I ordered through the app and came to pick up my order. Unfortunately, my order was made wrong so I had to come back for them to redo. They were nice and friendly enough to fix their mistakes. Sandwiches were good! My favorite is #8 on Rosemary Parmesan bread. read more

I am so happy this place opened up last year! There a few other sandwich spots in the Kingstowne shopping center but I find them a bit overpriced or they take forever to make a simple sandwich. Their sandwiches are a step up above Subway and still very affordable. If you order online it will be ready within minutes. They also carry more premium brand chips and side dishes. Tons of parking outside and friendly staff and clean interior. read more

Jersey Mike's Subs - #8 Club Sub #3 Ham and Provolone - Sandwiches Near Me - Alexandria, Virginia

Fresh, fast, and friendly! I walked in and had my sandwich in my hand in a couple of minutes. My order was perfectly prepared and tasted great! The location was clean and there is plenty of free parking onsite. read more

Micheal was nothing but awesome when I came in. Good energy and accommodating for anything and everything that I needed best store in the state read more

Food was extra delicious this round, but also the service has always been excellent when I visit. The team is nice and puts effort in getting your sandwich to you fast. read more

I recently saw Jersey Mike's had opened in Kingstowne and I tried it our today. I was warmly greeted upon entering the store by an energetic young man who immediately directed me to the ordering section to take my order. I was impressed with his service ethic as he gingerly proceeded to take my order. I was a bit out of sorts as he tossed around the meats and cheeses from the deli counter to and from the slicer while making the sandwiches. This was a bit unexpected as was the bread sitting out on the counter being used to make the sandwiches. I would think the bread would be in a drawer or under glass instead of just sitting out on the counter although it was behind the glass line. Optics are everything in food service. If it looks like non-standard food safety, it probably is. read more

Walked in and felt like a celebrity! So welcoming! Nice music was playing. Restroom very clean! I ordered the #16 Chicken Cheesesteak. It was delicious! Nice and hot. I sat and ate in the store. All the customers were greeted warmly as if he knew them. Unfortunately I did not get the owners name. I will definitely eat there again! read more

So here's my honest opinion I went there. Got a young kids work there a young man I'm sorry I love the sub. It's what I ordered but to me that it's lacking a little bit on meager on the meat I meant for the price but said that I enjoyed it. They were friendly. They were nice. Would I go back? Yes only if I need to save your money go to Subway don't be bougie. It's the same thing just add read more

I came here this afternoon with a couple of buddies, and we were all super hungry. Everyone ordered something different, and we each paid for our own. I hadn't eaten all day so I ordered big. I got the large New York Steamer that had pastrami, corned beef, provalone cheese, mayonnaise, and Russian dressing. It was delicious but it had a little bit too much mayonnaise for my liking. The service that I have noticed at any of the locations that I've visited has always been top notch and personable. I can remember whenever a customer walked thru the door, but they didn't do it this time and I noticed because it was a feature that I remembered. It was a cool experience here today with great friends and awesome food. The ambiance is still all firehouse related which is also cool. read more

Jersey Mike's Subs - Sandwiches Near Me - Alexandria, Virginia

Found a HAIR baked into their bread. Spent $40 on 2 subs, just to throw them away. 10/10 wouldn't recommend. It wasn't sitting on top, it was mixed in with the cheese before baking. read more

Jersey Mike's Subs - Hair in food #7 Turkey and Provolone - Sandwiches Near Me - Alexandria, Virginia

Service is Terrible . Called to place an order over the phone and I was told 8:45 pm we close in 15 min Order must be in person .Told employee I live 3 min away please start I'm on my way . Again said Sorry must b in person.Drove there 8:50PM outside Sign said Open .Walked in told the Employee need to place an order he replied we started cleaning can't help come back tomorrow. Bad Attitude Bad Service read more

About a 2-2.5: Jersey Mike's has been around since '56 and started off in Point Pleasant, NJ. Their menu is pretty extensive, offering a variety of cold and hot subs, wraps, kids options, and desserts. I ordered the #17 Jersey Mike's Famous Philly - the bread itself was hard and stale, and it wasn't the usual generous amount of meat that is served as other locations. The meat itself was overcooked and dried out, even for my taste! The cheese wasn't melted all the way through, and it just seemed like a sandwich with 'warm meat' with cheese placed on top. We had to wait an additional 10 minutes, as our order came out incorrect. The employee who was writing orders down seemed distracted, so I wasn't really surprised that our sandwiches came out wrong T____T The place itself always seems to block off the other half of the dining area, and the tables and chairs are never wiped down. With incorrect orders, off ratios with the meat, stale breads, and dirty tables & chairs, this is not a location of Mike's I would return to. +stale breads T___T +incorrect orders T____T +dirty tables and chairs T____T +free parking in shared plaza lot read more

