Simply put, this is the only shop I trust to do the work right and be fair on the price. I've been going to WB Motors for years now with different vehicles. Joe has always been honest with me. If he recommends something, I know there is a reason. Many neighbors also use WB Motors. There's a reason that routine appointments might be a month out: excellent service, top value, respectable people. read more

These guys are amazing, my family has been going to them for decades. We worked with the original owners and now we work with the guys that were and still are mechanics but own the place. They're great people, explain things in a way that other shops won't, don't see every one that walks in as a dollar sign and they treat you with kindness and a smile. read more

Outstanding service. Honest dealers. Highly recommended. I have been taking my two ten-year-plus Hondas there for years.

I recently had a valve cover gasket leaking on my Lexus. Eric did a masterful repair at a fraction of the cost of the dealer. He also, without charge, changed five electronic unit codes that were described in the Lexus owner's manual. It took only about five minutes to do this change, but the Lexus Dealer wanted to charge me $189! WB Motors did it without charge. Joe went out of his way and helped to remove a rusted wheel bolt on a hand truck I brought in. It was a difficult process. Not only was he successful, he did not charge me for his time. These two are terrific people and mechanics. I highly recommended them and WB Motors for all of your car work. read more

The whole team is amazing , I have been taking my two cars to them and they are always super professional, diagnosis is always precise and jobs have been done very fast and on time or even early. This would be my four year trusting them and I see myself taking my cars there for years. Thanks guys. Great mechanics and amazing people. Joe is always making the whole process easy for me and my family. I also do the regular maintenance with them. read more

Great service, reasonable pricing, full transparency, honest and up front. Very creative and helpful even when the best solution is to refer you to a specialist. I recommend WB unequivocally. read more

The team at WB Motors are the best! They will tell you the truth, no BS, and their work is top notch. Add in their pricing is great and you have a great local shop that takes care of the customer. I highly recommend them and use them for all my auto mechanic work... read more

Best little secret in Fairfax City. Quality work, great customer service, and flexible scheduling.

Every interaction I've had here has been top notch. Scheduling, dropping off, talking to employees, picking up, all has gone smoothly and efficiently. Getting your car worked on us never FUN but WB Motors makes it convenient and easy. read more

These guys are amazing! After a horrible experience at a couple dealerships Joe went out of his way to make sure that my car was running fantastic. They found the issue in less than an hour of having my car. My car not only runs great now but we also know what other work will need to be done in the future. I would recommend them 100%. read more

Ask for Joe (awesome guy!).... I don't remember the last time I had a chat with a mechanic that was genuine and just felt like you were speaking with a friend. That's how I felt when I was chatting with Joe last week. Two weeks ago, I ordered tires from Tirerack and had them shipped to WB Motors because they are listed as a top ranked installer on Tireracks site. I called and made an appointment to have the tires mounted, balanced along with an alignment. I dropped my car off at the appointed time and everything went very smoothly. While I waited, I noticed that each customer that walked in the door was a regular and Joe knew them and their families. He's so personable that it makes it easy to not be stressed out as I have been in the pass with other mechanics (i.e. the dealership). His ultimate goal is to make sure the customer is happy (and I was). Wifi was easy to connect to and fast while waiting. read more

I do not recommend this business and had a bad experience. For the services I needed, I was given an estimate that was double the amount from another company ($2,000 versus $1,000). They did work without consulting me or getting my approval. When I showed up, I was presented with a bill to pay as they had already done work. I learned that there was damage to my driver side door as well as my glover compartment - problems that were not present when I dropped the car off. If you are going to do business with this company, make sure you get a quote in writing and do a thorough inventory of the idiosyncrasies of your car! read more

Just wanted to send a HUGE shout out to Joe and the crew at W B Motors. The did an exceptional job getting my 2003 MINI Cooper all squared away, it is driving better than brand new! I had cal the week prior to make the appointment, and of course I was curious as to a potential cost guestimate, after all was said and done, I was under the quote AND they did a little more work than we talked about. Joe couldn't have been any more pleasurable to work with, He was extremely friendly, courteous, willing to answer any questions and really gave not only myself, but my better half, a really comfortable and welcoming vibe. All work was performed in a very timely manner, explained in detail and discussed open and honestly. There was never a sense of anything less than honesty and fairness, unlike some auto places I have dealt with in the past. I highly recommend this shop if you are looking for a well experienced, technically capable, reliable and trustworthy shop in the NOVA area. Very nice to support the locals and I am really grateful to yelp for pointing them out to me in the first place! Thanks SO MUCH, Joe! You guys are fantastic, you will be my GO TO auto service shop in the whole of NOVA, from here on out! read more

