I have lived in Oakton for 25 years, since 1994, and during that time Sunoco Oakton has always been the neighborhood full-service automobile station -- no one else has mechanics and state inspection in the immediate Oakton area, along with a Giant and Starbucks to pass the time while waiting -- on more than one occasion I have been thrilled to get "while you wait immediate attention" service, including tire repair and headlight replacement. What stands out for me over the years is the people that do the work, including the service manager. There have been four eras at Oakton Sunoco over the past 25 years -- before Kevin, with Kevin, without Kevin, and now thankfully, with Kevin again. He brings a level of attention that I find rare -- he is also compassionate -- I have seen him work extra hard to give people down on their luck and needing a repair every coupon and discount he could find. I've probably spent $15,000 on repairs and $25,000 on gas at this Sunoco over the the past 25 years, perhaps more, on five or more cars over time, and I have always felt I was getting NEIGHBORHOOD service, world-class quality, and "Made in the USA" efficiency. This place works -- it works better when Kevin is here, so I hope he is not leaving anytime soon. read more

Make sure you check if you need both the standard inspection and the emissions inspection. They will not check it for you. I waited in the line to get inspection and then they didn't do my emissions inspection so I had to wait in line to get my emissions done. Except that the inspector disappeared so I had to wait even longer the second time. Manager would not comp me for the second inspection even though this cost me an extra 40 minutes. He finally offered me only $4 off, so I guess my 40 minutes wasted is with $4. read more

I chose this service station to install four new tires because they were recommended by Tire Rack, were convenient to my house (I have bought gas and paid for inspections often from them), and for the attractive installation price they listed on Tire Rack ($182). The service representative was friendly, and I booked a two hour slot to have the tires installed. All went well until the bill arrived and with a price well north of $400. When I questioned that total and pointed to the TireRack order email, the staff tried to gaslight me and claimed they don't make contracts with TireRack and are allowed to change the price anyway, pointing a finger at the "if order changes" clause from my Tire Rack email. The mechanic told me that I should have called beforehand (I had) and confirmed the install price (I hadn't, because it was stated in the Tire Rack order email), and that they weren't making money on the install (not my problem, and $91/hour seems in line with the work). The facts are that the order hadn't changed, and I was quoted $182 for installing four tires. Oakton Auto Service Center (associated with Chahel Automotive) is greedy and dishonest. You should take your business elsewhere. I know I will be. read more

Be careful of the shady gas price signs outside: The fine print states that a "rewards" and then a "credit" price for regular gas. Other stations have a price for regular and then for premium. Rip off for gas that costs almost 40% more than other places. read more

We've used them for vehicle repairs for years. Professional, friendly mechanics with integrity. Most recent experience: had my minivan towed there for what I feared was a serious & EXPENSIVE transmission problem. They added some fluids and the van was good to go. I greatly appreciate their expertise AND their honesty. read more

This station for Oakton works. It's certainly a lot more fair priced, than the Exxon with the $3.99 a gallon cost. That's close by and outrageous. Some people in Oakton have so much money, that they'll spend more just because they can. Here you will be close to a quite large strip mall. It's also next to a UPS store, so if you have a 2 for 1 shopping requirement, get it done all at once. Have gotten a couple oil changes and state inspections here. The mechanics are friendly, professional, and seem to be ethical. As for the convenience store, it probably could be updated. It has that 1980's look to it. Then again maybe for nostalgia that's kind of neat. There's an air machine, and not too many amenities, but it works if near or on Hunter Mill Road. read more

Sunoco - Gas Stations Near Me - Oakton, Virginia

The Sunoco station on Huntermill in Oakton has been our go-to for car service for the past 20+ years. Jim, the service manager goes the extra mile and always takes care of our family's car needs. He's HONEST, reliable, dependable, and kind. He's patient, listens to my questions and provides honest feedback, which is hard to find with any service organization these days. Their workmanship is top quality, and their mechanics are knowledgable and ready to lend a helping hand even if it's just to put air in my tires! I highly recommend Jim and the Oakton Sunoco to anyone who wants quality workmanship, honesty, dependability and fair prices! read more

Efficient service for emissions and state inspection tests. I was in and out in 20 mins.

