an hour over so we did not eat until 10 pm. On the menu was shaved Brussels Sprout salad - and we were to use a mandolin to shave the Brussels Sprouts. A woman in the class asked if we should use the safeguards. Our chef replied, No I go rogue. A few minutes late I cut the tip of my thumb off and missed 20 minutes of the class taking care of it. I filled out the survey, left 2 voice mails and wrote an email. I never heard back from the company at all!! I did get issued a refund as I had requested, but no one from the company contacted me even though I had requested it. I think customer safety should be important as should maintaining customers by addressing concerns. I will not be returning. read more

I drove 30 minutes to get to this store shortly after it opened at 10am. When I arrived they were closed for inventory. You can't come in to the store early and inventory before the 10am opening? The store manager clearly does not care about good customer service. read more

Ordered a valentine's day gift for my wife for in-store pickup. (I wanted to surprise my wife, and could have used Amazon, which could have been a lot easier, but she would have seen the order). Sur La Table confirmed the order. After two hours, they cancelled. Now, no Valentine's Day gift for her. And the website was hard to use (had to check separately for each color in stock.). If you're going to be an overpriced kitchenware store, at least have good customer service. read more

I love this store!!!! It's freaking amazing and I always freak out over all the kitchen things! Barb is so fun and sweet and helpful!!!! She did great seeing that I was weak and up sold me like a pro! read more

We had a mixed experience yesterday evening with Chef Corey and the Venetian Date Night cooking class. Pro's: + Room was set up well and our work area had everything measured out and was well prepared. + The assistant was a great help, constantly coming around and clearing our areas as we went along, and helping us with anything we needed. + The food we made ended up tasting quite good, at least the main course was. Appetiser and dessert were are 3.5*. + We were paired with a fun couple which made the evening all the more special. Con's: - When we arrived and walked into the classroom nobody greeted us, and we weren't sure if we were even meant to be in there. - The dust in the ceiling area over the cooking space was thick, pretty gross! - Chef Corey had very little control over the class, and no demonstration was made, just simple quiet instructions unclearly, which meant everyone was constantly not doing it right and having to go back and start again, quite frustrating. If we had been able to observe him do it we could easily have copied but so many things were not made clear. He apparently only started teaching in April, which might explain it. - No nice beverages are served on the date night class. I'd expect a daytime or morning class which is often cheaper to not include a special beverage, but for date night, we were all expecting that a few bottles of wine would be opened, but there was only water served, quite disappointing especially at $80pp. Needless to say, we left having had fun, but most of the fun was in trying to figure out the recipe ourselves having not been instructed well, and being amused that we all came away having had a rather expensive dinner with no real lessons learned! A 3.5* overall. read more

Sur La Table - Sautéing the scallops! - Kitchen Supplies Near Me - Kirkland, Washington

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I've booked two cooking classes and both have been cancelled due to staffing issues. I appreciate the communication (at least a day before) and the swift refund but am annoyed that they are still offering classes you can book but a high chance of cancellation. I was looking forward to the cooking classes but won't be booking again and will look elsewhere for a class/company that doesn't have a high cancellation rate. read more

I signed up for a class and it was canceled. I signed up for another class, showed up and no one, besides the 4 other people signed up for the class, was there. Called the store when it opened and they said, oops we were supposed to cancel this class. Sorry we will send you an email with a refund. Called a week later, sorry still working on it I will process the refund again. Called a week later, had to leave a message and no one has called me back and never received a refund. Contacted customer service and my credit card showed the refund the next day. Will never go to the Kirkland store again. read more

I got a coffee maker from this store 3 to 4 months ago and it stopped working. I was going to submit this to the manufacturer so it can be repaired however I replaced my receipt. I called the store to see if they had record of my purchase. They said they found it and could exchange the coffee maker instead. We were excited that the store was willing to do this a little past the exchange time frame. However, the coffee maker was out of stock so they took down our info and said they would call us once its in stock. 3 weeks pass and we did not get a call. We call the store to get a update and they informed us that they still don't have it in stock. We explain our situation because we been making stove top coffee. We told them we can exchange it out for a higher priced coffee maker and pay the difference or we can just get the receipt to do a warranty repair. The store manager tells me that they can't find our info and even if they could they cannot honor our return. I told them the last time I called they found my info. They said they can see a purchase of the coffee maker but there is no name so they can't help us. Now we are stuck not able to get our coffee maker fixed and the store getting our hope's up all just to shoot us down completely for a return. Now we are out of $300. This was very poor service from Sur La Table. We will not be shopping at this store or company again. We have messaged corporate but no response from them either. I thought this store cared for its customers but seeing this service we were mislead. Beware of this before you shop here. To be honest go to another store that is not Sur La Table if you want better service. Lesson learned never trust a corporation and always keep the receipt. read more

