Came in on the heels of a large group but luckily ordered ahead on line for pick up. It was available as I was coming in but still had to wait as there was a large line for pick ups. The sandwich was waaay too salty. Probably not great considering a national problem for obesity and high blood pressure! read more

I just want to shoutout John at the National Landing location. He is the most respectful and polite cashier I have ever encountered at Chick-fil-A. He read the order back to me and wasn't rushing me or anything. Give him a raise! The vibe was calm and collected on a Saturday afternoon. The store was super clean and the bathroom was clean and smelled good. Come here and see John at the cashier station!! read more

Chick-fil-A - Frozen Frosted Lemonade - Fast Food Near Me - Arlington, Virginia

Received a free gift for chick-fil-a for attending a wizards game, so I could not resist. I got a chicken sandwich wrapped in lettuce. The lettuce wrap was an extra 20 cents and with tax, I paid a total of $0.22. Service was about 5 minutes from placing the order on the app to picking up. I can't really say much about the interior but I feel like it could be a little bit brighter? It seems dimly lit. I also saw that this location doesn't do delivery so you'll have to pick up your order in store. Something to consider if you don't want to go into the actual store. Food itself was a solid 4/5. I wish that they gave more lettuce for the "bun" or even an option to double up on the lettuce bun. I wouldn't go out of my way to come here but if I continue to receive free offers, why not? read more

Chick-fil-A - Chicken sandwich with lettuce wrap container - Fast Food Near Me - Arlington, Virginia

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best food ever had said my pleasure drive thru i don't care about dirreha but soo good it worth ittt

We just landed at DCA and were yearning for CFA, but the CFA in DCA was incredibly busy (long line), so it made more sense to drive here. Service was very quick and the food was fresh and tasty as it always is! Definitely enjoyed it and would return when in the area! There is parallel parking right out front, which you might be lucky enough to grab. read more

Chick-fil-A - ows the outside of a restaurant - Fast Food Near Me - Arlington, Virginia

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I miss working on the next block. I was here for breakfast and/or lunch almost daily, unless I brown-bagged it. Using the app saves time, especially during the lunchtime rush. Clean store. Correct orders. Food served piping hot. Service always pleasant, despite the crowd. __ I eat. @f.hux I thrift. @DCthriftish read more

Chick-fil-A - Fast Food Near Me - Arlington, Virginia

I haven't had Chick-fil-A since the summer of 2019, so basically four years now. I like that they sell grilled chicken nuggets here if you want something on the lighter and healthier side. It's got a good amount of protein, which was what I needed. Unfortunately, the portion size was tiny. These were the smallest pieces of nuggets I've ever seen and 12 of them were 7.99, wow. It was seasoned well and juicy, but dang this pricing, lol. Next time, I'll get one of the chicken sandwiches and some waffle fries. I miss their waffle fries with sea salt (I stole a bit from my friend who ordered some, haha). Good amount of seating here, we were able to find seating for a group of 5 without any issues this past Saturday evening. read more

Awesome chicken biscuit especially with real honey and amazing service! Large variety of other breakfast biscuit options, too, and very reasonably priced. read more

I've only done pick up, but not a fan of this location. The pickup window is chaotic and you still end up waiting despite being notified that your order is ready. Also, when you complete a mobile order it states they prepare your order when you arrive, however everytime I come the food is never hot or even slightly warm. Wouldn't recommend. read more

Why have location services if they don't work. Ordered at my building outside work and it was ready when I arrived. Today, I waited for 10 minutes after I arrived at the restaurant making me late for work. Turns out they didn't start the order until I told them to in the app. If I'm 100 ft away when I make the order then I'm obviously almost there. Won't be ordering or using Chik-fil-a in the future. read more

In Arlington you'll find everything busy. This will include your local Chick-Fil-A. Actually smiling thinking of what in our area, was known as being an ok mall restaurant. Thats changed considerably. To think of how humble they were compared to now, it's a night and day difference size wise. Yet the customer service is exceptional. They thrive on making you feel valued. Their food is not great but good. I'm not enamored with whatever they did with the French fries. It seems our market has been picked for this "opportunity." Please make them the way they used to be. A delicious chocolate shake was perfect! They are increasing their costs but who isn't? If in the area this works. read more

I did their online pick up option on the app. The thing I don't like about the app, they want you to physically show up to the store, confirm on the app you're there, before they even bother to start making your order. What's the point of the concept of "picking up"? So, to bypass that, just say you're there, even if you're not. The woman in charge of the pick-up orders is amazing. Has an excellent memory and knows how to take care of everyone. Very attentive, which is what you need as customers pour into the store constantly. The food is what you can typically expect, it's just that extra care you will not find in fast food chains that exists here. read more

