Frames Automotive

(122 reviews)

I took my 2006 Toyota Tundra to The Car Doctor for a diagnostic and maintenance inspection, and I…read morewas extremely impressed with the level of service. They provided a detailed, easy-to-understand report showing what needed immediate attention and what items may need to be addressed down the road. What really stood out was their honesty. They never tried to upsell me or pressure me into repairs that weren't necessary. Instead, they took the time to explain everything, prioritize the repairs, and let me make an informed decision. It's refreshing to find a shop that's focused on helping customers rather than selling unnecessary work. If you're looking for a knowledgeable, trustworthy, and professional mechanic, I highly recommend The Car Doctor for all your vehicle needs. I'll definitely be bringing my other vehicles here for future maintenance and repairs!

10/10, highly recommend. Ameer (the manager) and his team go above and beyond to answer questions…read moreand make sure you feel confident in the work being done. The pricing is worth the level of assurance I received, especially with the warranty and follow-up. I needed my vehicle turned around quickly, and they accommodated my timeline without cutting corners. What stood out most was that I never felt pressured at any point. Instead, they went out of their way in a respectful and professional manner to earn my business. As someone who usually wants a second opinion, I appreciated how they clearly explained what needed to be done, why, and showed proof of the work. They delivered exactly what I needed and got my vehicle back to me on time. I'll gladly continue to bring my business here moving forward.

Craftsman Auto Care- Merrifield

(130 reviews)

All the guys at the craftsman location in Merrifield are very friendly and also provide excellent…read moreservice. They do a very comprehensive assessment of your vehicle, and I can always feel the difference in my vehicle after my repairs are done. They're very transparent, and do a good job of taking care of their customers by doing jobs well and in a timely manner. I think their warranty on certain parts and services is also great. They really take time to make sure the issue is resolved even after they install the new part. Brennan has taken care of me the past 2-3 of times at craftsman. I really trust these guys and will continue to use craftsman (in merrifield) as my mechanic for the future.

5.0 Stars Outstanding experience and great customer service…read more Yelp brought me here. I did a search for the top auto repair shops in my area and Craftsman was well on the list. Reviews were solid. Once I realized how close I was to two of their locations, I made a mental note to check it out. I called, they were welcoming over the phone and not in a spazzy rush like some of the other shops I had been calling around to. They took their time over the phone!!! I made an appointment to get some estimates, showed up, told them my concerns, and they checked out a few things going on with my car. Again, very welcoming in person as well. I came to get an estimate for front and rear brakes replacements, possible oil change, state inspection. As I waited, I skimmed through two books the owner had written! They said I could have a copy, so kept one. The owner has the right idea and it shows. The waiting area was cozy and super chill equipped with coffee and snacks and TV. What took the service over the top was how well the gentleman took to physically show me what was going on with my car. He also took pictures. In the front office we examined the photos and he explained, and educated me about what was going on and what needed attention and why it was relevant. He made additional recommendations based on car mileage and manufacturer recommended maintenance. We discussed pricing and I agreed to get some of the work done. They gave me a Lyft ride home. Called me when it was done a few hours later. Scheduled a Lyft for me to return. Back at the auto shop, I paid and I was on my way. I felt really impressed because they explained things about my car I had never known about in the 5 years of owning it. I felt educated and walked away understanding things better. In all the 20 years I've maintained cars, no shop has ever explained things to me the way they did. I must admit, I felt the labor fees were a bit steep. I felt my wallet go ouch! However, I feel extremely safe in my vehicle because of everything I learned. I will definitely, without a doubt return for future maintenance work and I will knock out some of the other recommended maintenance items in the near future. Highly recommend. Great experience without a single hiccup.

