I am a cook at a restaurant opening up and I just took the knife skills class to hone and refresh my skills. I would not recommend it to any aspiring home cooks and I would tell my chef friends to avoid it like the plague. The knives we used were pretty poor quality (none of them were even the same kinds) and there was a whole junkyard of other gadgets around, most of which we didn't use and the ones we did use there were not enough of for everyone. Marion was the teacher of the class and I don't doubt her credentials at all, but she went very quickly through all the material which I'm sure left most of the students behind. Worse is that she didn't fully answer the questions the students had. She instead promoted other classes offered (which cost $60 per session at least) and many of the useless gadgets that were sitting around. Sur La Table does have a wide selection of interesting gadgetry, but their knife selection is far superseded by The Epicurian Edge across the street. I would recommend purchasing a knife from there and I would recommend learning how to use a knife via the food network or a friend that knows how to cook. read more

I walked into this place and took one whiff and my nostrils where in Heaven. I don't know what they were making but it smelt delightful. I was looking for a particular item and walked around for a 10 minutes trying to find it. After I couldn't immediately find it I went to find a sales person. The employees seemed to be talking about something between 4 of them, business related so I didn't want to interupt but at the same time everyone was pretty absorbed into this conversation. As soon as I tried to walk up to them, the like all moved and walked away to follow the other lady, it was quick comical as it happened 2 other times, i tried to walk to the other side of the cash wrap etc. FINALLY I got some help and she went back to look for it. THEN the other ladies seemed to notice me and offer me a latte, which was nice. The real reason I give this place 3 stars is because it is INSANELY over priced. You can get the same brands at Bed, Bath and Beyond for WAY cheaper. $18 for a small cookie scooper is a little bit out of my budget! Luckily they did find my somewhat obscure specialty item (why i went there in the first place) and paid a painful 16 bones for it and was out the door. read more

I took a macaroons making class here this morning and it was pretty great! We got instruction on making some very tasty macaroons. Even with a seasoned instructor though, many of the macaroons didn't turn out that great, which is a bummer since we took the class so that we could make awesome macaroons! It was still really fun though, really informational, and the instructor told us what we did wrong when ours didn't turn out fantastic. read more

Over priced cooking class. They didn't teach you anything. Rude and aloof staff. Everything was pre measured, no ingredients explained, no procedures or techniques explained. Too many people to a station. Just barked orders. Don't waste your money. Was not a fun experience. Rude staff. So dissapointed. read more

Was not at all happy with our experience. Bought 2 tickets for my husband's birthday for a cooking class. Almost $200 for the pair of tickets. I m eight months pregnant and had some complications right before our class, leaving me on bed rest by Drs orders. My husband called to see if we could at least reschedule to another day. They refused and said we could give our spots away to friends, and that we did not give them 48 hours notice of cancellation so therefor we would forfeit our spots and our money if we didn't attend. My dr had ordered bedrest that morning mind you. So in pain, I sucked it up and went. Thinking we would at least have our own station that was not the case, we cooked we several different people in groups and barely got to participate in the actual cooking. And since I wasn't getting to participate I sat down to you Elevate my feet and reduce the pain I was in. The chef ended up over cooking and burning part our dish that was to be included so we didn't even get the full menu experience that was promised. After talking with other people and their also negative experiences, we Will never go back and would not recommend this cooking class. read more

Boy oh boy!!! What a store! Sur La Table is to a kitchen lover what Cabella's or REI is to an outdoorsman, what Babes in Toyland is to a sextoy lover! It's really a kitchen paradise! There are so many cool gadgets that you never knew existed and that you'll realize that you can no longer live without having in your own kitchen! The staff is really knowledgeable about all the different things in there and can be a big help in turning a weird-looking object into yet another must-have item for the kitchen! read more

Offers high quality kitchenware and fun, helpful classes but customer service def needs improvement, especially given the price point. Most people working the floor have very little knowledge of items that are sold in the store. I shop here a lot because it's so close to my home but rarely has anyone been able to answer any of my basic questions about the products they sell. Also, the staff is generally snooty and not friendly or helpful. Crate and barrel and Williams-Sonoma are wayyy better in terms of customer service, the staff there actually know a lot about the products they sell and want to help you. read more