We thoroughly enjoyed last week's cooking class with Chef Michael (Date Night: Cooking with Wine). Great food and the chef was entertaining and moved the class along at the perfect pace. read more

I don't think it is possible to not love this store. I mean, seriously. It is like Rule #34 coming to reality, but about cooking and food and not...well, what rule #34 is about. They...have...everything! I absolutely love wandering through this store. It is daunting and inspiring at the same time. This is not a bargain store, you will see a variety of items. Knives going all the way up to $1200 (for one), as well as a full set for around $25-30. I love that they carry the higher end stuff (though it makes my heart sad every time I walk past the knives I want: see above) but that they also carry the every day stuff that is still GOOD quality stuff. My favorite spot is the clearance section in the back. The markdowns are often times out of this world awesome. Upwards of 75% off is more likely than not. Get yourself signed up for one of their MANY cooking classes or other events! read more

This review is for their macaron class - yes, French macarons, not to be confused with the coconut macaroons! =) I've heard how hard macaron making can be and after seeing my friend take macaron classes in SF, I was determined to find a similar experience in Seattle! I found Sur La Table's macaron class online and me and several girlfriends decided to sign up together. The classroom is fairly spacious although the class was packed (not surprisingly!). The chef, Michelle, used to work at Bouchon (*sigh*) and made a lot of macarons in her days which gave her a lot of credibility. She was very friendly and super approchable about tips and tricks. We first had some didactics about the art of macaron making (while sampling some fresh scones that she made), and then we were broken up in to team to make different flavors of macarons - we made the hazelnut ones (other teams made chocolate, banana, and pistachio). She then showed us how to make some of the ganaches (salted caramel) since those take longer to cool she premade them for us to use as filling beforehand. We then were broken up in to groups and we made banana custard (the other group make praline buttercream). And finally she showed us how to assemble them and we finished up by swapping our macarons around so that everyone left with different flavors and ~1 dozen macarons to take home! This class definitely took some of the anxiety out of making macarons (and of course she made it look super easy) . . . my friend went home and made them again to great success! Some of the things that this class could work on to make it even more perfect would be providing us with the most updated recipe in our handout. The chef informed us of some changes to the recipe that we had to make on our handouts - so it would be nice if they were updated. We were a bit confused during our custard making portion of the class, so a more thorough instruction would be helpful. There were 2 helpers in the class that took things away and cleaned up for us (most appreciated), but they were oftentimes in the way - they seemed like there were moving so fast to clean things up and transition us to the next segment that they got in our way at times. Overall we had a great and incredible time! I'm super motivated to try my hand on these precious and dainty babies! read more

If Paula Deen, Mario Batali, Anthony Bourdain, Emeril Lagasse had a love child (tricky I know)... the product would be Sur La Table. This place is amazing. I wish I knew what to do with half the stuff in here... I feel like a naughty girl going into a sex toy shop for the first glimpse of guilty pleasure everytime I step inside. I'm such a cooking non pro, I almost get overwhelmed. However, the staff is delightful, the products are excellent, and they have classes to boot! The prices really aren't too steep, and they often have sales that make it worth your while. So one day soon I hope to feel more at ease here, just like the girl getting used to things she never thought she would use from that other kind of shop. It gets easier with practice! read more

Fair warning for impulsive shoppers and misers, this is an "exit through the gift shop" cooking class. I was a little frightened to discover this. It is unfairly easy to pitch me on the merits of vanilla bean paste. But when you still hold a knife like a machete, everything is fanciness. During my French Bistro class taught by Joel Gamoran, I learned: - How to spend several hours caramelizing onions - The true worth of duck fat - How not to hold your creme brulee torch (straight at the side until the ramekin gives you second degree burns) - How to give your tray of food to someone else to put in the oven - How to go through a cow's worth of butter After the class, we got a 10% discount on everything in-store, which doesn't put a dent in the price of things, but does let you take a temporary vacation to a land without sales tax. Though the food was delicious, the instructor was hilarious, and the goods were fine, I'm not feeling committed to a five star rating. If not for the daily deal on this class, I would never have been able to afford it. read more