C & C Garage

(99 reviews)

If you are looking for a shop that does excellent work, is reasonably priced AND will not find…read moreextra things to fix that really don't need fixing, plus a shop that has integrity and will do the work quickly on schedule as promised--- this is the place for you! They just saved my mom over $5,200 dollars in unnecessary dealership repairs. She brought in the dealer estimate and C &C told her that at least 80% of the recommended repairs were unnecessary and just the dealer lining their pockets. Amazing! This is the best shop around and they have a 2-3 week wait to get in because everyone knows it! Thank you C&C!

Been going to C&C garage for 15 years. They are the best. I have two vehicles, a Tacoma and Honda…read moreAccord, with some age and mileage, thanks to C&C, they are still on the road and doing great. They are honest, reliable, dependable, and I could go on. I was once in Colorado - 1700 miles away - and they helped me diagnose a problem, over the phone, I was having with my Honda. Unbelievable. A Vienna mainstay that has been around for years - everyone I know in the area, if they ever have a problem with their car or truck? This is where they go

County Transmissions

(105 reviews)

Overall: 15/10 An honest and professional shop that has…read moreearned my lifelong business. Service: 10/10 My primary contact was Mike, however I spoke with many other staff in person and over the phone over the course of a week after I had my Crosstrek towed in with a destroyed transmission system. Everyone was courteous, helpful, and responsive. The new transmission they procured was practically brand new and installed professionally. The experience they provided me as a customer was as excellent as the final bill and they are now my go-to shop for transmission and suspension work. Thus, I strongly recommend this business. When I had my car towed in, it was after hours, but conveniently they had an overnight key/car drop off system that was secure and easy. The lobby was clean, organized, and offered free cold water.

Had my vehicle being serviced at local mechanic and they notified me that the PTU (Power Transfer…read moreUnit) that is part of transmission on all-wheel drive vehicles was leaking badly and needed to be replaced. They did not work on transmissions and advised me to take it to a transmission repair shop. Called the Ford dealership and they told me to replace it would run around $3300. For comparison I called some transmission shops and got ahold of County Transmissions and spoke with Hampton. He told me that it would run $2300 including labor if it needed to be replaced. They had good reviews so I decided to take it to them and save the $1000. Took it there on a Monday and Hampton told me they would have it done in several days. By Friday had not heard from anyone so I called them and was told that it was next in line to be looked at which would be the following Monday. My vehicle had been there five days and had not been looked at. On the following Monday, Hampton called me and said that it did need to be replaced and to replace it would run $3200. This was $1000 more than $2300 as he had initially told me and about the same as what the dealership would charge. Mentioned this to him and he said that the $2300 was for a used PTU that they would get from a salvaged vehicle, and a new one was $3200. He had not told me this when I first called and I had of course assumed the initial quote of $2300 was for a new one. Didn't even know they would consider putting a used one a vehicle because how would you know it didn't have issues. In light of this new information and for the fact I feel it was a bait-and-switch, I decided to take my vehicle to the Ford dealership and have them do the repair. The dealership's warranty on the PTU was much better and I know am getting a genuine Ford part. With an independent shop am probably getting a cheap aftermarket part. If I moved to another city or say was traveling and had an issue with it, I could take my vehicle to any Ford dealership and they would honor the warranty. If County Transmissions had done the work, then I was out of luck. Had to take an Uber back to County Transmissions and pick-up my vehicle and then take it to the Ford dealership. This costs another $50 on top of the $50 Uber charge had already incurred when I took my vehicle there and had to take an Uber to get back home as I live far from them. I opened up my SmartTag GPS tracking app as had placed an Android SmartTag GPS tracking device inside the vehicle awhile back. Was very surprised to see my vehicle had been driven around Vienna and appeared they were using it to run errands as it was stopping at various locations. So in the end I was out $100 in Uber fees, they had my vehicle for a week and nothing was done after Hampton telling me they would get to it in several days, plus they apparently used it to run errands. I would certainly not recommend this company in light of everything that happened. Note: Saw that Hampton had posted a rebuttal on my initial review where he states that the initial quote was an estimate to repair the PTU, but this is not true. The PTU is something that is replaced, not repaired, and he gave me a quote of $2300 to REPLACE the PTU. Plus they didn't need to be driving it around to determine where the leak was coming from since it was obviously leaking when I took it in and it had to be replaced. When I called him on Friday he said they hadn't looked at it yet; however they had been driving it around before that Friday. He mentions that they have a shuttle service and I asked about this but was told it didn't go to where I live.