This is a company most of my family uses. They have worked on multiple vehicles with excellent results. I normally don't rave about customer service from a mechanic, but WB Motors excels! They worked on my old Kia Sorento and kept it humming along for awhile. But once it became too expensive to repair, they gave me all kinds of advice on how to sell or donate it, acted as the middleman, and sent me the check. I offered to pay for diagnostic time, but they waved that off. So I'm doing the next best thing I can--which is to highly recommend them online. If you want a trustworthy and knowledgeable mechanic with excellent communication skills, come here. My extended family is not easy to impress, but all of us agree that WB Motors is one vendor we can rely on time and again. read more

Admittedly, they only mounted and balanced tires delivered to them by Tirerack after I ordered them but they did so with no issues and with good communication. I will definitely try them for other jobs as needed. read more

My family and I have been bringing our vehicles to WB Motors for 10+ years and we couldn't be happier with the service we receive. Joe and Eric treat our vehicles like their own and we trust them immensely. Highly recommend their work. read more

These guys are fantastic. I came to the after a few bad experiences with other shops trying to take advantage of me by charging too much or doing unnecessary work. I had a complicated problem that took a few tries to fix, but I trusted their judgement because they were very transparent about the process. They also recognized I have an older car and I don't want to fix every little nonessential thing and supported my decision. They refused to let me pay until I drove my car enough to see if the warning light came back on and let me borrow a monitor to know when I had driven around enough. They offered to put old parts back on if it didn't work and not charge for the new stuff. They showed me the old parts and how they were not functioning. I was also on a tight deadline because I needed my car for a job and they squeezed me in when the first fix didn't quite get rid of the EGR warning light. Be sure to book appointments early when you can. They fill up fast - understandably so. I also recommended them to my roommate, who had a very positive experience as well. The only bummer is they don't have evening/weekend hours so it can be hard if you work normal business hours and have a long commute. They do allow for night drops and over the phone payment though. It's a small inconvenience that is totally worth it! read more

I've been using W B Motors for several years now, and I find it to be ideal. The prices are VERY reasonable, the service is top notch, and they stand behind their work. Joe, the point man for the shop, is always friendly, courteous and helpful. He gives good diagnoses, and he calls as soon as he finds something that wasn't in line with his original estimates. About 4 times out of 5 the final price has been less than the estimate. He's good about telling me of other things that need attention, but also about helping me prioritize, which is key when you have 3 older cars. I definitely recommend this shop to my friends and family whenever the opportunity presents. read more

When my Jeep Wrangler broke down, I took it to W.B. Motors and I couldn't be more happy with the service. The price of the fix was very reasonable, they communicated with me throughout the process, and did a great job. Couldn't be happier, definitely would recommend. read more

I have been bringing my cars here for over 3 years now and have had nothing but good experiences. Joe, the manager, is friendly, thorough, knowledgable, and walks you through every step of the process, from how they diagnosed the problem, possible solutions, costs associated with each, and then duration of repair. I have been quoted prices 2-3 times higher for the exact some work at other mechanics and have had some poor quality work done before I found WB. I am so glad that I did as I own a VW which is cranky. WB is fantastic and I cannot recommend them highly enough. read more

Great place. Had tires bought through TireRack delivered and installed here. I worked with Joe, who was extremely friendly, outgoing, and forthright throughout the process, and was really pleased with the results. Pricing was as expected from TireRack, and they even bagged my old tires and put them in the trunk at no extra cost. Would certainly come here again. read more

I would highly recommend this place. A few weeks back I had a flat tire that could have easily ruined my afternoon but Joe and the crew at WB Motors took great care of me and made the process easy. They were recommended to me by a co-worker. The experience exceeded my expectations. I don't usually write reviews, but after being so well taken care of I felt the need to recommend them to others. I plan to use them again in the future if any further issues arise with my vehicle. read more