The customer service at this location is beyond unacceptable. No one is aware of current discounts or offers or how to do separate transactions which is mind-blowing, and the staff are clearly incapable of basic math. This has been one of the biggest headaches of my life with a store for something so ridiculously simple. I am not giving this store less than two stars however because I appreciate Sur La Table keeping their employees safe during Covid and they are following protocols, the store is clean and well-stocked, and the company in general has represented quality items. This review is specifically related to this store location and customer service. read more

If you are in the market for cooking classes, look no further!! My husband and I took a class featuring chicken and andouille sausage gumbo! Goodness! Wonderful recipe and an amazing instructor. Tiago was our teacher for the night and it couldn't have been more perfect! He made us feel super comfortable and guided us flawlessly through the night! He had a great personality and kept the class upbeat all afternoon! I even booked another class immediately after due to Tiago's amazing hospitality! The classes are a great price for the time you spend learning and the portions you get after you're done cooking!! read more

Things that make me happy: A custom made Japanese kitchen knife, received as a gift from my father. Things that make me sad: Running that beautiful blade through my knife sharpener and discovering that where there was once a precision cutting instrument, there is now a jagged edge. Things that make me happy again: The customer service at Sur La Table. I wandered in with my wounded blade, and spoke with the man at the counter, who spent some time examining it to evaluate whether or not he would risk further damage by attempting to re-sharpen the blade. He felt he could risk one pass through his pro sharpener, and it helped the blade. So he went ahead and carefully, carefully re-sharpened the knife. When he was done, he gave me a lesson in proper at-home knife care - how to re-sharpen and how often. He didn't charge me a thing for all this help and knowledge. There isn't much more you can say about a store like that, but I'll say a few more things anyway: Sur La Table has a great selection for the serious home cook. Yes, they have fantastic gadgets, but they also have those wonderful little things like pretty cupcake papers. I left with a bottle of food-grade mineral oil to buff up my knife handles and wood salad bowls. The selection is marvelous. Are the prices on the high end? On the face of it, yes. But you're paying for customer service, which based on my experience with my knife, is absolutely first-rate. read more

I chose this location over the one in Seattle despite the distance because I didn't want to battle with the crazed downtown shoppers on a weekend afternoon. The store - and nearby parking - was an easy find. I'm not sure if they have access to a parking lot, but street parking was definitely ample. I walked into the store and found myself in a kitchen lover's heaven. The store carried just about everything I could use in my own kitchen (and a little more). The selection was amazing, and I found the staff to be very knowledgeable and helpful. I picked up a very nice Ateco 14" cake turntable, some extra cardboard circles (overpriced at $1 per cardboard circle, I thought - but I got caught up in the moment), and several cake pans for my weekend project. Total damages to my wallet ran pretty high - and I will admit that some of their items are a bit pricey, but to be completely honest, I've found that most quality cookware and bakeware is pretty pricey. Their prices definitely fall within the norm. The store offers a student discount to those in a culinary program (10%) and a professional discount to "all culinary professionals" (15%; 10% on electronics and a few other items). All you need to do to get your discount is bring in proof of ID and fill out a "discount card application." They give you a little paper card valid for a year (so you can leave your student or professional ID at home next time). Great service, reasonably priced (in comparison to the competition), and amazing selection - I will definitely be coming back again soon! read more

The Good: Cooking classes! The Bad: Expensive The Lowdown: Been here a few times, but just went to a cooking class called "Date night dinner for 2" It was excellent. The food was good and the chef instructor was fun and very social. It was an awesome experience! If you like to cook and try new things or if you are just a novice this is a great choice. Surprise your significant other with any of these cooking classes. Then you can use your skills for a real date night with just you two, or impress your friends with a dinner party. The one caveat is that the classes are pretty pricey, so take heed. read more

This place is so dangerously fun! I always end up walking out with more baking tools and cookware than I can possibly need =)My friends and I have been taking a few of their baking classes in the last few months; specfically the croissant w/ Chef Marian and macaron w/Chef Michelle. Both chefs are really great and have lots of knowledge about french baking. I love how much room there is in the Kirkland store shop compared to the original store in Seattle. Everyone at the store is very friendly and try to help you find what you may or may not need =) I can wait to take more baking classes! read more