Eurasian Service Center

4.3

(93 reviews)

Great job done by Eurasian. Very professional guys. Prompt communication and reasonable cost. Free…read moreShuttle service is great. I strongly recommend Eurasian.

Service (new tires and alignment) was quick and reasonably priced. Location is convenient. I'll be…read moreback.

BWT Tire and Auto Repair

(57 reviews)

I was two hours from home and heard a noise from my front tire. I stopped in and Frank , the…read moremanager, looked at my tire. He heard a leak and saw a bolt in the tire. I explained I was from out of state and asked if they could help me. Frank approached his mechanic Joe. Joe agreed to prioritize my car and took my car immediately And got my car in for a plug and patch within 5 minutes. The shop was clean and all staff was very professional. They worked with a sense of urgency to fix my tire and get me on my way. They were wonderful in my time of crisis. Would highly recommend!!!! They saved the day

I went out tuesday and the passenger rear tire was flat. I usually go to a place in Falls Church…read morebut I needed the tire fixed ASAP. I found BWT, close to home and hours that were ok. Flat in the trunk I head over after work. Brian is inside and he takes the tire and my info. He quotes $29 for repair which is very reasonable. I expected much more. The next day I head over to retrieve the tire and am helped by Nacho behind the desk inside. I am lucky as the nail they took out was as long as my index finger and was 1/2" away from the sidewall meaning new tire. Glad of that. He carries the tire out to my car and I'm off. This is a little shop with a few employees. I'm glad to support this shop vs the big NTB/Mr Tire/ huge tire shops . Mom and pop will always work for me. These people are hard working and honest. Give them a try. I have been through the big chain BS and BWT is refreshing.

Vienna Gas & Auto

3.7

(43 reviews)

TLDR: This place is fantastic…read more It's hard to find places you can trust to actually fix your car. After bad experiences at a local Firestone, R&C, and Autoscandia, I am relieved to say I finally found a place that is affordable, respectful, and knowledgeable. My husband and I will always recommend this place!

Very honest. I always shop around before any repair and everytime these these guys come in…read morereasonably priced and with options about what really should be repaired and what doesn't need to be. They are great.

PT Auto Experts

(26 reviews)

PT Auto Experts is always my first choice for mechanical work on our family's fleet of cars, from…read moreroutine maintenance to tire changes to larger jobs. They are usually able to get me an appointment quickly, are always friendly, and direct and up front about costs. Oh, and their work seems good too :) Great shop!

If there was an option for more than five stars, PT gets it!!! I've had two great experiences with…read moretwo different cars. First one they missed something in the repair. Hey that happens. The great thing was how they owned it. Fielded it. Did not charge me anything extra. Very honorable. The second time, they were again old-school-honorable. I won't give the details. It was amazing to me. They have got me as a lifelong customer now!!!

Tysons Auto Specialties

See more unrecommended reviews

(167 reviews)

Been going here for years. From brakes, to fluid changes, to repairs, they've always done a great…read morejob, given me solid advice and treated me fairly.

This is simply the best Service Center in all of Northern Va. Complete professionalism and…read moreattention to detail in everything they do. Great experience!

Vienna Sunoco

3.3

(44 reviews)

We bring our cars here for general repairs from time to time, and often for oil changes and…read moreinspections. After a recent visit to my dealer's service center and being told, based on the horrible noise it was making, that I needed to replace the whole engine, I went to the Vienna Sunoco for a helpful second opinion (just change the oil relatively frequently, and it should be fine for a long time -- and lo and behold, with an oil change, the sound went away).