Jersey Mike's Subs - #17 Jersey Mike's Famous Philly - Sandwiches Near Me - Alexandria, Virginia

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It has been a while since I have visited Jersey Mikes at Brookfield Plaza. As always, their subs are delicious. Unfortunately during this visit, I found the "atmosphere" to be a bit overwhelming. The "music" was so load it was difficult to understand the staff members when ordering. It was even quite uncomfortable trying to enjoy your meal with the music being so loud. During my visit, I used the restroom to wash my hands and was deeply disturbed to see the condition of the men's room. Paper towels all over the floor, the sink had not been cleaned in quite some time. The overall cleanliness was disgusting. read more

Thank you for completing order in time and food was to my liking and expectation. Workers were polite and cordial.

The best and my favorite jersey mikes location! Very quickly, exceptional...phenomenal customer service, delicious, juicy, cheesy, and clean Jersey Mike's! I always devour my sandwich! So delicious!! read more

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I created a Yelp account so I could share just how fantastic and welcoming the staff is at this location. I find that service staff at fast food chains like Jersey Mike's are generally less interested in customers, but I found that the staff at this location go above and beyond to make customers feel welcome even at a place like Jersey Mike's. And of course it's Jersey Mike's so the subs are great. read more

Always a good experience here. Good staff. Following all COVID procedures. The sandwiches are the best. Get it Mikes Way ! Sure better than a greasy burger and fries. read more

The customer service is horrible!!!!!! I will never come here again. Employee making my sandwich had poor customer service and the manager doesn't know how to handle issues or treat complaints and customers. I will not allow your organization to profit off of my money and disrespect me. I would not recommend this place to anyone!!!!!!!!!!!!!!! read more

One of the best Philly Subs in Springfield. I like the way they fresh slice to order

Meat portions are small for a place like Jersey Mike's. I ordered a BLT and I got about 4 slices of each meat which made for a sandwich that was more bread than meat. I would not eat here again. read more

I ordered a tuna sandwich on Uber Eats and got it delivered, so I cannot speak on the cleanliness of the place or in-person service. However, the sandwich that I received was super delicious! All the ingredients tasted really fresh and the sandwich was delivered neatly. As a plus, the sandwich was super STUFFED with tuna. Great value. My only complaint is that there was a bit more mayo than I would've liked in the tuna sandwich. However, it is not a big drawback as I would definitely order from here again. read more

The chain is good and has been good. This location goes above and beyond to uphold gluten free standards. They truly decontaminate allll surfaces before making a gluten free sandwich and they don't even make it on the same counters (even though sanitized) they have a separate section. They truly understand and respect the process. We always go back to this specific location. read more

Delicious sandwich from this location. The service was good as well, and even the music they were playing was hype. I recommend

Wow wow wow. I will never ever go back to subway again. This pave is just like the heroes(subs) were back in Brooklyn. I hope more locations will open up around the us so that jersey mike's takes over. The front counter staff were all curtious. They suggested the number 13 I forgot the name. But it wad an all cold sub. Everything was fresh and the oil vinegar and oregano made it every more fresh. That's what they call the jersey mike's way. Wow again and I'm taking my wife there the minute she craves a sandwich. People you gotta realize subway for what it is and that is just a plane sandwich. All of there hot chicken sandwiches are all blend and tasteless until they microwave their meats and drizzle sauce on it. Abs even then it's still microwaved. But this pave had a grill whets they con all of there hot sandwiches right in front of you. I'm going back next week. I was right be excited about this place. read more

I'm not sure I've been in a dirtier restaurant or one that is more unwelcoming. We went today around 5:00 to grab a sub and the people behind the counter were not very friendly and boy, was the sandwich prep counter dirty! You'd expect that after a busy day, but there was only one other customer in the store. The sub roll was also disappointing... it tasted stale and was a bit dry. All in all, I'm not sure I'd return to this location unless I knew management had intervened. read more

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The food is tasty but the service is slow and uneven. Online order pickups are regularly severely delayed so it defeats the purpose of ordering in advance. read more

Requires you to call the store to modify an order and the store never picks up the phone.

