I have lived in Oakton for 25 years, since 1994, and during that time Sunoco Oakton has always been…read morethe neighborhood full-service automobile station -- no one else has mechanics and state inspection in the immediate Oakton area, along with a Giant and Starbucks to pass the time while waiting -- on more than one occasion I have been thrilled to get "while you wait immediate attention" service, including tire repair and headlight replacement. What stands out for me over the years is the people that do the work, including the service manager. There have been four eras at Oakton Sunoco over the past 25 years -- before Kevin, with Kevin, without Kevin, and now thankfully, with Kevin again. He brings a level of attention that I find rare -- he is also compassionate -- I have seen him work extra hard to give people down on their luck and needing a repair every coupon and discount he could find. I've probably spent $15,000 on repairs and $25,000 on gas at this Sunoco over the the past 25 years, perhaps more, on five or more cars over time, and I have always felt I was getting NEIGHBORHOOD service, world-class quality, and "Made in the USA" efficiency. This place works -- it works better when Kevin is here, so I hope he is not leaving anytime soon.

Make sure you check if you need both the standard inspection and the emissions inspection. They…read morewill not check it for you. I waited in the line to get inspection and then they didn't do my emissions inspection so I had to wait in line to get my emissions done. Except that the inspector disappeared so I had to wait even longer the second time. Manager would not comp me for the second inspection even though this cost me an extra 40 minutes. He finally offered me only $4 off, so I guess my 40 minutes wasted is with $4.

7/29/23 After a visit to 7 Salon, my vichele needed fuel and…read morethis place was quite convenient. The cost for fuel regular was $3.53 a gallon. A better price than I was seening closer to home. After putting $20 bucks into the machine, I headed into the market for something close to drink. To my chagrin, I did not find the cold drinks I wanted to be cold. Looking through drink after drink, I finally found the apple juice to be nice and cold. It was the best two $2.00 I spent at that moment. The cashier was friendly, but it looked like he would rather be somewhere else on a nice hot day like this. If the store has been selling a lot of drinks today, cool. I can understand why all the drink I came across were warm. If the refrigerators for the drinks are malfunctioning, get them fixed. Aside from that, my experience here was good.

Friendly service but bad work. My car was a quart short on oil when I checked it after my oil…read morechange this morning.

Do not go to this shop. i took my car for safety inspection and they called back and said it needed…read morenew struts and brake pads. They quoted me 800 for it. Seemed high but I stupidly accepted. came to pick up the car two hours later and it is now 900; of which just $200 parts and $640 labor. For two hours of work. Manager refused to make changes, said I had accepted the estimate. These people will rip you off. Always see a written estimate before accepting a quote. I did not but don't make the same mistake.

I had a situation that needed to be resolved immediately as I wouldn't have had any other means for…read moretransportation. Nasiff and staff answered my distress call and went above and beyond to help me. Let me tell you something...in my experience, it isn't easy to get last minute brake service or any repairs after lunch time without appointment! This auto shop rocks! As a female, it can be difficult to find a good auto repair shop that you can trust to get the job done and without taking advantage of your lack of auto knowledge. I'm so grateful for this experience, and it has become the top of my go-to list! Many blessings to this business

A good place. They are conservative - as to how much they do…read more This is good, unless something like brake calipers need replacing (but are not)

Cheapest gas in Falls Church City with maybe a few pennies difference with Noble Gas across the…read morestreet. Safety inspection quick and efficient at standard rate open everyday except Sunday. Bonus points for being within walking distance of La Tingeria for tasty Mexican eats.

I went in for a oil change and requested that it be done quickly as I could not leave the car for a…read moreday. The mechanic (KB) was very understanding and was able to turn it around in about 3 hours. He checked all the fluids, the air pressure, and made it a point to re-set the messages on the car dashboard as well. They are very pleasant and easy to work with. I highly recommend this place.

On a plus note car and you, should survive over here. Due to being behind the busy strip mall,…read morethere's less traffic over here. The area is known for its non driving folks. Best to be safe. That's why when here, I go with this station Is it cheap? Compared to other places in the area yes. They have 87, 89, and 91 octane. The pumps have plenty of room, and cleanliness is quite good. Employees are friendly. Well illuminated for safety too.

