Visited this location for a somber occasion as my mom had to put down the family dog. She was…read morealmost 14 yrs old, but her body gave out on her sooner than expected. We called this location to see what they offer for putting pets down, Tony answered the phone and was so kind and sweet to my mom and I. We went ahead and scheduled to have our dear Kona put down later that afternoon. After eating one last meal with her, my mom, son, brother and I all accompanied Kona to PetSmart. The entire staff there were very accommodating and so kind it made this sad experience go a little better. We all still miss Kona so much, but are thankful for the staff at this location. Would definitely recommend them to any pet owner needing this type of service.

I went to get food for my cat and looked around. I went to the fish section and saw one of the fish…read morehad died. I notified one of the employees and he basically shrugged it off. I wanted to donate money for the animals and he skipped it. He pulled the keypad and SKIPPED IT! It was very unprofessional and disrespectful. Would not come here again!

We took our Doberman to Julie R. For grooming today and Julie did a wonderful job! Our dog was…read morevery relaxed with her. She came back clean and shiny, with a nice citrus scent. Julie even knew which shampoo would work best with a Doberman's coat. It was our first visit here and we will definitely come back again. Great service and friendly employees.

I love this place because this is where I bought my precious cats, but lately whenever I visit the…read morefish section I usually see crickets jumping around, and they must've escaped their crates. I also see fish getting eaten by other fish, which isn't very pleasant.

Variety of dog food, toys, treats & grooming services and the staff are knowledgeable, courteous…read moreand experienced

Took our dog there last week to get her nails trimmed and now she has fleas. She has never had any…read morefleas before. Since coming back we found 3 fleas on her. Our other visits there were fine but this last time was a disappointment.

We've been coming to this PetsMart for years for all the various pets my kids have had. There's…read moresomething for everything! From crickets for frog food to new shells for hermit crabs, they've got you covered! We even had our rescue pup go thru obedience school here. He was a wild one, but I'm relieved to say that he actually graduated (barely). They occasionally have different rescue groups come in for same day pet adoptions, too.

If I could give 0 stars, I would. Manny groomed my 5 month…read moreold cockapoo and absolutely butchered him. Between his eyes is uneven and awful and below his chin is terrible!! Store lead was no help. This is so disappointing. I have no words. Petsmart do better.

Hello to all readers who take a moment of time to search for the right grooming salon place for…read moreyour baby. Believe me, I know exactly how you feel and how much you love your baby. Well, this is it, you have found the right place and location for your child. All staff members are friendly, professional, and seek out the best possible connection between your baby and them. Eunice, 14 + years at the grooming salon department, Sarafina is a wonderful Yorkshire Terrier who I adore her because she's my baby. Eunice has been doing an outstanding service with her. Everyone loves Starbucks coffee, in case you want to show some appreciation of gratitude when you see your baby coming out looking and feeling a Royalty.

I get my dog groomed here. They're usually very nice and my dog comes out so cute. PetSmart usually…read moreis known for price matching their competitors. I once asked a cashier to price match with Petco and he told me no they don't do that. They only do it with target and Amazon. I was thinking to myself it's this guy dumb or what Petco was your biggest competitor. Anyways, I ended up talking to someone else and he matched for me. I also play games on their app and won some coupons. I was going to do a pick up order and have the coupon in my cart and I decided not to do Pick Up and just walk in to get the product. I deleted my order off my phone and tried to use the coupon. They told me no because it was already used. I told them I didn't use it. You can see it on my phone and he accused me of trying to use it twice. Anyways, ever since then I never bought anything from them again I only go to the grooming station.

A couple days ago I had a great experience with one of your employees named April…read more Such an awesome cheerful person who helped me find everything that I needed. Again, thank you for your kindness in assisting me

Nice people, fast service, excellent care of your dog. Definitely recommend. Prices are reasonable…read moreand walk-ins are accepted.

Doggy Day Camp: We have been loyal to this day camp for 2 years. More recently our dog had some…read moreissues with reactivity and they have been AMAZING. These amazing people KNOW the dogs, including ours. The employees are skilled, professional and so caring. We tried Smart Parke and the number of dogs to handlers makes it impossible to get to know any of the dogs. We know how lucky we are to have such a personalized experience at Petsmart Yorba Linda. We should have posted a positive review long ago.

