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Ironmaya Pet Grooming

4.6 (111 reviews)
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Response time

4 hours

Response rate

100%

Services - Ironmaya Pet Grooming

Bath and groom only

Full grooming

Pet haircut

Ironmaya Pet Grooming Photos

Recommended Reviews - Ironmaya Pet Grooming

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Reviews With Photos

My babies.
Abigail S.

They did such a phenomenal job with my babies. They are very thorough. I also love the little tags they put on. They are my new place to bring my babies to get a haircut and a bath.

Jo M.

It's a very nice salon. They took care of my dog very well and he looked super cute when he was done. I would definitely go back here since it's so close to my home.

Or3 O.

I love this place! I've been going for a couple years and I Cant recommend it enough~ my dog always smells good and looks amazing and the groomers treat my baby with such kindness and I just can feel based on how they treat customers and our furry babies that everyone there really care about what they do and truly love dogs I usually go for a short hair-cut with a teddy bear face and asked for to be a little more round than what they usually do! They also accommodate for his allergies (hypoallergenic shampoos, you can also request them to use a shampoo you have that works with your dog) They also go out of their way to let me know if something is wrong to look out for, that I wasn't able to notice before such as redness and irritation in the ears from allergies. My current dog is my first so them kindly educating me on these things was also extremely helpful for both me and my dog

Communication with owner
John H.

I brought my cat Yoki here for grooming on June 6, 2025, and was very disappointed with the experience. When I picked Yoki up, no one mentioned any issues. But after getting home, I noticed his tail was still dirty and, more concerning, there was a small amount of blood on his skin. I contacted the shop, and they told me the groomer had washed the tail three times but couldn't fully remove the oil (saying it's common in male cats), and that the bleeding might have been from a skin tag injury. While I understand that these things can happen, I believe this is something that must be communicated clearly to pet owners at the time of pickup -- not left for us to discover at home. What's worse is that after this brief explanation, they stopped responding to my follow-up messages. No apology, no responsibility, and no offer of a solution. As pet owners, we trust grooming shops to not only care for our pets but also to be honest and responsible if something goes wrong. That trust was broken here. I will not be returning.

Grace K.

I come here every 7 weeks to get a haircut for Mochi! Asked for Vivi because I like the way she cuts teddy bear face! Staff is nice and always gets the job done well! Teddy bear face, poodle feet, with shaved body. Total came out to be $80, which is a decent price for a Bichon Frise.

My Minature Schnauzer's first groom. I can't stop looking at him. He is so handsome. I recommend Ironmaya in Diamond Bar. It is not only near my home, did a great job, price and awesome customer service, thank you Sam. Everyone has said how great he looks!

Emily Y H.

Brought my 2 Chihuahuas and my moms Pomeranian puppy here for a bath. It was easy to make an appointment. I told them just a basic wash and no anal gland expression. We mainly wanted this to be a puppy experience for our pom since in the future she will be the one who needs more grooming. We dropped off our pups at 11:45am and picked up around 3pm. I actually realized my appointment was at 11:15 am after revisiting my text messages, I thought my appointment was at 11:30am, so I was kinda late... Im so sorry! The pups were nice and fluffy and seemed happy when we picked them up. All their nails are trimmed nicely and overall a solid place. The guy who checked us out was super nice and spoke Chinese. Overall I recommend this place and will be bringing my pups in the future. I might bring my senior dog too, shes a little more difficult but we will see!

Front of the location - couldn't get a photo of both dogs, they were way too excited.
Terri P.

Great experience and highly recommend them for pet grooming. I called to schedule my two frenchies the day before (next time I'll make sure to give advance notice). They were great in accommodating both dogs. Prices were reasonable. So today, I dropped off at 1230pm and picked up at 3pm. Friendly front office staff. I sent in two happy dogs and after their grooming, went home with two equally happy dogs, just way better smelling and nails trimmed. Definitely will plan to return here, convenient location. Thank you for a great experience!

Clean and Happy!
Chloe L.

Thank you Ironmaya! I love how clean and calm at this place! Our fur baby is all clean and smell good! Will definitely come back! Highly recommend!

Prices as of August 2024
Liz L.

No complaints here! Tried this local dog groomer for my corgi and I would definitely come back again. It was easy to set up an appointment, I texted the number on the pictured pamphlets shown here and they were surprisingly quick to respond! For my ~25lb corgi, it was $50 for a standard bath package plus additional $10 for a butt hair trim and $5 for teeth brushing. Pretty good price to me!

Stella Y.

First time we visited we just got his nails trimmed. We normally groom him ourselves (bath and cut) except for the nails. With the holidays approaching and not having enough time, we decided to try taking him out. He's often very nervous and anxious. He also moves a lot so we were worried about taking him out. When we told the front desk staff, Sam, about it. She suggested that we request "express, no kennel" first thing in the morning. Dropped him off at 9:30a, the groomer, Cathy, did a great job giving him the teddy bear cut They finished in an hour even though it typically takes 2-3. He wasn't shaking when I pick him up which is a reallllllly good sign. He smelled soooo good. And they put this cute little ribbon on him. Highly recommend it! I also appreciate that you can just book appointments via text. Simple and easy. They are also very clean and doesn't smell like pets inside like most places.

Jovie  GSD

Friendly staff! They truly enjoy my pet Jovie comes away happy, shiny & soft. That's very important to me.

Selena J.

