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    Suba Guru Sales

    1.7 (6 reviews)
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    Auto Kings

    Auto Kings

    3.5
    (64 reviews)

    I recently bought a vehicle at this establishment. I walked in knowing exactly what I wanted! I was…read morewarmly greeted by DJ! He kindly helped me with all my questions, regarding my purchase. I was nervous to walk in at first because of the stereotypical story often referencing "a woman can't buy a car without a man with her." However this was not the case. I walked in and trusted I was going to be able to get through this purchase seamlessly. Without any hiccups or overwhelming complications, DJ helped guide me through all my best options. He went above and beyond to make sure the vehicle I was purchasing fit my "on the go soccer mom" lifestyle-without any unnecessary hassle or expense. DJ is a rockstar!!! If you're a mom in the market looking for a new car-I would highly recommend DJ!!

    We bought a 2023 Toyota 4Runner from Auto Kings today. First met Marcella at the Auto Kings in…read moreRedmond. And then met up with Seth in Bend. We had wonderful, friendly, hassle free experiences with both sales people. They respected our space, time, and thoughts. After shopping around for several weeks and having to deal with many pushy sales people, it was really nice to have people like Marcella and Seth who listened, heard our questions and answered them. It was refreshing not to have them work hard on trying to convince us that we were going to lose out on a great vehicle that was perfectly designed for us if we didn't buy right now. No pressure and respectful! Highly recommend Auto Kings and Marcella and Seth.

    Lithia Chrysler Dodge Jeep Ram of Bend

    Lithia Chrysler Dodge Jeep Ram of Bend

    2.2
    (203 reviews)

    Terrible dealership. I wish I could take back my purchase and buy elsewhere due to their service…read moredepartment. Brought my vehicle in a week before warranty expiration. Of the six items that needed repair their service department looked for reasons to deny rather than fix or even try to replicate the problem. For instance, the factory horn that can be seen thru the front grill on a Wrangler 392 appears to be rusted. Went back and forth with the service advisor on how that's a factory horn and he kept on insisting that its aftermarket. After many times going back and forth, turns out the plastic cover on the factory horn came off and exposed metal - still can't get an answer why this isn't covered under warranty. 2) the vehicle came with half-doors and soft top uppers along with factory full doors (Jeep). The factory soft top upper doors began leaking and leaving about 1-2 inches of water on the driver and passenger floorboard. First the service department claimed it's not covered under warranty because I installed a rack on the back half of the vehicle. When I pushed back, because the leaks were coming from the front, they pivoted to say the tops were aftermarket and Chrysler would not cover after market parts. Had to go back and forth again with the service writer. First he said he couldn't see the jeep came with those doors from the factory. Then he said they are not OEM. Upon pressing, he miraculously noticed the Chrysler emblem on the corner of the vinyl window. Pretty obviously you ask me. 3) alternator not charging battery. Service response was that because I added after market lights to vehicle, the can't diagnose and troubleshoot. 4) transfer case not engaging front axle housing. Known problem in the 392. Supposedly they found metal shavings in the oil. When I called bull they pivoted and said it's due to my aftermarket axles and Chrysler will not cover them. I call bull specifically because when the Jeep would not engage the front axle, I changed the oil and it was filthy dirty indicating a problem with the problematic clutch plates. The dealership didn't check the oil! I call bull. The vehicle was never driven with the new oil. A few more issues but I won't bother. I have never experienced such terrible service from a dealership. I would have expected them to be on the side of the consumer. I will NEVER bring my jeep back to this dealership in Bend. They lost a customer for purchases AND for service.

    Lost my business before I even stepped in the door!…read more Logan in sales was being short and rude from the jump. Good job buddy you single-handedly lost your dealership money.

    Kendall Toyota of Bend - Service

    Kendall Toyota of Bend - Service

    2.6
    (91 reviews)

    Wanted to provide some feedback after recent service on my 2021 Venza…read more Received several recommendations for items that "Requires Immediate Attention" on my multi-point inspection form". It appears that 3 are items that must be on a Kendall recommended service (ie: Dealer Money Maker) that is above and beyond the Toyota Maintenance Intervals. It appears that all 3 were for items that likely were not even manually checked / observed at the time of service. As an example, the cabin air filter was listed as needed replacement, even though it was replaced by me recently, and after checking it again today, appears to be brand new. I've lost a LOT of respect for Kendall dealer maintenance, and their recommendations.

    I regret not reading these reviews before taking my car in for a 30,000 mile check-up. The 30k mile…read morecheck-up service was going to be $800 which I was okay with. They called me to tell me that the car has two different areas in the engine that show signs that it is "seeping" and "may leak soon." It would be nearly $7k to fix these two "seeps." The car hardly has any miles and I've never had any trouble with this car. I had been looking at trading in this Toyota at Kendall for a new one, but forget that. I don't want to be tied to this service department. I know that they can't control what's wrong with a car, but $7k to fix two "seeps" is ludicrous. Update: The sales manager (Jason) called me and we talked about my concerns regarding their findings. He assured me that their technicians are ethical and well-trained. The "seeps" were found by their computer and that they always want to give you all of the info. "What you do with the info is up to you." As a result of his call (even though he's not on the service team), I bumped my review from one star to five stars. Admittedly I was frustrated yesterday and it's not their fault that my car has issues. It's just so stinking expensive to have auto mechanics look at your cars these days. My service manager Timothy was nice enough and they are efficient with the check-in and check-out process.

    Suba Guru Sales - car_dealers - Updated June 2026

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