Buyer beware!! Zero…read morestars if allowed for State Inspection customer service. Sunoco gas station. Countryside Service Center. Full disclosure: Groupon discount. What a deal. NOT!! Cost savings on inspection. However... Slow as molasses wait time. At times with cars blocking Starbucks traffic that's in the same parking lot next door. You must remain in the car before handoff to inspector. Failed inspection. Lena quoted reasonable price to fix it. Refused to print estimate. After getting other quotes, Lena's price was half the cost. However, not sure about the quality of the fix. Passed, after getting it repaired by Countryside Service Center. Reinspection. Claimed to have a warranty on repair. Inspection sticker was not filled out; completely blank. Thankfully, the printout has their information. FRAUD: Cashier Lena took my cell phone for the Groupon code. Turned her back with my phone to discuss with the mechanic. I immediately got Groupon emails proclaiming: "thank you for your review of Countryside Service Center." A review that I didn't make. I suspect that the cashier took my phone and gave her business a 5 out of 5 rating, before returning my phone. Unethical!! I won't go here again!! You've been warned!

!!WTF!!! Took my van…read morein for a simple emissions only inspection. Needed it for registration. Passed that. Shop lady told me I needed a rear engine mount. I told them I just happened to replace it a few months ago for my normal service. These don't break. Front and passenger do. Prove it show some pictures. None were provided. Went home and inspected. It's fine. Then they tried to charge me for an inspection. Not needed. Then... Someone there removed my custom transmission dipstick. It's the long Amazon type cut down to fit in the drip area below the wipers. GONE!! Anyone in that shop finds a Chrysler transmission custom dipstick. It has 2014 TC Burbage engraved in the red handle.

As always, great service, excellent customer service, have been going here for 3 years now with no…read moreissues. Thanks to Alex and all of his staff at this service station.

I finally can trust someone with fixing my car. Wajdi did a great job. I took it there to fix the…read moretiming belt and I needed to pick it up on the same day and he definitely did finish the car within a day. The car runs much better now. Great customer service & affordable prices. I definitely recommend this place !

TLDR I 100% do NOT recommend this place if your car has an issue. ONLY come here to do the oil…read morechange next door. I am not a car person, but my check emissions/engine light was on so I went to get my oil and filter changed as well as get a read on the engine code. The mechanics then said I needed to replace a mass airflow sensor. Then I went to get it fixed there, and that's pretty much when everything went south. While the labor was about $130 an hour (discounted because I was already there), they used a dealer part which upcharged the whole invoice by $230. They said if I got the part at a different place and had them do the labor, it would have been $160 an hour. They charged for 1.5 hours. In reality, it took about 20 minutes to figure out the problem, 30 minutes for the part to arrive, and should have taken them 20 minutes to install the part. So I just paid an extra amount for labor to... well... sit around. The other part is that since it was a dealer part, it cost over $200 more to get it. While there is a 12 month warranty on it, it really doesn't make sense to over charge 380%. To be honest, I didn't know my options and felt pressured to just do it. Coupled with my inexperience in regards to car parts... well that's just asking for trouble. When I asked them why the part was so high, the man at the front explained about it being a dealer part (keep in mind that they did not tell me initially about why the part cost the way it did). He seemed very annoyed by my questions. Later on, the man also scolded a worker for talking too much and explaining things to a customer on the basis that it "confuses" the customer. Honestly, I think there is a lack of transparency and honesty in this establishment, which allows for unreasonable upcharge and allows staff to confused customers to profit more.... That is the business. So here is some advice for people who find themselves in the same situation as me. 1. Keep calm. I didn't actually need to replace that part right away, so I could have found a better option. 2. Get the read on the engine and get the codes. 3. Google the code and shop around to get someone to look at the car for diagnostics if needed. Do not do it right away. 4. Figure out the parts you need if any and get them at auto one. The dealer part does include a 12 month warranty... but it does not warrant that huge upcharge. 5. Find a place to do the labor for you. Don't be afraid to shop around.

chill guy, told us nothing wrong with car unlike other mechanic. overall 5 stars underrated.read more