This store will charge you high prices and claim to address non-existent issues in a deceptive manner.

I've been bringing our cars here for 20+ years, but no more. We would have everything done to our cars there - from oil changes to xxK mile maintenance to timing belts, water pumps, suspension, etc. Our recent experience was horrible - they've changed their fee structure, upselling/offering unnecessary repairs, and faulty repairs that lead to more work. Overall dishonest. To begin, we have a code reader and knew the repair was the cat converter (we already tried all other repairs first, like O2 sensor). We asked them to replace the cat converter, but they still charged us $114 for a diagnostic we did not need and which they used to roll into the cost of the repair. Then they wanted to charge us double for the part ($1100), so we purchased it ourselves ($500) and had them install it. When we picked up the car, they claimed we had other problems with the car. We service this car regularly there so this was news to us! We brought the car home, and when we went to drive it two days later, the car was acting strange, losing power and eventually the car died while on the road. Thankfully we only made it 2-3 miles from home, so we got the second vehicle (which is our primary), jumped this car and barely got it the rest of the way to Oakton Sunoco. They said it had something to do with the onboard computer that needed to be reset, and the battery needed to be replaced. And they charged another $114 diagnostic fee. With fewer people driving and needing gas or repairs, I know their business is suffering, but I'm very disappointed that they've resorted to these tactics. We'll take our service needs elsewhere, to someone we can trust and that appreciates a committed customer. read more

I used to come to Sunoco/Oakton for many years for oil changes, inspections and minor repairs. The former manager, Kevin, seemed very honest and very helpful on a number of occasions. Earlier this year I had a car inspected and the inspector mentioned a problem with the rear brakes that were close to needing repair but passed the car. A few days later I brought it in for an oil change and the current manager said I needed the front brakes changed (not the back brakes) and also an expensive repair of the device on an automatic transmission that acts like a clutch. I took it to C&C/Vienna and had both front and brakes replaced, though both were OK for inspection purposes but would need changing in a few thousand miles. They said the other repair was unnecessary - the device had some cracks but C&C said that probably 75 percent of cars have cracks in that device and that it doesn't mean it needs to be repaired. It was very convenient to go there for oil changes, but I no longer have confidence in the shop. If they aren't straightforward about things that need fixing, I worry that they might damage something. So I'll have to go elsewhere for oil changes and inspections. read more

Love this place and it's so convenient! for me Have had routine work and inspections done at this Sunoco station for years. I have several neighbors that use their services and one, will not go anywhere else. Have been very satisfied with the work. The mangement and the mechanics are extremely helpfull and very honest! Ahmad is my favorite. Inspections have always been very thorough as well! Highly recommend! read more

June 7, 2024 I drove into this service center on a very flat right rear tire. Jim Siskos, Service Manager, checked and had a replacement available within 30-45 minutes. Since I am a 12.5 years volunteer in Sunrise at Hunter Mill I walked there to check on residents I'd seen that morning and when I returned the car was ready. The tires will be 9 years old in September so I'm likely to ask for 3 more and set any worry aside. Cordial, convenient, and expert service reaps 5 Stars. read more

They made up repairs that did not exist when I took the car there for an oil change. extremely dishonest, over $3100 in repairs that did not exist when I decided to take it elsewhere to have it checked. Do not go here for an inspection or oil change, they will try and scam you. read more