Came here for dinner last night with a coworker. I always enjoy some chick-fil-a! We had some great service as it wasn't very busy. I enjoyed the location as there is a parking garage next door. Good was delicious! read more

Who's to say Vegans can't enjoy CFA? The team of employees were friendly while navigating the line of customers amongst the crowd control barriers. This is a busy location. The dining area has three different sections that was kept in a constant clean up manner. Good job on the Restroom upkeep as well. I got my Kale Salad, Waffle Fries, Diet Lemonade & was good to go. Metered parking on the street with nearby lots (some restricted) & garages. read more

Chick-fil-A - Waffle Fries, Diet Lemonade & Polynesian & Sweet & Spicy Sauces, 3.7.2020. - Fast Food Near Me - Arlington, Virginia

This particular chick fill a in Crystal City ALWAYS pulls me out of a last minute lunch jam when trying to feed employees at work. And during the pandemic its been even more important to get food that isn't intimidating when purchasing for a group. They package my chicken sandwich lunch boxes perfectly. Provide me with everything I need and I've never had any issues with the timeless. The lines are manageable and they have a system for pickup that needs to be recorded and duplicated. Thank you always being consistent! read more

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This Chick-fil-A is close to my work so I've come several times and don't have any complaints. They move through customers quickly and the employees are always nice and respectful. The place is always nice and clean and so far so issues with the food. read more

Service/ambiance both fine. But oh my god I had the worst chicken sandwich I've ever had in my life at this location. Stale, tough bread and a thin overdone piece of chicken. I've never been so shocked before at how bad a fast food sandwich was. Unfortunately I got it to go, and didn't have time to return to ask for a new sandwich. Can't say I'd recommend. I'm sure it was an abnormality but it was displeasing enough of a sandwich to ever fill me with the desire to give this location another chance. Alas. read more

A good choice for food in Crystal City. I have found that the food at Chick-fil-A is consistently fresh and delicious. This restaurant is no exception to that. Chick Fil A is known for its signature chicken sandwiches, which are made with juicy, tender chicken breast and served on a buttery, toasted bun. There are 12 stores in the DC area. The Crystal City Chick-fil-A location is located in the heart of Arlington, Virginia, just a short distance from the Pentagon and Reagan National Airport. This location is on the west side of of the road and in a storefront facing Crystal Drive. It seemed a fairly busy location. Parking is limited with a few spots out front but not many. It seems to cater to a good amount of foot traffic business. The restaurant's interior was clean and modern. There are a few tables outside and about 5 tables inside and a counter facing the street. The staff was courteous and efficient, providing fast service efficiently on our visit. Just as with other locations, you order, pay, and pickup at the counter. Overall, the Crystal City Chick-fil-A is a great option for guests looking for fast, high-quality food in a welcoming and friendly environment served by friendly staff. read more

Chick-fil-A - Counter - Fast Food Near Me - Arlington, Virginia

Not sure what the heck happened with the service here but the last time I came I can definitely say it has changed my perception of Chik Fil A being a super friendly customer service oriented establishment...? When I walked in, there was NO ONE and I mean no one in line. So basically I walked to the front of the register to place my order. Little do I know, one of the cashier ladies had a bit of attitude and told me "the line starts there" and there were now two people there so...confused I went to the back of the line even though I was there first? Not sure even if the line technically starts where the poles are set why she should say that. The other lady ended up taking my order but I was already kind of annoyed by this. Then later I noticed they didn't give my friend his order and left it on the table without notifying him it was ready so he ended up having to wait longer. Were they just having an off day? Either way, it's changed my perception of CFA being the friendliest fast food chain. Maybe it's just this location? Not sure if I'll be back! read more

Came in today to sit down and enjoy lunch and as usual it was amazing. They have a great system and are always quick and efficient. Everyone is so friendly and helpful. The dinning room was clean and well kept. They had an area outside where people could pick up if they had ordered ahead. Parking is usually non-existent and there is no drive thru but it's Crystal city so it's to be expected. read more

I was in the DC area for the Marine Corps Marathon and stopped in here a couple of times to eat a quick meal. It was a short walk from the Crystal City Metro Station. The first time, I stopped in for dinner on a Saturday night where it wasn't very crowded. The second time, I stopped in for lunch on Monday where the place was packed to the gills. Each time it was very easy to skip the line and place my order on their mobile app. Their food was the standard delicious tasting food that we've come to love and expect from Chick-fil-A. read more

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The food here is great. Typical Chick-Fil-A. Most of the food is fairly consistent. I've never been here without a line out the door and even when you order, you should still expect to wait a bit to get your food. read more

Chick-fil-A - Fast Food Near Me - Arlington, Virginia

Service was friendly but grabbed an order to go and was in a hurry. Ordered an egg white muffin and got back to my hotel and it was a chicken biscuit. By that point didn't have time to go back. But is it that hard to pay attention to detail? So frustrating. read more

This wasn't a good take out experience because of a few things. We ordered ahead on their app but still had to wait 5 minutes after driving there. They repeatedly asked the name on our order. Then, we were missing part of our order even though the receipt showed we paid for it. read more

You would think placing the order ahead of time will be fast but the wait for pick up is ridiculous. They need to do better.

