10/10, highly recommend. Ameer (the manager) and his team go above and beyond to answer questions…read moreand make sure you feel confident in the work being done. The pricing is worth the level of assurance I received, especially with the warranty and follow-up. I needed my vehicle turned around quickly, and they accommodated my timeline without cutting corners. What stood out most was that I never felt pressured at any point. Instead, they went out of their way in a respectful and professional manner to earn my business. As someone who usually wants a second opinion, I appreciated how they clearly explained what needed to be done, why, and showed proof of the work. They delivered exactly what I needed and got my vehicle back to me on time. I'll gladly continue to bring my business here moving forward.

I came to Car Doctor for a simple oil change, and this was my first time visiting -- I was honestly…read morevery impressed. The staff was incredibly attentive, honest, and welcoming from the start. Even though it's a smaller shop, they have a comfortable waiting area with free coffee, snacks, and water, which was a really nice touch. They took care of my oil change and filter without an appointment and finished in less than an hour and a half. What really stood out to me was their honesty and generosity -- they even told me my next oil change would be free, which I've never experienced before. I've been to dealerships and many other auto service places around the Washington area over the past 20 years, and I can truly say this level of service is rare. This was my first visit, but based on this experience, they've earned my five stars. I'll definitely be coming back and highly recommend them!

Had my vehicle being serviced at local mechanic and they notified me that the PTU (Power Transfer…read moreUnit) that is part of transmission on all-wheel drive vehicles was leaking badly and needed to be replaced. They did not work on transmissions and advised me to take it to a transmission repair shop. Called the Ford dealership and they told me to replace it would run around $3300. For comparison I called some transmission shops and got ahold of County Transmissions and spoke with Hampton. He told me that it would run $2300 including labor if it needed to be replaced. They had good reviews so I decided to take it to them and save the $1000. Took it there on a Monday and Hampton told me they would have it done in several days. By Friday had not heard from anyone so I called them and was told that it was next in line to be looked at which would be the following Monday. My vehicle had been there five days and had not been looked at. On the following Monday, Hampton called me and said that it did need to be replaced and to replace it would run $3200. This was $1000 more than $2300 as he had initially told me and about the same as what the dealership would charge. Mentioned this to him and he said that the $2300 was for a used PTU that they would get from a salvaged vehicle, and a new one was $3200. He had not told me this when I first called and I had of course assumed the initial quote of $2300 was for a new one. Didn't even know they would consider putting a used one a vehicle because how would you know it didn't have issues. In light of this new information and for the fact I feel it was a bait-and-switch, I decided to take my vehicle to the Ford dealership and have them do the repair. The dealership's warranty on the PTU was much better and I know am getting a genuine Ford part. With an independent shop am probably getting a cheap aftermarket part. If I moved to another city or say was traveling and had an issue with it, I could take my vehicle to any Ford dealership and they would honor the warranty. If County Transmissions had done the work, then I was out of luck. Had to take an Uber back to County Transmissions and pick-up my vehicle and then take it to the Ford dealership. This costs another $50 on top of the $50 Uber charge had already incurred when I took my vehicle there and had to take an Uber to get back home as I live far from them. I opened up my SmartTag GPS tracking app as had placed an Android SmartTag GPS tracking device inside the vehicle awhile back. Was very surprised to see my vehicle had been driven around Vienna and appeared they were using it to run errands as it was stopping at various locations. So in the end I was out $100 in Uber fees, they had my vehicle for a week and nothing was done after Hampton telling me they would get to it in several days, plus they apparently used it to run errands. I would certainly not recommend this company in light of everything that happened. Note: Saw that Hampton had posted a rebuttal on my initial review where he states that the initial quote was an estimate to repair the PTU, but this is not true. The PTU is something that is replaced, not repaired, and he gave me a quote of $2300 to REPLACE the PTU. Plus they didn't need to be driving it around to determine where the leak was coming from since it was obviously leaking when I took it in and it had to be replaced. When I called him on Friday he said they hadn't looked at it yet; however they had been driving it around before that Friday. He mentions that they have a shuttle service and I asked about this but was told it didn't go to where I live.