When I'm in Vienna this works. While in town it's mostly about convenience. Nothing in this town is…read morebudget friendly. The town is well known for its $ and mattress stores. Thank goodness this gas station is competitive, as others in the town require a blood donation. Kidding sort of but it's part of the area. There's nothing fancy or pretentious about this Sunoco. Have had the car inspected here and was pleased with the efficiency. Nice folks on duty and it's a very clean establishment. As for the convenience store factor it's mediocre. Yet when needing to fill up, plenty of room to maneuver in this lot. The station is close to the main drag which helps. If you're in the area this will work for you.

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Patricia H.

9 years ago

One of the most difficult of life's struggles is finding a good hairdresser and finding an honest auto mechanic..I can't help you with the hairdresser yet, but if you need a good mechanic...Well, LOOK NO FURTHER!!! Bill Frame is your new guy! After being given the run around and estimates exceeding the value of my car, by a couple different mechanics, I was ready to junk my 2003 Element and buy a new car. A family friend recommended Bill Frame. He was able to fix my car up showroom new to last me another 500K miles!!! There were many things that I was told I needed that I in fact did not need as well as things that were done wrong that he had to correct. Bill was able to sift through all the BS and fix it up nice and solid so I can continue putting excessive miles on my baby girl. He is a great fellow and so is his staff. They explain things very well, they go the extra mile to make you happy and the work they do is QUALITY. I will never go anywhere else...I've got all my friends and family going there now. Bill and staff, I'm so grateful I found you all and that I found a shop that not only does unbelievable work, but one I can trust. I'm sleeping a lot better now...because 1) I know I won't wind up on the side of the road calling a tow truck 2) I won't need new car payments (YAY!) 3) I will cease to feel the pain of being ripped off by a mechanic ever again!!!! Thank you Bill! Still on the hunt for a good hairdresser tho...Bill?!!?!?!? read more

Cath H.

8 years ago

Bill Frames is the most honest, knowledgeable auto repair service business owner in existence. I have taken my car to several other shops locally, only to have them quote numerous repairs and parts that they claimed needed to be done immediately for my safety on the road. After suspecting that I didn't need all the repairs I was constantly being quoted, a friend suggested I take my car to Bill Frames for a second opinion. Thank goodness I did! I have done so three times now, and all three times my repair costs were half or less than I was told from the other shops were necessary. Today was the worst of all. I took my car to Wigul Automotive in Herndon, VA for a state inspection. They claimed that it failed because it needed new front brakes, rotors, bushings, and a new wiper fluid pump, amung other minor things for a total of over $3000 and failed my cars inspection for these things. Knowing I had JUST had the rotors and brakes replaced at Frames Automotive last winter, I took the car to Bill Frames today and saw for myself that NONE of the things that Wigul Automotive claimed that I had to have done in order to pass inspection, were needed. Once again, Bill Frames gave me the honest evaluation of my car and saved me over $3000 in unndeeded and unnecessary repairs. No one else will EVER touch my car again but Frames Automotive in Vienna, VA! Can't thank you enough, Bill! read more

Mitchell F.

10 years ago

Bill and Dave of Frames Automotive are two of the finest automotive repair folks I've happen to run into. I've gotten service done on my BMW at many places but always hesitated to have consistent work done by any one shop because I never felt like the mechanic was fully acting in my best interest - unnecessary maintenance, unnecessary replacement of parts, missed completion dates, etc. My car was having trouble leaving my office's garage in Tyson, and rather than towing it back 60 miles through Maryland I decided to give one of the local shops a go. I dropped the car off at Bill's on a Saturday and he talked to me first thing Monday morning. I originally intended to have a quick fix done on the car so I could get it back home and have my dealer look at the issue but after Bill talked to me a bit and gave me the chance to come in in-person and took the time to SHOW me the issue I was convinced Bill, Dave, and the rest of the guys at Frames were the right folks to have tinkering with my car. Even though I'm an out-of-towner and Frames Automotive is awhile away from home I've made the trip again to have Bill work on my car and intend to continue to do so in the future. read more

Julianna C.