Unfortunately Helen doesn't know what she's doing and it impacts the entire team. Customer service is not her priority and that sucks because that's the brand of Chick Fil A and I've never had an issue with any other team member. read more

What more is there to say....about a Chick-fil-A!? You would have to be living underneath a rock!...No, forget that....the Grand Canyons if you don't know about it.... at least on the east coast. The food is always made fresh, prepared with quality-real ingredients and the customer service is always far above par. This location falls right in-line with all the above. As a former Chick-fil-A employee while in high school and college scholarship recipient, I can attest that everything about this company is true to its word and the food is solid! Also, being from Georgia, where Chick-fil-A all started, I consider myself spoiled by the brand and know it well. I can remember many days of stuffing my face with tons of sandwich's, nuggets, and fresh pies baked fresh by hand....by lady seniors who were retired and worked the early morning hours before the store would open. Due to being in school, I only worked part-time mainly on weekends and during some weekday evenings. But man!...I used to beg to work an early shift with those old ladies because they would always spoil you to death...with all the goodies they were making. It was like having extra paternal grandparents all in one....teaching you good values, how to cook...and most of all what good eating was!! It was a treat for sure and the food is still as I remembered it back then....."the BOMB!" There is just something about that juicy, tender...super seasoned, crispy breast fillet...on a hot toasted buttered bun....with two slices of pickles...that just sets my taste buds off!! This location continues with representing the brand's simple presentation and food in the same manner...just as I can recall it from working there. The customer service is outstanding too. The #1 Meal: Chick-fil-A Deluxe w/ Waffle Fries and the Fresh Squeezed Lemonade...is my go to and favorite! The food is always great...served hot, with no long wait times. And, most of all, the chicken sandwiches kick A@%! When it comes to finding great fast food....somewhat on the healthy tip....if you don't always include a lemonade, brownie & ice cream like I do...this is it! Honorable Mention: The bathrooms are always so hotel impeccable-clean. Extra plus for a fast food spot! Also, for someone who is OCD and must always wash their hands before eating anywhere....like me! :) read more

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I have to give this Chick-fil-A 3 stars, tempted to give it two. I went here on a Thursday, non-rush lunch hour (around 3pm) and waited in line for at least fifteen minutes, with nobody ahead of me in the line, and one customer at the cash register ordering milkshakes with three employees trying to help get the order right. It was infuriating. I ended up leaving because I couldn't take it anymore and I'd rather go hungry then wait in line any longer. However, I came back Friday and had a much better experience ordering on the mobile app, which is a good app and has perks. I ordered 30 nuggets for my team at work with some fries. Food was great and service was obviously much better but I had 0 interaction, as it was all mobile. Would go back but would only use the mobile app. read more

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The service was fine but the difficulty of finding a parking spot took it down a notch. Wish there was a spot for mobile orders that they could bring out the food. note that the map location in yelp is the correct spot, not the one in Apple maps. This venue is off of Crystal Drive. read more

Went to this Chick-fil-A for breakfast the other day. They were pretty busy but the line went fast. We decided to dine-in and they brought the food to our table quickly. The biscuit, the chicken and the hash-browns were all fresh and cooked just right. Lately I've been to some other Chick-fil-A's that have either had old tasting/looking biscuits or hash-browns. Not here! The cashier forgot to ask me if I wanted sauces but I asked the lady who brought me my food if she could bring me some and she did. The floor was kind of slippery? But overall I would definitely recommend this Chick-fil-A! read more

Chick-fil-A - Fast Food Near Me - Arlington, Virginia

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I'm always a fan of Chick-Fil-A- their Spicy Chicken Sandwich and waffle fries? Yes, please! This particular location is very popular and always a line for lunch especially during the week. However, one thing that sticks out about this location is how efficient they are. No matter how long the line, it moves very quickly and the staff still remain super friendly and warm. There's also tons of seating so you should be able to find a seat. It's also very clean! read more

Chick-fil-A - Plenty of seating! - Fast Food Near Me - Arlington, Virginia

I use to love this location; however, I am so disappointed with my recent order. I ordered a Cobb salad, and there was a bug adhered to my lettuce. When I called, the manager had no remorse and was not compassionate when I told her this. It seemed as though she was rushing me off the phone. This is not the quality of service that I expect from Chick-fil-A. read more

