Only gave 1 star because a star is required to leave a review. I placed an order for a large platter for a company luncheon and added 3 sandwiches. Well the cashier refused to ring it all together. I explained that my company require's all outside food purchases to be on 1 receipt but the cashier stated she'd be separating the order. She then asked me to step out the line as she called her manager and so I waited. 5 customers later I inquired and she said the manager is not answering her calls. This is EXTREMELY unprofessional, the customer service was non existent and very inconvenient. As my company patronize this Establishment faithfully this will be last time. Firehouse Sub is 16 minutes away and has inherited new customers for life. read more

Subway - Fast Food Near Me - Alexandria, Virginia

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A+ Subway. The ingredients feel fresher than other Subways. This is a great location. Highly recommend if you want Subway.

I haven't been to this SUBWAY location in years due to their lack of participation to the "corporate promotions" I stopped by today, the sub tasted fresh I'm Very impressed.. the restaurant was very clean and the employees were very friendly read more

Subway - Steak & Cheese - Fast Food Near Me - Alexandria, Virginia

Good morning, I was this Subway restaurant located 3825 Jefferson Davis Hwy, Suite B, Alexandria, VA 22305 Friday September 27,2024 about 6:15pm. I was the only customer in the store and the Woman at the front counter seems like she didn't want to help me with my order. A gentleman came in after me, and she immediately ask if she could help him, the man also looked at me and ask if I placed my order. I told him no, he began to shake his head and ask me to go ahead and place your order, I proceed to ask the lady again can I give you my order please, but she called someone from the back to take my order. I am completely disappointed in the customer service I received at this Subway and will not be supporting this establishment. Also, yes, I am African American women, and what does this say about this location???? read more

Rude staff. Poor food quality. First I asked honest question just to confirm the portion of meat. She glared at me as if I asked would she sell her puppy. Uncalled for. Onions were rubbery. Tomatoes brownish. Honestly a poor experience and a sandwich with ZERO taste and flavor. Will never ever go back. read more

I was already in the shopping center today,, so I figured that I would have lunch over here. It had been a minute since I had visited any of these locations and I remembered always have decent experiences before. I wasn't super hungry for a foot long sandwich, so I decided to go for the 6" ultimate BMT sandwich with pepperoni, salami, ham, and provolone cheese. For the extra toppings, I requested lettuce, tomatoes, pickles, Chipotle southwest sauce. The place was fairly busy, but there were at least four employees working behind the counter and helping customers, so I didn't have to wait at all. Finding a table to sit at was slightly more challenging, but I managed after a few minutes. They have tables set-up outside, but that wasn't an option on a rainy day like today. The BMT sub was awesome as I expected, and what really gave it that con was the chipotle sauce, so I would highly recommend it! read more

Subway - Fast Food Near Me - Alexandria, Virginia

This is location is small, but conveniently in Potomac Yards near tons of other stores and restaurants. The staff are friendly and they generally keep it clean. They do have high chairs for kids. read more

Look - when I go to Subway I'm all about using the coupons Subway sends in the mail each week (usually within the grocery coupons) to score decent deals on meals. So I couldn't have been more disappointed when I stroll into the Potomac Yard Subway a couple weeks ago fully expecting to score a discounted footlong meal deal... one of the Subway employees noticed me perusing my set of Subway coupons trying to choose which one I was going to use that day and was like "I'm sorry, we don't accept those coupons at this location." I'm like "why?" and she responded that she wasn't sure, just that the coupons didn't work at that location. Disappointed but since I was there, decided I might as well order since I was too lazy to go anywhere else at that point. As I head up to the counter to order I notice a poorly written note (attached to this review for your consideration) that explained that the location wasn't accepting coupons "due to rising costs and employment shortage" (which I take to mean due to the effects of COVID they're trying to save a few bucks). Not sure why the employee couldn't have told me that or at least referred me to that note. I went ahead and still ordered but my experience there that day left a bad impression - won't be going back to that location again. Have since gone multiple times to another location a couple miles away that happily accepts my coupons. I'll say the customer service in my previous experiences here was fine but if you're looking to use Subway coupons, don't bother coming to this location... read more

Subway - a sign stating customers don't buy their food - Fast Food Near Me - Alexandria, Virginia

I have always had a good experience. This location is small but very clean. Service has always been friendly. As mentioned in other reviews they do not accept coupons at this location so I removed a star for that reason. My food has always been fresh and made with care. read more

Subway is good at this location as there are plenty of orders daily so most of the inventory moves through and keeps this fresh. What to watch out for is the lack of attention to detail so IF ordering ahead via the app, do not ask for double the protein as you may not get it BUT will be charged for it. The franchisee of this location could careless if you provide feedback to help them too. All in all, it's still the better of the Subway locations if you need a sandwich if you want a sandwich and do not want to make one yourself. read more

My child had to use the toilet urgently during the epidemic. We were both recovering from the disease, and we were very, very frequent customers at this sandwich shop. I asked if they would allow her to use their restroom, because it was an emergency, and we were there as customers anyway. They said due to the epidemic, the restroom was only open for employees, and my child soiled herself. I told them I would no longer patronize their business. They then got snippy with me. I understand there is an epidemic, but we are all human and an exception could have been made. I am not saying that this is the case for this particular business, but have you ever noticed that in similar businesses, most of the staffing is illegal aliens, and if you get on intimate terms with them and ask them how they joined our community, they get snarky and start talking about everyone's "common humanity?" I didn't see much consideration of our "common humanity" when it came to the incident I've just described. read more