7 years ago

I've been coming to Frames for years now for all my car issues. The first time I took my car to Bill the ABS had failed while I was on the highway and my old mechanic couldn't fit me in. Called the dealership and got quoted nearly two grand to fix it because they would need to replace the axle. Thankfully someone I knew told me to call Bill. He had my car in that night, cost me a tiny fraction of that to fix the issue- did not need to replace the axle. Most recently he's helped me through the failure of my old Escape's transmission and helped me to pick a new car (he inspected it before I finalized the sale so that I knew I was getting a reliable vehicle since I bought it used). I tell everyone I know to take their car to him because he never treats you like you should know better and he always takes the time to explain the routes you can go to fix an issue. He's upfront that there's usually a lower cost fix and a long term fix that might cost a little more, but listen when he tells you that because he isn't saying it for effect, he's trying to make sure you don't pay more having to fix problems later. He's amazing! read more

Amie F.

6 years ago

After weeks of conflicting information and staggering quotes from my local shop and, eventually, Mazda dealer, a friend gave me the number to Frames Automotive. Less-than-optimistic, I called Frames and spoke directly to Bill. I explained that I loved my little Mazda, but was afraid that fixing it--based on what I'd been told by the other shops-- would cost more than the car was worth. Bill mentioned that he'd be happy to take a look at the car and that I could have it towed to the shop over the weekend. The next day, my friend called me to tell me that Bill wanted to contact me-- I hadn't left my name or number. He'd been thinking about my car! AND he took the time to track me down! Based on the information relayed in my initial call, Bill had diagnosed the potential problem and solution. Long story short: Bill did diagnose the problem. Bill did fix my car. Bill also saved me thousands of dollars. I am ever-thankful and impressed. read more

Christina G.

11 years ago

If you are looking for an honest shop to have your car serviced, look no further! I am struck by the level of knowledge that Bill Frames has about so many different models of cars. He is not only a walking text book, but he finds and fixes your car's problems very quickly and does so with such integrity. I just brought my older model Explorer in for some fixes that he and I had discussed. Bill managed to do several of the repairs in a way that was MUCH more cost-effective for me. He is truly an expert at diagnosing problems with cars and fixing them. Also, during the busy holiday season, he managed to squeeze in service to my mother's car who was in from out of town. He simply heard the car run very roughly and was concerned. He even worked on it on Saturday to ensure the work would be done before her return trip. She had a safer and quieter trip back home. read more

Eric J.

8 years ago

I consider myself a "car guy" (for better or worse!). My current car is an Audi S6 with the Lamborghini-based 5.2 V10 engine. It's a complicated vehicle, but drives like a dream - this car has been very difficult (i.e. costly) to maintain - until I was referred to Bill at Frames Automotive. After years of working with Audi directly, and with a number of other "high end" German auto service boutiques, I was about to call "mercy" with this car that I love so much. Recently I had a steering rack issue that Audi was quoting nearly $10K to repair, and that was going to be the end for me and his incredible car; however, after spending 2 weeks with my car, Bill diagnosed a completely different issue and for $2,800 - I was back on the road and my car is handling better than ever. Bill is incredibly honest, very talented and I will never use anyone else again. read more

Lisa C.

7 years ago

Bill is the best mechanic in this area! He has been our mechanic for the past 20 years! He is completely honest and every car repair he does is 100% correct! He does amazing research and always knows the right thing to do for my cars. He never does anything that doesn't need to be done! I have recommended him to countless friends and family. All of them have said how grateful they are to have found Bill. He truly cares for his clients and their cars. I have called him from my car when I broke down in the middle of 123, when I was sliding in the snow about to hit another car because the brakes in my brand new car weren't working right, and many other times. Every time he takes care of me! Anyone who wants their car repairs done right should go to Frames! read more

Josh T.