Chick-fil-A - A bug on my lettuce. - Fast Food Near Me - Arlington, Virginia

I never thought I would write a negative review of a Chick-fil-a as they tend to be a "port in the storm" of fast food options, but this location really falls far from the tree in terms of quality and customer service. Don't expect the customary "My pleasure..." that you come to expect at every other location, as you're lucky to hear it 10% of the time if at all...and forget anyone roaming the dining room offering refills, asking to take your trash or cleaning tables. Heck, I'd take a "You're welcome!" over the grunt I usually get. Odd since more often than not, there are staff sitting in the dining room eating and socializing themselves while there are waits and lines. The kitchen is a hot mess and you're lucky to get the order the way you want it if you customize it. Mobile ordering doesn't help either as you'll probably be missing any add-ons like sauce or sugar for your drink, so best to check the bag before you leave. The expediters wander around like deer in headlights and are highly inefficient as you will often see your order sitting in the window for extended periods or watch as they put your completed order down to go take care of something else as your food sits and gets cold. There are some exceptions to these observations, but they are few and far between. Mediocre at best, which means average for most fast food, but an absolute disappointment for a chain that is usually a pinnacle of quality and service. read more

Food was fresh and hot. The young man working the counter was amazing! So polite and friendly! It's so refreshing to see that these days from a fast food restaurant. read more

The airport location was closed so my coworker and I drove out to this one which was close to the airport. We had a very big order and the staff was able to accommodate us. After I got back to the airport, we realized that there was one missing large lemonade. I call the location to let them know of the missing item. They offered a refund for the inconvenience. I asked if I could just come in and pick it up and they said it was okay. The staff was very accommodating and friendly. I felt bad about having a large order but the staff didn't have any issues and they helped us organize the meals. read more

I discovered I really like Chick-fil-A..... I don't agree with their CEO's thoughts on homosexuality but.... I like their chicken. With that said, it does hurt me a little when I eat there. I really am impressed with their chicken - it just taste different from other chicken places - I can't really describe it. It's super flavorful, juicy, buttery, and delicious. Comes with waffle fries so they're definitely a step up from regular fries. I think the prices are pretty reasonable. I also like their dining rooms, they make them up out to be just a bit nicer than a typical fast food place. They decorate it with glasses of lemons or balloons for the holidays and little vases of flowers on the tables, etc. I like the waitresses that come around and ask you if you want a refill or take away your trays. See, just a step up from a regular fast food place. Oh, and I love love loveeeeeeeeee their Honey Roasted BBQ sauce. I ask for handfuls of them every time I go. Too bad they don't sell them. Omg, I put that sauce on all sorts of chicken and fries. SO good!! read more

Chick-fil-A - Asian chicken salad - Fast Food Near Me - Arlington, Virginia

Even at the busiest times, this Chickfila is efficient in managing your time. While you wait in line, someone will help you order ahead with an Ipad so when you get to the front all you have to do is pay. I probably waited a total of 5 minutes between getting in line and then getting my food, and it was packed. The only reason for a lack of a star was they only give you 8 nuggets, which is what it should be but most other locations will throw in a few extra and the nuggets here were smaller then I've seen. read more

Covid update: This facility has begun limited indoor seating and has their full menu available! Go and enjoy God's chicken! read more

Yummy chicken, scrumptious fries. This is a big location and the staff seem fairly well-trained. But it is right in the heart of Crystal City so the lines here at lunchtime can be verrrrrry long. read more

I had been dying to go to Chick-Fil-A since Sunday, but as you know, its closed on Sunday. So I had to wait for it to open on Monday and I happily went there. The lines move fast. I ordered a spicy chicken sandwich and waffle fries. They gave me a cone with all sorts of dipping sauces (my fav is the Chick-Fil-A sauce and of course... ketchup). Our food took a few minutes to be ready, then they took the cone and gave me my food. There was ample seating, and even somebody who kept coming around to ask us if we needed anything, and helped us clear our trays. This is fast food, I didn't know there would be someone coming around to our tables, I was very impressed. The spicy chicken sandwich was fried to perfection, the pepper jack on top of the chicken made it even better. Waffle fries- yum. I love waffle fries, I like it more than McDonald's shoe string fries. I didn't have a chance to check out the bathrooms but the restaurant definitely was clean. This Chick-Fil-A definitley stood out as a fast food chain, and I wish other grumpy and slow cashiers from other fast food restaurants will learn to be as quick and efficient as the employees at this Chik-Fil-A. read more

Chick-fil-A - Spicy chicken sandwich and waffles fries - Fast Food Near Me - Arlington, Virginia

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