My 8 year old just did the spring break cooking class and she had so much fun. She learned how to make all sorts of foods from different countries. She will not stop cooking now. I'm so happy that I had her go to the camp. It was around $200 and I was thinking it was expensive but all the new things she learned and the new confidence that she is showing in the kitchen is so worth it. They also gave me 10% off anything in the store while she was taking the class the whole week. I would definitely put her in more classes here. She said she really like the teachers. read more

The Make It Ahead cooking class was not worth the money, we assembled the previously prepared and measured ingredients as we were told. That is all we were told how to do, there was zero cooking instruction involved, no tips on even what could be made ahead. There was however plenty of time during our break to shop for the utensils "required" to prepare the meal. If you want a real cooking class go elsewhere or try a different class. read more

I just had a super frustrating experience here. I drove all the way to the Kirkland store, as my experiences had been pretty positive in the past. I was looking for a replacement glass for a set of Italian drinking glasses they carried. I looked around in the glassware and did not find them, and was about to look at other items when I saw one of the glasses I needed full of demitasse spoons. There were SEVERAL of them, along with other styles of glasses holding various small utensils. I saw a woman unpacking boxes and asked if I could buy the glass. She gave me a definitive NO, they did not sell display glasses and proceeded to look for the glasses where I had already looked. I tried to make it clear I was looking for that specific glass. I asked her again if she could please sell me the glass and she said NO. I asked if I could speak with the manager and she said NO! I had been prepared to do some holiday shopping in addition to buying my glass, but the inflexibility and unwillingness to let me speak to the manager left me cold, wondering if I will be shopping at this branch of Sur le Table again! When brick and mortar businesses are struggling, they'd be wise to remember one of the most valuable things they have to offer over online business is individual customer service! I guess I'll be going into Amazon and buying it! read more

Sur La Table will not stand behind their ceramic baking dishes made in Italy. The dish is supposed to be good up to 450 degrees, but the second time I used it at 400 degrees, it cracked all the way through and across the bottom. I attempted to exchange it at their Chestnut Hill, MA store and was totally refused because I did not have a receipt. It is their pan, and they need all kinds of proof????? The word Sur La Table etc is etched on the bottom. There is no doubt that it is their product. This is not a store I will be going back to. I got a similar response at the Braintree Shopping Mall store as well. These pleople lcharge enough, but are just too greedy. Guess I will be back to my old haunt, Williams Sonoma where the quality and service can't be beat. read more

OMG I just love this store! I could spend a whole day in this store. The staff is friendly and the customer service is superb. I've taken a lot of cooking classes and I have yet to be disappointed. I would say my two favorite instructors are Marion and Gillian. I am glad I don't live in Kirkland because I would be going to this store everyday! read more

Love this kitchen store (Seattle and Kirkland Stores and the locations I have visited) and I love the cooking classes. I took the three part Anthony Bourdain's Kitchen Basics class. The chef teaching it was Joel Gamoran. If this class appeals to you I strongly recommend it, but look at their website as they offer many different types of classes. The classes are well organized and fun. If you get a chance to take a class with Joel Gamoran - then do it! read more

I really enjoyed the class. No cleanup, no mess and great instruction. The recipes were great and the discount for taking the course was nice as well. read more

Such a great idea to take a cooking class there! I had fun, learned alot and wow!!! to Dina the Chef and crew. The crew was amazing and wanted each and every one of us to have a good time. We made a fabulous meal and enjoyed it at the end of the night. Do wish that the discount would have been more than a 10% tax savings. Kitchen Products there are like porn for Larry Flint. Irresistible. Thank you! read more

I've taken many cooking classes and have shopped at Sur La Table with great customer service. However, on September 22, 2018 I had a return for a Kitchen Aid attachment that I was unhappy with. I had purchased it awhile back and it was past the return policy date. The manager though was very rude and his manor in which he treated the return and me was not with Sur La Tables usual customer service standards. He just said, "That's it?" Really rudely. Yep, that's it! He didn't offer his apologies or offer to help me find something else. At that point, I just wanted to leave the store. I had attended a cooking class that day with my brother for his birthday and would have shopped around, but after that treatment we left. Tawnya T. read more

Probably the best kitchen store. We took a cooking class, it was great. No it's not cheap, but you'll get good advice and they don't sell junk. read more

Great selection. Terrible prices! Too expensive, makes shopping online much more enticing.