Just bought a new'ish truck and it was having some transmission shuddering. Dealer wanted me to do…read morea new transfer case, all fluids changes, etc and more. Would have cost a fortune. Cars are obviously complex (they seem to only get more complex w time), but everyone at County was exceptional from the first conversation to the pickup. Saved me easily 90% cost over going to the dealer and no critical components were needed, just the basics first (filter change, additive included in the new transmission fluid) and truck is flawless now. Would highly recommend County Transmissions and will definitely return for anything additional for my other cars.

Brought my Honda pilot in to diagnose some strange transmission feelings. The technicians couldn't…read morerecreate the issues we were experiencing and didn't charge us for a days effort. Appreciate the integrity. And, the truck drive fine in the way home.

We had initial problems (see original post below) but the owner subsequently called and went out of…read morehis way to work with us and resolve the issue. I want pleased with the initial effort, but I will give them props for eventually responding and treating us fairly. --- My son took his Ford Taurus here to diagnose a transmission issue. They recommended a $3,000 fix that not only didn't work, but made the car worse. (They replaced the catalytic converters which didn't solve the issue and the car came back counterintuitively louder). They offered to fix the issue, but kept the car for two weeks and there was no fix when we finally got itback. Their communication was horrible-- they never called with updates when promised and we only got information when we reached out to them to see if anything was ready. They repeatedly misled us on turn around time.

Everything went well, customer service was great. These guys had the best prices in the area. I…read morecouldn't have found a better deal. They fixed an issue with my right rear wheel bearing and at short notice was able to repair and replace my driver side mirror. There are a lot of cars in the lot but if you make an appointment they'll honor your appointment time slot and take your vehicle in immediately. Be careful on pulling into the driveway, it's a sharp right and traffic flow pretty steady on the Main Street; if you're driving too fast you may miss the turn.

I requested a quote via Yelp. Jim and I originally stated speaking in 01/11. He would message to…read moreget exact specs on the car to make sure they could do the job requested. After assessing the car in person, they quickly realized I only needed a head gasket. The communicated with me the entire via text, email and phone to keep me updated as things changed. Their customer service was impeccable from start to finish. The price was about half of what it would have cost me at the dealership. My only complaint is how dirty my car was upon return. I'm aware it's a shop but fingerprints on cloth is not fun. I'll still be using them in the future if major repairs arise.

I have a Nissan Versa with 65K and take good care of it. I felt it was sluggish on acceleration of…read morelate, and took it in this morning to Precision Import Service so that they could take a look at it. The service I received was top-notch! From the lady at the front desk who greeted me and checked me in, to the gentleman who test drove my car and inspected it and told me that what was needed was a CVT drain and fill. Everything was explained to me upfront, what needed to be done and the cost which was quite reasonable. All was done in a timely manner. I am so grateful to Precision Import Service not only for their friendly and expert advice but also for their honesty. This is a trustworthy company and I highly recommend them for any of your car needs!

I have been getting my cars serviced at Precision Import Service for over 20 years, first when they…read morewere in Merrifield and now in Chantilly. They always provide excellent, reliable service from very experienced mechanics and ownership.

We have been taking our cars to Bill Frames at Frames Automotive for 10 years. He has a true…read morepassion for his work and cares about delivering high quality work. Frames always does a great job at a fair price. I highly recommend Frames for anyone needing their car repaired or serviced.

I haven't even dropped my car off yet, but have an appointment to drop it off tomorrow and can…read more Not. WAIT! I am the original owner to my car and I feel like I've never really found a great mechanic. I was referred to frames by another mechanic in the area actually. As soon as I called they asked me to come in so they could run a scan! I pulled up and walked in, they told me to pull up to the side and they came out as soon as they were finished helping another customer. One of the mechanics came to run a code and literally sat in my car and said "yeah this isn't running right!" The fact that he could literally sit in it and feel that there was a problem was amazing to me. Seeing as when I have the issues, I'm usually accelerating into 3K rpm's. They scheduled me their next available appointment and after reading these reviews I think this is going to be a great checkup for my car! Will post an update!

