I was in urgent need of using a restroom because the Yelp Event I attended didn't offer one. And then come to find out that this Subway's restroom either doesn't work or isn't open to the public. I still bought a bottled water to support them. I didn't need to because I was just trying to be a customer to use the restroom. Just my luck. Any ways, please post a sign out front or some thing so your future customers would know. I also don't live in the city of Burbank, CA., but I'm just a local tourist. I'll skip this business in the future visits of Burbank, CA. read more

Amo was really patient with the customers. great service. restaurant was clean good atmosphere . the quality of the food was fantastic. definitely coming back read more

The short man with salt and pepper hair was very rude, he was doing too much for making minimum wage. He tried to call the police because he made a mistake on my order. May he find peace. read more

I ask for build my own wrap with Roast Beef and then they that was extra and this how extra. I never got any Subway extra charges with $10 more for build your own wrap that crazy!! read more

Subway - Fast Food Near Me - Burbank, California

They cook generously, deliciously, richly. Everything is always fresh and high-quality. This is excellent healthy food. Very friendly staff, cooks with soul and love. read more

I was really hungry I stopped by a close Subway and I ordered the Italian BMT. It was so delicious, very fresh and the person who served me was very nice The service was very good too if you looking good Subway you should stop by here. read more

One of the best locations. Great customer service! You can definitely feel the great energy here. 5 Stars for sure! Great customer service, the food is always fresh, the people who workes there are very nice and friendly. Me and my daughter enjoy going to this location. Highly recommend. I just want to mention that my catering was amazing. And the new double chocolate peppermint cookie was really delicious read more

Subway - Double chocolate peppermint cookie - Fast Food Near Me - Burbank, California

amo was SO thoughtful and kind, describing how he sources all of his fresh ingredients. truly one of the most thoughtful experiences i've had at a subway read more

Dude is clueless on what he is doing... I specifically asked if he had put bacon in my sandwich because I did not see him putting anything in the toaster. He replied yes, I came home and to my surprise there is no bacon. read more

Placed an order recently during the evening and it estimated that the food was going to be ready to be picked up within 20 mins. Left my place after 10 mins once I saw online that they were starting to prep my two sandwiches, but to my surprise when I got there they hadn't even started working on them. This left the workers with about 5 mins to make my two sandwiches, which was reasonable since there were no other customers. Somehow it took them 10-15 mins to make... Though service itself was slow, the workers were courteous and acknowledged the fact that it was taking awhile. They even offered me a free cookie, chips, or beverage for having to wait. I also appreciated the fact that this particular location was clean. Some Subways that I have been to are dirty, but this one was exemplary clean. Would come back again in the future, but I hope the sandwiches get made quicker! read more

Subway - Interior - Fast Food Near Me - Burbank, California

I was have good experience at this location. Great service! The new owner is wonderful. The ingredients are fresh.

Best Subway in town. Friendly staff great service and always fresh. will come back again thank you

I really like this location, its near to where I work, and always get a warm welcome by the people working there. Also, they dont hestitate to put extra portions, when you order online unlike other businesses. read more

I've been coming to this location for around 7 years. It's always been great. Lately I've been using the app and they always get it perfect. I park on E Verdugo Ave. and I'm in and out in about 30 seconds. read more

Horrible customer service. The man who made my sandwich was extremely rude and had a bad attitude. If I could give them zero stars, I would. It was a completely unpleasant experience. I will not be visiting this location again. read more

Absolutely great customer service and very clean store with fresh Ingredients! You can tell the owner is on top of his store

Cleanest, freshest, and nicest subway I've ever been to.Amo takes really good care of this place. He deserves more than 5 stars. I will be back again! read more

I stop by this subway during lunch occasionally 2-3 times a week, staff is always so kind and the owner takes pride in their establishment. Would recommend if you driving by for a quick sandwich! Place is always clean and plenty of sitting tables. read more

Never have I ever at any subway been told that adding extra vegetables costs money. (Besides avocado). I went down about a month ago and the older gentleman was working, I'm assuming one of the managers. They were working on a big order and I said it was fine I didn't mind waiting. When they got to me, I ordered a foot long veggie delite, no meat just veggies. When I started telling him what veggies I wanted on my sandwich I noticed he was putting like only 2 of each item. I would ask "I'm sorry can you add more?" and he'd look visibly annoyed. I asked for olives and he put 4 olives. I asked for more and he put 2 more olives. I replied, "Can I get a little more please?" And he scoffed and said no. He told me if I wanted more veggies I had to pay more money. At this point all that was on the sandwich was lettuce tomato onion and olives: all very minimal on a foot long. Mind also I wasn't getting any meat! I said that was ridiculous and that Ive never been told that at any subway, not even this one! And he just responded "Those are the rules." Which I know is a load. I have had a sandwich made by this guy before and it wasn't a problem, so why is it now? Are you fat shaming your customers? Shame on you. I promptly told him to forget it and left. I don't recommend coming to this one. The owner/manager will nickel and dime you. read more

I love how wonderful the employees are at the subway. They are always so welcoming and do such a wonderful job. They are very clean! Efficient, and always make the sandwiches with care and thoughtfulness. Thank you for doing such great jobs! Keep up the awesome work everyone! read more

Excellent service, will definitely be coming back. They make your food with such care & love!