Clean as a whistle, with fast and efficient service. Stopped there for a late lunch and was out in a jiffy. Makes honor to its New England heritage. I am amazed at the wonderful selection of breads nowadays. Long way when Subway was one little kiosk in my home town of Bridgeport CT in Boston Avenue and East Main. I am so always in awe of this chain. read more

Subway - the entrance of a subway subway restaurant - Fast Food Near Me - Alexandria, Virginia

Decent--what more could you expect? There are lots of restaurants in Potomac Yard. But, you know what, this Subway is perfectly fine and very inexpensive. It's a good choice. Service is basically absent and the food all just tastes like "Subway", regardless of what you order. But the place is clean and fast, with unlimited refills. Great value. read more

This location is nestled in a busy shopping center but it still has its own close parking lot. When I went in to order there was no line so they took me right away. My order was fast and the service was friendly. The bathrooms are also clean at this location which is always a plus! They also have a relatively large eat-in area. As subways go this is one of the better spots. read more

Subway - a man sitting at a counter in a restaurant - Fast Food Near Me - Alexandria, Virginia

Very Clean, with fast and friendly service. Stopped there for a quick dinner and was out in 4 minutes with my footlong cheesesteak combo in my hand. I did notice the veggies were not as fresh, lettuce was browning a bit and so wasthe green peppers. They were a bit stingy on the toppings so I asked for more with no problems. read more

This subway is conveniently located in the strip mall at Potomac Yards. The employees are nice. They are generous with toppings and don't make me feel rushed. read more

The chip reader here doesn't work very well which really holds up the line. But real the issue was what I ordered. I got a signature rotisserie caesar wrap. But when your chicken is sitting in an unidentified watery substance and then douses your wrap to the point it's water logged and ready to fall apart, you may want to reconsider calling it "signature." It was so disgusting and sloppy I threw it out and went to Starbucks next door. read more

Not up to food code!!! Business still runs when they have sewage backup (couple months ago) and currently they don't have hot water and can't properly do dishes or wash hands and they remain open!!! read more

They aren't accepting coupons from Subway. I've never seen such a thing. Maybe they'll post here when they change this policy.

Usual Subway food and very friendly and fast service. This seems to be a very clean store and decent number of tables inside for a Subway. Minus one star because if you ask for a cup of water it comes from their sink rather than cooled via the soda fountain like at most places. read more

Very clean restaurant and fresh ingredients. Great customer service. Awesome staff. Staff are very friendly, and work their best to serve you and make you happy. I visit this restaurant couple times a week, they always keep clean the store, and pleasure to sit and eat. Every time I visit Subway restaurant I request my Tuna sandwich to be cut with the 'clean' knife. Some other restaurant they get frustrated and angry, it is difficult to clean or use different knife I guess :| but the staff from this restaurant always respond with pleasure and happy face. Great staff make this restaurant great one! read more

Subway - Tuna Sandwich! - Fast Food Near Me - Alexandria, Virginia

Best subway I've ever been to. EVER. Hands down the best. The manager was so professional, kind and helpful. Even tho he was training someone, he helped with my sandwich and made this evening experience that much better. Amazing amazing. The way he made my sandwich, I've never seen anything like this. Kind of customer service I would only get at Chick Fil-A. Sergio was one of a kind. Best Subway ever read more

As Cole says, it meets all the criteria - quick service, plenty of parking, clean, good food. The only reason it doesn't get a solid 5 is because it's a little old school, doesn't have a ton of tables, and is a little awkward to maneuver when there's a line because there's not a lot of space. Perhaps another layout would be suitable. read more

Poor attitude my sandwich was ordered wrong instant of just replacing the sandwich because I didn't want the non chicken patty the OWNER and his staff proceeded to argue with me about what my coworker said wrong! Eventually they replaced the sandwich but burned the crap out the bread read more

This subway is always busy which is a good thing. Their food is always fresh , the customer service is good! I'm always satisfied when I come here! Can't complain! read more

As far as Subways go, this one meets all the criteria. Friendly, efficient staff. All bread and sandwich options available. Plenty of seating. Great hours. read more

This is how all Subways should be run. The place is clean, the employees pleasant, the subs are excellent and the service fast. There can be a line out the door and you will still be out of here in five minutes. read more

We got 2 sandwiches on 2 different kinds of bread. Both were stale. Very dissapointing since this place used to be better than other ones

First time here, clean floors and table tops, place looks good. Friendly counter service, good team work. Delicious chicken bacon ranch sandwich. Great experience! read more

Store owner Yun Lee was yelling at an employee in a very disrespectful manner in the back and could be heard out front. I was so upset that I confronted her as she was leaving the store. I asked her if she was the manager and she said no. I called back and asked for the manager later in the day and was informed that she was the owner. The employee said that this happens all the time. She should treat her employees as human beings and not cattle. I visit this location several times a week and the shift workers (mostly Hispanic) are very nice and will do everything they can to make your sandwich right. read more

It's a subway. 4 stars because you get exactly what you expect from any other subway. Place is clean and the staff is quick with the order assembly. Perfect for a quick lunch. read more

Basic subway, always crowded, to me that is a good thing. Food seemed fresh, staff was polite and quick. Only downside was it gets loud since they are busy and its small. read more

I went into a location and ordered a turkey and bacon sub. The server said that it wasn't on the menu but I can order it. When I got to the register the cashier wanted to charge me extra for the bacon. I explained that the server did not notify me that there was an extra charge. I asked if they could just give me the one she made and not charge me. He didn't want to do it so she made me another sandwich. I am unhappy with the customer service he provided because instead of making a customer happy, he wasted a whole sandwich. I will never go to that location again. read more