I have a Nissan Versa with 65K and take good care of it. I felt it was sluggish on acceleration of late, and took it in this morning to Precision Import Service so that they could take a look at it. The service I received was top-notch! From the lady at the front desk who greeted me and checked me in, to the gentleman who test drove my car and inspected it and told me that what was needed was a CVT drain and fill. Everything was explained to me upfront, what needed to be done and the cost which was quite reasonable. All was done in a timely manner. I am so grateful to Precision Import Service not only for their friendly and expert advice but also for their honesty. This is a trustworthy company and I highly recommend them for any of your car needs! read more

I have been getting my cars serviced at Precision Import Service for over 20 years, first when they were in Merrifield and now in Chantilly. They always provide excellent, reliable service from very experienced mechanics and ownership. read more

I've been using Precision Import Service for over 25 years. The quality of work has always been, and continues to be outstanding. Pricing is very fair. Steve and the team are honest and have never tried to sell unnecessary work that wasn't required. They have always been extremely patient, explained all required work in detail, and completed all maintenance work as planned and on time. It's not often one finds such an outstanding company in the automotive repair industry. I have come to trust and rely on Precision Import Service for all of our cars. read more

Quite possibly the best garage I have ever patronized, and I am 78 years old. Thorough and a pleasure to do business with, and very affordable. Made appt. a week ago for some major maintenance, parts were there waiting for me, in and out in two hours. Terrific service and great people. Won't go anywhere else. read more

Took our Suburu in for some maintenance. They did excellent work and there were no surprises. The maintenance they performed was significantly less money than the dealer. Would highly recommend them! read more

Pay $1400 to have brake lines replaced and didn't even adjust my emergency brake little disappointed

Great value replaced CV on both sides for my 2018 Subaru Outback. Will definitely sent more service their way

Michelle was responsive and the shop performed the repairs on schedule. The price was competitive in compared to others.

I called with a noise after braking and what I thought was a problem with my brakes. Over the phone I received a few quotes for a full brake job. I called Precision Import and while she gave me a quote she encouraged me to find some time to bring my Infiniti in. I scheduled a date and dropped the key off in the overnight box. Steve gave me a call the next day after lunch with a diagnosis that the hub bearing on the left rear wheel needed repair, but that the brakes were wearing evenly and not in need of replacement yet. I asked the question several times to learn if my brakes would need repair soon, or if I should just get them done now, but Steve assured me that this repair would stop the noise and the car would continue to brake safely for many more miles before I would need to get them replaced. I have worked on cars and I appreciated his expertise and candor. He could have just added an unnecessary repair or charge- but he didn't- thank you Steve and Precision Import problem solved! read more

I sent in a request for a quote based on a recommendation for work from a Toyota dealer. (My engine light was on.) They indicated the issue recommended by the dealership wasn't actually the issue, it was a much smaller issue which cost $1,000 less than quoted by the dealership. This is the 2nd time they've saved me lots of money. Highly recommend. read more

Total RIP OFF. They replaced a perfect coolant tank and coolant pipe without finding the issue with the car. Do not take complicated European cars here. They'll replace things without actually knowing how to fix the issue. read more

This place is great. Steve was very responsive for a quote for rear breaks on my Audi. My final bill was actually $50 less than the quote. When does that happen with a dealer? I saved $700 by coming here. Will definitely bring my other cars here. read more

Spot on work!!!! I went to two other shops before going to them for a balance and rotation. The first shop messed up my balancing and told me that everything was fine (LIE, aggressive vibration was still in the steering). I went to a second shop to check behind the previous shop's work. They even stated that everything was good (LIE, aggressive vibration was still in the steering). I went to Precision Imports and they pointed out that one of the four tires were balanced. They fixed problem and the vibration went away and recommended a Road Force Balance if I wanted to get a smoother ride. Bottom line they're honest and very knowledgeable in their work. read more

Very professional and took a lot of time to explain the issues and even to speak to my car's customer service to get things resolved with minimal pay on my part. read more

Other shops were trying to charge me twice the amount for the repair that I needed for my Lexus's lower control arms. These guys did it for half the price and the work was great! Highly recommend! read more

I would give them 6 stars if I could. The reason I bring my cars for repair to them its their honesty, fast service and unbeatable deals. I am from Reston VA and bringing your car to repair in this area, the cost its ridiculous and unrealistic. Here is a known mechanic shop in Sunset Hills Reston known for their high prices and made up diagnostics to charge you even more. I recommend everybody from Reston to move to Precision Import Service. You will not just save tons of money but you will have a very honest diagnostic and savings that you couldn't imagine. Also while others deny to give you a quote over the phone, these people will, saving you time and honoring the price they are really telling you., no surprises fees or bullshit. These guys figured out how to keep their clients happy to keep them coming while others are loosing clients by their greediness and dishonesty. I highly recommend them. read more

The crew here is solid. I've taken my truck here many times now. Excellent work and reasonable pricing.