I didn't think a kitchen store could be so cool, but this place is ice cold! I came here knife shopping with my hubz, and instead of just telling me the different benefits and features of chef knives, they actually let me cut with them and brought out different veggies to aid in my decision. That alone was enough to impress me. Not to mention, the tons of accessories, limitless choices on kitchen appliances, and my very adorable mason jar shot glasses, this place rocks it in the culinary options! read more

This place is like disneyland for me. All kinds of kitchen toys and dining ware that I didn't know I needed but definitely need. The staff here really sets this place apart. Every single employee is knowledgable about any product you point to, and they'll happily answer your question while another employee brings you a cappucino. They sharpen our knives for free, and their sales can't be beat. Definitely the best place around for cooking supplies and dishes. I have yet to take a cooking class, but hopefully soon! read more

Ok so I LOVE Sur La Table, it's no secret. Kirkland is especially nice, and quite large. I may drool every time I visit :) The only reason I'm giving it four stars is because it's just so darn expensive, but the prices don't keep me away. The staff is always knowledgeable and they have the most fabulous cooking classes. The classes are also VERY expensive but you actually are involved in the cooking and get to use top of the line equipment, PLUS you get a 10% discount in the store the day of your class ;) Parking, as with all of Kirkland, is dumb! I haven't really found a good solution for this so I when I want to visit I just suck it up and go. read more

Every time I enter this store, I always leave happy. I'm not rich and I don't have a lot to spend on high-end cooking supplies. Sometimes, I only have a few dollars to treat myself with and sometimes I have several more but every time, the staff treats me like I just bought their most expensive item and are a valuable customer. I feel the prices they sell their merchandise at are very fair. Okay sometimes I look at a $40 dollar salt pig and think, "wtf?" but it's from a high end line so I look on. Today, I'm excited because I bought a roasting/baking pan for $7.00 where I would buy pretty much the same thing at Fred Meyers for $15.00 (I know because I have, yikes). I price-shopped for a Chef's Mat online and found that Sur La Table sells it at an average retail price but less than the Chef's Mat manufacturer's website (a gimmick I'm sure) but nonetheless, it makes me feel comfortable knowing I'm not getting ripped off if I buy something there. I love the stuff they sell. I can find practically anything. Today, they made me happy because I went in with ideas about what to buy my boyfriend and I left with the perfect gift, within my budget, and some snazzy free wrapping paper and ribbon to wrap it in. They don't know how much time and hassle they saved me with the wrapping paper. The quality of products, the fair price, and the great customer service is why they have 5 stars. It really couldn't get better. read more

Just a quick note to give big props to Sur la Table for their customer service. I had bought a knife from a different Sur la Table store in California and found that, out of the box, it just wasn't quite sharp enough for my liking. Brought it in to the folks at the Kirkland Sur la Table, explained the situation and they gladly accepted the challenge. Three days later I picked my Miyabi knife back up again after it had been sharpened up with a Japanese whetstone. And this sucker is scary sharp now. Absolutely perfect. The folks at the Kirkland Sur la Table are super friendly, and unparalleled professionals. I'm definitely a fan and will be back every chance I get. read more

Sur la Table is a nice little kitchen store. They have more things than most kitchen stores. Often have people making espresso and lattes to show off the machines, or make food at counter to show off various gadgets. The prices are generally pretty good, but a little inconsistent (only reason I give them 4 stars instead of 5). Some items seem priced very good, well below standard prices I'd expect, but others are then very high as well. read more

Oh inspiration! Kirkland is so lucky to have this place nearby. It is the perfect place to drop in for that fun, obscure little tool you need for that recipe you are making to impress the in-laws. I love browsing the beautiful high-end cook-ware. I only wish I had more money to spend on it! The staff is very knowledgable and helpful and have always been very friendly towards my daughter (who goes nuts in this store too). read more

Utterly fantastic cooking store/school. Come for any class, it's sure to be fantastic. I've taken about a dozen over the years, and they've all been wonderful. read more

Sur La Table - Kitchen Supplies Near Me - Kirkland, Washington

Decent selection of pretty cookware. Store smells of burnt food, is expensive. In spite of me having spent thousands if dollars there, many experiences have been quite unpleasant. The staff comes across as indifferent, arrogant and rude. I don't plan to keep shopping here, and wouldn't recommend that you do either. read more