9 years ago

My only regret is that Bill is older than me, and will likely retire before I'm unable to drive; that's the only reason I would ever consider taking my car anywhere else. At Frames you will pay for original parts and a professional labor. You will not pay for unnecessary work, which is so common in auto repair, due to misdiagnosis and dishonesty. Bill Frames is an honest guy making an honest living in a dishonest industry. If it were possible to replicate his ability and ethics he could franchise and there'd be a Frames Automotive in every neighborhood. Unfortunately that's not the case. Fortunately for me, he is in MY neighborhood. read more

Hilary S.

13 years ago

We were lucky enough to come across Bill when he was working with the previous shop owner. We were so happy when he purchased the shop for himself!! There is no more knowledgeable and honest a guy, and shop, anywhere around. We were lucky enough to find him in our own backyard; however, I would drive an hour or more if I had to. I often feel that as a woman with not a lot of car repair experience, it would be easy to take advantage of what I do not know. But with Bill and his team, I know I am always in very good hands, and that he will always treat me honestly, putting my interests first. (Who does that anymore?!! No one....) read more

Randy W.

9 years ago

My son had a problem with his Jeep Wrangler. A local dealer created a wild, inaccurate and costly estimate to do the repairs. A friend recommended Frames as an honest and reasonable repair shop; and, it would be a smart idea to get a second opinion. I am very glad I listened. Bill, Ron and the guys created a second diagnosis that was spot on. And to be clear, the estimate for the repairs was very, significantly lower than produced by the dealer. The work was fast, complete and on point. I'm now a huge fan of the shop. I'll be recommending these guys to anyone who is thinking they are being overcharged. Best car repair service ever!!! read more

Patricia L.

7 years ago

Bill Frames is THE only pro mechanic that will continue to take care of my Dodge Ram 2500 Diesel truck! He will not settle for mediocre parts or workmanship. He is brilliant at his job, intuitive, careful and caring! His shop was recommended to me several years ago. . . . he is a 5 star PLUS operation! I can and do trust his opinion and workmanship and highly recommend him to all who are unsure of your vehicle issue, and have been told by other mechanics that it needs thousands of dollars in order to 'fix' your vehicle. At the least, get his diagnosis first ! You can't go wrong! read more

John T.

4 years ago

I've been going to Frames for more than a decade, and I can't say enough about Bill and his team. Numerous times they have diagnosed difficult problems, often finding a cause with a solution that is easy and inexpensive, especially compared to what I expected. They are honest, always helpful, and do great work. I now trust them to the point that when I have a vehicle in for service, I add to the list of tasks "And anything else you think I need." They have saved me many thousands of dollars over the years and have kept my cars running well. You won't find a better mechanic, anywhere. read more

Mary F.

5 years ago

I have been meaning to write a review on the amazing and kind service Mr. Bill Frames has provided to my family over the years on multiple cars. He has helped to keep an older car on the streets, routine maintenance, tires and problem solving. Just had a "mishap" today and my anxiety is reduced as I knw that Bill and his team of professionals will problem solve and make competent and lasting repairs for the best price possible. They are honest, professional , pleasant but very busy. I recommend calling to make routine maintenance appointments ahead of time. They are the best. read more

John P.

6 years ago

Once again Bill Frames at Frames automotive Repair in Vienna - has gone above and beyond expected customer service. I brought my Nissan Rogue in because it was making noises like something was loose and banging in the engine compartment. Bill quickly diagnosed the problem as a minor issue caused by a piece of rusted metal falling off the wheel on to the brake rotor. Not something other mechanics would notice. He fixed the problem and didn't charge me. Frames is the most ethical and efficient car repair shop in the Washington DC Metro area read more

Michelle S.

3 years ago

I had been going to the same shop for over 10 years until they changed ownership and recommended over $2000 in repairs when I only brought my car in for an oil change and a tire losing air (trying to take advantage of the fact that my registration was due and that I'm female). I brought it to Frames for a second opinion who was able to patch instead of replace the tire and told me I didn't need the other repairs for a while. I have found them to be friendly, honest, and professional and am fortunate to find a repair shop that I can trust. read more

Barry H.