I am late in writing this review...took a seafood cooking class back in February with John Neumark for a low key bachelorette party - JOHN WAS AWESOME! I worked with him to schedule the event (probably talked to him on the phone 15 times!) and he was super helpful, patient and nice to work with (even when I got stressed out or asked the same question 39483 times). The class itself was a delight and all of us girls felt it was a great value for the money of the class - an event and dinner all in one! HIGHLY RECOMMEND and THANK YOU TO JOHN for making scheduling and teaching the class so wonderfully! read more

They pretty much have every kitchen item you need. I want to buy everything. It is very pricey, but most items are of really good quality. And that's that. read more

I just left the store and experienced the worst customer service. It's friends and family sale and the lady at the cashier was giving me a hard time with the code, which was clearly marked on the surlatable website. Even though I had received a promotional email for shopping the friends and family sale. Wth!! On top of that, she was yawning as she was serving me. How rude. I make an effort to come visit this retailer whenever I drive down from Canada. I will not be returning. read more

My wife and I love this store very much! We both love all the stuff and if we could we would buy all we see. If it's a kitchen gadget you need and a special ingredient then give them a try. read more

My husband and I just did a cooking class here and Man the food was good and afterwards the chef came out with us and if we had any questions he answered them. Will definitely be back here for more cooking classes. read more

Overall, a pretty forgettable experience. My girlfriend and I went to the "passport to Paris" class. It was fun for us to cook together, and the food was actually quite good but the point of paying for an evening like this is for the experience. There were 3 cooking stations set up, 1 of which was nearest to the instructor. My best advice would be to avoid this station. The other stations allow you to do the cooking, at least, but with this station you don't actually have any heat source, and spend the majority of the class watching the instructor - this really should be announced in advance as I could have saved a lot of money watching food network at home. The other stations are shared between 4 people so don't expect to get much hands on experience. My first disappointment was minor, as the class advertised creating a dish centered around a boneless chicken breast. Not being a huge fan of dark meat, I was a little irritated to see a chicken thigh staring me in the face as soon as we started setting up. All throughout, the class felt very unorganized and rushed. The room is big enough, but there were 3-4 other staff members running around in there preparing for, what I assume was, the next class. I understand the need to do this, but it was distracting and it wasn't the most inviting environment when you just feel like you're in the way. The final straw was the main course. After sautéing the chicken, the instructor collected all the pans to finish them in the oven as we all ate the salad and side dishes prepared (in our particular case, for us not by us). Before even cutting into the dish, one of the patrons commented that the chicken looked undercooked, only to be told they had all been checked with a meat thermometer. Well you can probably guess what happened next - raw chicken - as in not even close to cooked raw chicken. Thankfully someone else cut into theirs before I got mine. In the end, the food was pretty tasty, but if you're like me, and expecting more than just a meal, I'd probably look elsewhere for classes. In the future I'll a.) just pay for a nice meal out if I want my meal cooked for me, or b.) save the $$ and just follow a recipe at home. If you are insistent on going, I'd strongly suggest getting your own workstation, and hope your experience was better than ours. read more

Went in for a meat thermometer. Was greeted by more than 2 different people at different times, and not in a pushy way either. They all asked me if they could help me find anything, but I just wanted to poke around myself. The third person to ask me also offered me coffee! They had a little espresso stand in the back and it was delicious. read more

This is the one place that you can find anything, maybe with a little help, but you can find it. Great customer service!

I took the Confident Cooking 3 part series. The class was lead by Tiffany Cole with three assistants who prepared ingredients and took care of dishes. It was a great class with a delicious menu. At first I was concerned that the third class didn't seem to be foods I was interested in, but it ended up being my favorite meal of the three. The description of the class says each student gets a healthy tasting, but the reality was there was more food than we could eat. I would highly recommend taking any class Tiffany teaches. She was great! read more

Good store.. great selection as we all know. I purchased an item in one of the San Fran area stores and it was malfunctioning, the great thing is they can look up your purchase in the computer and I was inside the return limit so they kindly gave me a new one. No hassle no grumbling. I bought date-night classes as gifts for family at another store and they loved them and had a blast! read more

One of our favorite places to shop! They have such a great variety of merchandise and the staff is knowledgable and helpful!

