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    PetSmart

    2.9 (257 reviews)
    Open 7:00 am - 9:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Pet boarding

    Full grooming

    4 More Services

    Pet haircut

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    Reviews With Photos

    Ray M.

    My family and I really like this store and their pet hotel. The store is always well organized and well stocked, prices are very affordable in addition to the many weekly sales they offer, the employees are always friendly and professional and the pet hotel is AWESOME!! For overnight guests and/or doggy day care, this is THE place. Overall, we are very satisfied w/this store and their great service.

    Loki with the cutest bow after his bath and brush session with Madison
    Lynnie M.

    I bring my husky here for grooming and Madison always does an amazing job! I brought him in today because he was filthy and his coat was dry.. Madison took great care of him! He's white again and so soft.. and she put the cutest bow on him! Highly recommend Madison for your dog's grooming/bath!

    Refund due to the mistake receipt
    Paula N.

    I was originally going to give my experience a 1 star (only because that's the lowest amount permitted) due to a negative experience with a young man today 2/16/26. When ringing up my items a mistake worth $150 was made. I noticed it in my care before I drove away. I went back and made him aware of it and showed him the mistake in the receipt. He immediately got defensive and started arguing with me how it wasn't a mistake, I returned the same energy of course and pointed out the mistake again trying to be as clear as possible. I asked for the mistake to be corrected and to double check the rest of the items, he kept arguing with me until Deedra (I hope I'm spelling her name right) stepped in and she not only corrected the mistake but double checked everything else and sure enough she found more mistakes. She showed outstanding customer service and professionalism. She apologized for the incident even though it wasn't her apology to be given. I appreciated it. Because of Deedra and Deedra alone I'm given my experience a 5 star. Although I hope the young short man who caused the bad experience doesn't treat other costumers the way he did me. Thank you again Deedra for your grace and patience.

    I got this bag of bird food for my Mourning Doves...
    Rebekah L.

    I needed another bag of Mourning Dove food, so I stumbled upon this PetSmart branch in Glendora, CA. When I finally found the wild bird section, I uncovered they didn't carry that many various brands here to choose from.... I came for what I needed which I found so sending them a 4 star review, but the cashier was friendly and fast. I was in and out of the store within less than 20min.

    Maui just got bathed.
    Jamie A.

    If you have a Goldendoodle or any kind of dog that requires a lot of maintenance, you probably understand where I am coming from when I say it is hard to find a good place to get your dog bathed/groomed. I have been to some places where Maui has come out semi-dry and at times when Maui looked better coming in than coming out. Today, was the third time Matthew bathed Maui. We have been specifically requesting him his last couple bathing appointments because Matthew does such a thorough and clean job and Maui always comes out nice and FLUFFY! Thank you for taking pride in your job and for taking care of our baby, Maui. If you're looking to get your dog bathed, I highly recommend requesting Matthew and also looking into Petsmart's bulk bathing deals- it's totally worth it!

    Rita M.

    Horrible. Absolutely horrible. I brought my Aussiedoodle in for a haircut. I asked for a #4. When I came to pick him up, he is shaved, he has bruises from the razor on his belly, which look like they bleed. The associate who was there couldn't find any notes as to why my dog was shaved with a size 1 blend instead of a 4. She left his tail bushy. I asked for his nose to be trimmed- it wasn't. His face still looks yellow. I'm so upset, idk how my dog was treated to get cuts on his belly.

    PetSmart pet hotel employee was walking around cleaning the play area pay no attention to how sick and tired he looked.

    See all

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    7 months ago

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    2 months ago

    Great grooming for the price. I had Nichole and she did exactly how I requested and my dog was ready on time.

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    6 months ago

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    4 months ago

    Everyone was very knowledgeable and helpful. Easy online order pickup always have what I need.

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    10 months ago

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    2 years ago

    I enjoy coming here to grab crickets! The employees are always working hard, and welcome customers in with a wonderful attitude!

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    3 years ago

    The groomer cut the paw-pad while trimming our dogs nails... which sent him to the vet. We will not be returning.

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    2 years ago

    It's where I go. They really work well as a team, well time to make a grooming appointment.

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    4 years ago

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    7 years ago

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    Page 1 of 7

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    The Glendora Petsmart is clean, well kept, and has a feeling that you are leaving your best friend with a group of loving playmates.

    Mentioned in 3 reviews

    Read more highlights

    Pet Spaw - Here is a #2 A/O the body with a teddy bear face.

    Pet Spaw

    (214 reviews)

    Pet Spaw always does a fabulous job with Archie! They offer great customer service and flexibility…read morewith schedules. Archie is very specific about his friend group and loves to go to Pet Spaw! He runs in the door full speed with a smile On his face, ready for his bath, and leaves just as happy but fresh and clean. Thank you Pet Spaw!