10 years ago

Over the past 50 years I have dealt with numerous auto repair shops and dealers. You will not find a better shop for your car than Frames Automotive. Your car is analyzed accurately and only the parts you need are replaced. Unlike most repair shops and dealers who will replace everything that could be the problem and charge you 2 or 3 times more than what you will pay at Frames. I live in North Carolina now and I will take my car to Frames when I visit friends in the area. It is worth it to know your car is fixed right. read more

Rich D.

3 years ago

Frames Automotive is simply the best. Bill has worked on my family's cars (Ford, Honda, Toyota, Subaru) for over 20 years, and his advice and service are superb. He has saved me many thousands of dollars that I would have paid had I taken our cars to a dealership. Though his team is always busy (get an appointment for routine maintenance), they will try to squeeze you in if you have an emergency. I wouldn't think of taking our cars anywhere else, and I fear the day that Bill ever decides to retire. read more

Eric B.

7 years ago

Frames is the best automotive shop I nave ever dealt with! I have recently had problems with our GMC Acadia and Bill went above and beyond the call of duty to understand and diagnose the problem at NO CHARGE! Bill also takes the time to help me understand the issue and what my options are for dealing with it. Other shops tell you what you need, Bill also let's you know why. His prices are also very fair. If you have a car problem and want an honest opinion about how to handle it, give Frames a call!! read more

Joe D.

362

9 years ago

Bill and the guys at frames automotive were invaluable to me when I was searching for a used car. I brought multiple vehicles to them, and they were extremely knowledgeable about all of the vehicles, and were able to see things in the cars that I missed. They're perfectionists, which is exactly what you want in a technician. They were also able to be flexible and quick with their service, which was very helpful. I'm looking forward to the work they'll be doing to fix up the car that I got! read more

Frames Automotive - autorepair - Updated August 2026

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Master Auto Care

(99 reviews)

Kevin and his team provide outstanding service and workmanship. I've taken both our cars to him for…read moreyears, and his honesty, quality work (ASE certified master technician) and fair prices keep me going back. He uses OEM parts, and I only have been pleased with the work he's done. Whether basic maintenance or major engine or electrical work, he's has kept our cars running perfectly!

Thanks to Jeff and changing our tire swiftly and being so nice. I had a blown tire and they took us…read morein right away and replaced with new tire at a great price.

Craftsman Auto Care- Merrifield

(130 reviews)

Ray's Auto Body

3.7

(35 reviews)

I want to thank you very much for the excellent fast estimate from this auto body shop in Vienna…read moreVirginia especially the lady 3 months ago she was very polite and they give me very good price either search for some hard to get items from you know the aftermarket and that was way below the price of my expectation and they do have a contract with like GEICO military insurance company which is great highly recommend this place for Northern Virginia McLean Tysons Vienna area Great falls

Arrogant and unprofessional. My car had a bump when hitting an uneven sidewalk and the bumper was…read moreloose. I stopped by Vienna Auto Body but the wait was a month. So I stopped by Ray's Auto. They looked at it and gave me an estimate and an appointment. I asked them if they can do something quick to attach it, and the mechanic did it in a couple minutes, which I really appreciated. Before I left, the lady asked that I come back to give a tip and she said it is fixed and I don't need to come back for the appointment. Since the bumper is not fully aligned. I told her that I intend to keep the appointment, and did not think too much of the tip. On appointment day, she told me that I need to find someone else to fix the car because I did not tip. She remembered my name and eerily smiled and showed me the door. I am not sure if she always expects a tip for everything they do, or I am a minority, or the fix was not a high ticket item. They are rude and unprofessional. They need to have a big sign in their office that says "All services require TIPS or you maybe denied service".

BWT Tire and Auto Repair