My experience is specific to car maintenance. I regularly go to this Sunoco for my state inspections and emissions inspection. I never have problems with Sunoco. I always use coupons and it is usually quick. I also do various maintenance here and never have issues. However my most recent issue was problematic. I failed my state inspection back in February for bald tires, so they gave me a quote for new tires. They said that I have 15 days to resolve it and the reinspection would be $1. I took a few days to think about and then called them to order the tires. They said they would order and call me in a few days when the tires come in and will schedule my appointment. A week later, no contact, so I called them. Guess what, no one ordered my tires. So they said they would order my tires and call me in a few days when the tires come in to schedule my appointment. Guess what, no one called me again, even after 2 weeks. So I bought my tires elsewhere, got them installed. I went back to Sunoco to do my reinspection. They told me because I did the reinspection more than 15 days after my February inspection, that I would have to pay for the inspection again. Even though it wasn't my fault. I talked to the manager and he was not aware of my issue. But instead of refunding me my additional cost, he said I can have $10 my next inspection (which doesn't even cover the extra fee I had to pay because of their mistakes) . I asked how he would remember this deal. He said he will! I'll be giving them another chance, but I doubt I will be trusting in any future tire orders. read more

Had car in for Oil Change and asked to please check my windshield wipers. Oil Change prompt as always. Jimmy, the always professional Manager informed me no need to replace the wipers. now that is what I call honest service!!! Thank you Jimmy until next time. read more

Have stopped by two times to get air for my tires. It is one of the few places where it is free. The first time, I wasn't familiar with how to do it since their kind doesn't have a handle like the other places so someone put the air in my tires and used their pressure gauge. My friend / co-worker has also had air put in her tires. Today I lost an air cap and they went into the garage and gave me one for free. Gas prices are high and I haven't had any car service here. Yet- I commend their friendliness and willingness to help for free- very unusual these days. I would go back because of their kindness-a little bit goes a long way. read more

Women beware! I don't know if my wife was treated differently because she is a woman. It's not unheard of at auto shops. But maybe the case is just how far downhill this place has gone. When I first moved to Oakton three years ago, this was my go-to place. I could drop my car off for an oil change, go grab Starbucks in the nearby shopping center and they'd call me to let me know my car was ready before I could finish my coffee. But lately, this place has tanked. I recently took my car there because I had a tire that wouldn't hold air. They kept my car all day before bothering to call and tell me that they couldn't find an issue. I later took my car the next weekend to a different place and they resealed the tire and it was fine. Each time I've taken my car there since then, it's just gotten worse. They keep taking longer and longer to do a simple oil change, even when there aren't many cars in the lot waiting. This weekend, my wife took her car there to drop it off. We arrived early Saturday morning when the place opened and there weren't many other cars there yet at all. She had to have been one of the first. So she walks in, and the bald guy (who always works the counter and has always been very grumpy, but the older guy who runs the place has always been very nice when I've interacted with him) at the counter asks if she has an appointment. THEY HAVE NEVER asked me to make an appointment before. Maybe this is something new to try and address their timeliness issues, I don't know. But they told my wife they would take her car and get to it by the end of the day. She said that's fine, as I was following her to pick her up in my car and take her home, but that she absolutely needed the car back by the end of the day so she could go to work. Fast forward several hours. No call. Nothing. We drove by the place on our way to lunch, and her car still hadn't moved. On our way back from dinner, we drove by again, and it had. But we'd never received a call, and now the place was closed. So the next morning, we go to the Sunoco and she goes in and they tell her they did do an oil change but they had intended to call her the following day?!?! Why would they (A) not call the same day the work was done or (B) at the very least call the next day, but THE THIRD DAY?! Sure am glad we checked! Ridiculous. And here's the kicker: The guy told my wife that her car was leaking coolant, so she might want to have that looked at. Not, "Oh, hey we tried calling you to tell you that you're leaking coolant to see if you wanted us to fix it while we have your car or order a part." Nope. Just, basically, "Hey, you have a problem. Sucks for you. Oh, and we'll just see how long it takes you to come find that out." Despite being very loyal to this place for a few years now, I'm finished. It's completely become a royal pile of crap when it comes to auto shops. I'm not sure where I'm going to try next, but anywhere has got to be faster, friendlier and more responsive and proactive with customers than the Oakton Sunoco. read more

Came in for an inspection here--close to my home and had a coupon from a Giant receipt. It was a decent deal and I was in and out fast. read more