I was able to order online, which I think is awesome when it comes to picking up for a large group. I've never eat ten at a jersey Mike's and I have to say I will be going back. I called in because I was one person picking up like 5 sandwiches, he explained that would be okay. Super great customer service as soon as I walked in. My order was done a ready to go with no mess. I'll have to say will be adding this two one of our many places to eat!! read more

Jersey Mike's Subs - Sandwiches Near Me - Alexandria, Virginia

This place is clean with social distance workers with mask on.Great selection of sub sandwiches.I enjoyed my medium Italian sub sandwich.would recommend this establishments and I will return. read more

Walk in and order, calling ahead or ordering online will just waste your time..I like Jersey Mike's but they can't handle lunch time.

This place is filthy! Health department, where are you?!? Walls, counters, beverage station, filthy. I'll bet aprons haven't seen a washer EVER. Steak & cheese: bread good, lettuce crisp, cheese good, steak way over cooked. read more

Good sandwiches. Usually do the cold cute but the steak and cheese is good as well. Quick and price isn't too bad. Should have more coupons! read more

Damn good sandwiches! Had both the traditional Italian and the Philly cheese steak.

Last evening (17 Jan) at around 6:30p stopped by, ordered in-person the Italian sub. Have visited MANY other Jersey Mike locations in past years as well as countless other sandwich shops/deli's over the course of 5 decades. Each time I order a sub, I ask for it to be toasted. I have NEVER been disappointed until last night at this location when the young lady taking my order informed me that they "don't have a toaster". 'Ok, so can you put the bread on your grill for a few seconds as other Jersey mike locations have offered to do previously?'...apparently not. Against my better judgment, went ahead ordered sub, took it home to eat but just didn't taste the same without the toast factor. Was my first time at this jersey mike location, highly likely was my last. read more

I frequent this Jersey Mikes probably the most. During COVID, they have the system down pat! GOOD JOB! They have a plastic barrier between the staff and the patrons. They have all the pre-orders out on a table, very easy to identify, grab and go! They also seemed organized for the patrons coming in and making a walk in order. Sandwich was delicious and they adhered to my online special request. THANK YOU JERSEY MIKES. You are ahead of a lot of restaurants during COVID. read more

I am definitely a fan of Jersey Mike's and I really like this location. Staff is very friendly and welcoming. I can't recall a time I've ever had to wait in line more than a person or two and there's plenty of parking. Sliced to order meats and cheeses. This is what a sub should be - and waaaaay better than that "other sub chain". One of my favorite things about Jersey Mike's is their "sub in a tub" concept. When I'm trying to be a bit more healthy and watch the carbs, I can have everything I'd usually have in a sandwich but made into a salad instead. It's a tough choice as their bread is really soft and yummy but sometimes you gotta do what you gotta do. Be sure to get a loyalty card. Doesn't take too many visits to score a free sub/tub as mine was this last visit. read more

Seriously if you need to fill yourself up and hungry..this would be it!! Most sub places dont really pile it on as MJ does and it a fresher and cleaner than most. And love how they wrap on the go for you. read more

Jersey Mike's Subs - very well kept clean...better than most sub places. - Sandwiches Near Me - Alexandria, Virginia

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I have been craving a Mike's sub for awhile, but have kept my craving at bay so as not to break the bank...but today I caved. RB & Provolone Mike's Way on a mini. Just enough. The store is run like a well-oiled machine, there are a dozen workers here at any given time I've been in, and i'm in and out in minutes. RB is the most tender I've ever had on a sandwich. Today lacked just a tad on the vinegar, but still just what I wanted and devoured it. Polite and efficient staff, clean atmosphere. Never disappointed when I go. This is the Springfield/Brookfield Plaza, VA location. read more

Had a taste for a good sub. I ordered the #55 and it didn't disappoint. It was cooked perfectly and the cheese had the right melt and the sub really juicy and a little sloppy in a good way. Jersey Mike's might be the sub !!!! read more

This has been my go to place for lunch for a while now. I'm never disappointed as the service is fast even if there's a line. Good quality lunch for me every time. The employees here really seem to care about good service. read more