I went in for a oil change and requested that it be done quickly as I could not leave the car for a…read moreday. The mechanic (KB) was very understanding and was able to turn it around in about 3 hours. He checked all the fluids, the air pressure, and made it a point to re-set the messages on the car dashboard as well. They are very pleasant and easy to work with. I highly recommend this place.

On a plus note car and you, should survive over here. Due to being behind the busy strip mall,…read morethere's less traffic over here. The area is known for its non driving folks. Best to be safe. That's why when here, I go with this station Is it cheap? Compared to other places in the area yes. They have 87, 89, and 91 octane. The pumps have plenty of room, and cleanliness is quite good. Employees are friendly. Well illuminated for safety too.

Advice: have a dealership telling you that you need thousands in car fixes? Come here before you…read moresign off. Due to a Honda recall, I dropped my car off across the street at the Honda dealership. I received a call saying my timing belt was rotted, I had multiple oils leaks, water pump problems, and more! All totaling about $2,900. I promptly called Schmitz's on the recommendation of a coworker and explained the situation. Al assured me that I could bring it by when Honda was done and he would review the quote and give me an honest answer on what my car actually needed. Later that afternoon, I dropped my car off and went over the list with Al. He went out with me to take a look under the hood, kindly showing me that my car doesn't even have a timing belt! The serpentine belt and timing chain were clearly fine. I went back to work and got a call about an hour later with a recommendation on two things to fix now and a couple to keep an eye out on over the next two years. It was fixed by the end of the day. He could have taken Honda's quote and said yep that is all true and charged me just a little less. But instead Al took the time to show and explain, thoroughly "diagnose" my car, and handle it all in a couple of hours. By the way, it cost me less than $500. I will 100% be back when my car needs it.

Very Disappointing experience. I usually am never one to complain and usually am the one to accept…read morethe fact that I can be at fault but the way I was treated was totally humiliating. The cashier made me feel embarrassed and shamed me for being clueless. I was only confused because I know the other usual workers there and I get along with them just fine and they usually let me slide with a few packets of hot sauce, so I was confused as to how this situation was any different. Not only was I treated in a rudely manner but was also shamed in front of other customers over taking a few packets of hot sauce. I genuinely didn't understand that I was doing anything wrong, and I apologized, but instead of calmly explaining the policy, he yelled at me and shamed me. Another customer even joined in, and even after I explained my misunderstanding, they continued mocking me behind my back as I left. Mistakes or misunderstandings should be handled respectfully, not through public humiliation. I won't be returning to this location.

7/29/23 After a visit to 7 Salon, my vichele needed fuel and…read morethis place was quite convenient. The cost for fuel regular was $3.53 a gallon. A better price than I was seening closer to home. After putting $20 bucks into the machine, I headed into the market for something close to drink. To my chagrin, I did not find the cold drinks I wanted to be cold. Looking through drink after drink, I finally found the apple juice to be nice and cold. It was the best two $2.00 I spent at that moment. The cashier was friendly, but it looked like he would rather be somewhere else on a nice hot day like this. If the store has been selling a lot of drinks today, cool. I can understand why all the drink I came across were warm. If the refrigerators for the drinks are malfunctioning, get them fixed. Aside from that, my experience here was good.

Friendly service but bad work. My car was a quart short on oil when I checked it after my oil…read morechange this morning.

I always come here for inspections, and for other work. Their inspection hours are very…read moreconvenient. Great customer service and always very accommodating for my needs. I will be back again!

Raised their price for tire rotation to over $50. Won't be going there for my oil changes anymore.read more

This is my family's go-to spot for an inspection. Dale is thorough and friendly. He always takes…read morehis time to explain what he's found and what you should keep an eye on. He's even run diagnostics for me when my check engine light came on the same morning I was about to take a trip, and let me know what to ask for when I took it to the dealership mechanic. I feel like I can trust his work and advice.