Hi, here's an update, an important update. I took a beloved 2005 (family member) PT Cruiser into WB Motors with a question about a spot of oil that I noticed on the ground where I park. [They handle tires for all of my vehicles including my vintage diesel Benz's (picture in your mind a very big grizzly bear with cubs, oh yes...), they have a Hunter balancer ( do you want the best balanced tires you can get? WB Motors/Hunter.)] As it turns out, WB Motors caught the early stages of a sequence of events that could have taken this "Daimler PT" - it's more Benz than Chrysler in the 2005 model, off the road, POOF! that quick! I had a head gasket leak, but WB Motors noted that at 82,000 miles, the timing belt was due for replacement. WB Motors FULLY explained that the head gasket leak was the type that could go on without repair for some time, so no overstatement about that issue. However, the timing belt? A firm recommendation that this be done. My review of the timing belt issue on the internet was frightening: a PT Cruiser can be cruising along, "pop!" goes the timing belt and takes the engine out with it, gone! WB Motors also explained that while the engine is being repaired for the timing belt, it would be a good time to replace the head gasket (nothing to sneeze at, they are hard work!) I looked over the repair proposal and decided the cost to repair everything was VERY reasonable compared to having to replace this vehicle. After the repair, they gave me "break in" advice regarding the new timing belt... "don't 'hotrod' your new timing belt..." ("ok.") I would trust WB Motors with this huge repair over any Chrysler dealer out there, oh, and not just price, but quality. This beloved PT Cruiser is like new. WB Motors can handle whatever you need in repairs and, they are "smart and good" people. read more

Joe is the guy I call to get an honest answer. There was a time that I could have had to pay for a new hybrid battery, but Joe went out of his way to find out that it was still under warranty, which saved me thousands of dollars - *and* he printed it out the info I needed to get the service done. As they say in Australia, 'Good on ya, Joe.' read more

Joe is an extremely friendly and helpful mechanic. Not only did he fix my broken sun visor (which had been bothering me for years), he also diagnosed the humming sound coming from my tires and looked into my power steering issue. In every case, he offered low-cost solutions to my problems and let me decide what I wanted to do. There was no pressure. He explained everything to me and and laid out all the charges and recommendations on the bill. I was very happy with the service I received and will be back the next time I need car care. read more

I'd give them 6 stars if I could. This is a great shop, they do great work, and they are honest. They will give you the "well, if it was my car I'd fix it now" or "I think I'd just leave it alone. That probably doesn't need to be fixed". A lot of mechanics won't do that for you. They will also always take time to discuss repairs or take a quick look at something if you have a problem pop up on a car. They've been my go-to shop for about 10 years. 2 Lexus GX470s, a Lexus RX330, and a Honday minivan. They handle my tires, my major services, and all my routine maintenance. Great place.... read more

Want excellent work done at a fair price? See WB. Want an honest assessment of things? See WB. Want clear explanations and estimates of what was or needs to be done? See WB. Want to work with friendly mechanics who remember you and your vehicles? See WB. If not, go elsewhere. read more

Unfortunately my car battery died at a very inconvenient time. Had to have it towed in. Joe was super helpful and very friendly. Car is all fixed, the price was reasonable, and they were very accommodating. read more

Solid place! I had my Tire Rack tires drop shipped here for installation. The first thing they did was let me know that I still had 50% tread left on those two tires, but I was aware and I don't like the hydroplaning that I was getting. Anyway, they let me know of options for other maintenance that I'll need, and Joe is an all-around great guy. read more

I've been getting service from WB Motor since 2008, it is been 5 years now, reason I stay with them is honesty, reliability and accurate diagnose the problem at first place, that way I don't have to spend extra money and time keep my car reliable. I had a bad experience before I discover the WB motor. My TOYOTA RAV4 had some on and off noise problem, and I've been to many different shop to find out the problem and fix it, but I only spend money the problem was still there, they explained me with some lame excuse and I had never felt safe, until 5 years ago Erick did some test drive and examined the car, found the problem and fixed for good, that was a serious safety issue though, I'm glad had that fixed before causing any serious problem. Highly recommended, but you have to call ahead to make appointment though, I think they good reputation keep them busy. read more

