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    Auto Kings

    3.5 (69 reviews)
    Open 9:00 am - 6:30 pm

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    Bought a 2016 BMW 328i with 98,000 miles from AutoKings in Bend OR less than a year ago and I'm $10,000 in repairs completely broke down 2 months ago (about 7 months into owning the car). Diagnosed $380, new computer $2700, new valve cover $2,200, and now a new cam shaft $4200. I actually can't afford the cam shaft after the first two repairs so it's sitting in my drivewa I paid $12,000 plus interest and I'm $10,000 in the hole, and I still owe over $10,000 on the car. I'm crushed and beyond disgusted with Autokings. DO NOT BUY FROM THEM. ZERO STARS SHPULD BE AN OPTION. UPDATE-Called a left a message to Austin the owner to call me back and it's been 2 weeks and no phone call back.

    2016 Land Rover Range Rover, Coppola Winery
    S K.

    Firstly, I have never purchased any car sight unseen, much less in Bend, Oregon from my home in Los Angeles, California. HOWEVER, I recently purchased a 2016 Land Rover Range Rover from Auto Kings November, 2025. The RR is a dream to drive and own! From my first call, Koby was very informative and helpful. He emailed me further information on the SUV and was honest and low pressure. I was then contacted on Koby's off days by Austin who was incredible to deal with as well. Auto Kings has a service department that inspects their cars and performs oil changes, filters, etc. and they prepared my Range Rover for my 800 plus miles home. This Range Rover was a one owner vehicle from Las Vegas, and Auto Kings often finds good, rust-free vehicles from Nevada shipped to Oregon. I wired the funds for the vehicle, priced at a reasonable, "no haggle" price and communication was easy throughout the process. Over the week after purchase, Austin, Derrick, Anna, Roz and Koby were incredibly helpful. Koby offered to arrange shipping but a trip to Oregon sounded like a fun weekend trip. My son and I made a father-son road trip through some of the most beautiful landscapes and forests in the country. Upon arrival, Koby met me with two sets of keys in hand at their new, beautiful facility. Modern, clean and filled with beautiful cars and trucks... On the way home we toasted the Santorini Black Beauty at Coppola Winery. It may sound like a sales pitch but I am a legitimate buyer who drove the distance for a quality SUV at a great price AND will contact Austin and Koby again for future purchases.

    Auto Kings in Bend is hands down a five-star spot. I'm 21, and after checking out a few of the bigger dealerships around town, I was pretty used to feeling like I was just being shuffled through a process. Technically "helped," I guess, but not actually listened to. Car buying can feel intimidating at my age, and that definitely didn't make it easier. Walking into Auto Kings felt completely different. Their sales team treated me like a real person from the jump. Everyone I talked to was friendly, patient, and actually paid attention to what I needed instead of trying to push me outside my budget or goals. They answered all my questions without making me feel dumb or rushed, which is rare when you're a younger buyer. The people in both sales and service were just solid humans all around. They helped me stay within my guidelines, made the whole process way smoother than I expected, and genuinely seemed to care about getting me into the right car rather than just any car. If you're tired of the assembly-line vibe you get at some places in town, Auto Kings is a breath of fresh air. Respectful, chill, and honestly just great people. I'd recommend them to anyone.

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    29 days ago

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    3 days ago

    DJ was very helpful, very professional, and took his time to answer my questions. I really appreciate that.

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    3 days ago

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    3 months ago

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    Austin T.

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    1 month ago

    DJ is the best! He made the buying process so smooth! No pressure and worked with me until I found what I wanted. Thanks for the new whip!

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    8 months ago

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    Austin T.

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    9 months ago

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    Austin T.

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    2 years ago

    Better communication with customers. Lack of "reliable" cars in the lots. Bought from them twice - do not recommend whatsoever.

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    4 years ago

    Had to sell my jeep to pay medical bills. They gave me an extremely fair price for it and it was so easy. So grateful for them.

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    Page 1 of 2

    Ask the Community - Auto Kings

    Review Highlights - Auto Kings

    Austin and the staff there were friendly and walked us through all the options we had available.

    Mentioned in 10 reviews

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    services is amazing Aaron is the guy too see if you want it done right. very knowledgeable And…read morefriendly likes to have a good laugh. now with that being said love the service but not the price. Don't get me wrong it is a great dealership with service just be ready to open your pocket book. It is not like it use to be and pay some money to have some one work on your vehicle. We use to love taking the vehicle in to get worked on. Anymore it is sad we don't take it in because of pricing. It is sad we have gotten to the point where you can't just take your vehicle in cause you don't want to work on it. Now it's you either work on it or you won't get it fixed do too you can't afford the part. This is coming from a guy who watched a YouTube video and changed his radiator in the parking lot after buying the tools.