I would say the best subway that I have had! Newly renovated and the owners are very approachable and accommodating! Food was very good and had been consistent every time they I have gone. read more

Bought a meal and got it to go. I ate it in my car parked in front of the location. Then walked back in to get a refill on the drink I paid for and the employee was like "ma'm you already used that" he was helping another customer and there was another in line so I felt confused and a bit embarrassed. I said I just bought my food it literally has only been 20min since I paid. So there's no refills anymore? It was rude read more

Best subway i've been to. The owners have changed and this place has turned into the cleanest and most organized subway ever. Staff is super friendly and the service was great. Highly recommend this subway. Sandwich was delicious! read more

Their customer service is very good with the new owner, their ingredients are always fresh and the store itself is always clean I highly recommend this location of subway read more

Very neat and nice subway. Food is fresh and delicious and service is very good, nice and kind workers.

All the ads say that meat is freshly sliced (I assumed like Jersey Mike's) so I went today to get a sandwich-haven't been there for several months. Well all the meat was pre-sliced and in the metal bins. No employee immediately sliced anything for the line of customers. Seems like false advertising. read more

Worst Subway by far! owners are constantly there, but don't even know how to properly make sandwiches. If you're ever in a rush, don't order ahead you'll still be waiting for your order IN THE STORE. All of their good reviews are fake. If you look at the pictures, you can see they're taken behind the sandwich unit. Instead of having fake reviews to bring in business maybe change everything that you're doing wrong! read more

Highly recommend this place.The food here is very tasty. I especially want to mention the staff, they are very responsive and friendly. Everything in the restaurant itself is very clean. read more

This subway location is my favorite! They always have the best customer service and provide fresh delicious food for all customers! read more

There is a guy that works there. I assume he runs or owns the business. As others have said here, he is rude and petty. After my sandwich was made I noticed he didn't put spinach on it. I asked if I could get spinach on the side. He said we don't do that here. I told him I had ordered it for my sandwich. So he reluctantly put some in a piece of paper and gave it to me. Then he started complaining about how everything cost him money. Paper for the spinach, a cup for water. Which he told me I could only have one cup of water. Because water cost money. He complained about the price of putting the sandwich in a bag. And oh Lord. Don't get me started on how he complained about the napkins. What an A hole. Half the time he can't even be bothered to cut the sandwich in half. The real kicker here is. HE CHARGES MORE FOR FOOD THANK OTHER SUBWAYS!!! if you don't believe me, put his location in on the app and you will see he charges more. Compare it with any other location. Also, good luck finding a place to park within a block of there. Any other subway is better than this one. read more

I used to love this place, now they remodeled and apparently everything is crap, they "don't take coupons" anymore. The guy running the register said they "haven't done it since he's worked there", which must have only been for a few months because I've been shopping here for over 2 years. He was EXTREMELY rude in the way he said they don't take it anymore. I don't know what happened to the nice people you hired (that guy with the goggles), but this new guy was unacceptably rude. NEVER shopping at this location again, I don't care how far I have to walk. Waste of money if I can't use the coupons. What's the point. You've lost a customer who would have otherwise spent years coming here. I hope whatever money you saved hiring a new guy for less wages was worth it, because he's rude and incompetent and completely ruined the whole tone of the store. read more

I'm saddened to see a 3 stars rating for this location. I hope that my 5 star rate makes a difference for the sake of the new employees. I have visited this location for the past 10 years and have always been greeted by their employees as I walk in, even when they're busy! The parking is awful but it's the closest Subway to me. The quality of the food is fresh, which is why I keep coming back. Please keep the watermelon drink coming!! read more

Subway offers fresh and tasty sandwiches with plenty of options for customization. The ingredients are always fresh, and the service is quick and friendly. It's a reliable spot for a satisfying and healthy meal on the go! read more

These new people/owners are horrible at their job. They don't know how to make a sandwich. They're super slow and they don't understand what I'm saying, then they give me attitude. They were nice to everyone else but as soon we came in they gave us attitude not sure if it was racial or not but this is very unprofessional. Will not be coming here again #bringbacktheoldsubwayworkers read more

Very nice and great customer service thanks for the amazing sandwich made it the way I like it!

This was mine and my boyfriends first time going to this subway and we were amazed on the excellent customer service. Made dietary accommodations. Will be returning soon! read more

owners the nicest dude ever. always asks me how my day is going and cares very much about your dining experience. food is incredibly fresh and tastes great. never had a bad meal here - very clean, friendly, and tasty. what more could you want from Subway? read more

I loved this location. From the second I stepped in I was greeted with smiles and so much energy that it made me happy and all smiley . The lady (I forgot to get her name) was so kind and loving. I'm definitely going to go back and get my delicious sandwiches from that specific location. read more

Here we have always gotten a quick, high quality and excellent service! The staff is the best and the friendliest I have ever experienced at any other fast food establishment. Restaurant is very clean, organized and neat looking and most importantly the food is very fresh and delicious! read more