I just scrolled though, and as best I can tell every single one of their reviews is a five star review. Add one more...mine! There's a reason why: they're talented mechanics who aren't going to take you to the cleaners. read more

Joe at WB Motors was recommended to my by my neighbor, a long time resident of Fairfax. Joe is friendly, helpful and knowledgeable. I'd recommend him to anyone looking for an honest and reliable auto repair shop. He seems to have a very loyal customer base. read more

This place is a life saver. So difficult to find a good, honest mechanic. Joe and Eric are both incredibly knowledgable and helpful, and have never turned me away during an emergency. Whenever I have an issue or a problem arises with my car, I call them straight away, and they never let me down!! Such a great feeling, such a RELIEF knowing these guys are in my corner. Love them!! read more

Joe does exactly what he says he'll do, on time, and on or under budget. Simply the best.

These guys are awesome! I have taken countless cars to them over the years--American and Japanese cars; sedans, SUV's and minivans. They do excellent work and are honest as the day is long. They are up front about what work should be done, and they have told me on several occasions when they don't think it's worth it to do a certain service. And sometimes I ignore them and do the work anyway, and we always regret not listening to them! Seriously, you and your car are in good hands with the mechanics and management at W.B.! read more

This shop really lives up to their high rating. I am a "car guy" and DIYer so I'm very particular about who works on my car. Manager Joe and technician/mechanic Tim are real car enthusiasts who have worked on cars since their early teens. Joe is easy to talk to, professional and trustworthy, like a friend you've known for a long time. They installed my tires, TPMS sensors and wheels with care and promptness as if they were working on cars for their own family member. I watched them work from beginning to end and noticed how careful they were with everything so I even got an oil change done, which I have always done on my own. This shop is the real deal! Thanks gentlemen. Joseph (UCLA1) read more

Outstanding service! -- As a new resident to Fairfax, I was searching for a reputable tire installer and general maintenance shop that I could trust with my vehicle. After receiving awful service at a tire dealership closer to my home, I decided to follow everyone's online recommendations and give Joe Clair a call at WB Motors. Joe and his team were extremely friendly and polite (both on the phone and in person), and answered all of my questions before starting their work. They also provided great service and had my vehicle ready for pick up on time, as promised. Additionally the price they charged for their service was very fair (I never felt like they were trying to take advantage of me). If you're looking for a tire/maintenance shop that you can trust, don't hesitate to call Joe at WB Motors. read more

This place charges you way more than a dealer. They could not fix my A/C even though I took it twice. Both times they claim that my A/C Refrigerant was low and they refilled it with Refrigerant and dye indicator and could not find the leak. I took my vehicle to a different mechanic he found the leak in one of the hose. read more

they provide honest, accurate, thorough assessment of the work needed, they perform the work expertly, and they treat their customers with respect, fairness, and patience. I've taken 2 of my vehicles in for various services,and they have always delivered nothing but excellent service. when i took my truck in for what could be $1K -$2K worth of maintenance service, Joe recommended that I not do any of the work, since the truck had significant rust which presented safety concerns. he then spent several minutes pointing out specific rust-related concerns while the truck was on the lift. although they spent perhaps an hour or so evaluating the truck, they did not charge me for any of the work. they could have just gone ahead with the maintenance that I originally asked for, collected a couple of grand and sent me on my way being unaware of potentially serious safety issues. read more

I have known Joe and Eric for more than 15 years. I met Eric through my son, who had taken his car to WB and highly recommended him. One day, years ago, my wife and I were driving thru Fairfax and our car simply stopped. I had the car towed to WB and Eric called me immediately tp explain the problem, in clear and detailed terms. We were expecting a huge bill for the repairs. Instead, the repair bill was less than the towing charge! Since that day, more than 15 years ago, we have had every car we have owned (3/4) serviced by Eric. If you are looking for the cheapest place in town, WB is not that place. But if you are looking for the best service, the best and most knowledgeable mechanics and a fair price for top quality work, WB is that place. I have a 'classic' BMW. It is still running today, and running well (262,000 miles and cruising), because of Eric and Joe's TLC. Even though we moved out of the area years ago, we still takes to WB, because we trust them to be fair and honest, and to do the very best work on our cars. read more