    Terrible dealership. I wish I could take back my purchase and buy elsewhere due to their service…read moredepartment. Brought my vehicle in a week before warranty expiration. Of the six items that needed repair their service department looked for reasons to deny rather than fix or even try to replicate the problem. For instance, the factory horn that can be seen thru the front grill on a Wrangler 392 appears to be rusted. Went back and forth with the service advisor on how that's a factory horn and he kept on insisting that its aftermarket. After many times going back and forth, turns out the plastic cover on the factory horn came off and exposed metal - still can't get an answer why this isn't covered under warranty. 2) the vehicle came with half-doors and soft top uppers along with factory full doors (Jeep). The factory soft top upper doors began leaking and leaving about 1-2 inches of water on the driver and passenger floorboard. First the service department claimed it's not covered under warranty because I installed a rack on the back half of the vehicle. When I pushed back, because the leaks were coming from the front, they pivoted to say the tops were aftermarket and Chrysler would not cover after market parts. Had to go back and forth again with the service writer. First he said he couldn't see the jeep came with those doors from the factory. Then he said they are not OEM. Upon pressing, he miraculously noticed the Chrysler emblem on the corner of the vinyl window. Pretty obviously you ask me. 3) alternator not charging battery. Service response was that because I added after market lights to vehicle, the can't diagnose and troubleshoot. 4) transfer case not engaging front axle housing. Known problem in the 392. Supposedly they found metal shavings in the oil. When I called bull they pivoted and said it's due to my aftermarket axles and Chrysler will not cover them. I call bull specifically because when the Jeep would not engage the front axle, I changed the oil and it was filthy dirty indicating a problem with the problematic clutch plates. The dealership didn't check the oil! I call bull. The vehicle was never driven with the new oil. A few more issues but I won't bother. I have never experienced such terrible service from a dealership. I would have expected them to be on the side of the consumer. I will NEVER bring my jeep back to this dealership in Bend. They lost a customer for purchases AND for service.

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    I bought a beautiful 2016 beetle at the end of June 2023, and Corey provided some of the best…read moreservice I have ever experienced. He was responsive, kind, and I felt like he really put an effort to get me a deal I was okay with, he even drove it from bend to Hillsboro. The issues started with the lack of effective communication when it came to getting a new title, registration, and DEQ testing. It's a very complex situation that has the Oregon DMV confused about everything, during which time I got less then stellar customer service from management. With significant (to me at least) unexpected fees popping, and after exchanging some emails, where admittedly I let my financial frustrations (along with some very strong curse words) get the best of me (I'm sorry!), I was reimbursed for most of the fees that incurred. Overall* I would recommend* buying from this dealership, they are fair in making deals, and you have a lot of freedom in negotiating a deal. ** buy local if you can, distance purchases, as it turns out, suck because different counties and/or states have different requirements, which although I knew, didn't think it was going to be much of a problem, they're professionals, they should know AND tell you about it, but sometimes, they don't. ***ASK ALL THE QUESTIONS. My situation seems like it was a lack of communication on BOTH SIDES, I didn't know what questions to ask, and they didn't know what I didn't understand. I would have much rather been on the same page as them, than having to fight for a reimbursement for fees.

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    I came in with my elderly parents to trade in their 2 older cars and purchase a new vehicle for my…read moremother. When we pulled up and before we were even out of the car, Davis popped out of the building ready to help us in our search. We were interested in new CRV's and HRV's and decided to test drive both. We found The One, a beautiful 2026 CRV EX-L, loaded with all the bells, whistles and latest tech. Davis was super professional and had ALL the answers to our many questions. While we were there for hours and getting tired, Davis made this experience seamless and very easy, walking us through the process every step of the way. I came to find out that Davis had only been employed at Bend Honda for 3 months and that he was new to the car business. Could have fooled me, he seemed like a pro to us! Mom loves her new car and she'll probably be calling you soon to get a further rundown on some of those bells and whistles. Thanks Davis!!

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    I've used Team Kia of Bend for my SUV service and I will be heading back for another service next…read moremonth. All of the staff are friendly and helpful. A service representative assisted me in getting what I needed to get some warranty repairs done. I was able to get it from the California dealer I purchased the SUV from. I recommend Team Kia of Bend. They also will wash your car.

    Please consider before getting work done at Team Kia of Bend…read more We took our 2016 Kia Sorento to Team Kia of Bend for maintenance. We spent $1,600 on some simple repairs, including an oil change, replacing filters, and repairing the seat heater. After picking up the vehicle, we drove only about five miles before the engine failed. We had the vehicle towed back to the dealership because we believed the issue might be related to the service that had just been completed. Initially, Team Kia of Bend told us that this type of engine failure is common on these vehicles and attempted to have the repair covered under Kia's engine recall program. When Kia Corporate denied the claim, the dealership changed its explanation and told us the engine failure was the result of years of inadequate maintenance on our part. We understand that engines can fail and that no vehicle lasts forever. However, our Sorento had only 120,000 miles, had been a reliable vehicle up to this time. The timing of the engine failure--just five miles after the dealership completed the service--makes this situation extremely difficult to accept. To make matters worse, Team Kia of Bend has informed us that they intend to sell our vehicle through a lien sale unless we pay an additional $400 in charges. After already spending $1,600 on service and now losing a vehicle that was running when we brought it in, this has been an incredibly disappointing experience. What made it even worse was how we were treated by Team Kia of Bend. The service manager was dismissive, rude, and made us feel as though our concerns were a joke. We are not looking for special treatment--only fairness, accountability, and consistent communication.

    Auto Kings - car_dealers - Updated August 2026

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