Sunoco - Coupon from the back of a Giant (same shopping center) receipt. - Gas Stations Near Me - Oakton, Virginia

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The crew here really helped me out. I had a flat tire and they diagnosed it right away. They are very friendly and have great customer service. A lot of shops will charge just to tell you what's wrong with your vehicle. The staff really came in clutch. I would definitely recommend their services to family friends. The manger on staff Ivan and his co-worker really helped out ALOT -Jon L read more

I have been coming to Oakton Sunoco for years usually for oil changes and inspections, sometimes for other minor repairs. I had great confidence in Kevin, the Manager and was worried when he left that it might become crooked, like two other shops in Vienna that I went to years ago. Two years ago, Kevin was extremely helpful with an old car I had with advice and repairs. I just had two cars inspected at Oakton/Sunoco and there was no issue. After an oil change, the mechanic told me my Camry had a very dirty cabin filter. I wondered if he was telling the truth since the filter had only 9,000 miles on it, but I changed it and there were a bunch of leaves and leaf parts in it. So it appears that the shop is still honest - to my relief. For major work I go to C&C in Vienna but they are less convenient than Oakton Sunoco (C&C M - F closing at 5 and a long wait for an appointment) and C&C is expensive for oil changes, while Oakton Sunoco is half the price with a coupon and you can pick up the car and pay late in the evening. You can also shop at Giant next door or wait in the air conditioned office for an oil change. read more

I highly recommend the service to everyone looking for professional people who do a great job and don't charge too much provided by the Sunoco Gas Station 2961 Hunter Mill Rd, Oakton, VA. Mr. Jim Siskos, the Service Manager, is a skillful professional, honest and friendly. He and his staff have been helping me every single time for the last months. I have had minor mechanical problems in my Honda CRV that were huge for me. They did a complete evaluation, and they did everything necessary to solve the problem promptly--a blessing for me. Very appreciative, Nora Cortese read more

after a routine safety inspection, window came off its track likely due to the door being open while lowered from the lift as I noticed a new large dent at the bottom of the door and it wouldn't shut right. I was quoted several hundred to repair the window even. There was no acknowledgement of damage dome even when it was obviously a result of the inspection. I'll never go there again. read more

Kevin is very helpful and knowledgeable. I brought in my Acura RSX because the clutch was broken, and I didn't have a safety inspection sticker. I paid a pretty substantial amount to have the repairs done, but I picked up my car in 2 days perfectly fine, up and running again. I like this gas station and use it often for gas and car maintenance, and if they keep up the good work and excellent customer service I will continue coming back to them. read more

Sunoco gas, free air, VA emissions certification, oil changes, brake repair, and other minor services make this neighborhood gas station my favorite around. It's great to go where everybody knows your name and the service is always friendly and competent. Pair that with convenient access from Chain Bridge AND Hunter Mill and proximity to Giant, CVS, Starbucks and the froyo place--it's a four star win!! State inspections are quick and painless with minimal wait. read more

This is my favorite gas station around ! The service my whole family has received there over the years has been wonderful, courteous and professional. I had a dead battery the other day on my 10 year old car ... I was in and out of there in 45 minutes and was able to continue on with my day Thanks Kevin ! read more

Went in for an oil change for my 2011 Hyundai Sonata. I brought the Hyundai oil filter from the dealership and they agreed to my request to install that filter instead of their filter. Smooth process from start to finish and the amount they discounted from the final bill for the filter was just a dollar less than the Hyundai filter, which probably means the filter they normally use should also be a good quality one. They used Sunoco brand engine oil of grade 5W-20. Since summer weather just started here in VA I'm a bit surprised they haven't switched to a higher-grade oil yet, but since I will do an oil change every 3000 miles I'm not that concerned. John was nice to deal with and the mechanic who did the oil change was thorough and decent. The workshop itself is very clean, neat and organized, which really impressed me. Overall experience (for just an oil change) is positive. Note: To be fair, I gave this 4 stars instead of 5 because this is my first oil change outside of an express service shop (Jiffy Lube, etc) and I have nothing to compare it to. read more