SCAM! Went to get my vehicle looked at since a check engine light appeared... was told i was able…read moreto drop it so Kenny could take a look at it--- did not give any details about pricing or any of that sort. Next day I come pick up my car to see what's wrong and still having to pay 200 just to get the car looked at and a diagnostic ran(was never told a diagnostic would be done prior or pricing)

A good place. They are conservative - as to how much they do…read more This is good, unless something like brake calipers need replacing (but are not)

Cheapest gas in Falls Church City with maybe a few pennies difference with Noble Gas across the…read morestreet. Safety inspection quick and efficient at standard rate open everyday except Sunday. Bonus points for being within walking distance of La Tingeria for tasty Mexican eats.

I love these guys. They are honest, they're good people, and when we've had hiccups with repairs…read more--which happen, no matter how good the provider -- they have been honest, fixed it at no costs, and been very professional. And Chase, the co-owner, is very patient with me, as I don't really have a voice number--pretty much just FaceTime and iMessage, so I generally need a text message when they need to get in touch. Highly recommend these guys as fair and decent.

Wow, avoid these folks like the backward uneducated people "feel" they give. Service or lack of…read moreservice was disrespectful at best, but felt racist, if I dare say. DO NOT WASTE A PENNY HERE!

Our warranty company recommended this location as an in-network service center, and I'm glad they…read moredid! The service advisor was so pleasant and informative. He took the time to explain everything thoroughly and in detail, and even though I'm not a "car person," I left feeling confident and fully understanding what was going on. They finished to work on our car rather quickly and she is running smoothly again. 100% would recommend!

I came in here because I needed my alternator changed and wanted to support a local business. BIG…read moreMISTAKE. They replaced it on Thursday with a part they sourced and told me was NEW. I asked about the guarantee on it because AutoZone had lifetime warranty on their alternator. Riccardo told me their part will be 1 year or 1,000 miles which was good enough for me. On Monday, 4 days after getting my alternator changed, I drove to New Jersey. About 3.5 hours in, my car broke down on the New Jersey Turnpike. I needed 2 tow trucks, one to get off the turnpike and another to get to a repair shop. Thank god I found somewhere open on Labor day who took my car in and repaired it on Tuesday. Every test I had showed that the "new" alternator failed. I spent almost $600 at Briars service station getting my alternator replaced. I had to spend almost $900 to have it replaced in NJ again to make it back home. I took the alternator back to Briars and explained the situation. They had the part tested and said it passed the testing but either way, after a 3.5 hour drive, it failed and left me stranded 4 states over. The only way for me to get home was to have it replaced. I told them, I know you used a rebuilt alternator, that is what the NJ guy told me. Riccardo said "correct". I was told this was a NEW part, not a rebuilt part. I NEVER would have accepted that, I would have got a brand new part from AutoZone for the same price! I wish I never came here. I spent hours and days I cannot get back waiting for tow trucks and waiting for my car to repaired. Briars will not issue a refund. I am filing complaints with MVDB, Virginia Office of the AGs Division of Consumer Counsel, Fairfax County Consumer Affairs and my credit card company. Shame on you Stan and Riccardo. Response to Stan: I called for an estimate on Wednesday while I was standing in AutoZone. I did mention that I might bring my own alternator part from AutoZone but then I called back and said I would like to go ahead with the NEW part that you source which you said would be there on Thursday. All the prices were given to me by Riccardo on the phone. I took a note of it and agreed of the parts and labor for a new alternator. I had no other issues with my car apart from needing a new alternator. I had AutoZone check the battery which was fine, both before and after you installed the alternator. I was not told it was a remanufactured part at all. I was told it was NEW. Otherwise I would have got the new part from AutoZone who offered lifetime guarantee for the same price. I am not complaining about your pricing. I am complaining that I have paid for a remanufactured part and the same service within 4 days because your shop either didn't do a good job or used a bad part, leaving me stranded 4 states over! I drove back perfectly fine from NJ with the alternator they replaced there. Clearly your work was the issue. I have read many terrible yelp reviews now about your shop, I wish I saw them before coming in. What a terrible repair shop and customer service.