    I have been taking my dog to GLENDORA PET SPAW for grooming over 2 years. I let the uncut hair…read morearound his legs and arms go, calling him a girl instead of boy go, and the wrong type of haircut go only because he is used to this place and I figured they were new employees in training - there was no harm in that. But this recent time December 2024 - was by far the worst. During the session, they cut his skin, causing an injury. The apology I got did not feel sincere and said it's because he was squirming around that this happened & he should be okay. They charged me less than what I normally pay upon arrival only because he kept whining when I got him and I told the lady that he's telling me about his experience and he must be in pain. Had I not said that I probably would have had to pay over $100. This level of carelessness is unacceptable. My dog was in pain, and I had to deal with the stress of ensuring he was okay. I trusted them to handle my pet with care, but this incident is something I cannot forgive. I strongly urge other pet owners to avoid this shop unless they improve their practices. Your pet's safety deserves better than this. I gave them 3/5 stars because I never had a BIG issue like this in the past only for this to happen in December 2024. I'm saddened by this and really hope they do better.

    Happy Dogs Happy Owners Pet Services - Affordable small dog boarding in West Covina -- crate-free, homestyle care

    Happy Dogs Happy Owners Pet Services

    (45 reviews)

    So this was my situation. My poor baby poodle Koji has been keeping our boxer Kiwi company outside…read morefor the last year. Kiwi has been really sick. Sadly, kiwi passed away and poor Koji needed some help. It was time to bring him back indoors! His hair was out of control! He was filthy, and needed major grooming. I mean MAJAHHH grooming. Check out the before and after pics... insane. You couldn't even see his eyes. I know bad fur mama. I searched for a local groomer and Sarah was the 1st to respond quickly! I got so lucky because someone had rescheduled and was able to bring Koji in immediately! Sarah is amazing. The minute Koji met her you can tell how passionate she is about her craft. She immediately connected with Koji, and gave me a brief consultation on how long it would take for the services. We left Koji with Sarah. Koji had a lot of work done! It took about 3 hours to make sure every area was given attention too. It's located by the West Covina mall -- so it wasn't a problem to kill some time. Koji got a full service groom ... which was teeth, nails, ears, sanitary shave, haircut/trim, skin check, bath, blueberry facial, and dry. He even came out with a cute bandana. We couldn't really style him because she had no choice but to shave his hair because it was so tangled. But You guys! OMG! He came out looking like a new dog and he smelled like a baby! . She did exceptional. I think there are very few groomers in this world who truly care about their clients and furry customers! Sarah is one of them -- she truly cares about you fur babies and will do whatever it takes to ensure the job is done with care. I highly recommend her for her grooming services! I saw she also offers a doggy day care. It's good to know I have someone I can trust to care for Koji when needed. I hardly give 5 stars unless I feel it's exceptional service--- and this groomer is!! I'll definitely be back! Thank you Sarah for your passion, your craft and attention to detail. Koji will definitely be back!

    Called because I needed a dog walker. Sarah answered and enlightened me on so many things. Even…read morethough I didn't need services, she spent the time answering all the questions I threw at her. She is so lovely and resourceful. She is even looking up other dog walkers for me as we speak so I thought I'd let everyone know. This is our sweet pup.

    Pawfectpups Board and Train

    Pawfectpups Board and Train

    (20 reviews)

    My wife and I have gone to three different dog trainers, and we think Alden has been the best dog…read moretrainer so far! We HIGHLY Recommend this guy! Firstly this guy knows dogs! He understands what works for different kinds of doggos and their personalities. He also is super nice, friendly, and helpful when you are working with him. You can tell he loves what he does. He knows why things work or don't work in dog training and why one trainer or place my recommend one thing vs why it might be different for your doggo. We have a large doggy named Milo and he kept nipping and jumping on people. Play biting and jumping for bigger dogs is difficult because we have older parents and his jumping and nipping could hurt them. We also have a newborn baby we were worried that our doggo would be rough with him since he kept rough playing, nipping/biting, and jumping on us. HOWEVER, with Alden's support we saw a sudden and quick decrease in our doggos behaviors. To all you dog owners out there looking for good and well-rounded training THIS IS THE GUY! Alden is very honest and even though we pushed for possibly doing boarding 2-week training he told us our doggo didn't need it and didn't want to push it on us. My wife and I really love working with him and hope to continue to have him there for our doggos life trainings! We recommend him 5-stars. Thanks Alden!

    Great service! Alden was super attentive and gentle with my pup, Waffles. I never had to worry…read moreabout leaving my dog in Alden's care. He even helped learn some new tricks during his stay. Alden is knowledgeable when it comes to training tactics and can adjust based on each individual dog's needs. Additionally he handles leash training with ease even with the most rowdy dogs. I highly recommend Alden for both training and boarding services.

    PetSmart - petstore - Updated May 2026

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