I have been here several times over the last few years. They often will recommend additional and unnecessary services- which I guess is not unusual for a shop, right? I started just going to my dealership when I bought a new car. Anyway, today, I had made an appointment to get my turn signal replaced and head lamps cleaned. The gentleman over the phone did not for me an estimate for the cleaning, and told me to ask when I arrived. Upon arrival, the auto tech quoted between $100-$150 and could not settle on a price. He appeared unwilling to do the service that I had booked an appointment for. I wound up calling Jiffy Lube, who does the cleaning for $70, by the way. read more

I don't usually write reviews but when you come across EXCELLENT service - I just had too. The mechanics, the manager (Jim) and the owner (Simon) of Oakton Sunoco could not have been nicer and more professional. I had a problem(s) with my old van that was tricky to diagnosis and repair. It ended up taking a several days to resolve. They gave me a loaner car and kept me informed at every step in the process. My final bill was extremely reasonable given all the issues. They have a customer for life! read more

This gas station had gradually won me over with honest assessment of issues and fair price. So much so that I stopped going to a mechanic I was going to for a long time. However, with the new head mechanic, the trust is completely gone. Each time, they tried to manufacture problems and overcharge. These are some examples: 1) my wife broke the passenger side mirror. They said the entire assembly is broken and will cost $ 500. I looked over the mirror mounting and could not see anything broken. I bought a replacement mirror for $ 80 and replaced it myself. 2) I took my daughter's car for check engine light, instead, they said the brakes need a complete replacement - $ 1200. I took the car to a dealer and they fixed the check engine light issue and said the brakes were fine. 3) I took my car in for oil change and they said I have a leaking coolant. I knew this to be a lie as there is no evidence of coolant leak. Its a shame. read more

Went in for state inspection and emissions and of course my 3rd brake light was out. Instead of failing me and making me get a new bulb and come back to wait in line again, the inspector offered to change the bulb for $5. Of course I took him up on this offer. He could have overcharged me for the bulb and labor but gave me a fair price. I am sure I could have got the bulb cheaper but not having to wait in the inspection line again was not something I would do to save $2. I appreciate the service and they regular offer discounts on inspection and emissions testing. Have used them multiple times before for this testing and will continue coming back. read more

Don't waste your time. I scheduled an appointment. Showed up for said appointment and they said I cancelled it. The main service guy was gone for the day and their gas station attendant didn't care in the least. read more

I recently brought my car in for servicing, and I had a very satisfying experience. Though Yelp shows low ratings for poor services in the past, it seems to have turned around in recent years. My car failed the state inspection, but the shop assistants helpfully recommended different ways to repair the issue, without any pressure for additional sales or services. With their advice, I decided to schedule an appointment with a mechanic to fix the issue. The repairs took a little longer than I had anticipated, but it wasn't an easy job, and I'm very satisfied with their work. Ask for Andrew, he is very friendly, knowledgeable, and helpful. read more

I really can't say enough good things about this place, and I am pretty demanding. On my way to a winery, my brand new, six day old new car gets a terrible flat. PSI down to 3, utterly undrivable. I am understandably very upset and at a gas station down the road that does nothing with tires. A woman at that gas station recommended this place so I called to see if they could fit me in. The man on the phone said yes, but that it would be a long wait because they were busy, Understandable because it was a Saturday, but still frustrating because of my situation, though not the place's fault. Put a donut on my car to drive it to the Sunoco and I go in and speak with Andrew, who was busy but never made me feel like a bother. He came right out and looked at my tire and told me to give him a few minutes to see if it could be plugged and to just wait for a bit. No problem- it was great he was so friendly and sympathetic to my situation. After a few minutes, he told me he fixed it and that if I pulled to to the bay, he would throw it right in my car for me. I couldn't believe how quickly it was done. I pulled around and he put it on my car. I was ready to pretty much pay whatever since he saved my day and on top of his friendliness, quickness and overall awesomeness, he gave me a special deal and I had literally had to shove a tip at him- he didn't want to take it. He was so helpful in a very stressful situation and I cannot say enough good things about Andrew and the establishment in general. Good service, particularly in the car repair business and particularly for a female, can be hard to find. Andrew and Oakton Sunoco truly saved the day and I highly recommend them for their respectful service and empathy. read more