This is simply the best Service Center in all of Northern Va. Complete professionalism and…read moreattention to detail in everything they do. Great experience!

These guys are very knowledgeable, do great work, and they never try to sell you services you don't…read moreneed. Best shop I've ever used. They're small so you have to be a little flexible about scheduling.

Brennan Reidy and the team did great work…read more Check engine light on my 2012 Ram 1500. They figured it out along with other needed servicing and gave me a solid military discount. Truck is running like new.

5.0 Stars Outstanding experience and great customer service…read more Yelp brought me here. I did a search for the top auto repair shops in my area and Craftsman was well on the list. Reviews were solid. Once I realized how close I was to two of their locations, I made a mental note to check it out. I called, they were welcoming over the phone and not in a spazzy rush like some of the other shops I had been calling around to. They took their time over the phone!!! I made an appointment to get some estimates, showed up, told them my concerns, and they checked out a few things going on with my car. Again, very welcoming in person as well. I came to get an estimate for front and rear brakes replacements, possible oil change, state inspection. As I waited, I skimmed through two books the owner had written! They said I could have a copy, so kept one. The owner has the right idea and it shows. The waiting area was cozy and super chill equipped with coffee and snacks and TV. What took the service over the top was how well the gentleman took to physically show me what was going on with my car. He also took pictures. In the front office we examined the photos and he explained, and educated me about what was going on and what needed attention and why it was relevant. He made additional recommendations based on car mileage and manufacturer recommended maintenance. We discussed pricing and I agreed to get some of the work done. They gave me a Lyft ride home. Called me when it was done a few hours later. Scheduled a Lyft for me to return. Back at the auto shop, I paid and I was on my way. I felt really impressed because they explained things about my car I had never known about in the 5 years of owning it. I felt educated and walked away understanding things better. In all the 20 years I've maintained cars, no shop has ever explained things to me the way they did. I must admit, I felt the labor fees were a bit steep. I felt my wallet go ouch! However, I feel extremely safe in my vehicle because of everything I learned. I will definitely, without a doubt return for future maintenance work and I will knock out some of the other recommended maintenance items in the near future. Highly recommend. Great experience without a single hiccup.

Honest, organized, efficient, fast, reliable. Highly recommend this shop for service. Ed was our…read moreservice writer and he was very communicative, helpful, and personable.

I went in for my state inspection and usually they aren't busy on a random morning midweek, but…read morethis time, despite setting an appt I still got my car 4 hours later. I was surprised that they give complimentary rides both ways so you can still be productive and get a free ride back to get your car! Matt and Christie were very helpful and personable! They made the experience easy to navigate! Thank you.

Been going to C&C garage for 15 years. They are the best. I have two vehicles, a Tacoma and Honda…read moreAccord, with some age and mileage, thanks to C&C, they are still on the road and doing great. They are honest, reliable, dependable, and I could go on. I was once in Colorado - 1700 miles away - and they helped me diagnose a problem, over the phone, I was having with my Honda. Unbelievable. A Vienna mainstay that has been around for years - everyone I know in the area, if they ever have a problem with their car or truck? This is where they go

If you are looking for a shop that does excellent work, is reasonably priced AND will not find…read moreextra things to fix that really don't need fixing, plus a shop that has integrity and will do the work quickly on schedule as promised--- this is the place for you! They just saved my mom over $5,200 dollars in unnecessary dealership repairs. She brought in the dealer estimate and C &C told her that at least 80% of the recommended repairs were unnecessary and just the dealer lining their pockets. Amazing! This is the best shop around and they have a 2-3 week wait to get in because everyone knows it! Thank you C&C!