We always shop at this PetSmart for our dog food. We decided to try the Grooming here. Not sure…read morethat was a great idea. The person that took our boy in was a young man and we reviewed the nasty pad they had for the length of hair we wanted. Then we went over the face and they had a picture behind us of a Yorkie with his furry face. We told him yes we want his face just like that. They took him in and told us it'd be a couple of hours. When we returned to pick our boy up, he did not look even close to what they were supposed to do. They cut all of his hair off of his face so he looked like a Chihuahua and not a Yorkie. WTF???!!!??? really you could not follow the simple directions that we went over with you and spent so much time making sure you knew what to do and even wrote it down. They could not even follow their simple directions. I would not take my dog here anymore ever again or I would not recommend anybody bring their dog here for a Grooming because they don't know what they're doing and they don't even follow what was written down for them. Just a bunch of young kids learning to do Dog Grooming I think. Not very good at following any directions that they receive? Not at all. I would suggest going elsewhere for Grooming. It was that bad.

We have had such an awesome experience with our boy Archie and his puppy training with Debbie…read more Her knowledge and 20 plus years of experience really shows. She explains everything , walks you through every exercise throughly. Plus gives explicit instructions on your homework. Thank you Debbie for helping with our puppy Archie achieve such incredible results. We just started our second six week program.

For grooming services…read more.. I chose PetSmart grooming after being told it was an affordable great reliable option--almost $25 less than my usual groomer--so I decided to give it a try. On Saturday, 12/13, we arrived for our 9:00 a.m. appointment. Upon walking in, we were not greeted until I initiated the interaction. One associate who had just finished assisting another customer did say good morning, but the groomer assigned to our appointment, Alexandria, approached in a noticeably sluggish manner, yawning and rubbing her eyes. There was no attempt to interact with my dog in a calm, friendly, or reassuring way. I previously worked in a veterinary setting and understand how important a gentle and positive approach is when handling animals. Unfortunately, the initial assessment felt rushed and rough. My dog--who is normally very sweet, playful, and has never shown aggression--reacted by growling, which immediately shocked me as she has never showed this. Right after, Alexandria stated she would not be able to groom my dog that day. When she handled her again, my dog reacted similarly, and I was told to bring her back another time. At that point, we left. Later that same day, I took my dog to my usual groomer, where she was handled without issue and groomed normally. This further confirmed that the reaction earlier was situational and related to the handling approach, not my dog's temperament. This experience was disappointing and inconvenient, as I had scheduled the appointment specifically so I could run errands in the area during the grooming, especially since this location is not close to my home. Additionally, both of my sons (19 & 12) independently commented on the groomer's demeanor and how uncomfortable the interaction felt, confirming that this was not just my personal perception. Ultimately, this experience reinforced why I am willing to pay more for proper, attentive care. I will be returning to my regular groomer, where my dog is handled with patience and kindness, and where I feel confident in the level of care she receives. In the end, paying a little more also means supporting a small business that consistently provides the quality and professionalism I value.

I've taken my cat to get her claws trimmed 3 times now and the groomer is great, cost is very…read morereasonable, I will be going back monthly.

Maggots in the puppy kibble I bought yesterday morning (THE BAG STATES EXP OF 03/2025). I called…read moreand asked them how this can be resolved, and they told me to bring the, now open, maggot infested 20lb of dog food I was sold in order to get a refund. Is that actually reasonable? I waisted $58 on over expired dog food I thankfully checked before feeding my puppies! Don't go here!!

I checked out a few groomers before I settled on Ironmaya groomers, as soon as I walked into their…read moresalon I knew I found the right one for my girls Bella the Beagle and Willow the Bassett hound. They are Christians After I picked them up the first visit Time I learned they got into a little scuffle with each other, I told them I was so sorry, she said it's ok we handled it, their fine. My girls came out happy and beautiful, I found the right place. Now a couple years later my 11 year old beagle passed my Basset was so depressed for a couple months I wasn't sure what to do, I finally took her in for a groom, they treat her so sweetly When I picked her up she seems happy and calm and shinny and beautiful. I give a 10 out of 10 for this groomer, you won't be disappointed

They did an AWESOME job on our giant Schnauzer. She is petite (50lbs). This is the first time we…read morehave used them, and we will be back. We have been so dissatisfied with other groomers who don't seem to know or understand the cut for our breed of dog. We were concerned that maybe they only specialized in small dogs, but they have proven otherwise. Also, we appreciate the education they gave us in keeping her from matting. A very professional group. Thank you...