I have visited this location a few times, but the service I received recently was terrible. Pulled up to the pump directly in front of the cashier window. Walked inside to pay for gas. Cashier accused me of giving him a counterfeit $20.00. Btw I had no issue when a went up the street to the Exxon. As a matter of fact the Exxon cashier confirmed the $20.00 was authentic due to the currency pen marked on it by the cashier.....smh!!!! All and all it was a awful experience and I hope the owners of this location reads this posting and Terminates the cashier in question. read more

Dishonest management of the shop. They mail out coupons to get you in there. Once the work is completed and the bill is presented they give you some nonsensical BS excuse for why you can't use it read more

This station is the Formula One pit crew of inspections--incredibly efficient, easy to work with, and immensely trustworthy. This is my go-to place for safety and emissions inspections because I'm always in and out quickly, have a pleasant experience with everyone there, and have never been upsold or talked down to. I love this Sunoco! read more

I've been coming here for years and have recommended this place to friends and family for quick oil change and inspections. However, today I went there to have a simple state inspection performed on my 2013 range rover and they rejected me because of problems that are nonexistent. The inspector some indian man straight lied to me saying I had to replace the control arms and rear brakes on my car and that he could order the parts and replace it. I am never the person to just get one mechanics opinion and I went to the land rover dealership in tysons. They told me nothing was wrong with my car and they passed my car. I will never go back and recommend anyone to go to Oakton Sunoco's service station. I feel cheated and honestly it was just a waste of my time. Don't go there unless you want to get lied to and please never get one mechanics opinion they will lie to you to get your business. read more

I have been going to this gas station for my state inspection & emission for about 9 years now...and from my last visit, I will not be getting my vehicle serviced there again... After my visit from a couple of days ago, I do not think this place deserves any stars. Yes, not even 1! I have never had a bad experience at this gas station before. I saw the bad review from the beginning of this year, I was hesitant to go there but I took my chance. I will definitely not return! Needless to say the guy who did my inspection was apparently "too busy" to remove a broken/rusted off lugnut off my wheel. He said he had a line (2 cars left in the line) & removing the lugnut would take too much of his time. He told me I go to a tire place to get it removed. Either way, he didn't help me with any questions. For instance, I asked him if it was okay to drive without a lugnut, he said I would not recommend you to drive too long...if it was a rusted lugnut (from when I bought the tires, it was a year ago), I already drove too long on it...UGH! Anyway, a few mechanics were nice but for those other ones...I know you guys are the expert in repairs but there is something called CUSTOMER SERVICE! Don't worry I will write a review for the tire place too! read more

I had been going here since I moved to No. VA. about 10 years. Usually had a very good experience. I'm not sure what happened. There used to be a manager Kevin who was great and since he left....horrible. 1st bad experience - scheduled an inspection, emissions, and oil change for 7:30 am. I waited over 3 hours! When they said it was done, I noticed they didn't do the emissions. They were aggravated at me!!! and said they couldn't do it. I fought it and they did it. 2nd bad experience - My windshield wiper stopped working at lunch. I called to say that it wouldn't move all the way up and asked if they could look at it. He seemed again, aggravated that I was bothering him. He said I could bring it in but most likely it was the wiper transmission (?) and they would have to order the part so I'd have to leave it overnight. I stopped at another gas station on my way there, Fair Lakes Sunoco, and the guy after hearing it, grabbed a wrench, walked me out, tightened a bolt, and sent me on my way! You know where I'll be going back to. Sorry Oakton Sunoco....you've changed! read more