I've been going here for years, and they always do a fantastic job! Quick, efficient, and super friendly service. They explain everything clearly and never try to upsell me on things I don't need. Trustworthy and reliable - highly recommend! read more

Steve and Michelle are very honest and upfront about what does and doesn't need to be done on your vehicle and their prices are fair. I trust them and their mechanics completely with my vehicle. I wouldn't take my car anywhere else. read more

They diagnosed the evaporator leak on my 1998 RAV4 accurately to be a leaky hose. They just fixed it for a reasonable price of about $100 where I'm sure others may have charged a lot more. Honest and reliable! read more

Called the shop because I needed a good used tire for my 2014 Honda odyssey. Phillip had two and got me in immediately. Great service, great price and honest! I will definitely go back! Feel lucky to have found them!! Thanks! read more

Steve and crew are the best! Fair, honest, and reliable. It's worth the longer drive to the new location to deal with Precision Import Service. read more

I've used this car shop a few times, they have always been kind, quick, and honest. Unfortunately I don't live near there any longer, otherwise I would still bring my car there. read more

Very responsive to my questions. Booked a 9 appointment and took my car in right away. Professional and knowledgeable. Provided me with suggestions and options. I was very impressed and pleased and will definitely go back. read more

So far so good, tough finding a reliable technicians in the area! Highly recommended, and Steve definitely stays on top of every vehicle that enters the shop. read more

Outstanding honest garage. Have taken both my 2016 Subaru (over 180K miles) and 2019 Hyundai here - after getting absolutely outrageous "upcharge" quotes from dealership service departments. They were quick to schedule appointments, got back to us immediately with reasonable estimates and clear assessments of the issues (in one case - there was no issue - and they saved us over $1000 in unnecessary charges). Hoping they never ever leave! read more

I received a ridiculous quote from the dealership to replace the brakes on my Audi Q5. I was able to call Precision Import, get a quote, and truck in for repair the next day at a significantly lower cost than dealer quoted price. Will return! read more

First time customer and I will continue to come back. I got all my brakes and rotors changed and coolant flush. They got it done really quick. They are honest with the price and work they do. Very satisfied!! read more

Brought my brand new 2023 Audi to them for a resonator delete kit install. They were very through in explaining what could effect the pricing based on how well the kit fits. I was very pleased with the upfront pricing and customer service. They were half the price of other shops in the area and my car sounds great. I am planning to come back for other services. read more

Responsive, reasonably priced and very good service. I went with one vehicle & then another and now I am a repeat customer.

I live in MD and traveled all the way to Chantilly to see this shop based on the great reviews here. They lived up to their reputation. We had a front-end noise coming from one of our cars; I had taken it to several other dealers and mechanics to try and have it resolved. Precision couldn't figure it out either, but it wasn't for a lack of trying. They put multiple mechanics on it and spent three hours with the car to try and figure out what was going on -- and they didn't charge me a dime. "We didn't do anything, so we won't charge you anything," the owner told me. Other shops would have charged an inspection fee and spent half the time and effort to diagnose the problem. Not this place. Reviewers have noted how this is an honest shop run by honest people. I can attest to that. read more

Required service on two Toyota's, a matrix and celica. A/C was not working on both, power steering went bad on the matrix, axle needed replacement on the celica. The service performed was once again top notch and very prompt. Shop called every time something unexpected came up, and was upfront about the cost. I haven't shopped around for better pricing, as Precision import service has been nothing but great to me over the years. Will continue to usilize their services as long as I have my toyota's/lexus'. read more

Give your business to this business without hesitation. These are honest and fair people. Take your car to them for all your needs. My Subaru Forester 2019 had a Tie Rod bent and all kinds of steering and eyesight system lights came on. I took the car to a nearby Subaru dealership. They gave me a ridiculous quote. I found Precision on yelp. They fixed the issues as quickly as possible and I ended up paying about one tenth of what the dealership quoted me. I swear I am not kidding. Lesson learned. I will now always take my car to them for any issues, and go to someone else only if they don't do that service. read more

Chose them based off of reviews for my Audi which was producing loud clicking sounds. Received a quote, decided to go with their recommendation despite being slightly higher than other shops. Work was scheduled easily on a convenient day for me. During my drive home from the shop immediately heard the same sound. The shop failed to fully diagnose my vehicle and looks like drivers side needed attention as well. Shop was closed by the time I got home and problem continued thru the weekend. Their inability to fully diagnose and fix my car is disappointing and I cannot recommend this shop for repair services based on my experience. I will have no choice now but to spend more money and go somewhere. read more

With dealerships always trying to fleece you (i.e. $50-80 just to replace cabin air filter-- at $10 DIY job, let alone 'real' auto repair work), finding a trustworthy/honest auto repair shop is worth its weight in gold. I've used this car shop a few times, they have always been kind, quick, and honest. Most recently troubleshot electrical issue with my '90 Miata -- honest reasonable $115; undoubtedly would have been charged alot more anyplace else. Highly recommend Precision Import Service! read more

Excellent service. A fair assessment/quote was provided before the service. Highly recommended.

Steve and crew kindly and efficiently serviced my 20 year old BMW and more importantly helped to refer to a firmware specialist when a flash was required. If you don't know what that means, trust them to help explain it for you. Would return again for further service. read more

This is a very honest and cost effective repair/service shop. I have used their service for the last 2 times and both were excellent. I will recommend Precision Import Service for others. read more

I've been taking my MINI Cooper to Precision Import Service for a couple of years now. Their prices are excellent, the quality of work is excellent, and (more important than anything) they're absolutely trustworthy. Take an inoperative air conditioner many places and you'll have a shiny new compressor for $2,000...when all it needed was a refrigerant recharge for less than $100, and he put dye in it to find any leaks "just in case". We've had nothing but great experiences with Steve and his team - highly recommend. read more

Always professional and forthright. They actually helped fix an issue from another service company before and this time my oil change was efficient and easy. They will keep getting my business. read more