I don't actually shop here (not really near me... and I'm kind of addicted to Crate & Barrel), but this review if for their Cooking Classes (well, so far, one cooking class- the Date Night: Barcelona class). My husband and I had a great time! It was a really nice small class size (6 people) with access to some great kitchen items. Plus, we got a discount for 10% off all purchases for a week... heck yes! read more

I absolutely love Sur La Table! This store is one of my faves as they offer free parking in the garage behind them as well as culinary classes. The staff is always great to help you find that hard to find tool or to just let you browse and play with all the gadgets. They offer free coffee and often have demos of products (ice cream and smoothie was my last few tries). I love that you can find the gadget you didn't even know you needed alongside ones you must have (pots, pans, etc). I know you can buy kitchen products anywhere but there is nothing like having a trusted authority of products and every item you can dream of. read more

I love Sur La Table, it's my version of a candy store. It has pretty much every kind of kitchen gadget you would want, and the staff are very attentive and are happy to help you find items or answer questions. This place is NOT cheap, but they're not going to sell you anything that isn't top of the line. Sure, some things are overpriced, but their pots and pans and kitchen gadgets will probably outlive you. Their clearance section is pretty nice, and if you can catch a sale, make a beeline to the store!! The service is really friendly and helpful, and they're very accommodating. Heaven forbid you walk in the store when they're doing a cooking class--you'll never leave! The smell will suck you in and keep you there. I've never taken a class there (too pricey!) but I would LOVE the opportunity. Parking is... well, it's on Central Way, do I really have to say more? If you don't mind hiking up the big hill, there's plenty of parking up by the Police Station. Other than the steep prices, this place is amazing. It's a good place to browse, since it's not a place you'll be likely to buy impulsively (one bonus of high prices). read more

The store nearest us closed so we jumped when we saw this one. As always, I was warmly greeted, helped with my dumb questions, learned something and bought some cool stuff. Skip "Williams Sonoma." Shop at Sur La Table for your kitchen and cooking tools. Better prices, more fun shopping experience. I love the quality and selection of merchandise and love the helpful ladies who work here. Two thumbs, way up! read more

Though I often frequent the Seattle location, I recently visited the Kirkland store for an excellent class with Nick Malgieri! Great class, but more importantly - what a terrific store! More gadgets than my baking/cooking-loving heart could take! And i can't get over how much stuff they actually stuff into their square footage! And their class offerings are outstanding! Kudos to their staff for knowing their stuff and being oh-so-helpful, and thanks to whoever's in charge of booking classes - a great selection of teachers and classes! read more

We had a fun time making steak Dianne and other things New Year's Eve. We returned today and learned to make dumplings, broccoli and Hong Kong lemon custard tart. We had fun with friends at all of the classes, we learned, we made great food, we ate great food. We will be taking more classes. read more

My fiancé and I decided to try a chocolate class (truffles&brittle) on our visit to Seattle. The class in itself felt uncoordinated and aloof. The instructor (pastry chef) continually made excuses on why something was not set up or ready for prep during the entire class time. Shortly after starting, I could sense my fiancés frustration and lack of interest as she has frequented plenty of instructional cooking classes at home in San Francisco. During the 4 1/2 hour duration the class never seemed to pick up any energy or enthusiasm. In our opinion the class fell short of our expectations and the vision Sur La Table seems to put out. It was definitely not worth the money. read more

Over priced cooking class. They didn't teach you anything. Rude and aloof staff. Everything was pre measured, no ingredients explained, no procedures or techniques explained. Too many people to a station. Just barked orders. Don't waste your money. Was not a fun experience. Rude staff. So dissapointed. read more

Was not at all happy with our experience. Bought 2 tickets for my husband's birthday for a cooking class. Almost $200 for the pair of tickets. I m eight months pregnant and had some complications right before our class, leaving me on bed rest by Drs orders. My husband called to see if we could at least reschedule to another day. They refused and said we could give our spots away to friends, and that we did not give them 48 hours notice of cancellation so therefor we would forfeit our spots and our money if we didn't attend. My dr had ordered bedrest that morning mind you. So in pain, I sucked it up and went. Thinking we would at least have our own station that was not the case, we cooked we several different people in groups and barely got to participate in the actual cooking. And since I wasn't getting to participate I sat down to you Elevate my feet and reduce the pain I was in. The chef ended up over cooking and burning part our dish that was to be included so we didn't even get the full menu experience that was promised. After talking with other people and their also negative experiences, we Will never go back and would not recommend this cooking class. read more