I love this place! Both the Market and Kirkland locations are fun, but most people I know are avoiding downtown Seattle if possible. Sur la Table has high end kitchen items, including some great specialty food items (see their balsamic). I got a great Staub cooking pot there a year or so ago and I know it'll last for generations.The people who take phone orders are just as lovely as the people in the stores. Thanks for remembering that customers are the lifeblood of retail. I'll be back! read more

I had a great time with my first Date Night cooking class. Everyone was welcoming and really nice. The only thing I was disappointed in was the menu said Cod and we cooked Tilapia which is not one of my favorite fish. Overall though, the store is amazing and the staff is even better. Great service. read more

We recently attended the crepes class. It was wonderful! We had the best time and an amazing breakfast.

Sur La Table Kirkland ruined our $800 set of knives when we took them there for their first sharpening. While just cosmetic, every knife in the set was returned with long scratches down the sides of each blade, after we had managed to not scratch them at all during daily use over the course of 7 years. After complaining to the manager, we were told that this is just something that happens with electric sharpeners, and that the best they could do was offer a refund on the knife sharpening, and offer us a same day only 20% off coupon off anything in the store. We took the refund, but rejected the 20% off, as we have no intention of spending money at Sur La Table in the future. We've spent close to $3000 at Sur La Table over the past 10 years, in big part because we thought they stood by their products and services. It's clear that they don't stand by their service. If we had known that our knives could get scratched up during the sharpening process, we never would have taken them there in the first place. We would have paid real professionals that know what they're doing. read more

I have only been in here once but I will definitely come back. The staff was very friendly and helpful the second I walked in. They also had a certain food processor I had my eye on, and they were having a great sale! $100 less than anywhere else I had found! Definitely recommend for any kitchen need. read more

Great store. Has what I need, enough variety for me, and super helpful and pleasant staff...

Best customer service ever!!!! And they price match. They exchange any defective products and I love that they are able to pull up your previous receipts, so no worries abt saving them. read more

I took a Knife Skills class last summer with Dina Phelps. She was great! She is so enthusiastic and fun and so willing to give and help. I came in wanting to learn how to use a knife safely because I had cut my finger badly. She and the assistants helped me and gave suggestions throughout the class on how to cut everything in a safe way. I really got what I came for. They were all willing to address my questions and help out. And she wasn't out to sell equipment. She told us that many things you didn't need. I would definitely take other classes from Dina. read more

After attending and enjoying several cooking classes at the Kirkland store, the class I attended on 1/17 was extremely disappointing. The instructor (who now no longer works for the company) was totally disorganized and told all 14 of the students, including me that the "recipes were all messed up". For example, after we struggled with making pastry that had too much butter in it, we added a lot more flour and were asked us to roll it out for a tart pan - good idea but we only had full sized pie plates that are not appropriate. After chopping veggies to stuff the whole chickens we were going to roast, the chickens sat on the counter for nearly an hour and only had 30 minutes in the oven. Still raw, the instructor pulled them from the oven and gave us quick overview in carving. Sadly we were not given any evaluation forms and had no way to let the manager know of the issues with the class. Talking to the Sales Associates that evening, I was not offered a refund or any consideration for a future class. I have left several messages at the store and have never talked to anyone one-on-one. I also sent an email to the Manager of Customer Service and have not heard anything from her either. These classes are usually excellent, and am totally surprised at the lack of interest to getting my issue solved. I will really have to think carefully if I want to try any more classes at Sur la Table. read more

I would expect the staff to know more than me about cooking. That was not the case. Most visits I got good helpful service. Not this time. I bought house brand cast iron pot that had a warped lid. One of the clerks was helpful and was trying to find me a lid that fit. Another clerk came along and said that I had to twist and find the right spot to make it fit well. Is he serious! After tryng a couple of lids the manager got very snippy and told the clerk I would have to buy a more expensive pot and those are just made that way. I guess they don't understand that a dutch oven needs to have a good fitting lid. Why are they selling defective products and advising you to get a more expensive brand? Not very good service by the manager or some of the clerks! I would have tried to find a lid that fit since that is what the customer paid for! Very disappointing experience. Take it or leave it sums it up! read more