I have been a customer to this grooming store for over two or three years now I believe. I have always been a happy customer at this grooming store until these last two times. If you look at the pictures I have provided you will see that the first time my dog got an ear infection I was not asking for a refund but more so on how it had happened. However this time when my mom brought my dog back two days after the grooming session I started smelling the same oder again and i immediately texted the store. They called me and in the process of the call they told me that apparently Creamie had an ear infection before she went in there and they just forgot to tell me about it. And since she had it before i'm not going to be "issued a refund". However i was never notified about this and from what I remember my dog did not have an ear infection. And even if she did how is the groomer not going to notify me about it and allow me to bring my dog back thinking everything is fine ?!?! Anyways after that phone call I told them I wanted to speak to their management and in that conversation he basically said I may need to go to the vet to have them confirm that this ear infection was actually by the groomer and I was fine with it. Mind you I was already giving my dog medicine for the infection the same medicine as last time. So after the phone call I was waiting for over a week and I consistently kept messaging the management person they assigned on the case and they waited almost a whole week later to tell me that it is confirmed that i had to go to vet. Which to me is insane because i even told him i was giving my dog medicine for the infection and it felt as if they kept trying to take forever to give me a response so when they did my dog ear is already mostly healed and there is no point on going to vet which also means i don't get a refund. Which to me felt very calculated and manipulative when on the phone he said it would take one or two days to get back to me but instead he took over a week !! That said I will not be coming back but my purpose in writing this review is to warn others about this store and to share my very poor experience.

Kobe

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5 months ago

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1 month ago

They do a good job but off on their timing when you take you fur baby to get groomed.

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Review Highlights - Ironmaya Pet Grooming

I love taking my fur baby, Biscuit, here because they give him such great cuts every time.

Mentioned in 5 reviews

Read more highlights

101 Pets Grooming - Those ears doe... very even and good looking haircut!

101 Pets Grooming

(43 reviews)

We've taken our dog to a couple different Yelp-reputable places in LA to get groomed, but found…read morethat Jojo's place was more convenient for us this weekend. While we went in expecting to just get her groomed here this one time, we're definitely going to come back every time we need her groomed. Firstly, I called Jojo on a Saturday hoping to make an appointment for the following day. I know that calling with such late notice is usually overly ambitious for dog groomers, but she was happy to accommodate our schedule. I was pleased to hear that she mostly works by appointments, meaning that she doesn't take on more than she can handle (which I have seen at a couple other groomers'). Another logistical perk was that parking is easy and plentiful. It was nice that she has a back-entrance that is easily accessible from the back parking lot. When we came in, it was surprisingly empty. Jojo told us that since it was Coco's first time, she wanted to make sure she Coco got the attention she deserved, so she didn't take any other appointments that day. Coco was visibly very nervous being in a new environment, but Jojo was understanding and made large attempts at making her feel comfortable by letting her sniff around and by trying to play with her before we left. It was already obvious that Jojo really cares that the dog (and owner) is comfortable with her prior to leaving the dog. The second part of why we love this place is how good Jojo is at her job. She sat us down to make sure she understood exactly what we wanted; this is very different from other groomers where you just kind of drop off your dog and hope that the groomer does a good job. She also does a pat down of the dog to identify if there are any areas she should be weary of prior to starting her work. We explained to her that while Coco's last cut was really cute, it was too long and grew back very quickly. We want a cut that will last her 2-3 months before we have to get her hair cut again; all past groomers have been unsuccessful at making it short AND cute, so if she were able to make it cute somehow, that would be miraculous. ...3.5 hours later, our Coco was still so adorable! We were pleasantly surprised at how cute she still was, but knew that the cut was going to last at least a few months. We could also see that Coco was much happier and trustful of Jojo! Needless to say, we were very happy with our overall experience. It was $60 for our maltipoo for the whole package--teeth, nails, anal glands, shampoo, and a very detailed hair cut. However, pricing depends on how much work your dog needs (but she's very transparent about how she determines the price). Coco was never neglected and given lots of love and attention! We highly recommend Jojo. :)

This pet grooming store always busy. I need to make an appointment 1 month ago, but it was worth to…read morewait. My puppy looks happy and pretty after grooming.

Qutie Pets Grooming - My furbabies after their grooming session

Qutie Pets Grooming

(543 reviews)

**Do not recommend! -**…read more Since moving to Chino a few months ago, I've been a regular customer here. Unfortunately, today was my final visit. During his groom, the groomer was negligent with a dangling claw and cut my dog with the clippers. To make matters worse, the staff suggested an emergency vet visit wasn't necessary despite the bleeding. I did not pay for the service, and I am currently at the vet awaiting results. I will be billing the owner for the medical expenses incurred today. I will provide a full update once the exam is complete. Update: The situation is much worse than initially thought. The groomer completely severed his claw, and the injury is so severe that my puppy now has to be sedated for surgery to suture the wound and prevent infection. I want to acknowledge that the owner reached out very quickly via text to express her sincere concern. She handled the situation professionally and immediately reimbursed me for the full cost of the emergency vet visit. While the situation was incredibly stressful, I appreciate her taking accountability and resolving the financial side of things so promptly.

Qutie Pets has been seeing my fluffy girl Latte since she was a tiny puppy. She's six now, which is…read morewild. Our boy Chai (also six!) goes too, and honestly, I don't know what we'd do without them. For context: Samoyeds are beautiful, but they are also... a lot. Latte is sweet but VERY loud, and she's never been the easiest when it comes to baths or grooming. Somehow, the team here has always handled her with so much patience and care that now she even tolerates baths when I give them at home (!!). It truly makes me appreciate them so much :,) What I love most is they never, ever make us feel bad for having 'crazy babies.' Instead, they always go above and beyond to make them (and us) feel comfortable. The staff is gentle, kind, and you can tell they truly care about the dogs they see. Latte and Chai always come home looking like fluffy clouds and smelling like actual angels. If you've got dogs who are a handful, this is the place that will love them anyway. Forever grateful for Qutie Pets

Ironmaya Pet Grooming - groomer - Updated May 2026

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